??!

Reviews

(345)
(19)
(1)
(2)
(13)
  • Product Quality
    4.8 (329)
  • Return Claim MadeYes (25) · No (301)
  • Warranty Claim MadeYes (22) · No (298)
  • Product Appearance As advertised (92%) · Not as advertised (8%)
  • Shipping
    2.5 (4)
  • Customer Service
    4.8 (337)

Reviewer Photos & Videos

  • More

hally d.

hally d.South Australia

Furniture is amazing

published

Really satisfied with koala furniture product as the quality are on point and design is amazing. Not to mention, the customer service is goid too. Thanks to Hulya and Cheryl with their amazing services

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Lovely furniture

published

Great staff very helpful and professional. Good quality for a reasonable price. Really happy with the product quality and all the accessories are so pretty. Can't wait for another big sales

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Ambrose sofa is amazing

published

I love the Ambrose sofa recliner so much. Purchase 2 and the quality is good. Visited essendon DFO showroom display is so beautiful. The staff is so friendly especially Cheryl and her team

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Perfect

published

Amazing shop, we buy a lot of furniture from this shop. Fabulous designs and very interesting pieces from around the world, you can find something for very different people and tastes! Service is also great, the staff is very attentive and always trying to help. Delivery and assembling is always very fast and convenient!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Beautiful furniture and trays

published

I have been searching for a beautiful glass dome and tray set for a while now and just happened to stumble across the Carona Round Tray whilst visiting my favourite Koala living store at Essedon DFO. This set is so beautiful,as is all their furniture which is of high quality and so unique in design. All the staff at the Essedon DFO store are very friendly and courteous and provide great service each time. I have purchased numerous furniture pieces from this store and will continue to do so. It is such a delight to shop here! I wouldn’t shop anywhere else!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssedon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Awesome furniture

published

When to Preston store today and purchase the dining chairs that I have been eyeing. Cheryl helped me a lot and very patient with me answering all my questions. Very sweet girl. Love the furniture a lot and can't wait for the furniture to arrive.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Great customer service and beautiful products!

published

Very Beautiful stylish products at great prices. Great sales offers too! We purchased quite a few pieces during Boxing Day sales. We were very happy with the customer service also!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The Renee lamp is so lovely

published

Have survey all store in DFO, really love koala living product especially the lamps and ended up buying it. All customer service sale person are friendly and very attentive and polite.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Good customer service

published

We are happy with the store good quality and Customer service. The correspondence from store to me during the waiting time to pick up the thing is very good as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

I love the bedroom set

published

Cheryl’s customer service was exceptional. She made our whole experience enjoyable from the start to the end. This was our first purchase from koala living and it won’t be our last.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Everything is beautiful and stunning!!!

published

This is my second time purchase here and the customer service is good. I bought most of my furniture for my home here and i love everything! It has a different style!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon dfo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

LOVE IT

published

Koala living is excellent.
Everything is so stylish and stunning, we have decorated almost our entire house with pieces from Koala Living. Everytime we come in and see new stock we buy even more

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Steven C.

Steven C.Greater Melbourne (Outer), VIC

Fantastic products

published

Store was easy to navagate. Range of products was fantastic. We have bought multiple products and they have been fantastic and high quality. and the service from the staff are fantastic.

Product Quality
Customer Service
Store LocationKoala living northland shopping centre
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


JUDY N.

JUDY N.Greater Melbourne (Outer), VIC

Very nice sofa and good customer service

published

We bought our sofa here and we really really like it! Cheryl was patient and helped us all the way and answered every question we asked, we are really thankful! Good quality, nice price and good customer service, will definitely come again if we need something else.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
Ron S.

Ron S.Greater Melbourne (Metropolitan), VIC

Amazing price for a solid stylish table.

published

Amazing price for a solid stylish table! It's always great to get something non-Ikea that's affordable. Huyla was very friendly and approachable. She made the decision very easy. Give her a raise.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Sales lady Christina was amazing

published

Christina was very helpful in guiding and helping us. Excellent customer service provided by her. The store also has very beautiful items and quite officiant in where things are placed.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationSouth wharf
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Best service

published

It is a good place to find rare items with reasonable prices but on boxing day sale :)
The quality of items is premium and satisfactory but the downside is the delivery due date which is so fraustrating.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Very unique and great pricing!

published

Very satisfied with service! Lina was excellent as she was able to reserve one of the table lamps for me over the phone. Stock overall is very different to other stores and they generally have good sales on too!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading homecentre HQ
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Brandon

BrandonGreater Melbourne (Inner), VIC

Bad customer services

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
See all answers

Shelly

ShellyCanberra 2600, ACT

Awesome service and amazing prices. Very happy with the overall experience. The staff went out of their way to help

published

Amazing staff, professional, polite and helpful.loved the experience and would come back again to shop again. Super satisfied with the products. We have been gifted a few products from the store before and love all products

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Page 1 of 19

See all Koala Living reviews

Questions & Answers

Sorry, there are no questions about Koala Living Showrooms VIC but you can read 2 questions about Koala Living.


Get an answer from our members and Koala Living representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.