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Reviews

Review distribution

5 star
264
4 star
15
3 star
1
2 star
1
1 star
10

S B

S B

  • 2 reviews
  • 1 like

Happy to go there again

published

Excellent service , very helpful staff .. definitely coming back. Staff named Zainab went above and beyond to help us. Really had a great experience. Will Definitely recommend it to my friends and family.

Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

We're so glad to hear that you liked our store! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!

Best Wishes,
The Koala Living Team


Bharat B.

Bharat B.Greater Melbourne (Outer), VIC

Good service, very friendly staff and very good deals

published

We took a lot of time to decide. Staff didn't feel frustrated and was super friendly. Will definitely recommend to friends and family. Need to come back to buy a lot of stuff.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale- Vic
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Mitra

MitraGreater Melbourne (Inner), VIC

Awesome customer service and nice stuff

published

It's easy for us to find the store and we are very happy with everything at Koala Living Springvale. Supportive and nice staff members with professional customer service. We bought the Pablo Dinning Table and Botanical Platter and Cynthia Chair. So much looking forward to receiving the new items at our place.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Love love love!

published

Product purchased is exactly what we were looking for! Beautiful quality products at an affordable price. Staff were fantastic and extremely helpful. Lina was able to help us out straight away and put through our purchase in a timely manner whilst still providing excellent customer service

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Sehveer K.

Sehveer K.Greater Melbourne (Inner), VIC

Perfect !! Best value of money in Ess DFO

published

Perfect store.Good discounts.Value of money.Must recommanded.Keep it up. We will difinately come back for more on Black Friday. Really happy with Charini and Cheryl customer services as they are so patient and polite.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Wow..... this is what I want for my home.

published

It was super easy because of friendly staff.
I am 100% satisfied. I found what I was looking for.
The quality of product are the best.
Not sure about assemble but looks pretty easy.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationKoala Living Showrooms VIC, Nunawading Homemaker Centre
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Sang Hyung N.

Sang Hyung N.Greater Melbourne (Inner), VIC

Excellent customer care and good deal

published

I walked in Koala and sales person "Keen" approached to me and helped me navigate the shop and explained all the furnitures that I need. Keen gave me Excellent service and good price.
Will definitely come back. 5 star service.

From Sang Na

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKoala living Springvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Excellent customer service in Essendon DFO

published

Cheryl and her team did a good job explaining the product and I love the quality of the items. Will definitely come back on dec for Boxing Day to buy more.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Amazing quality! Love the couches!

published

Lovely atmosphere, great quality couches and helpful staff! Easy to purchase and the store had a calm yet inviting vibe! Will purchase again from here in the future! 5 stars

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

perfect productions

published

Store is near the front entrance and easy to find ands very time I come here and I always found some products what I like very much, which are designed excellent with quality material

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Beautiful products, great prices and service

published

Got a great deal on a beautiful table and staff were really helpful! Service with a smile.
The table was really solid and they offer a great delivery service as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Ying

YingGreater Melbourne (Metropolitan), VIC

Nice product and really like the Jutta Dining Table

published

It is very easy to find the store and we are happy with all products. Very satisfied with service provided in the store. We are waiting for our dining table. so much looking forward to it.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKoala Living Nunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Charles C

Charles CGreater Melbourne (Outer), VIC

  • 3 reviews

Good product and services

published

Lovely products, good pricing, staff are friendly and attentive, have shopped here many times and never have I had an issue, would recommend my friends to come here and buy furnitures

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Leigha Harris

Leigha HarrisGippsland, VIC

Unique products

published

The only store in victoria that sells recycled railway wood dinning tables. 100% unique furniture that you cant find anywhere else with sold by friendly enthusiastic sales persons. Best store in the home makers centre

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Yue

YueGreater Melbourne (Inner), VIC

Best service on the block

published

Very easy to navigate the store. Katherine was very patient and explained our terms and conditions well.
Bought store stock and I am happy with the dining chairs purchased.
Thank you.

Product Quality
Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Tam V.

Tam V.Greater Melbourne (Outer), VIC

Very nice and unique items

published

Big store easy to navigate lots of different unique products very satisfied with quality easy to hang the item took a while to come in stock but it was worth the wait.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


L palaghia

L palaghiaGreater Melbourne (Inner), VIC

Great product

published

The wine bar we bought from Koala is the centre piece in our family room. I would recommend this product to anyone who enjoys a glass of good wine! Satisfied customer

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Koala Living
Customer Care K.Koala Living

We're so glad to hear that you liked our products! We're so glad to hear that you're enjoying your wine bar. We look forward to seeing you in store again soon!

Best Wishes,
The Koala Living Team


harpm

harpmGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Impressive store and collection

published

Very Impressive collection and selective stuff.
We bought dining and chairs as well as decorative stuff.

Customer service is great as well.

Recommended for everyone looking to update their furniture and home deco.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Perfect

published

Nice shop. Good service and products. All the furnitures and little decorations are in a good quality and unique. Very good shopping experience for me. When its on sale get on it!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Excellent customer service and wide varities of products... Just impressive

published

Bought a lamp that's perfect for the bedroom and unique design.
Excellent customer service and wide varities of products... Just impressive

Will come back for more shopping and products for our homey

Product Quality
Customer Service
Return Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale store
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

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Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and Sofas
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