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Koala Living Showrooms VIC, Northland Homemaker Centre

Koala Living Showrooms VIC, Northland Homemaker Centre

4.9 from 55 reviews

Reviews

(49)
(6)
(0)
(0)
(0)
  • Incentivised Review Yes (71%) · No (29%)
  • Product Quality
    4.9 (46)
  • Return Claim MadeYes (4) · No (46)
  • Warranty Claim MadeYes (3) · No (45)
  • Product Appearance As advertised (93%) · Not as advertised (7%)
  • Shipping
    5.0 (1)
  • Customer Service
    4.9 (46)

LOVE IT

published

Koala living is excellent.
Everything is so stylish and stunning, we have decorated almost our entire house with pieces from Koala Living. Everytime we come in and see new stock we buy even more

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Steven C.

Steven C.Greater Melbourne (Outer), VIC

Fantastic products

published

Store was easy to navagate. Range of products was fantastic. We have bought multiple products and they have been fantastic and high quality. and the service from the staff are fantastic.

Product Quality
Customer Service
Store LocationKoala living northland shopping centre
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Expert Chandra informed us very well of the style of dining table and chairs to go with it. She definitely helped us so much with the prices as well! We even made a membership to come next year to purchase sofas from her too! Excellent quality table and chairs! Thank you so much for all your help.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland Homemaker centre
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Tarun

TarunGreater Melbourne (Outer), VIC

Excellent customer service

published

Awesome customer service provided by Chandra at koala living preston. She was professional and friendly at the same time. Totally recommended. Will return again to preston store to buy stuff

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

larsa a.

larsa a.Greater Melbourne (Inner), VIC

Perfect store

published

Easy to navigate through store with help of stuff members.Very accurate reasonable price, quality furniture, elegant furniture. Customer Service is amazing they help you alot. Very satisfied with furniture. Higley recommend

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston store
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Natalie

NatalieMelbourne

  • 4 reviews

Amazing service

published

Amazing service today! Received amazing service from Chandra today! Just brought an armchair and got a great discount! Thanks again to everyone will be coming back again in the future

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


This is perfect, cant live without it!

published

We were extremely satisfied with the quality and service from the staff, the actually products are trendy and modern which fits perfectly with our new home! Will definetly be coming back :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Great store Preston

published

Very nice store, and beautiful furniture! I bought mirror, and prints. All attracting me a lot. I come here before Christmas, all things have very very good price, of course a big deal, up to its quality and unique features. By the way. All staff, including Chandra, are very warm and helpful. I would recommend to veryone.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
gunjan l.

gunjan l.Victoria

Great store.

published

Fabulous service & lovely collection.Chandra helps in choosing fabulous stuff with patience.really a 5star store with fabulous customer service.Easy to assemble products and very divine store with product quality up to standards.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland
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1 comment
Koala Living
Customer Care K.Koala Living
Litza A.

Litza A.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Koala living

published

It is easy to assemble all furniture and the staff are always so friendly and helpful.Amazing products! Always my go to furniture store and product quality is always great. I always find exactly what i want as the store is my style.i am always satisfied with my products from here. Would definitely recommend :)

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Fantastic service from Jenny

published

We wanted to purchase a beautiful chaise at 50% discount, but were unsure if it can fit through the stairs to the living room upstairs. Jenny's offered to assumed the risk by agreeing to bear the cost of returning the product should fitment be an problem. We took up her offer and we now have a beautiful chaise in our living room, thanks to Jenny's fantastic customer service which put our concern at ease.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationNorthlands, VIC
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Surbhi

SurbhiGreater Melbourne (Outer), VIC

Beautiful furniture

published

My house gets so many compliments with the furniture i bought from Koala. Absolutely love. Vey happy with the purchase. The store staff is amazing at helping you choose the right furniture and accent items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


coffee table

published

Amazing product bought coffee table . jenny was amazing. Easy to install . I highly recommend everyone to visit the store for great experience. Thanks team Koala and living at preston highly recommend

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Gagandeep

GagandeepGreater Melbourne (Outer), VIC

Fabulous sofa

published

I bought a 3 seater sofa from preston store and that sofa is fabulous and its very comfortable and durable. I like it. Thanks koala and living for such a awesome product.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationPreston
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Love your work

published

Great service love your work Chandra please call me when the gold table comes in need those ASAP great customer service keep it up thank you very very much goodbye

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

We're so glad to hear that you liked our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!

Best Wishes,
The Koala Living Team

The reviewer stated that an incentive was offered for this review

Koala stores

published

Very friendly staff at both DFO Essendon and Northland Stores. Staff were lovely and helped us with any enquire we had. They were very patients and showed a good understanding of interior design.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthland and dfo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Amazing quality furniture

published

This store is really nice and have Amazing quality furniture, Fabulous decoration pieces. very Friendly staff, providing good professional guidance suiting your needs. I am Sure going to visit them again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Great Service

published

Whilst on holiday in Melbourne from Perth we decided to purchase a table. Preston store staff Chandra and Jenny were proactive in obtaining a very competitive freight rate for delivery to Perth, which we were pleased to proceed with.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Rizwan M

Rizwan MGreater Melbourne (Outer), VIC

  • 2 reviews

Preston Koala Store

published

Fantastic products, great customer services. Hope we had bit more money to spend here. Exquisite collection of furniture.great variety of products. Enjoyed my visit at koala living looking forward to come again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Manisha

ManishaGreater Melbourne (Metropolitan), VIC

Great product

published

Brilliant service. Cant wait to get my products to display at my place. Wonderful range of products.
Thanks for the great service. Will come back again. Thanks a lot . Regards

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


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