iStore Hot Water Heat Pump 270L

iStore Hot Water Heat Pump 270L

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iStore Hot Water Heat Pump 270L
4.9

73 reviews

PositivevsNegative
99% · 720%
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Build Quality
4.8
Value for Money
4.8
Cleaning & Maintenance
4.9
Noise Level
4.1
Temperature Consistency
4.9
Heating Speed
4.7

Reviews

73 reviews
Peter
PeterSouth East Queensland, QLD2 posts
  Fair Incentive 270L
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
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its187
its187Metropolitan Adelaide, SA
  270L
Build Quality
Value for Money
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Rich
Rich4 posts
  Fair Incentive 270L

JR Gas & Water were excellent

We ordered the iStore 270 heat pump from JR Gas & Water on Friday afternoon and had it installed Monday morning. Sean and Charlie were professional and Efficient, and left the work area clean and tidy. Highly recommended Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
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Mridul D.
Mridul D.
  Fair Incentive 270L

Very good

I have a IStore270 installed at my place by JR Gas and Water. I am very impressed with their service. Jarred was very responsive. Sean and Charlie came to install the system. Loved their work, specially Sean, very particular with his work. No mess left behind and fantastic work done by the team. Well done guys! Show details
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Peter E.
Peter E.2 posts
  270L
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
David S
David SSydney, NSW10 posts
  270L
Noise Level
John
John2 posts
  Fair Incentive Verified 270L

Solid, well-constructed unit

The Istore heat pump installed a week ago is performing as expected. The noise level when operating is lower than a previous model I owned. Water heats quickly on warm days in Brisbane. A minor gripe is that setting clock and timers via the display is not intuitive and requires close reading of the Manual. Show details
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Value for Money
Cleaning & Maintenance
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Alan Barnett
Alan BarnettSouth East Queensland, QLD
  270L

Great product and exception service

Had an electric water heater that was costing $290-$360 a 1/4 on power bills.
Had Suncity hot water come out and check it over and they recommended the istore heat pump.
Been in for 4 months now and my power bill went down to just below $90 for 3 months. Absolutely awesome saving, will be only a 15 month payback period. Also getting solar power next week should make my hot water heating nearly zero with the timer program.
Thank you Suncity hot water for putting onto this system.
If you need a heat pump in Brisbane you should call them.
BTW they were also $375 cheaper than another company that advertised istore Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
PeterM
PeterM6 posts
  270L

Stylish looking system

Stylish looking unit which delivers water reliably. Finally got rid of the gas system boosted with solar to utilize our solar panels. The noise however is disappointing. Comparing to our aircon unit outside which has a higher DB noise as per the specs, the iStore is still way noisier. Show details ·  1
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Value for Money
Cleaning & Maintenance
Noise Level
Will C.
Will C.South East Queensland, QLD2 posts
  Fair Incentive 270L

Great product n installation

IStore 270L install by JR Gas and Water. easy to talk to with professional manner. I recommend the team Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Andrew M.
Andrew M.Victoria17 posts
  270L

Reliable after 2 years

For 2 years since installation, we have had piping hot water every day, and it doesn't use much electricity at all (draws about 1.6Kw for 4-5 hours which generally comes from excess solar anyway. What it does need is a more intuitive interface (or an app) for changing the timer, as I find I have to refer to the manual every time. There is a weekly sterilisation cycle which defaults to Monday midnight, but you can change that to any time (I have set mine to 3:30pm when water is already hot, its not in the manual - you'd need to ask). Very good and reliable so far. Show details ·  1
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Value for Money
Cleaning & Maintenance
Noise Level
Himanshu
HimanshuSouth East Queensland, QLD3 posts
  270L

Energy effecient and Reliable Unit

I decided to change my old Rheem 200 litre Electric Water Heater with something more environment friendly and energy effecient.
There were lots of options and brands avaialble online and in the market, it was at first difficult for me to decide, I decided to consult JR Gas and Water after reading about many good reviews about their service. I wasnt dissappointe.They guided me to the different options suitable for me suited to my family size and budget.I decided to install the Istore 270Lt heaptpump with Gold package.
Charlie and Sean from JR Gas and water did an excellent job with the installation.It was neat and very professional.I am very happy with my purchase and with the service provided with JR Gas and water. Show details
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Frank
Frank2 posts
  270L

Amazing water heater

It is much better than the chromagen gas storage system I used to have. The water temperature is much more stable than my old system. I am using around 2 kWh electricity more per day ~ $30 a month to run. And I finally can disable my gas connection. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Akshay P.
Akshay P.South East Queensland, QLD4 posts
  270L

iStore Heat Pump install

Had an iStore 270L Heat Pump installed by JR Gas and Water. An independant expert rated it a 10/10 job. Very happy and highly recommend JR Gas and Water for the work they completed. Show details
Brendan R.
Brendan R.South East Queensland, QLD3 posts
  Fair Incentive 270L

great hot water system

installed by JR Gas and water, with great product that meets out needs, plenty of hot water with low cost Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level

Questions & Answers

Debbie B.
Debbie B. · Hot Water Heat Pump 270L

We had a iStore 270L, during the night it's using electricity and cycling approximately every 10 minutes,. Is this it's normal operation?

iStore
iStore   DM   

Hello Debbie, the cycling you describe sounds unusual, please call the tech support number directly on (08) 9203 1270 or provide us with you contact number and we can call you.

Thanks – iStore

Debbie B.
Debbie B.  

Thanks for your reply, I will give them a call

Debbie B.
Debbie B. · Hot Water Heat Pump 270L

We had a iStore 270L fitted a few days ago, we have Solar panels. Can we use Eco mode and set a timer? What is the best time to operate pump to use Solar, we live in Melbourne? Thank you

Brendan R.
Brendan R.  

we set the timer to run during the day, runs for a couple of hours at most, still have plenty of night hot water

Debbie B.
Debbie B.  

Thanks, we set timer 1 to come on at 10am and go off at 16.01pm. The unit is using grid power during the night, the fan isn't operating, is that normal?

RugbySupporter
RugbySupporter · Hot Water Heat Pump 270L

I have a similar issue to ColinM from 3years ago
In Feb 2023 we replaced our instant gas hot water with an iStore 270l. We noticed immediately that the temperature was lower than our former gas system. Like Colin we reluctantly accept it. However, its the pressure which is much lower than our previous system that's unworkable and seems to be getting worse. It's producing less than 6 litres/min. So low that we cannot now have a proper hot shower. You have to run the hot water tap at the kitchen sink for a very long time before warm water comes out of the tap. The system does not seem to be working in a manner fit for purpose. Should we contact the service agent?

WMcA
WMcA  

Hi, agree the water temperature is lower than the solar we had but it’s better than boiling water and does suit us, so far have no issues with iStore and would recommend it.

iStore
iStore   DM   

Details

Compare all iStore Hot Water Heat Pump listings
CategorySolar Water HeatersSolar Water Heaters
Max Water Pressure500 kPa500 kPa
Manufacturer Warranty5 year(s)5 year(s)
Release date
ManualDownload manualDownload manual
Awards 2021, 2022, 2023 and 20242021, 2022, 2023 and 2024
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