Koala Living Showrooms VIC, Essendon DFO

We had an amazing experience with Maria at Koala Living. She helped us design our home and was outstanding from start to finish. Her customer service was exceptional — she was patient, knowledgeable, and genuinely invested in helping us make the right choices. Maria assisted us across multiple visits and always made us feel welcome and supported,… Read more

never rushed. Her eye for design and attention to detail made a huge difference, and we couldn’t be happier with the outcome.

Highly recommend Maria if you’re looking for someone professional, friendly, and truly passionate about what they do.

The furniture in Koala Living is the best. Their collection gives you a wide range of choices. Thank you for your advice and making it easier to select the furniture for me. Show details

Stella was very great, patient, and very professional! We love her advice and recommendations. Definitely, we advise everyone to go to Koala Essendon and ask for Stella.

Once our new furniture arrived the delivery/Assembly guys didn't know how to assemble one of the cabinets so they left. Koala Living sent out another guy a week later who assembled the cabinet but could not get the doors to line up and also left. Koala Living then sent out another guy another week later who you guessed it, couldn't get the doors… Read more

to line up and said they would need to replace the doors.

Koala Living then told me they would send out another guy with new doors in a week and it was booked for Saturday, well Saturday came and went and no delivery guy came, I rang the delivery company and they told me Koala Living cancelled the job.

I contacted Koala Living who told me that new doors would now not fix the problem so they were sending out a whole new cabinet in another week.

Well I am sure you already know how this went, the same guys that could not assemble it the very first time came to assemble it the fourth time lol.

Well they managed to assemble it however nothing lines up and the doors struggle to close.

They also tried to charge me $75 for coming, after some discussion in another language on the phone they told me not to worry about the $75.

Spend your hard earned money elsewhere, this has been nothing but trouble from start to finish, you do not get what you see in the showroom.

Inconvenient shopping options – What the heck they are charging for shipping each item separately even if you order in the same cart. No click and collect option as well. This is on top of their membership fees. Looks like a joke to me!!! Show details

Totally ripped off and misbehaving staff – I buy some of furniture from Essendon dfo store on 5/12/2022. Sales lady name [Name Removed] she is very rude and big liar. When I buy furniture she promise with me she provides second delivery free for me because some of items not available. But she from for second delivery and I check with her can I pick my items with my ute but she refused me… Read more

she force me pay for delivery. My experience with koala totally bad . Now I think when I have day off then I go to Essendon and explain to people at the front of store what happened with me

What a wonderful service from Stella, the moment we walked in she was welcoming and understand our needs and guided us. Thank you Stella for your amazing service. Show details

She is very friendly and outgoing, helped us choose furniture that matched our house very well. We are very satisfied with our furniture and with the service that was provided. Show details

Amazing offer and great discount at Koala Living. Bought a whole range of dining table and chairs for my new home. Thanks Terry for the amazing services and making it easier for us to choose beautiful furniture. Show details

Tuyen was so helpful and really looked after us in the store!! She helped us find our dream sofa and made the whole process so easy and seamless! Highly recommend!! Show details

Excellent product choices , great customer service at Koala Living Essendon. I love the dining table I have purchased from Koala Living, they are my favourite furniture brand. Show details

Just visited Koalaliving Essendon and they have some amazing collection. Bought a couch and a dining table and chairs. Will be a centre piece for my beautiful home. Show details

Went to store to have a look at items before making an order online. Sales representative was very helpful and we ended up making an order in store. Very pleased with the products and service provided. Show details

I have shopped quite a lot furniture for my house and everytime I have just loved the collection. Great quality and steadiness of the every piece of the products. Would highly recommend to everyone who want their house to stand out for styling and interiors. Show details

Reza was very helpful and professional. He listens attentively and recommmends based on our needs. He is very approachable. The process was very easy and seamless for us. 10/10 for Reza Show details

I recently purchased from Koala furniture and couldnt be happier with the quality and customer service I received. The ordering process was simple and staff (in store and over the phone) was extremely friendly to deal with. Overall, I'd highly recommend Koala Living they have come a long way.

It was a beautiful and satisfactory experience doing business with Koala Living Essendon DFO. The sales consultant Reza was very helpful and cooperative and made our purchase process smooth and easy. Show details

Visited Essendon store this morning to purchase some dining chairs. Customer service was amazing and we were provided with useful information that led us to purchase our items. 100% recommended. Thanks Show details

Koala Living has an amazing collection of furniture and accessories. The staff are very friendly and the collection is nicely presented. We were quite happy with the selection and was satisfied with the experience. Definitely would recommend it to anyone who is looking to purchase their dream furniture. Show details

Products are praised for their unique styling, material quality, and minimalist design that blends well with diverse décor styles. Many customers are “very happy with” or “love” their new furniture pieces Show details

Had a wonderful experience at Koala Living. All the staff were so friendly and helpful and really knowledgable on their products. Can't wait to receive our new bed frame! Show details

I recently visited Koala Living in Essendon, and I couldn't be more impressed with both the store and the service. From the moment I walked in, I was greeted warmly by the team, who made me feel genuinely welcome and were happy to answer any questions without being pushy. Show details

I have just visited Koalalivng Essendon for the first time and they have some beautiful products. Looking forward to receive my dining table. Big shout out to the sales person for the wonderful services. Show details

I visited the Koala Living outlet. The product quality is exceptional. The representatives are professional and friendly. I am satisfied with the customer service.