JG King Homes

Very disappointed with JG King Homes – Would not recommend. I’m extremely disappointed with JG King Homes and the way they have handled the defects with our home. We’ve had a number of issues, including cracks showing through the plaster joins, cornice separating from the ceiling, a poor paint job with visible imperfections, and our main doors… Read more

being out of square.

When you spend this sort of money building a home, you expect a reasonable standard of workmanship and for any defects to be taken seriously. I understand things can go wrong during building, but what matters is how the builder handles it afterwards.

I’ve contacted JG King about these issues, supplied photos and followed up, but I still haven’t received a proper response or a clear plan for getting the problems inspected and fixed.

The lack of communication and follow-up has been incredibly frustrating. You shouldn’t have to keep chasing a builder just to get answers about problems with my own home.

At this point, I’m fed up with the whole process. I’ve tried to get these issues sorted directly with JG King, but I feel like I’m getting nowhere.

Building a home is one of the biggest financial commitments you make, and you put a lot of trust in the builder to do the job properly. Unfortunately, my experience with JG King has left me extremely disappointed, both with the workmanship issues and the way they have handled things afterwards.

Based on my experience, I would advise anyone against using JG King Homes to build their home. I’ll also be sharing my experience with people in my local area and advising others to think very carefully before choosing JG King as their builder.

I honestly expected a lot better, and I wouldn’t want someone else to go through the same experience.

I had handover over on my second built JG house in February this year. First one was in a different area. This house is a Lambert from the Art Collection. It is a completely different style build from my previous house which was a large single storey. I loved my first house. This house is so subpar I cannot even believe it. I got all the… Read more

upgrades so the toilets are nice, benches are lovely, carpet is lush. But the actual house and cheap fittings are so wildly disappointing. I've had the plumbers out 3 separate times to fix all 3 toilets on 3 separate occasions in the first few weeks, the ensuite window has a breeze coming through ( see attached video), the shared exhaust vent for the kitchen and downstairs bathroom pushes the food smells back into the bathroom (and two vents on the outside per the plans, only one vent is there, see attached photo), the laminate flooring is literal plastic that has a cracking sound when you walk on it, the fly screen is coarse and small insects fly in if you have the windows open when it's dark and worst of all, the floor upstairs has zero insulation - it is so loud, if you walk normal it bangs and sounds like you're jumping up and down aggressively and you can hear people speaking in the room beneath. And don't get me started on the European windows - though they look grand, they hardly open and let air flow in and if you do want to utilise the function of opening them like a door, then you can't have any furniture around the walls. The house is not energy efficient.

I am so unhappy with this house and JG Geelong have been wildly unreceptive. I do not recommend the Lambert or JG Geelong.

Beautiful second home built by JG King Homes. We are really happy with the entire experience and would highly recommend them to everyone. A special thank you to Joel, the supervisor, who understood every detail from start to finish and made the whole process smooth and stress-free. Show details

Disrespectful and Disgraceful – It has been 14 years since handover, and we still live in a home plagued by defects. Unfinished render work, leaking ceiling, water damaged architraves, skirts and walls, unpainted patchwork where holes were cut in the ceiling and walls on several occasions. They have also butchered our rear façade with glued on internal timber that is now… Read more

decaying and left untreated and unpainted, and bent guttering with brackets rendered over after patch work attempts. After water poured in through a ceiling (video attached) we had to sadly rip up a much loved $20,000 floor, due to warping and the increasing smell of mold. All they offered us were dehumidifiers that ran for weeks at our expense. By the time the dehumidifiers arrived, it was too late. the floor could not be saved. They refused to replace the floor as well. Externally, our rear façade is an absolute mess due to numerous quick fix attempts. We have not had a single year in this house without defects causing us emotional and financial hardship. Now JG King have decided that because the time frame has been too long, they will no longer be addressing any of the defects any further. Too long...hello! The defects date back to handover and have never been resolved. I really didn't want to go down the path of legal or media action, but I believe that I now have no further choice, they have wiped their hands of us. I urge anyone building a new home, make sure you are completely happy before handover, do not take their word "we'll fix it" these words mean nothing if not in a contract. All the broken promises they have made are incredible. Their attempted rectification work over the years has been careless and destructive and could easily lend itself to a current affair style program. They have defaced our property and left the damage for us to now pay to have fixed. It has left us out of pocket and emotionally drained.

Terrible works! Dishonest! No communication! Terrible customer experience! – Terrible works! - Poor quality, the house has been done July 2020, and all the house starting cracks within 3 months, also the crack on the door has become worse after they repaired. Terrible works! - Large cracks have appeared in the walls/cornices since handover (the cracks are much bigger than what would be expected from a house "settling") … Read more

Dishonest! - We found a big crack in brick from the roof to the ground outside of the house on Jan 2022, the private inspector told us that has been repaired, but JG King never told us about this issue.

No communication & Terrible customer experience! - After sending an inspection report to Bendigo JG King, then they told me the construction manager was on annual leave and will come back next week, but it has been a month already, I am still waiting for their response, even though the construction manager's house just in a couple of blocks away from my house. What a great after-sale service.

Terrible works! Dishonest! No communication! Terrible customer experience!

SALES PERSON I had a great experience with the sales person at the display home. I had been to 2 other builders that day and he was so much more positive. Gave a real can-do experience right from the start with getting a house to fit the block efficiently, making changes to the floorplan, pricing, etc. I went back many times over 2-3 months… Read more

before I had everything locked in the way I wanted and it was great every time.

APPOINTMENTS Appointments at head office for colours and electrical were again very knowledgeable and accommodating.

SITE MANAGER My site manager was great for communication and accommodating my requests. Also pretty much every time time I found something wrong he had already seen it and had the fix scheduled. I was very happy with my build timeline. He did a very thorough final inspection. Very happy with him.

QUALITY AND WARRANTY Quality of the build is good. I had a very short list of defects I wanted fixed at the 3 month checkin. The only reason I'm not giving 5 stars is because organising the 3-month warranty work has not gone smoothly. Simple things like small paint defects were fixed very quickly, 10/10, but I have 2 items remaining after 6 months. I have not been proactive in hassling them but should not have to. Having said that, a close friend building with Simonds finished a few months before me and had great difficulty getting an issue fixed so it's not just a JG King issue.

I Highly Recommend you go with JG KIng Homes for your build. I recently built a new home with JG King and from the start I knew I was in good hands when I met with [Name Removed] at the display suite. [Name Removed] was very thorough and made sure that the house I wanted fitted onto the block and ensured the house was properly laid out and… Read more

functional and got the contract locked in. From there I was referred to [Name Removed] who assisted me throughout the remaining contract process and walked me through the design process making sure I selected the best materials and finishes to get the result I was after. Once construction kicked off, my supervisor [Name Removed] was a standout making sure that all my queries were addressed and that the trades that worked on my home were professional providing high level finishes. Once completed I was then contacted by[Name Removed] from the maintenance crew who came past and ensured that a couple of minor loose ends were resolved which I was very please with. Overall, a really great experience without the headaches I had prepared myself for!! Thanks team for an awesome home !!!! :-)

Built with JG King across 2025/2026. Communication throughout the process was quick and easy. Very happy with the final build and site managers willingness to provide updates, answer any questions I had, and organise any small fixes that were necessary. Show details

It was a good build, quality was overall good. Communication was great with the team and site supervisor, few issues still need to be resolved. Overall the built was within the timeframe. Show details

The build process from start to finish were amazing. All paper works were easy to follow. The construction was finished even before the due date which has impressed us a lot. Love the build quality, really awesome. I would build with JG King Homes again in the future if opportunity arrived. Show details

I would not recommend JG King based on my experience with the defects and rectification process. My house was completed in December 2024, submitting defects with the home during the 3 month period before February 2025. The render on the front of my newly built home cracked during the 3-month defects period, so I reported it within the required… Read more

timeframe. Despite this, it took months for someone to attend and attempt to fix it.

It took someone up until August 2025 for someone to come and repair the render for me. The repair was poorly done, and in the process render was left splattered across my yard, driveway and front entrance. Unfortunately, rather than taking responsibility for the mess and poor workmanship, I was left chasing the issue.

It then took copious emails from that date up until May 2026 before someone returned to attempt another repair. Sadly, the second repair was also poorly done. To this day, the render has still not been painted or properly finished, and my emails asking for the matter to be resolved have essentially been ignored.

For a new home, I don’t think it’s unreasonable to expect defects reported within the defects period to be properly rectified, and to expect the builder to take responsibility when the attempted repairs are inadequate.

The most disappointing part has been the lack of accountability, communication and follow-through. I have been patient and have given JG King multiple opportunities to resolve this, but after years of waiting, I am still left with an unfinished and poorly repaired facade.

Building a new home is a huge investment, and unfortunately this experience has left me very disappointed with JG King’s after-sales service and defect management.

We purchased a JG King display home, expecting it to represent the highest standard of workmanship and quality. Unfortunately, after less than 10 years, the underside of our outdoor alfresco has suffered significant water damage. The lining has become swollen, deteriorated and started falling away. There are also clear signs of moisture staining,… Read more

indicating a long-term water ingress issue.

As this was a display home, I expected a much higher standard of construction and durability. Instead, I am now facing the cost and inconvenience of investigating the source of the leak and repairing the damage.

This has been a very disappointing experience. I hope JG King Homes will investigate the cause and stand behind the quality of their work.

Had great experience building with JG Homes , very informative and updated throughout the whole build. Would recommend them as builders. End product was great quality within reasonable timeline. Hardly any delays. Show details

We had a really positive experience with our build from start to finish with JG King Ballarat. The process was straightforward, well managed and communication throughout the build was excellent. From the beginning, the consultant at the [Name Removed] display listened to what we wanted and helped us find the right house and block to suit our… Read more

needs. The original quote was very accurate and even after making a few changes and upgrades along the way, we still came in under budget at handover. Our site supervisor communicated regularly, kept us updated on timelines and had great attention to detail throughout the build. The workmanship and overall build quality were to a high standard. Since handover we’ve had a few minor issues as expected with a new build, but they were all addressed and fixed in a timely manner. Overall, we’re very happy with our experience and our new home.

It has been about six weeks since my last review have not heard anything from G King which does not surprise me. I have been living in my house for 2 1/2 years still waiting for a few things to be finished. The paint work on my house is absolutely shocking Timber work. Is below standard and I’m still waiting for my NBN to be connected personally I… Read more

would not recommend anybody build with JG King. I have not had a good experience. Lack of communication takes forever to get a reply. I thought spending the extra money with Jg King I would get a nice house but the experience has not been good for me so was she just anyone that wants to build with this company? Read the reviews first? And the tiling in my bathroom not happy the tiles were actually cut crooked to fit in the gap. Let’s see if I can get some answers now.

Had a great experience with the JG King Mildura team! From admin through to the site supervisor, everyone was friendly, supportive, and easy to work with. They made the whole journey of building my first home much smoother. Really appreciate the team’s effort—highly recommend! Show details

JG King Build - Clarendon – I have been incredibly happy with my experience with JG King. I first met with [Name Removed] who was so helpful and friendly and the main reason I chose to build with JG King. He certainly went above and beyond and has continued to give support… Read more

during the building process. [Name Removed] was the supervisor assigned to my build. He has kept me updated with each step of the building process and has been amazingly helpful. The build has gone smoothly up to date and appears to be completed to a high standard.

Such a smooth and friendly and well Organised experience with the team with excellent attention to details all through the process. Most definitely will build with JG King again… in fact already looking for the next project! Can’t recommend highly enough.  Show details