Reviews with attachments
Well informed service with a smile, The installer really knew his stuff
Our Saviour! David – Came when we needed him the most. We tried all remedies, they chewed through mesh! Hundreds upon hundreds European wasps. We called Jim’s pest, and he Efficiently eradicated our wasps nest! Now living peacefully, thanks David! Show reply
Kind and honest man! – I can not recommend Steve from Jim's termite and pest control highly enough! I discovered termites in a tree branch that I'd had fixed to my courtard wall (as a play gym for my kitten!). I immediately panicked, as I have a lot of timber features in my home! Steve was so kind, and put my mind at ease straight away. He came to my property within… Read more · 1
the hour (Mawson Lakes), on a saturday with no call out fee. He patiently explained to me about termites, and the best way to deal with them. By the following Tuesday he was back for a termite inspection, and treated the infested branch. Nothing needed to be removed! Steve was so kind and honest; only charging me for what really needed to be done...nothing more! Thank you so much Steve! I am so very grateful. Melissa
Positive reviews
It’s scary finding out you have termites! I got several quotes.. then I called Jim’s. James (your local Adelaide northern suburbs specialist) from Jim’s pest and termite control was amazing. I called Jim’s, and was told I would be contacted within 2 hours. James text me within 5 mins and I called him. He didn’t rush the call and asked the… Read more · 1
right questions without being pushy. We discussed options and he eased my concerns.
James come out for a full inspection and took the time to explain and show me where they were and what they were doing.
Upon receiving the inspection report, I reviewed and agreed to go ahead with treatment. He was professional and clear about costings and my best solution. He was also the best value for money of all my quotes.
Thanks Jim’s and thank you James for your service! Amazing service. Highly recommend.
The service from Jim's Pest control was amazing. Very professional and friendly. Called them in as I was getting way too many spiders inside the house, needless to say I haven't seen one since they have been there.
It was a pleasure to have mett James Hope about our rat problems, he took the time to listen about problem and then went out of his way to help. We would not hesitate to call on his services again, well done.
Negative reviews
Have had an incredibly negative experience with Jim’s Pest Control in the Adelaide Hills. Removed a possum, was charged $700, possums came back 2weeks later through a hole that I had informed the guy about, (I had another guy come inspect, tell me about the two spots of entry) placed another trap up and then requested further payment of $200.Did… Read more
not ask or inform us about the money until after placing the trap, and completely ignored my guidance about the two holes initially. I took it the regional franchise manager and she then suggested they didn’t believe me about the guy coming out as she said no one quotes for free, and didn’t not wish to assist any further. Such a disappointment for such a large franchise company that as a customer, I was not heard, believed or listened to. Most of the services in the Adelaide Hills work with integrity but unfortunately not Jim’s!
Incompetent – Do NOT use Tony in the Henley Beach area if you want your possum problem fixed. He missed numerous roof holes so possum kept getting back in and he eventually just took his cage away and refused to respond to my messages. Ended up having to pay again to get another company out to fix the problem.
Lady who answered my call is a real Karen – I live on a regional property in SA. Murray Bridge is our closest town (130km away). I called your 13 number and Karen answered. I asked her if I had called a South Australian office. She dodged the question. After the 4th time, she told me she was based in Victoria. I tried to explain the area I lived in and she argued with me that my residential… Read more
address was different to our local town. Correct I say. I live on a rural property. I didn't want to give her my personal details I simply wanted to know if the Murray Bridge team serviced our area. She was non-informative and condescending in her tone. I wont be calling again.
Recent reviews
Ross from Jim's Pest Control assisted me with my rats & possums problem recently and I was very impressed with the level of professionalism and patience that Ross had. This is why I decided to take the time and leaving a review. There was quite a journey where rats and possums living under the same roof and quite a tricky job for approx 6 weeks.… Read more
But we got there at the end. I'm very grateful to have good and honest trades people like Ross working in the industry and be an exemplar for the rest. Please keep up the great work! H
David provided excellent service. He was on time, called exactly when he said he would, and was very friendly and easy to deal with. The ant treatment worked straight away, and the whole process was smooth and stress-free. Really happy with the service and would definitely recommend Show reply
Ross pest controller from the Jim's franchise was the best one we've ever had,minimal streaks on Windows, clean today operator,professional courteous friendly and excellent communication Show reply
Find out how Jim's Pest Control SA compares to other Pest Control Services
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Contacted Jim's Pest Control and James promptly called back. I explained my ant problem and he was able to come out the very same day and assess the situation. He offered to do a boundary spray on the spot and then told me to call him if there is any remaining ants and he would come out and spray the problem areas inside. The ants have reduced… Read more · 1
considerably and I will definitely be contacting James for a re-spray in Spring and start of Summer as suggested. Highly recommend Jim's Pest Control.
We had Mark come out to our property we have recently purchased to inspect for termites, handle some concerns about cockroaches and tackle a significant ant problem on the outside of the property. He handles everything amazingly - was easy to talk to and made me feel like my concerns were listened to. We have seen a single roach or ant since his visit - so happy! Show reply
Shayne (Western Adelaide) was fantastic. He was helpful, very friendly and easy to talk with. He handled the pest issue promptly and explained it to me. I will use him again for my pest needs for sure. Great communication via text to tell me when he was arriving. Show reply
Would highly recommend Shayne for his great service – I was infested with ants and black spiders. Shayne was excellent and removed my unwanted visitors very quickly Show reply
Excellent professionalism, Neil – Accidentally found wasps in the garden and was told various internet means to rid them but being elderly did not think it was a good idea to just squirt them and hope they did not swarm me. Called Jim's Pest Control and Neil responded within 2 hours and came the next day and professionally removed the wasps. He explained that the wasps were… Read more · 1
merely tranquilized and the magpies would not be harmed by the chemicals he was using. Neil was very professional in his approach using appropriate PPE and the job was done speedily. Accounting was on the spot and invoices and acknowledgement of payment immediate by text and email.
Pest crisis averted – Steve was recommended to us and thank God. We had an extremely bad Pest situation. Steve came out and pre-assessed the situation and advised the best possible way to move forward. A week later Steve came back for his first treatment and even recommended another service within the Jim’s service to compliment. We were scared about our situation… Read more · 1
however Steve calmed us and logically took a step-by-step through the process. Steve came back a numberof times until our Pest had been eradicated. He is very professional, kind, nonjudgemental. We highly recommend his very professional service. Very easy to get along with as well.
Great Service – Great customer service. Advised what the treatment would be and why this was best method of ant eradication. Answered our questions. Neil was very polite. As he provided great service I would definitely use again and recommend to others Show reply
Excellent service provided – Highly recommend Mark. Put my mind at ease with detailed assessment and process. I appreciated his honesty by not trying to sell me unrequired services. Very professional and knowledgeable. The detailed report following the inspection gave me a lot of useful information. Excellent service provided.
Expert inspection and advice on rodent control – Mat Rogers responded quickly to our request for advice on whether we had a rodent issue properly under control. He was thorough in his inspection, and confirmed that the problem is in fact under control. Mat is a very pleasant and experienced operator. He explained many aspects of pest behavior and control. I recommend him to anyone looking for assistance in this field. Brian.
Find out how Jim's Pest Control SA compares to other Pest Control Services
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Prompt and Great Service from Gulfview Heights SA Branch – Service was provided by Hisham Jabbar from Gulfview Heights SA Branch. Hisham was prompt to reach me soon after the website enquiry. He explained his service well and walked me through all the details. On the actual day, he went through more information ensuring our pet and people in the house were safe. Hisham was very friendly, engaging and… Read more
provided great service. He also spoke about when we should organise the next visit. I can see the results where the spiders and bugs are starting to disappear.
Highly recommend Hisham and this branch.
Excellent – James was excellent. Arrived quickly on a Saturday. Very personable, happy person. He knew exactly what to do and did it well. Definitely recommend him.
Pigeon deterrent – Booking service was quick and efficient. Luke arrived on time, good assessment and advice on resolution. Installation was quick. Good communication with Luke and came back without issue to adjust.
AAA+++ – Brenton (Glenelg) was great to work with. Very prompt with communication and flexible with dates. Worked around other jobs we had going and very happy with service. Very thorough.
Very Satisfied – Sam from Mt. Gambier was quick and efficient and was very pleasant to deal with. His follow up service was excellent. Would strongly recommend him
Recommend Tony from Jim's Termite & Pest Control – Tony from Jim's Termite & Pest Control was very thorough with the termite treatment required, both in applying the treatment and in his report. Tony was also friendly and happy to answer as many questions as we had. He was far superior to the first person we had out (not from Jim's).
A great service – Mark De Jong was a pleasure to work with. He was friendly, a good communicator, honest with the quote, and was quick. And most importantly, the wasps are gone. Thanks Mark.
Prompt and professional service – The service we received from Brenton was excellent, he sprayed around house, clothesline, tool shed to control spiders/ants etc and replaced baits in bait traps. Will not hesitate to contact Brenton in the future for our pest control.
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