James Lane NSW, Tuggerah

We would love to give a shout out to Di at the Tuggerah store , she is always polite, happy and informative. , she knows her products , goes out of her way to source things . Which means a lot to a home staging company, who are always needing items asap and she never misses the beat .she always greets us with a smile, lets us know of any… Read more ·  1

promotions that are coming up and also current sales with in the store . This lady is fantastic wish there was more like her Kind regards Tracy coastal homestaging

We had such a great experience thanks to Dianne and Maddie! They were both incredibly helpful and patient, guiding us through all the options and helping us find the perfect lounge for our space. Their knowledge and friendly approach made the whole process easy and enjoyable. Highly recommend their service! Show details ·  1

I came in store to initially look at just a tv unit , but I fell in love with the Croft Blackwood Furniture range , and Amelia Lounge and ended up in store 3 times before I bought it all . The service I received from Lisa & Dianne at the Tuggerah Store was absolutely outstanding . They are both so friendly , welcoming and professional and a true asset to this business . Thankyou ladies for your kindness , patience and engaging manner Show details ·  1

Brilliant customer service – Lisa from the Tuggerah Lakes store has been brilliant throughout my transactions. She has gone above and beyond outstanding customer service. I am so impressed with her overall willingness to help. Show reply

Friendly – Appreciation post for Lisa and Dianne at Tuggerah James Lane extremely helpful, it’s so refreshing to go to a shop and be treated with kindness and so much knowledge, from buying my “had to have in my life “ coffee table to organising delivery, they are a dream team. Thank you Show reply

Exemplary Service – Everytime I enter James Lane at Tuggerah I am greeted by friendly staff who are genuinely helpful. I cannot speak more highly of their service. I haven't yet received the product so I can't comment on delivery or quality but given the store experience I'm expecting great things. Special shout-out to Lisa for all her help. Show details ·  1

Very Satisfied and thankful – The staff were attentive and lovely - more than accommodating and answered questions we had with high knowledge of their items - Diane and Karen were both lovely and would definitely go back again Show details ·  1

Excellent in-store experience – We recently purchased a new lounge from the Tuggerah store and we were extremely happy with every aspect of our experience. Lisa was very friendly, helpful and attentive to all of our needs. Lisa gave us 5 star customer service, the store was easy to navigate and the lounge we chose is of high quality. All round excellent experience and would highly recommend :) Show details ·  1

Ultimate Service with a smile – Lisa was amazing and went out of her way to find the product for us. The store has great service all round but Lisa was the star for us. Beautiful products well worth the investment. Show details ·  1

Sensational customer service – Lisa and Di are spectacular sales agents. We could not be more happy with the service and product! The ladies went above and beyond. From the moment I stepped foot in the store we were greeted. Our experience has been nothing short of great. Thank you Tuggerah store. Show details ·  1

What a beautiful store!! – Dianne & Madi served me, so friendly and helpful. It’s such a beautiful store and will come and visit again. Great sale!! Show details ·  1

Customer satisfaction service – Everytime I go into James Lane at Tuggerah the store is tidy and clean, set up so lovely with furniture and Nik naks and the ladies there at just so pleasant and always obligingly helpful. Keep up the good work Dianne & Lisa Show details ·  1

Great costumer service – Very helpful and friendly staff. Dianne is super friendly and approachable and went above and beyond to help us with our order Show details ·  1

Quality furniture,Great staff – Went into this store just by chance to have a look Found the staff,friendly,helpful, and happy to take the time to show us what we were looking for.Both ladies Di and Lisa were amazing in helping us seal a deal on some quality items Show details ·  1

Fantastic staff – Other than having a wide range of stock available, Dianne at the Tuggerah store is a true service professional. She was friendly and went out of her way to help me. She has great product knowledge and suggestions. Unusual to get that level of service in store these days. Thanks so much Dianne Show details ·  1

Great selection top servvice – Thanks to James Lane, we finally purchase the dinning setting we have been looking for for ages. Top quality & great value too. Not to mention the excellent & professional service Dianne provided. Show details ·  1

James lane Tuggerah – Visited James lane at Tuggerah for the first time, staff member Dianne was beyond amazing supper friendly and helpful with everything made you feel comfortable to look around and take your time, will definitely be back because of her THANK YOU DIANEE :) Show details ·  1

Great customer service – Attended the tuggerah store and was served by Dianne. Very friendly, informative and thorough customer service. Pleased with purchase. Show details ·  1

Beautiful customer service – Gorgeous lounge, very nice ladies especially Dianne made my purchase so much better with her beautiful friendly manner just a pleasure to visit at the Tuggerah store. Show details ·  1

Dirty lounge delivered – The first lounge delivered was dirty, they came and replaced it with another dirty lounge and it was missing a cushion (the delivery men witnessed it was obviously dirty and said I guess I will be seeing you again next week) since then customer care team have ignored all communication for the last 2 weeks. The staff in the Tuggerah shop have been wonderful, but I would not recommend this business. Show details

Lounge Shopping, great assistance! – The store was quite well designed and very well presented. The service was excellent as I wasn’t sure exactly what I wanted but both the ladies were so helpful. Karyn and Di were lovely and I would recommend James Lane to anyone who is looking for great quality customer service and good quality furniture. Show details ·  1

Acknowledgement of kindness and honesty – I would like to send my sincere thank you to your store assistant Dianne. I lost a pendant today that meant a lot to me. I traced my steps back to each place I had been to. On entering your store I asked your shop assistant (Dianne) she stated that she had found a pendant and after asking me to describe it she handed back to me. Thank you Dianne… Read more ·  1

for your help and honesty the pendant holds a special place in my heart it was given to me by my hubby.

Art work looks beautiful can’t wait to pick it up. Had some really quality service from Dianne, Lea and Debra! – The girls at Tuggerah really helped me out and we’re patient and went out of their way for me. They went above and beyond to help me get what I needed and offered some quality advice aswell in decorating the home. Have got a lounge rug and beautiful artwork on its way and can’t wait until it arrives! Show details ·  1

Outstanding customer service – Whilst shopping for a lounge suite, my wife and I had a very pleasant shopping experience at your Tuggerah store. We were attended to by Karyn. She went out of her way to assist us to look for a appropriate lounge. Karyn was courteous and friendly, and gave us exceptional service.. We would aporeciative if Karyn could be recognised for her… Read more ·  1

exemplary customer service. Due to her product knowledge and overall attention to detail we would be happy to recommend the store to friends due to the customer service we received from Karyn . Well done Karyn. Leonie & Paul Woodward.

Looking forward to my unit to match Somara Buffet – I would like to highly recommend the Tuggerah James Lane.. I would like to thank Dianne and Karen for the amazing service i received. Incredible furniture..Incredible service..the second time i bought furniture there..Regards Lola Show details ·  1

Purchased Dining set – Dianne was extremely helpful with our purchase of the dining suite. She offered great service & feedback. Will be sure to shop here again Show details ·  1

Fantastic customer service – We recently purchased new chairs to match our dining table from James Lane, Tuggerah store. After a minor hiccup with the chairs, Deb went over and above to put the customer first with minimal disruption to resolve the issue, even delivering them personally. We couldn’t be happier and love the new chairs, a real compliment to the refurbished… Read more ·  1

table. We know where we will be shopping for our future furniture needs. By far the best customer service we have received. Thanks again

Fantastic Service – Called into your new Central Coast store at Tuggerah Super Centre. Was served by a Matthew he was so friendly and willing to help so much. the shop atmosphere was beautiful warm and inviting.We are building and waiting for our house to become ready and the guys in here could not help enough. Highly recommend to anyone to pop in and have a chat to them. Its nice to finally have a store which carters for every age.