Excellent phone service
I had a very good consultant who knew his product well. He called me back at an agreed time to set up my daughter’s policy. Very reliable. I have used this company many tines.
Good Cover for over 70's
We have Taken out annual multi trip travel cover with InsureandGo for 5 years now. We are happy with the cover and fortunately to date we have not needed to make a claim.
Good cover Good company
I thought the policy was expensive and I had hope that having been a policy holder for the past 4-5 years I may have been offered some discount or offered a promotional code.
An earlier claim was resolved quickly and without fuss.
For the past 4-5 years
A good travel policy for annual multi trips
I found it easy to purchase online & good value
Not necessary to contact the office for assistance
Policy was emailed back promptly
I have used tis policy again for next year
A cancelled flight in Hong Kong required a night stay over at an airport hotel.
Claim still pending
Travel insurance for golden oldies
It is proving very expensive to obtain reasonable cover for aging members of the population. We hope the cost this time will prove worthwhile.
Setting up cover for two people was fairly straightforward. Have yet to start our travels
So far so good
The policy seems like very good value and easy to purchase through their website. This is the first time I have used this insurance company and haven’t yet departed on this trip.
A policy I'll be recommending to friends
I liked this travel insurance policy because the PDS was comprehensive but easy to follow; the increases for pre-existing conditions were reasonable; & it was good value compared with other policies.
Clear and easy to comprehend
I found the site easy to navigate, clear and it was easy to understand the cover. I also found the PDS sensible and not hard to find specific information that I needed.
I have used this company years ago when living in the UK and then found them fantastic. Their Choice awards helped.
Be careful with your laptop in luggage
I am so pleased I took a policy out - my company couldn't clarify what our insurance did and didn't cover so I bought my own. The only small issue I had is when taking it I asked if it covers technology and they said yes however it only covers laptops if they are with you not in luggage, fair enough, only wish they had told me that at the point of taking the policy.
Easy to use and price competitive.
Website was well laid out and simple to navigate.
Hopefully if the need to make a claim is required it will be just as simple to navigate
Easy to apply. Fortunately I haven't had cause to put a claim in yet
So far it feels good value. We have not had to use the claim line yet. This is the third year we've used this company. Easy to apply for a policy on line.
Easy effective Travel Cover
This is my second time using InsuranceGo Australia , I Hope that i will be covered in case of a Natural Disaster that i purchased as an extra with the travel insurance
My current Medical problem was disclosed and a premium was payed to gain the cover which gives me peace of mind
I am a great believer that you pay for what you get , so Yes this Policy is good value considering all the benefits and levels of cover
Best cover, best price !
Both on-line and phone assistance were clear and helpful. Cover was clearly displayed. Cost was the best in the market place for my individual travel needs and pre-existing medical condition.
Easy as Pie
First time user. Great phone support for “difficult” questions. Online chat was extremely helpful. Hopefully I will not find out about claiming
Really helpful, I planned to buy this every year now
My trip was cancelled last minute because i was deemed not fit to travel by my doctor with pregnancy complications. InsureandGo asked for documentation needed and my plane ticket was subsequently refunded to me minus the excess fees. I highly recommend them!
Great value , features and ease of purchase
This is second policy we have bought within 12 months and on each occasion the policy has been competitively priced for available features.
Easy process and fair pricing
This is my first coverage with this company. the application process was very easy and the prices seem very reasonable. I do not want to comment on the claims process since I do not want to jink my upcoming trip. but if I should need to file a claim, this review will be updated then. the proof of an EXCELLENT insurance company is how they treat their customers at claim time. Hopefully, i will not have to see this aspect of the company. but if I do, it will be reviewed.
Easy to pick a policy that suits us
The policy was easy to set up it suits us this is about the 4th time we have insured with InsureandGo we have been impressed with the ease and fastness in doing it we are now travelling a fair bit my question is do you have yearly insurance policies?
Excellent value - simple and easy to do - I have used them several times when I have traveled to various destinations, always ultra competitive price
Great Value - can it be beaten?
Great Value Policy. We bought a multi trip annual insurance as we have plans for 3 trips in the next year. I did try to do the application over the phone (I had a previous expired quote I wanted to confirm), but I was left hanging on the phone line for 4 minutes, so gave up. However, process was simple on line.
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