KitchenAid Stand Mixer Questions & Answers

Hello Linda yes as we have had 3 units , all came with this package of additional items

Also, please check external link  as well.

external link 

Not sure what the equivalent is - or if there is one as they have a very specific locking mechanism- however - genuine ones are on sale at the moment - external link 

I recommend you email KitchenAid with your model no/details. That's how I worked out spare parts for mine. They were very helpful.

I recommend you email KitchenAid with your model no/details. That's how I worked out spare parts for mine.

Insufficient info. No lights on mine! Can you please post a photo and arrow where the light was coming from? Flashing blue lights often have an external origin -but maybe I live in a bad area! (apologies) Can you say what you were doing with it at the time? Most of these have a self-resetting temperature cut-out switch. If you were mixing something too thick, or if the attachment was fouling the bowl, then it might have spat the dummy : after disconnecting the power and any attachments, try starting it again. If it's still dead, there are no flashing lights and any hammering on your door has ceased, check the outlet with another appliance, in case it has tripped a safety switch. If it has, this may be more serious. Reset, put on dry rubber gloves to protect against shock, ensure the mixer is turned off, plug it in again, and retry. Remember it is possible the casing is now live, and that may have been why the power cut out, so I would advise taking it to an electrician to quickly check that. Remarkably often, these old-fashioned designs develop faults that are really easy to fix (loose screws etc), so don't scrap it immediately.

I have no idea Kathleen .... all i know is that i bought and wasted over $1400 on two stand mixers .... the first ... the pin that holds the top of the mixer on to the base came right out while i was mixing and the whole thing collapsed into the bowl ... stupidly i bought another and the same thing is happening with this one ... each time the screw comes out while mixing ... i need to hammer it back in ... it seems to be a major design flaw .... I have had no feed back from the company and it:s a lot of money to throw away .... be careful Kathleen .... Good Luck

Hi Kathleen, I have this attachment too and found it tricky. I would visit YouTube and look at demonstrations. I never needed to remove anything, it was a matter of alignment.

Has been deemed not necessary for functional reasons and makes it easier to clean.OR,,,,it's cheaper and 5 seconds faster for us to make the unit without it, and we don't care if our consumers have to put up with the clunking sound whilst mixing dough. Do what I did ,go to hardware and buy two washers and a spring that fits over the shaft,punch out the pin and fit washer spring then washer and reinsert pin.

Get a friend to ring them for an immediate answer rather that use a review site

Thanks, I contacted them via email and posted on this site while waiting for there reply. They contact me today and sorted

Hi Peter, There is no difference in the machine, apart from a different set of colours and finishes to choose from. The difference lies in the extra flexi beater and dual toned mixing bowl. If you're not fussed on colour, I'd suggest doing the sums and see if it's actually cheaper to purchase a KSM150 and buying the extras you need - like an extra bigger mixing bowl, instead of the small one.

Hi Carla,

See my response to Peter's question above :)