InsureandGo Australia Domestic Travel Insurance - Gold
Part of InsureandGo Australia 4.0 

InsureandGo Australia Domestic Travel Insurance - Gold

 Verifiedinsureandgo.com.au
InsureandGo Australia Domestic Travel Insurance - Gold
3.8

225 reviews

PositivevsNegative
74% · 16750 · 22%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
3.9
Transparency
3.7
Customer Service
3.8

Reviews

225 reviews
Helen
HelenSydney, NSW2 posts
  Domestic Travel Insurance - Gold

Did not use the cover in my trip to king or Flinders Island

Did not need to use it but found it the cheapest Show details ·  1
Rodger
RodgerSouth East Queensland, QLD3 posts
  Domestic Travel Insurance - Gold

First time user

Policy is/was good value compared with other companies and the on- line application was very smooth and easy to navigate Show details ·  1
Value for Money
robyn
robyn
  Domestic Travel Insurance - Gold

insurance claim was successful

Yes your policy was good value. I was refunded my claim in full, no questions asked. Claim was resolved in 14 days. Have used this company every time we travel, approximately 12 times. Show details
Bbb
Bbb
  Domestic Travel Insurance - Gold

Worst service

Probably the worst company I have dealt with- it took over 6 weeks to approve my claim after many requests for them to call me, email me- zero contact from them other than an automated reply. The policy takes $ per person off the excess even though not all on the policy were affected my the claim? Ridiculous. Will never use again. Show details
InsureandGo Australia
InsureandGo Australia   DM   
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HCrunn
HCrunnMetropolitan Adelaide, SA
  Domestic Travel Insurance - Gold

Cover for uncertain times

We selected this cover for a tagalong tour through some very remote parts of SA and WA. Given the remoteness, risks associated with weather forcing the tour to be deferred and the like we felt this cover provided us with enough value for money to be a viable purchase to manage the risks Show details ·  1
Value for Money
Milton
Milton
  Domestic Travel Insurance - Gold

good luck getting a claim paid

flights cancelled twice due to bad weather a Lord Howe. They would not pay the claim of 2 nights lost accommodation (family of 5) as we did not have natural disaster coverage. The claim experience was poor and always a delayed response waiting for us to give up. Show details
InsureandGo Australia
InsureandGo Australia   DM   
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Hi Milton, I am sorry to hear about your experience. If you haven't done so already, you can submit a complaint by sending an email to complaints@insureandgo.com.au and the team will review your case again.
Regards,
Thomas

John
JohnPerth, WA5 posts
  Domestic Travel Insurance - Gold

Won't cover Seniors for a cruise

InsureandGo were recommended in a newspaper article as being great for Seniors. Don't get old as the policy for cruise cover stops at 79 years of age. Pathetic for a recommended seniors site. Show details
InsureandGo Australia
InsureandGo Australia   DM   
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Greg Crawley
Greg CrawleyMetropolitan Adelaide, SA
  Domestic Travel Insurance - Gold

Good value domestic travel insurance

Good value domestic travel insurance. Easy to obtain the quote and set up the policy online. Show details ·  1
Maureen
Maureen
  Domestic Travel Insurance - Gold

A necessary item for travellers

I found Insurandgo easy and within my budget. I do have another policy with Insurandgo, for my trip to Japan next year. Hopefully I never have to put in a claim. Show details ·  1
Debra V.
Debra V.2 posts
  Domestic Travel Insurance - Gold

Dependable cover

We always use insure and go has good cover for a reasonable price. Show details ·  1
Value for Money
NWal
NWal3 posts
  Domestic Travel Insurance - Gold

InsureandGo Australia Domestic Travel Insurance - Gold

Easy transaction, good explanation of cover inclusions and limits. Easy to declare pre-existing medical conditions. Very competitive price. Show details ·  1
Kate
KateGreater Melbourne (Metropolitan), VIC4 posts
  Domestic Travel Insurance - Gold

Domestic Travel Insurance

Got a discount code from I Know The Pilot so decided to have a look. Very easy to navigate & select the right option for me. Also very happy with the price. Show details ·  1
Jenny.M.
Jenny.M.Greater Melbourne (Inner), VIC6 posts
  Domestic Travel Insurance - Gold

Great Insurance

Coverage and price wad exactly what I was looking for when I went interstate in Austtalia. Show details
Peter Euston
Peter EustonVictoria
  Verified Domestic Travel Insurance - Gold

Thankyou

The telephone consultant actually spoke english and was able to answer all my questions clearly. The policy seems comprehensive and I will only be able to fully judge Insureandgo if and when I make a claim. Show details
Value for Money
Transparency
Customer Service
Sarah Kate
Sarah KateMetropolitan Adelaide, SA
  Domestic Travel Insurance - Gold

Well covered

Well covered cruise insurance perfect for my family holiday and peace of mind. Easy process. Show details
Value for Money
Transparency
Customer Service

Questions & Answers

Gai
Gai · Domestic Travel Insurance - Gold

Does the Gold coverage for cruise insurance in Australia cover ‘remote evacuation’ costs when cruising or travelling in a tour by 4WD bus in the Kimberley?

Details

Compare all InsureandGo Australia listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterMitsui SumitomoMitsui SumitomoMitsui SumitomoMitsui Sumitomo
Maximum Age Covered 100 years old100 years old100 years old100 years old
Medical Coverage
Overseas Emergency Assistance Not IncludedUnlimitedUnlimitedUnlimited
Accidental Death$15,000$50,000$37,500$50,000
Emergency DentalNot Included500500500
Pregnancy (max weeks) Not Included32 weeks32 weeks32 weeks
Resumption of Journey $3,000$3,000Not Included$3,000
Hospital Cash AllowanceNot IncludedUp to $75 per completed 24 hours up to $5,000Up to $75 per completed 24 hours up to $2,500Up to $75 per completed 24 hours up to $5,000
Overseas Emergency Medical & Hospital ExpensesNot IncludedUnlimitedUnlimitedUnlimited
Loss of IncomeNot Included$10,400 (maximum $1,733.33 per month)$5,200 (maximum $866.66 per month)$10,400 (maximum $1,733.33 per month)
Permanent Disability$15,000$50,000$37,500$50,000
Luggage & Personal Effects
Theft of Cash $500$500$250$500
Delayed Luggage $500$750 after 24 hours$500 after 24 hours$750 after 24 hours
Travel Documents / Passport Not Included$5,000$2,500$5,000
Maximum Single Item Limit $3,000 (electronic devices), $750 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)$2,000 (electronic devices), $500 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)
Luggage & Personal Effects $8,000$8,000$6,000$8,000
Ancillary
Personal Liability $1,500,000$5,000,000$2,500,000$5,000,000
Rental Vehicle Excess $7,500$4,000
Motorbike / Moped Coverage Not IncludedNot IncludedNot IncludedNot Included
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseNot IncludedNot IncludedNot IncludedIncluded
Adventure Not IncludedIncludedIncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
ManualDownload manualDownload manualDownload manual
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