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Koala Living Showrooms VIC, Springvale Homemaker Centre

Koala Living Showrooms VIC, Springvale Homemaker Centre

4.7 from 114 reviews

Reviews

(100)
(8)
(1)
(1)
(4)
  • Product Quality
    4.8 (101)
  • Return Claim MadeYes (4) · No (98)
  • Warranty Claim MadeYes (6) · No (96)
  • Product Appearance As advertised (90%) · Not as advertised (10%)
  • Customer Service
    4.7 (104)


Perfect

published

Amazing shop, we buy a lot of furniture from this shop. Fabulous designs and very interesting pieces from around the world, you can find something for very different people and tastes! Service is also great, the staff is very attentive and always trying to help. Delivery and assembling is always very fast and convenient!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Great customer service and beautiful products!

published

Very Beautiful stylish products at great prices. Great sales offers too! We purchased quite a few pieces during Boxing Day sales. We were very happy with the customer service also!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Good customer service

published

We are happy with the store good quality and Customer service. The correspondence from store to me during the waiting time to pick up the thing is very good as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Koala Living
Customer Care K.Koala Living

Best service

published

It is a good place to find rare items with reasonable prices but on boxing day sale :)
The quality of items is premium and satisfactory but the downside is the delivery due date which is so fraustrating.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Brandon

BrandonGreater Melbourne (Inner), VIC

Bad customer services

published
Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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Shelly

ShellyCanberra 2600, ACT

Awesome service and amazing prices. Very happy with the overall experience. The staff went out of their way to help

published

Amazing staff, professional, polite and helpful.loved the experience and would come back again to shop again. Super satisfied with the products. We have been gifted a few products from the store before and love all products

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Leah

LeahGreater Melbourne (Metropolitan), VIC

Beautiful Furniture and Fabulous Service from SPV

published

Koala Living Springvale store and there is always something different. When you walk in, it is so hard without getting anything before walking out. We absolutely love the store and the lovely service is definitely the reasons that keep us coming back. The team is very nice and the lady Yifan who assists us, is a great help.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelena Dresser and Bedsides
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1 comment
Koala Living
Customer Care K.Koala Living

No 1 furniture store . Awesome quality . Get value for money !

published

One of the best furniture store ever . Contemporary furniture to my liking . Always , end up buying here , despite surfing hundreds of stores .

Unique furniture with excellent quality and long lasting stuff.

Return Claim MadeNo
Warranty Claim MadeYes
Store LocationSpringvale
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Giang N.

Giang N.Greater Melbourne (Metropolitan), VIC

Very attentive and friendly staff and service

published

Very attentive and friendly staff and service and price is reasonable. I love their paintings and demonstrations in the store. We will consider to come back again for our next shopping.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

This is great

published

The store is easy to navigate with various products. The products are in good quality and reasonable price. The staff member who served me there is very nice, she introduced us with patience. The environment is good too.

Product Quality
Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

excellent service and good products design and quality

published

very easy to find the store
happy about the chairs and had good experience with koala living before
good quality and good variety of products with great design and color choice
easy to assemble

Product Quality
Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


PV P.

PV P.Gippsland, VIC

  • Verified customer

Good price for good quality!

published

I have been looking for a big clock for the longest time and i have found it at koala living in springvale on a very good price! :) they are on 60% off!! Massive discount :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Yuxiang T.

Yuxiang T.Greater Melbourne (Inner), VIC

Good service and enough stocks

published

On boxing day, We spend tens of thousands today on all kinds of furnitures. The customer service is very nice and help us with deferent choices. I like the sofa and the kitchen tables we bought.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Anuveer P.

Anuveer P.

  • 3 reviews

Very Good Collection and damn good prices

published

Very nice staff very nice collection damn good prices. Must go and recommended. Boxing day was 60% off. Almost all items in stock. No waiting of 12 to 16 weeka

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Berna

BernaVictoria

The products and experience was great!

published

I am very satisfied with the products and with staff especially Yifan. She helped me a lot to get the product that I like! She deserves to be recognised and I highly recommend Koala Living products!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale Koala Living
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1 comment
Koala Living
Customer Care K.Koala Living
Jeuel

JeuelGreater Melbourne (Inner), VIC

Can not get enough I keep coming back

published

Beautiful furniture and great customer service. Can not get enough of this store I just keep coming back for more.

The staff are really friendly and always happy to help.

Store LocationSpringvale
1 comment
Koala Living
Customer Care K.Koala Living

Celeste

CelesteGreater Melbourne (Outer), VIC

Rpelaxing music in the store as you shop!

published

The ladies here were very friendly and happy to assist us on everything. Thanks guys for your help with our furniture. We will definitely be back to the store soon. X

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHome ate centre
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Jo D.

Jo D.Greater Melbourne (Outer), VIC

Beautiful furniture

published

Thank you Koala living Springvale for your kind and professional service . Beautiful furniture with lots of options to chose for my house ! Ill be back to purchase some for furniture in the future . Thank you again

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale home maker centre
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1 comment
Koala Living
Customer Care K.Koala Living

Leona

LeonaGreater Melbourne (Metropolitan), VIC

Friendly service, helpful staff, lovely store

published

It was easy to find the store, no clutter and I got exactly what I want. Really love the products here. Everyone is lovely and I am very happy with everything here.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

sharone j.

sharone j.Greater Melbourne (Metropolitan), VIC

Best Customer service

published

Good store with a good variety of furniture on display. Their sale is very good. Purchased entertainment unit and sofa that was on sale. Friendly and polite staff. Highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationkoala living Springvale
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1 comment
Koala Living
Customer Care K.Koala Living

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