While the idea of Joust might make sense, the reality is very different.
We were told we had a relatively straightforward application, yet we had very few responses. Off the few responses, most were basically the rate displayed on the lender's website. So if you google the big bank rates or go to a comparator website, it's faster...
We finally got a response with a decent rate from a broker. 1.99%. Except that when the papers came through, it was 2.04%. I called him and he said "I had a similar case before you and managed to get 1.99%, couldn't...

How easy it was. Joust took my details and within a week I had some offers to choose from. Love this platform and have already recommended to a few friends.

For an online service, I was quite surprised at how effortless the process of switching my Home loan was. Simply advertise what you require and the banks come after you. 5 days from initial enquiry through to settlement. Too easy.

I highly recommend Joust as they provide financial lenders that bid to have you as their customer. It’s quick and easy and do not worry if your credit rating is poor! Thanks to Joust I refinanced with Bank Of Melbourne within a month and will save thousands per year as a result of getting a great home loan rate!

The process is so easy. The reverse auction aspect is fantastic and well worth it. We get lazy with our automatic systems. We have saved approximately $500 p/wk by looking at our finances and refinancing. The new bank was fantastic to deal with through the whole process. After being with another institute for 32years and them not offering any incentives to continue our relationship, it was a no-brainer.

Extremely happy with the service provided by LoanDolphin. The process saved me plenty of time and stress.

The brokers I got connected with through the platform made me feel comfortable every step of the way. I highly encourage anyone looking to save money and time to give the platform a go!

Cici was very responsive in contacting me, simplifying and making options easy to understand. As a bonus I even got an additional 300,000 Qantas points to fly out on a trip. There were no unexpected costs or additional issues. Very satisfied with the interest rate I got for the loan.

'The level of service I received from the team at LoanDolphin was excellent. They would get back to my questions in the same day.

I felt comfortable every step of the way, thanks to the team and brokers I dealt with. I highly recommend this platform to anyone looking to save money and time when getting a home loan

We were assisted to find the right broker and in turn the right mortgage for us. Can't thank you enough for our positive outcome! We can highly recommend using this service.

Max was thorough, informative, friendly and very helpful
I'm so very excited he was able to help me with this.
No extra costs. Max was timely with everything required. Thankyou kindly Max

LoanDolphin was easy to use and provided us with some great refinance options. Their communication and follow up was prompt and at a time convenient to me. The brokers we found provided great service.

Good platform, it helped me connecting to multiple brokers and finding the one I could work with.
I gave four stars only because received so many follow up calls and emails from LoanDolphine despite my clear request for no further follow ups.

Definitely the follow ups are necessary for some cases. This is something that the team can improve on in the customer engagement process.

This was my first experience in applying for a Home Loan and Cici went above and beyond to help me achieve this. She was able to get the job done and execute everything to plan and kept me informed at all necessary times.

From my first initial meeting with Cici, she proved to be more than a capable Broker, she understood what my requirements were, offered me tailored solutions and was able to come up with solutions to my problems when they arose.

She was very helpful at all stages of the Home Loan Application, finding me the best Bank, and ...

Loved dealing with Nick from day one. He was professional, switched on and always had our best interests at heart. Wouldn't hesitate to recommend him to anyone and we look forward to working with him again in the not too distant future.

An excellent experience. For years we've been with the same bank and now through LoanDolphin we have established an ongoing relationship where we can continue to get the best deal on financing.
While the process was new to me, LoanDolphin gave us a clear map and personal service to guide us along the path in simple steps. We entered our needs once and described what was most important, then waited for the tailored personal bids. Choosing the best rate, the best experience profile and the best solution we saved nearly $20,000 annually.
Now I wish we did that 10 years ago.

This is our first home buying experience in Australia and I am lucky to have been able to connect with Cici through a partnership with the company I work for. Cici was on top of the whole process, kept us up to date, we had valuation issues in the beginning but she kept in finding the best bank and product to meet our needs. Out of the team of conveyancers, paralegal and agent that worked to make my home buying experience, Cici was the only one who consistently exceeded our expectations. She helped to make the coordination much smoother during...

Excellent service, extremely satisfied with the attention and care we received from Cici and her team. We are greatly tankful for helping us securing our dream home.

If you are thinking of buying a property, go see Ranin or Cici knowing that you are in extremely good hands with World's Best.

I'd recommend Loan Dolphin and specifically Cici Wang to anyone who needs mortgage. Cici helped us determine the best product for us and the loan was approved quickly. Well done!

Customer service is one the best part of this company and knowledge on everything you ask
They go above and beyond there role and very well done for me.

No issues with loan at anytime from starting to end of the process

Super satisfied one of the best people I met in the market for loan processing

Cici and Ranin are the rockstars no less than 5 star Rating

Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.