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JW Computers Online store

JW Computers Online store

4.7 from 528 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (415)
  • Return Claim MadeYes (15) · No (411)
  • Shipping
    4.5 (362)
  • Warranty Claim MadeYes (12) · No (414)
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Great laptop, great service!

published

Laptop was exactly as described. Came in perfect condition and on time.
The people I spoke with on the phone were incredibly polite and helpful.
Not much more to say really.

Product Quality
Shipping

Easy website, good price, good selection

published

Very very very happy with the graphics card from JW, i am one happy customer. Highly recommended, fast delivery time

Product Quality
Shipping

Met expectations - But not happy with the shipping company

published

Disappointed that the shipping company had left it at my door - I did not give any instructions to do that, and I recieved an notification saying "authority to leave - left at front door." It was an expensive product, and I definitely did not give this authority.

Product Quality
Shipping
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Paul
PaulWide Bay-Burnett, QLD

Fantastic service

published

Ordered on Friday night, arrived Monday morning- that's impressive service. I'll shop here again without hesitation. Can't recommend highly enough.

Product Quality
Shipping
Incentivised ReviewNo

Very happy with my purchase

published

I am entirely satisfied with my purchase and with J W Computers. The item was dispatched immediately, and arrived in perfect condition.

Product Quality
Shipping
Related Articles
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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

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Wendy Z.20 Mar 2020
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Myth55au
Myth55au
  • 6 reviews
  • 5 likes

Ordered CPU

published

Ordered a 5900x cpu from the store.
Found the online store easy to navigate.
There was no problems at all with JW .

Product Quality
Shipping
Mark X.
Mark X.Sydney, NSW

Great Experience, Very Fast Delivery

published

JW Computers sent out my new AirPods Max extremely quickly and had one of the best prices anywhere. When good prices combine with good service, what more can you ask for? Highly recommend them!

Product Quality
Shipping
Zbigniew Martin S.
Zbigniew Martin S.Metropolitan Adelaide, SA

All good here

published

The delivery took a bit longer however this is to be expected due to covid.
Also, there should be insured delivery, and not insurance offered for extra fee, after all it wasn’t cheap laptop. This is what most online stores offered.

Product Quality
Shipping

Excellent

published

I was worried when I had to spend a considerable sum with an online site for a product and they said it was their last one in stock. Hoped it wasn't going to be one of those times when websites say they are in stock and then they are out of them. But as my computer is my whole business it was vital I get the product. I was so impressed with JW. They emailed me at every step ( order, being packed, dispatched , courier etc etc). It arrived within 36 hours. Wow. Thanks Guys.

Product Quality
Shipping
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Taylor
TaylorGungahlin 2912, ACT

Quick Customer Service and Shipping

published

Was easy to find the product I wanted, confirm stock and purchase.
Brilliantly fast shipping.
Thanks for supplying me with one of the rarest GPUs to date!

Product Quality
Shipping

Great Services & Fast dispatch

published

Product was well priced, with super fast turnaround from when order was placed to delivery. Great continual updates as well in regards to the status of my order.

Product Quality
Incentivised ReviewNo

New laptop

published

Laptop delivered as expected within five business days and was well protected in the packaging. Site was easy to navigate and allowed me to pinpoint the most appropriate product.

Incentivised ReviewNo

fast postage and well packaged power supply order

published

ordered 2 Silverstone power supplies online. got them fast and well packaged. no issues with power supplies while using on Raspberry Pi desktop build

Product Quality
Shipping

Great service. Courier delivery, not so much

published

Very happy with my order, Chris was super helpful. But please, please never use fastway couriers again. Appalling delivery service (due too fastway not jwcomputers)

Product Quality
Shipping
Harshad
HarshadGreater Melbourne (Metropolitan), VIC

Happy with overall service

published

I ordered a GPU, wasnt sure if it was in stock on the site(that could be improved),After calling they confirmed got 1 in stock. From ordering to be delivered to me took 2 days. Very happy and satisfied.

Product Quality
Shipping
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Questions & Answers

WilLIam
WilLIamasked
Online store

what happens if shipping is saying the product is delivered but it never showed up??
thank you
-will

2 answers
Garry F.
Garry F.

Hey Will,

I would recommend to reach out to the delivery company first and see what information they can provide. Because JW always sends parcels with signature on delivery (see https://www.jw.com.au/faq), someone had to sign for it and they should have this info on file and can help you work out where to look next.

Cheers,
Garry

JW Computers
Andre T.JW Computers

Hi William,

That doesn't sound good!

Please PM me with your order number and tracking number, and we will look into this for you straight away.

Thank you and we'll wait to hear from you,
Andre

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JW Computers Online store

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