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InsureandGo Australia International Travel Insurance - Bare Essentials (Single Trip)

InsureandGo Australia International Travel Insurance - Bare Essentials (Single Trip)

2.3 from 3 reviews

Very bad and wouldn't recommend it the anyone.

- took more than one hour to get through the phone .
- Rude customer service . She was absolutely rude when I told her I am going to cancel my travel insurance. Also at the end of the phone call she was so rude even thought I waited one hour to get through the phone .

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationMiddle East
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Bpatros, I am sorry to hear about your feedback. If you could send me a private message with your policy number, I will investigate your call with the team in more detail. We always aim to provide the best possible customer service and I am sorry we didn't deliver that to you during your call. Thanks, Anna

Exactly what I was after!

I have insurance that covers everything EXCEPT a cover for a health condition. Some other insurers won't insure me; I can get insurance but the InsureandGo premium covered me for less than the opposition.
Hoping I never have to write a review on my claims experience!

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo

Crap insurance

I have tried to make a claim about accommodation that didn’t confirm my booking and took my money... they didn’t want to refund my booking as I booked somewhere else.. they said I can’t make claim as it’s my personal fault... what a crap service and no help .. it’s not insure and go it’s waste your money and go

Value for Money
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
1 comment
Hi Maha, I'm sorry your claim didn't have the outcome you expected. I'd like to help you with this, and get your case re-investigated by a team independent of the claims team. I've sent you a message with information on how to do this. If you need any help with it, just let me know. Thanks, Anna

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Questions & Answers

Sorry, there are no questions about InsureandGo Australia International Travel Insurance - Bare Essentials (Single Trip) but you can read 188 questions about InsureandGo Australia.

Details

InsureandGo Australia International Travel Insurance - Bare Essentials (Single Trip)
CategoryTravel Insurance
Contact Number 1300 401 177
Email Address info@insureandgo.com.au
24-Hour Phone Contact Yes
Online Live Chat Yes
UnderwriterMitsui Sumitomo
Maximum Age Covered 79 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental DeathNot Included
Emergency Dental$500
Pregnancy (max weeks) 32 weeks
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage Not Included
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit $500 (single article/set of items)
Luggage & Personal Effects $2,000 (excluding electronic devices and valuables)
Ancillary
Personal Liability $1,500,000.00
Rental Vehicle Excess Not Included
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfOptional Extra
CruiseNot Included
Adventure Included
Snow / SkiOptional Extra
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