iStore Hot Water Heat Pump 270L
Part of iStore Hot Water Heat Pump  4.9 (87)

iStore Hot Water Heat Pump 270L

 Verified🏆 2024 Award
4.9

64 reviews · Statistics

PositivevsNegative
98% · 630%
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Build Quality
4.8 (57)
Value for Money
4.8 (57)
Cleaning & Maintenance
4.8 (53)
Noise Level
4.2 (56)
Temperature Consistency
4.9 (54)
Heating Speed
4.7 (53)
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Reviews

iStore Hot Water Heat Pump › 270L64 reviews
Andrew M.
Andrew M.Victoria16 posts
  270L

Reliable after 2 years

For 2 years since installation, we have had piping hot water every day, and it doesn't use much electricity at all (draws about 1.6Kw for 4-5 hours which generally comes from excess solar anyway. What it does need is a more intuitive interface (or an app) for changing the timer, as I find I have to refer to the manual every time. There is a weekly sterilisation cycle which defaults to Monday midnight, but you can change that to any time (I have set mine to 3:30pm when water is already hot, its not in the manual - you'd need to ask). Very good and reliable so far. Show details ·  1
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Himanshu
HimanshuQLDSouth East Queensland, QLD3 posts
  270L

Energy effecient and Reliable Unit

I decided to change my old Rheem 200 litre Electric Water Heater with something more environment friendly and energy effecient.
There were lots of options and brands avaialble online and in the market, it was at first difficult for me to decide, I decided to consult JR Gas and Water after reading about many good reviews about their service. I wasnt dissappointe.They guided me to the different options suitable for me suited to my family size and budget.I decided to install the Istore 270Lt heaptpump with Gold package.
Charlie and Sean from JR Gas and water did an excellent job with the installation.It was neat and very professional.I am very happy with my purchase and with the service provided with JR Gas and water. Show details
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Frank
Frank2 posts
  270L

Amazing water heater

It is much better than the chromagen gas storage system I used to have. The water temperature is much more stable than my old system. I am using around 2 kWh electricity more per day ~ $30 a month to run. And I finally can disable my gas connection. Show details
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Value for Money
Cleaning & Maintenance
Noise Level
Akshay P.
Akshay P.QLDSouth East Queensland, QLD4 posts
  270L

iStore Heat Pump install

Had an iStore 270L Heat Pump installed by JR Gas and Water. An independant expert rated it a 10/10 job. Very happy and highly recommend JR Gas and Water for the work they completed. Show details
Brendan R.
Brendan R.QLDSouth East Queensland, QLD3 posts
  Fair Incentive 270L

great hot water system

installed by JR Gas and water, with great product that meets out needs, plenty of hot water with low cost Show details
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Value for Money
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Nancy
NancyQLDSouth East Queensland, QLD2 posts
  Fair Incentive Verified 270L

This is perfect

We installed one Istore heat pump and my son house too. Show details
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Clem
ClemVICCentral Highlands and Goldfields, VIC
  270L

Noisy

Happy with unit fan runs for a long time and is noisy. Next door neighbour said it’s like listening to a washing machine Show details ·  1
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Value for Money
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EAB
EABQLDSouth East Queensland, QLD2 posts
  270L

Finally got rid of the gas! Heat pump works great

We have only had the iStore heat pump for a couple of days. It works great - the fan only runs for a very short period in the morning and hot water is available all day. Ambient temperature was 22 degrees and even with the heat pump being positioned on the south side of the house in the shade it was hardly on. I don’t know how long it will have to run in winter to heat the water up but I am sure it will be ok. With the windows closed you can’t hear it so noise isn’t an issue for us.
The price included removal of old gas continues hot water heater, electrics, etc. Show details
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Value for Money
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Noise Level
anst
anstAU5 posts
  Fair Incentive 270L

Great System with Great Price

We had the system installed by JR Gas and Water three weeks ago and so far we’re very happy with it. Installation was quick, neat and tidy. Show details
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Mary
MaryQLDSouth East Queensland, QLD2 posts
  Fair Incentive 270L

Great Value Heat Pump Hot Water System

Installed by JR Gas and Water in Brisbane. Currently running on Eco mode, during our solar production hours only, water is much hotter than our old gas system. Had a cool, cloudy day last week and the water was up to temperature all day and still hot the following morning, without boosting at all overnight. Impressive looking unit, situated next to my pool pump and is less noisy, so haven't noticed any noise. Great price and service from JR Gas and Water, ordering was all online, very efficient. Joshua and Brandon arrived on time, did a neat and tidy job and removed all waste, including our old system. Very happy! Show details
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Barry D.
Barry D.3 posts
  270L

Must have heat pump

I recently had this system in installed by jr gas& water what a great job. The heat pump looks great and works great it’s a lots quieter than I thought. I believe the heat pump will help keep my costs down i so happy that I chose the istore Air to energy heat pumps. Show details
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Michael
MichaelQLDSouth East Queensland, QLD2 posts
  Fair Incentive 270L

Does the job!

Very happy with the product and the install by JR Gas and Water. Installation was quick and the unit itself is better than expected. I thought it would run for hours, but it doesn't it gets it to the right temperature then turns off. Seems like it uses very little energy which is great. Show details
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Mark H.
Mark H.QLDSouth East Queensland, QLD2 posts
  Fair Incentive Verified 270L

Very happy with our new hot water service Istore 270

Great looking system, very quiet and energy efficient! Great value for money as well and professionally installed by Sean and Joshua from JR gas and water! Show details
Dustin R.
Dustin R.QLDSouth East Queensland, QLD2 posts
  270L

Great System

Had our 270L system installed by JR Gas & Water last week. So far have been super happy with removing our old gas system & looking forward to a more efficient electricity bill going forward.
Wayne
Wayne
  Verified 270L

SAVINGS EVERYDAY with Istore 270

Just recently had our old Electric Hot Water system replaced by JR Gas and Water. The IStore270 Heat Pump Hot Water System has saved me 4kW to 4.5kW of electricity EVERY SINGLE DAY. In combination with our solar timer in the sunny Queensland weather, we have managed to sell more energy back to the grid adding more to savings. With low energy consumption of around 1kW when running, even cloudy weathers would be enough to run it just on solar alone for sufficient solar equipped homes. We are a family of 3 and the unit has exceeded our expectation. Excellent workmanship and ease of navigation on website to get a quote in just minutes. I fully recommend JR Gas and Water and has already done so to my collogues and friends! Show details
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Questions & Answers

Debbie B.
Debbie B. · Hot Water Heat Pump 270L

We had a iStore 270L, during the night it's using electricity and cycling approximately every 10 minutes,. Is this it's normal operation?

iStore
iStore   DM   

Hello Debbie, the cycling you describe sounds unusual, please call the tech support number directly on (08) 9203 1270 or provide us with you contact number and we can call you. Thanks – iStore

Debbie B.
Debbie B.  

Thanks for your reply, I will give them a call

Debbie B.
Debbie B. · Hot Water Heat Pump 270L

We had a iStore 270L fitted a few days ago, we have Solar panels. Can we use Eco mode and set a timer? What is the best time to operate pump to use Solar, we live in Melbourne? Thank you

Brendan R.
Brendan R.  

we set the timer to run during the day, runs for a couple of hours at most, still have plenty of night hot water

Debbie B.
Debbie B.  

Thanks, we set timer 1 to come on at 10am and go off at 16.01pm. The unit is using grid power during the night, the fan isn't operating, is that normal?

RugbySupporter
RugbySupporter · Hot Water Heat Pump 270L

I have a similar issue to ColinM from 3years ago
In Feb 2023 we replaced our instant gas hot water with an iStore 270l. We noticed immediately that the temperature was lower than our former gas system. Like Colin we reluctantly accept it. However, its the pressure which is much lower than our previous system that's unworkable and seems to be getting worse. It's producing less than 6 litres/min. So low that we cannot now have a proper hot shower. You have to run the hot water tap at the kitchen sink for a very long time before warm water comes out of the tap. The system does not seem to be working in a manner fit for purpose. Should we contact the service agent?

WMcA
WMcA  

Hi, agree the water temperature is lower than the solar we had but it’s better than boiling water and does suit us, so far have no issues with iStore and would recommend it.

iStore
iStore   DM   

Details

Compare all iStore Hot Water Heat Pump listings
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  • 🏆 2024 Award
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CategorySolar Water HeatersSolar Water Heaters
Max Water Pressure500 kPa500 kPa
Manufacturer Warranty5 year(s)5 year(s)
Release date
ManualDownload manualDownload manual
Awards 2021, 2022, 2023 and 20242021, 2022, 2023 and 2024
Compare all iStore Hot Water Heat Pump listings
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