InsureandGo Australia International Travel Insurance - Silver (Single Trip)
Part of InsureandGo Australia 4.0 

InsureandGo Australia International Travel Insurance - Silver (Single Trip)

 Verifiedinsureandgo.com.au
InsureandGo Australia International Travel Insurance - Silver (Single Trip)
3.9

285 reviews

PositivevsNegative
75% · 21362 · 22%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
3.8
Transparency
3.7
Customer Service
3.7

Reviews

285 reviews
Unhappy
UnhappyPerth, WA5 posts
  International Travel Insurance - Silver

Ignores communications and contradictory policy wording

I conctacted insureandgo and they never replied, my question was "I intended to take out your insurance I will be running in marathons. I am an amateur but these are technically competitions - so would this be excluded from my policy?" It says marathons are covered under your wording as long as I’m not a professional. But the competition wording is contradictory. They ignored my messages. Show details
SANDEANIE
SANDEANIEHunter Region, NSW2 posts
  International Travel Insurance - Silver

There when you need it

Policy was easy to set up, had to make claim as was unable to travel due to Hospitalisation claims officer was very patient & helpful as there was a lot of documentation to obtain, have used this company on all my trips & will continue to do so. Show details
Value for Money
Transparency
Customer Service
  • Thumbnail
Raymond Wilson
Raymond WilsonGreater Melbourne (Metropolitan), VIC3 posts
  International Travel Insurance - Silver

Reliable insurance mob!

Quality website and good experience in the past with claims. Never have any issues with them - they seem very well organised and supported. Show details
Jan
JanRichmond-Tweed, NSW2 posts
  International Travel Insurance - Silver

Best insurance for seniors

Easy to navigate the website, complete the details. and extremely favorable premium compared with other insurers. The coverage is excellent. Show details ·  1
Elmo P
Elmo PGreater Melbourne (Metropolitan), VIC
  International Travel Insurance - Silver

Good service

I have used Insureand go for a few years now. Last year 2023, I did four overseas trips
I am satisfied with your Company. I have not made a single claim. The real test will be when a claim is actually made. Till then, I have no complains. For my next trip, perhaps a better discount premium. Show details
Terry O'Connell
Terry O'Connell
  International Travel Insurance - Silver

Review

Being a Vietnam veteran obtained travel insurance through APOD. Insurance cover and premium cost were to my liking. Show details
Breeanna C.
Breeanna C.Hobart, TAS
  Verified International Travel Insurance - Silver

Clear and easy coverage

I have used Insureandgo for several overseas trips. Now, do note, I have not had to make any claims as yet, which is great, but so this review is about the product itself.
I keep coming back to this company for my insurance needs, due to their easy yet comprehensive medical screening to ensure we are covered for our pre-existing conditions. I find the information provided to be very clear and upfront about what we are and aren't covered for. The price paid for the coverage given is very competitive and I like that there are multiple options available to cover for your own risk level. Based on my experiences to date, I believe if I did need to make a claim in future, this company would be fair to deal with. Show details
Value for Money
Transparency
Customer Service
Sam A.
Sam A.
  International Travel Insurance - Silver

Asian policy

Amazing! Rates were the best. The person I spoke to was knowledgeable. Unfortunately had to make a claim but they were prompt and the claims team were extremely helpful! Thank you insureandgo!!! Show details
K J
K JGreater Melbourne (Metropolitan), VIC3 posts
  International Travel Insurance - Silver

Simple,Fast and Easy application

Simple fast on line application great web site with easy to answer questions. Show details
Sarah
Sarah
  International Travel Insurance - Silver

Very impressed

The insurance was easy to purchase, good value for money, and they covered declared pre-existing medical conditions. When I had an accident overseas they answered my questions, and when I returned home the online claims process was relatively straightforward. My claim was approved and paid within a reasonable timeframe. I would definitely purchase insurance with InsureandGo again. Show details
Anne Harding
Anne Harding3 posts
  International Travel Insurance - Silver

Never trust this company to pay for a claim

Travelled to Bali in November on the way home from Canada. I ended up in hospital with double pneumonia and 15 thousand dollars out of pocket. This company said 'too bad' and refused the claim for 3 separate reasons. Call centre goes to China and after months of paperwork and emails
Back and forth...nothing. I am still so angry. Show details
InsureandGo Australia
InsureandGo Australia   DM   
More
Miles Away
Miles AwayWide Bay-Burnett, QLD2 posts
  International Travel Insurance - Silver

Very Impressed

Policy is good value for my wife and I and it was an easy process all the way through. Show details ·  2
Li S
Li S
  International Travel Insurance - Silver

Abysmal

Criminals and scammers..dont bother..wasted my time for many months only to reject Show details
InsureandGo Australia
InsureandGo Australia   DM   
More
Rosie
RosiePerth, WA2 posts
  International Travel Insurance - Silver

So far so good

Quick & easy for a first up policy with InsureandGo. My trip to Lombok begins on 02/01 and ends on 09/02. Show details ·  1
Jim
Jim3 posts
  International Travel Insurance - Silver

Very easy process

The process was very easy and staff were friendly and helpful and explain every detail to me Show details ·  1

Questions & Answers

Raylene
Raylene · International Travel Insurance - Silver (Single Trip)

Hi there, my husband and I plan on going on a trip Alaska / Canada in sept 2024. Can you tell me if I should report (on behald of hubbie) a valve replacement heart surgery which took place in 2008. He is fine and has no ongoing treatment, just on medication.
thanks

John K
John K  
InsureandGo Australia
InsureandGo Australia   DM   
ness
ness · International Travel Insurance - Silver (Single Trip)

If I am hospitalised while travelling who pays the hospital bill? Do I have to, then get reimbursed?

Terri Talbot
Terri Talbot  

No idea. Better to ask the insurers directly.

InsureandGo Australia
InsureandGo Australia   DM   

Details

Compare all InsureandGo Australia listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterMitsui SumitomoMitsui SumitomoMitsui SumitomoMitsui Sumitomo
Maximum Age Covered 100 years old100 years old100 years old100 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedNot Included
Accidental Death$37,500$50,000$50,000$15,000
Emergency Dental500500500Not Included
Pregnancy (max weeks) 32 weeks32 weeks32 weeksNot Included
Resumption of Journey Not Included$3,000$3,000$3,000
Hospital Cash AllowanceUp to $75 per completed 24 hours up to $2,500Up to $75 per completed 24 hours up to $5,000Up to $75 per completed 24 hours up to $5,000Not Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedNot Included
Loss of Income$5,200 (maximum $866.66 per month)$10,400 (maximum $1,733.33 per month)$10,400 (maximum $1,733.33 per month)Not Included
Permanent Disability$37,500$50,000$50,000$15,000
Luggage & Personal Effects
Theft of Cash $250$500$500$500
Delayed Luggage $500 after 24 hours$750 after 24 hours$750 after 24 hours$500
Travel Documents / Passport $2,500$5,000$5,000Not Included
Maximum Single Item Limit $2,000 (electronic devices), $500 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)$3,000 (electronic devices), $750 (single article/set of items)
Luggage & Personal Effects $6,000$8,000$8,000$8,000
Ancillary
Personal Liability $2,500,000$5,000,000$5,000,000$1,500,000
Rental Vehicle Excess $4,000$7,500
Motorbike / Moped Coverage Not IncludedNot IncludedNot IncludedNot Included
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseNot IncludedNot IncludedIncludedNot Included
Adventure IncludedIncludedIncludedNot Included
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
ManualDownload manualDownload manualDownload manual
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.