Unreliable and unsafe; Worst After Care Service Imaginable
I was so excited about buying my first new car ever. In my search I narrowed it down to 3 cars and after test driving all 3 purchased this one. Number one selling point was the Apple Car Play system and the wireless connectivity. The day I picked up my new car it did not work ... was told to update my IOS system when I got home; which I did. Still no success. Reported it straight away and 10 weeks later still falling on deaf ears. I am so so disappointed and now all that is left to me is going to the ACCC. Buyer Beware .... appalling, non-existent, be-littling after care service.
Purchased in September 2020 at Kia Motorama Marooka.
Love it. Love it. Love it.
Purchased my Kia Picanto on 7 October 2020 and already I love it. It has all the features that you could possibly want. Yes it is a micro car, but it feels much bigger. Handles superbly and you can park on a postage stamp. I use it to commute to and from work on a daily basis in the city. Fantastic. I am hoping that they will bring out the 1 litre turbo to Australia. I would really like to test drive that. It also has capped price servicing, 7year warranty and roadside assistance. How could you go wrong
Best car in the segment, no competition
Had the Picanto GT for a couple of weeks now, absolutely is the best vehicle in its class - no competition.
Kia have really nailed the small car segment in one swift blow to its competitors, for just under 20K you get almost all of the tech/features that you would want from ANY car (except for sunroof, climate control and heated seats in Australia, weirdly).
Weirdly no automatic is offered if you opt for the GT Turbo, which is a pain when you live in Sydney - seemingly stuck in perpetual peak hour. You can only get the auto with the much slower 1.2L engine.
It would be nice if you could option the car with Kia/Hyundai's active lane keep or radar cruise control, I'd happily tick the box for $2000.
- Picanto JA (2017-2020)
- Verified purchase
My car is very convenient, value for money and excellent to drive. Only complaint would be that when I was looking to purchase my car, the salesperson I spoke to on the phone at the Castle Hill dealership was slightly pushy / really trying to influence me to do a particular finance option and wasn't actually listening to what I want. So I went to the Liverpool dealership and have been very happy with the car itself.
Purchased in November 2018.
MelBoboGreater Melbourne (Outer), VIC
- 4 reviews
- 3 likes
Ok, so it doesn't have much power. But who needs it when you are stuck on 60km most of the time around the city? I love it. So many features, feels a bit luxury inside. Outside is super cute and it gets me from A to B and has a big booty when I put the seats down.
Purchased for A$16,500.00.
KIA Picanto GT turbo
great car pack with lots of great stuff runs really well AAA on petrol I bought it new and the only thing I don't like is the tyers but I will change them otherwise it a great car would not buy it if you have a family but great car for getting around and parking AAA again its fun to drive very happy
Best compact car of 2019!!
One of the best compact cars around! Very economical on petrol. Packed with many features (Apple CarPlay, electric windows, cruise control, reverse camera view, autonomous emergency braking system and leather seats!) Definite value for money! Ideal little car to get from A to B!
Bought the Picanto 2019 xline non turbo.
Coming up to 11 months of ownership this little car is a joy to drive. Handles like a go cart around town. Love the style. Great value. Love the Red color. Can be thirsty if pushed. Feature packed inside and out. Could do with an extra 30kw. Overall very pleased, fun factor 10, style 10, warrenty 10.
Purchased in December 2018 for A$19,000.00.
Impossible to beat in terms of features at this price range. The 1.3L engine purrs along quietly in the city, but is happy to be pushed hard on the freeways (as it must be). Great steering, too. You'll feel every bump on poor roads, however.
Purchased in September 2019 for A$15,198.00.
Great Little Car
For travelling around the Gold Coast this car is in its element. Easy to park with good visibility. The 4 speed auto and 4 cyl engine are a good combination and while no sports car its perfectly fine around town, easily keeping up with the traffic.
I like its smooth and quiet ride and surprisingly spacious interior. It drives like a bigger car, feels solid on the road.
Equipment wise it wants for nothing (even a front centre armrest) and has all the latest safety features.
The 7 year warranty gives you piece of mind.
The reviewer stated that an incentive was offered for this review
- Verified purchase
Perfect first car, easy to drive and fuel lasts a very long time. I’ve had it for just over a year now and still as good as new! I use it every day to get to and from work, road trips, everything! Very small car but feels like a lot more space inside than what you would think
Hard Too Beat!
Looks Cool, Drives Well, 7 Year Warranty, Amazing value. Surprisingly spacious for a small car and the finish is excellent.
Very hard too go past Kia with the value, warranty, service cost.
Okay.not economical on fuel
Recently gifted 2019 Kia picanto.not overly impressed if Young and just buzzing around guessing okay.fit 2 in back and sqeezy.front room and mod cons.finding fuel consumption is high.did verify and apparently problem with Kia and Suzuki small cars.not all what they say is accurate.with petrol prices rising not good and tank small so costing on fill ups...if homework done and not a gift no way would I buy.i don't work either so no continual stopping and starting which would make it higher again plus using aircon .say 5.6L/100k.that is including ...combination of local and...distant driving..at moment up to 8L/100k..no guarantees will drop.will see my self after next 2 fill ups..one expects economy and that's not here..do reviews and drive safe.lotsa plastic bits also
Purchased in December 2018 for A$13.00.
Great Car !
I love this car . It so damn cute. It's a real chick magnet and girls love it !. My only concern is the little engine reving it's tiny head off when driving as I like to be ' easy on the engine ' when driving. Otherwise it's awesome
Purchased in November 2018.
I love this wee beastie!
I drive to work (about 30 mins each way) Monday to Friday. I love that this car just nips in and out of parking. At first I pined the loss of a CD player but have become accustomed to the bluetooth functionality. The boot space (with the seats up) is a little on the small side but drop the back seats down and I constantly amaze myself how much this little car can hold. Economical on fuel, giving me about 500km per tank. I love my little car - you had me a YELLOW.
Purchased in March 2018 at Keystar Morayfield for A$15,000.00.
Top Value for Money
Car for commuting, older single person. I also have the latest Subaru XV. So in comparison they are very different vehicles. The Kia is outstanding value for money, Seven year warranty too. All the modern gadgets autonomous braking. Great on fuel, the perfect city car. The Auto Android perfect. Roomy for size, smart looks
Awesome little car
Great car ! Cheap on file a full tank last a week with this little thing and my wife travels a lot. The shape and design of this car looks cool, it stands out compaird to other cars in its class.
Its decivingly spacious, I’m 6”1 and fit in and out of it without feeling andlooking like a clown.parking is so easy power steering works well with built in reverse cameras as standard along with a really nice media centre!!!
Value for money is superb I love this little car
Want to love this car
In many ways this car is perfect for me. Its fun to drive. Extremely good on fuel efficiency. So tiny I can park it anywhere.Very roomy interior. Unfortunately in its short 3 month life its been repaired twice under warranty. From the 3rd week I noticed the car mats were wet after it rained and on a couple of occasions the keyless entry didnt work. I took it to dealership for testing but they assured me nothing was wrong. Then after 2 more months of the car flooding everytime it rained and the keyless entry and side mirrors stopping to work alt...ogether the dealership identified 2 separate issues - hole in seal around side mirrors letting in water and an electronic fault. Attitude from both the dealership and Kia Australia makes me think this was nothing unusual to them as they were not surprised or apologetic in any way. The experience has been enough to ensure this will be my last Kia purchase.
Everyday drive car
I bought my picanto brand new in 2017 to replace my barina spark.well 2 completly different cars.i love the fact for $14000 drive away i get cruise/reverse camera and all the other extras the others want extra for.went to appolo bay last week and used the radio to put google maps on.very good.i travel 200ks a day for work.average speed is 65kph.at the moment with around 50ks around im using 4.3 lp100.it now has 65000ks on it with no problems so far.we like the picanto so much we just bought the wife the picanto gt.wow even better value.do yourselves afavour if your thinking of a small car test drive the picanto
What a great little car.
Just bought a Kia Picanto GT line. What a little ripper. Did i sat little. Its actually quite spacious inside. Got it for the wife but i dont mind driving it myself. Around town and to work its great on petrol and it makes peoples head turn. Very sporty and looks great.
Questions & Answers
Is anyone else having problems with the Apple CarPlay system in their Kia Piccanto? Mine has NEVER worked and 10 weeks after getting my new car I am getting ZERO help in rectifying this. It is unreliable, frustrating and most of all unsafe! I don’t even use it now ... just have a black screen and my phone between my legs to use for navigation.
Does anyone too have hideous experiences in dealing with Aftercare service and with Customer scare service. In my whole lifetime as a consumer I have never been treated so poorly.
So so disappointed.
Can someone please explain Kia Picanto's engine in simple terms, my knowledge is limited & seeking opinions, I am looking to drive approx. 100kms per day (Monday to Friday) on a high/motor way . Is the engine powerful enough to do the job? One of my colleague is trying to sell his 2016 Picanto 26k on odometer, he's quoted $10K. Also if I buy from a private seller can I still do the 7 year warranty thing from KIA? It expires in 2022. He used a private mechanic to service the car, not authorised showroom.
Is it worth it or should I get a used Swift around $18k, which is little over my budget. Any suggestions and feedback is welcomed.
Only buy a picanto if it’s top of the rang GT turbo as they fly they have a gutsy little GT turbo. And are easy to drive and park great on petrol you have all you need inside too with Apple car play GPS great sound system Cruz control it’s not that big for people to fit in for a long but if it just you it brilliant zippy little car that more than does the job around town and on long trips if only your doing them as I said space ok but would be better if there was more I love my GT turbo as it’s gets me around Perth fast if I need it and comfortable as I only have one person that gets in my car besides me love the Apple car play and the fact I don’t have to touch my phone in my car it will send text and read it too so safe as again only recommending the GT turbo brilliant car
Has anyone experienced front brake noise/grinding sound when braking and coming to a stop?
Yes, but I don't believe it's an issue... 6000km later it still sounds the same as when I got it brand new and braking performance is unchanged. The demo car I drove at the time also had the same sound.
I think it's just one of those "cheap car" things.
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)|
|Wheels||16" Alloy||16" Alloy||16" Alloy||16" Alloy|
|ANCAP Safety Rating||4 Stars||5 Stars||4 Stars||4 Stars|
|Fuel Consumption||5.8 L/100km||5 L/100km||4.8 L/100km||5.8 L/100km|
|Fuel Tank Capacity||35 L||35 L||35 L||35 L|
|Engine||4 Cylinder 1.25L||4 Cylinder 1.25L||3 Cylinder 1.0L||4 Cylinder 1.25L|
|Max Power||62kW @ 6000rpm||62kW @ 6000rpm||74kW @ 4500rpm||62kW @ 6000rpm|
|Max Torque||122Nm @ 4000rpm||122Nm @ 4000rpm||172Nm @ 1500-4000rpm||122Nm @ 4000rpm|
|Country of Manufacture||South Korea||South Korea||South Korea||South Korea|
|Manufacturer Warranty||7 year(s)||7 year(s)||7 year(s)||7 year(s)|
|Release date||Jan 2017||Jan 2017||Jan 2017||Jan 2017|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.