Hi, Just wondering if the plastic on the lid and filter is BPA free? Or if that just applies to the glass which obviously doesn't contain BPA.
To be honest, no plastic is really safe when faced with extreme heat stress.
Plastics contain 100s of chemicals, many of which minic hormones in the human body. BPA is only one such chemical, bur there are still many more in most plastic
I would also like to know whether the plastic housing the filter is removeable. I want a kettle that is totally plastic-free and I cannot find one. Ones that look promising, such as this one, ruin it by having a plastic filter and filter housing or glue. Please take note kettle manufacturers - there is a market for high-quality BPA-free (and plastic free) and built for longevity. I tried buying a kettle from Italy that met this criteria at the grand price of $299 to get what I wanted - but the supplier failed me time and time again and it couldn't be supplied.
Don't know about the filter but the kettle died after 20 months
The filter is removable, but the plastic housing is not.
Although the filter can be removed, I would also like to remove the plastic housing in which the filter sits, to avoid pouring hot water through plastic. Is it possible? I tried prying at it with a knife and it bends quite easily, but seems to be glued down to the inner rim. Maybe some silicone remover will do the trick? I don't want to break it.
The Kambrook KKE760CLR kettle, already has more than one year and no longer covers by the guarantee and has started to come out the water by the union between the metal and the glass, is it possible to repair it?
no need it has a 2 year warranty
Have had my glass kettle 2 days. I like it but the handle gets very warm. Has anyone noticed this ? or is this a fulty kettle??
Don't think I have as the kettle is placed away from the gas oven
I've never noticed the temperature of the handle, so I don't think mine gets very hot. I just boiled it now, and the handle is slightly warm on the outside, but not too hot to touch or anything like that. Why don't you contact Breville and see what they say?
Is this jug noisy? My jug sits approx. 3 metres from my TV and I have to turn the volume up when my current jug is boiling. Thanks.
Mine is also about 3 metres from the TV and I do need to turn up the volume. It's about as noisy as any other jugs I have had.
Thanks Michelle, that's very helpful :)
I don't find it over noisy, just like any other jug I think, a bit noisy if I am standing next to it.
Thanks C. Mifsud, I bought a Kambrook Jug today and it's much quieter than my previous expensive Breville. Unfortunately I had to opt for plastic to achieve this. I'm amazed that no companies can make a jug that's fairly quiet that isn't plastic even though they make false claims that they exist.
Hi Carolyn, if you still have the original jug please contact customer service on 1300 139 798 so they can discuss this with you in more detail. Thanks, the Kambrook team.
I purchased this kettle a month ago and the lids broken off. I have lost the receipt how do i go about replacing it?
You don't need a receipt, you just need proof of purchase - bank statement, credit card statement, even the serial number can be matched with the retailer's transaction system. If the lid broke because it was faulty, you should get a replacement kettle from the shop you purchased it from. If it's your fault the lid broke, contact Kambrook.
Hi Mel, please contact customer service to discuss this further on 1300 139 798 or email firstname.lastname@example.org. Thanks, the Kambrook team.
Is there any way to clean the base? There is a stain forming above the element model no KKE760CLR
Hi J Woods - please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail email@example.com. Thank you.
Why not just answer the question, Kambrook? It's a no-brainer. Every kettle gets stained with limescale build-up from using tap water. Soak in cleaning vinegar overnight, then rinse out. Search youtube for "how to clean my kettle" and you'll get 18,000 videos showing you how to do this extremely simple thing.
Kambrook won't answer the question publicly - they want you to buy their de-scaler. Which is citric acid, I believe. That's what I use in my kettles. Some companies will also try to claim that using anything but their own or their recommended de-scaler will invalidate the warranty. Check first, and decide if you mind. I don't know what Kambrook actually do or say, but this is the usual thing from these companies. I have owned MANY kettles, and the company lines never vary much!
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