Leeanne
Leeanne · Long Slot KMT4116

Can I take my toaster back to where I bought it and get a refund or do I contact kitchenaide direct to have it replaced, but by all the reviews it seems this will not make any difference, so disappointed we spend way more than we normally would because it looks so good and your products are normally fantastic.

Roadster
Roadster  

it's up to you, but I don't even think a replacement from Kitchenaide would make a difference. if you do return it to where you purchased it, it's important to state that it's not just a 'change of mind'; but the product is 'not fit for purpose' - which it's not. Horrible product, considering how much we love our mixer.

Kathyz
Kathyz · Long Slot 5KMT4116ACU (Contour Silver)

Has anyone had a good experience with this toaster?

KitchenAid
KitchenAid   DM   

Hi Kathy, have you contacted our Customer Service Team to see if this can be resolved?

Kind Regards, The KitchenAid Team

Kathyz
Kathyz  

I have not bought the toaster yet.

A L B
A L B  

No awful toaster had mine a little over a year and a half and won’t stay down. Most expensive toaster I ever bought and lasted the least longest

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KitchenAid Long Slot KMT4116

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