Reviews with attachments
Amazing service – Quick response, reliable, and knowledgeable, very friendly. Highly recommend Damien for any of your pest issues. Show reply
DAMIEN IS MY HERO – I called Jims only a week earlier and had a very prompt response from DAMIEN. I told him my concerns and my phobias. Today Damien my knight in shining armour came on time with a smile and a wonderful and proffessional attitude. He had protective gear on his shoes which I was impressed with because it looked like he cared and that he did.. … Read more · 1
Damien immediately looked around and although he wanted to tell me what he was going to do, I told him that I didnt even want to hear what he was going to do because it scared me even talking about it. Damien carried through the works and sent me videos of what he was seeing which kept me up to date, When he left he locked up and contacted me and sent me a lovely message assuring me that everything was ok and not to fear . I feel so at ease now being in my home considering what I have seen the last couple of weeks, Having such a phobia of all things creepy crawly Damien was sensitive and caring and has reassured me that all is ok. An absolute gentleman, an asset to your team and an absolute pleasure to deal with someone who knows their stuff. He was very funny and I felt quite an ease knowing that he was going to look after things . Thank you to DAMIEN that visited TAYLORS LAKES today 30/05/2023. I most defintately will be recommending your services to family and friends. The world needs more people like you in it . Keep up the great work and the exceptional customer service that you delivered today. Thanks heaps ! One happy customer ANGE
Excellent Service – Damien was contacted to eradicate a european wasp problem at my mother’s house in Avondale Heights. He was courteous and answered all her questions with patience and respect. A true professional and got the job done in no time. I highly recommend him. Show reply
Excellent Service – We have been availing Damien's services for last 2 years, we find him absolutely brilliant. He obviously is good in his trait but more that that he is extremely helpful, he was patient with all our queries and always responded in a manner that we could understand. I would highly recommend Damien for customer friendly and reliable pest control services. Show reply
No More Creepy Crawley - Mission Accomplished! – Damien from Jim’s Termite & Pest control was exceptional! I felt confident in his work from the moment i spoke to him! He is informative, passionate & knowledgeable in his field! His level of professionalism & expertise assured me that he is the right person for the job! Thank you for your assistance and attending to my property at short notice! Have a great start to the new year!
Hi so i live in rental house, i requested home owner for pest control and they send from Jim pest control, the pest person named [Name Removed] that he told me, firstly he booked time around 1pm on 17th Jan 2026 but in morning he msged he ll come 11am, Without my Confirmation, forcefully he came early and then he kind of blackmailed me that if he… Read more
dont do it now then appointment will be Dont know when, secondly he was so rude and was in So Hurry he did everything in like hardly 20 min external internal and gone and Gavee NO Guranntee, and just gone like that No explanation And he Told us to go Out of house and i dont know where he did pest control or not as he was done in hardly 20 min, But i thought ok things will get better but today just now i saw this cockroach i dont know what type is it and where it came from. Not at all satisfied and will report to my agent as well.
Latest follow-ups
Jim's Pest Control was recommended. Had a Dead Rat in the roof space smelling out the house. Contacted another National Pest Controller whose website stated same day pest removal for $129. Contacted them who said they will contact one of their… Read more · 1
technicians to perform the job. Rang me a few hours later to say still trying to find someone. The following day still hadn't heard so rang Melbourne Branch. Nobody picked up and message was if you want a return call leave your details, I waited for an operator to pick up but phone just hanged up. Rang back a few times and left messages. In the end I rang head office who picked up straight away and explained the situation but they saw my history. Head office said they will find somebody and call me back as well as that it will be $299 plus $50 for an odour bag despite the website stating $129. Operator said that's for a 1 bedroom apartment. 4.00pm still hadn't heard so rang Jim's pest control, 10 minutes later got a call and appointment was booked for 8am next morning. At 5.00 pm the competior company rang back and said very sorry cannot get a technician until a week's time. So would have to put up with the dead rat smell for another week. Jim's technician arrived, following morning as booked, removed dead rat and supplied an odour bag for $150. The moral of this story, use Jim's Pest Control.
Follow-up · The smell was a strong, putrid odour of decaying flesh. It was about 10 inches long. The technician did clean the area as he said, I'm not sure what that meant, but removal of the rat, cleaning of the area and odour free bag removed the smell within 24 hours. I am so grateful for Jim's given the original vendor I used to set rat bait could not follow up with removal willing to pay twice the fee of Jim's.
Recent reviews
Damien is a absolute blessing.... and a asset to Jim's Pest control... I moved into a home the was swarming with 1000s of ants and no matter what i did nothing worked... Damien showed up and put protective covers on his feet right away before he stepped into my home which I absolutely loved as we have a 1 year old... and with precision and care… Read more
he went through everything.. sprayed all the ants and continued until he found all that he could.... amazing and kind person.. 100% recommend Damien to Everyone
Loc was not only highly efficient in his service, but also very friendly and supportive. Loc treated our house for bed bugs, which I had no previous experience in. Bed bugs have a reputation for being a very serious and destructive problem. And, as a renter I was even more worried! Loc was very supportive, answered all my questions, proactively… Read more
sent me regular updates during the service and overall has a really lovely temperament. I will definitely be using Loc again for any future pest problems - thank you Loc!
I was really happy with my service call from Loc He did a great job . Pricing was very fair. Technician arrived on time and explained everything. Will definitely use again.
On time very professional cherry disposition value for money wouldn't hesitate in recommending next door neighbour actually asked for him to pop over when finished
Loc came and sprayed our property for spiders and insects. He was punctual, polite and very thorough. He was clear with his instructions & communicated everything exactly. He was most helpful. Show reply
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Nick was very helpful and honest. He identified the type of wasp nest & that it was not being used by wasps any more and advised that it was not dangerous to remove. I would definitely contact him in the future for any pest control needs. Show reply
Someone you can trust. Damien helped me fix a bug issue I've had from a previous pest control company who scammed me. He went above and beyond, charged me a very reasonable price and helped me deal with a very stressful situation. Couldn't not recommend enough Show reply
Arranged inspection for termites and was told the charge was $280 for inspection with treatment costing well over $3000. Thankfully the franchisee cancelled stating he was reluctant to do job because I questioned him wanting me to remove cladding and weatherboards (would have needed a builder to do this.) I got a second and third opinion and… Read more
was told there is equipment (thermal technology) that doesn’t require cladding removal saving builder costs.
I am glad to have not gone ahead with using Jim’s Pest control. I have found a more efficient, effective and cost efficient provider with the right knowledge and equipment to perform the work
I was changing my fence and the state of the wood got me worried. I called Jim’s Pest Control. Peter called me back and organised an inspection very promptly. He was very efficient and thorough. Even though all was fine, Peter sent me his report with very good recommendations. I am very happy with his work. Show reply
From the time I contacted Jim's the process was quick and very professional. Steve was quick to respond. We agreed on the date and time. When Steve arrived he was professional, friendly and explained everything he would do. Throughout the process Steve explai.ef everything he was doing. Once he finished he again explained everything. Steve would without a doubt the best tradie we have had here. Thanks Steve Show reply
Damien was absolutely excellent in his service. He was efficient and went above and beyond to provide the best service possible for a very affordable price. I will without a doubt be using Damien’s services again. Could not recommend enough. Show reply
Recently had a European wasp nest problem. Nick came on time and provided a professional service. Nick explained each step of the process and completed the job in 40 minutes. Wasps were gone by the next morning and haven't been seen since. Extremely happy with Nick's work and highly recommend him. Show reply
I rang Jim's Pest control and Lee came and visited my property the same day. He was very empathetic and compassionate as I had a fear of rodents. He was very thorough in checking my roof and gave me the option of using traps or bait stations. I chose the baiting stations as I could think of nothing worse than physically handling the traps. Lee… Read more · 1
also completed a walk through my property making me aware of all the entry and exit points where they were coming in and out of my property and gave me advice on preventive tips and measures on preventing another infestation. Once Lee visited my property my infestation appeared to vacate within 2-3 days of his visit. Thank you for making such a daunting and stressful experience s much more tolerable, for being so empathetic and your professional and compassionate manner. I will definitely recommend you to all my family and friends and request you to save me again if I am forced to deal with these pests in the future. A Huge thank you.
James from Jim’s Pest control was absolutely amazing. He was efficient, thorough, on time, and very personable and polite. I had a European Wasps nest in a tricky spot and James was able to do the job efficiently and thoroughly, the wasps never returned and I’m one happy customer. Thank you very much James from Jim’s Pest control Show reply
Find out how Jim's Pest Control VIC compares to other Pest Control Services
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Scott is your guy for pest control in the Bass Coast – Scott who does the Bass Coast area was great. He fixed our ant problem and was very knowledgeable. Nice guy and great to deal with. Followed up as well. Excellent service, would definitely recommend him.
Great, friendly service – Chet was a delight to work with, he was responsive, very professional and knowledgeable. The kind of stranger you feel comfortable welcoming into your home. Absolutely recommend.
Amazing job in Newport – [Name Removed] from Jim’s Pest control did an absolutely heroic job (dead rat in the lining of a heating duct) and went above and beyond.
Super responsive, helpful and honest – Nathan from Jim's Pest Control is an absolute star. Was super prompt and responsive with my enquiry, and after reviewing the photos of the pest I had found, was incredibly transparent about not needing to get my property treated. Instead he gave me DIY tips ! Incredibly honest and thoughtful - I would 100% recommend Jim's pest control as your first point of call
Worth every cent! – We had Matthew from Sunbury come to our house when we thought we had possums. Instead he found evidence of a heap of rats! We put the request in one Sunday morning and he called us within the hour and was at our house 10:30 the next day. All done & baited within 45 minutes. Matthew did a thorough check for rat access & showed us photos of… Read more
the rat scat up in the roof. He’s quick, knowledgeable and professional, explaining the behaviour of rats & let us know they’ve probably been attracted to the heat from the fireplace.
We’ll probably get him back each winter for maintenance. Thanks Matthew!
Excellent Service – I’ve had Rob from Wodonga to do some pest control twice over the past 12 months and he does fantastic job done. He is efficient, patient and has a heart of gold. I wouldn’t go any where else and recommend him to anyone looking for pest control. Thanks Rob
Amazing, highly recommend – Ricky was amazing. Contacted me on time. Came out when he said was going too. Completed the job, was happy to go the extra mile and keep in touch while the job was being completed over the weekend. Would highly recommend, with reasonable prices.
Outstanding service – Outstanding service from Brendan Buhmann! He was prompt, professional, and thorough in addressing our pest issues. Brendan was knowledgeable and took the time to explain the treatment process. Not a single mouse or ant in sight since his visit! Brendan came back to check and replace the mouse bait and checked in afterwards on how things were going. Highly recommend their services for anyone dealing with pest problems.
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Hi Kiran, thank you for bringing this to our… Read more