Laptop purchase (for school)
Excellent all round from start to finish. Good online prices, easy to use website including ordering/purchase, fast delivery and ongoing email updates relating to the order. Thanks very much JW computers!
Quick and easy
Bought from their eBay store. Out of about 5 things I bought that day it was the first to arrive. After scouring the internet, I found these guys had the best prices and were reputable company. Would buy from again
Great experience, but a little stressful
Very good customer service. Little bit stressful knowing that my priduct shared the same tracking number with another product going to a different address. Relieved when my order arrived though
This is perfect! Fastest delivery Ive ever received
Great pricing of product and delivery.
The I ordered it on a Sunday and received it the following Wednesday. 3 business days!! Extremely happy with the quality of the product and the way it was delivered
Quick, painless and great communication
Ordered on Saturday night, arrived Tuesday afternoon. Great updates on where my order was and cheaper than the rest to boot. Would definitely use again when buying components for my of build
Black Friday Gaming Desktop purchase
This is the second gaming machine I've bought from JW.
The site is good, prices are excellent and the customer service has always been great when I needed it.
Item was dispatched the day of purchase and delivered the next business day.
Ordered a 3950x on day of release, but I was sceptical that id actually got one even though it was in stock before I ordered and out of stock minutes after I ordered. Contacted JW and sure enough, id missed out by seconds. But to my surprise I got a reply from an actual human, he reassured me they would sort me out as soon as possible, only a couple days later Ive got it in my hands. If this was Umart, they wouldnt have even viewed my order by now let alone responded to my email and shipped my product out to me within a day or so. Nice one JW!
Fast service online. Superb communications. Highly recommended.
Ordered a computer monitor, arrived in 2 days. 100% as described. I had made a typo when inputting my address on the order, emailed at 10pm on the night of order, it was sorted by 10am the next day. Highly recommend, superb service.
Delivered very quickly as ordered. No issues and well packaged.
Web site was reliable and easy to use. I would buy from JW-Computers again. The range and options for purchase and delivery was well managed and easy to follow even being in a regional area like we are.
Friendly! Helpful! Great!
Customer service was extremely helpful in keeping me updated regarding the status of the order! All the parts arrived within the timeframe I was told and everything works perfectly. I now have a shiny new gaming PC to use for the weekend.
Shipping was prompt and the item arrived within a day - but using Couriers Please can be a little worrisome... considering their abundance of negative reviews. Thankfully my delivery was fine.
Extremely helpful and prompt customer care team
after initially receiving a faulty ex display monitor, I was promptly provided with a returns receipt to send the faulty product back by the excellent customer care team. I chose to receive store credit and was assisted in picking an alternative (and superior) monitor, delivered rapidly. JW has been great. My only gripe being that I was charged with delivery twice (once for the faulty monitor, and then again for the replacement). However, I will definitely use them again.
Great service, user-friendly site and fast arrival of products
Website was easy to navigate to the parts I needed. Not many IT stores in Australia stock large range of bitspower products therefore happy with JW as they have exactly what I was looking for. Prices were good and thought I would receive them end of the week (5 days) instead they came in 2 days.
Will keep JW computers in mind of an IT store to shop again at.
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