172 reviews
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- Post-Construction
I think people should be warned about what the building industry and my experience with Kurmond homes. It's been 12 months since Kurmond changed the pricing on the house and granny flat that I paid them $1500 to do custom plans as the sales person [Name Removed] at Box Hill told me that they could do what I was looking for and that it would be in… Read more
my budget. So I signed and gave a deposit of $2000 and $1500 for custom plans. I still don't know how building companies can get away with saying one thing, and taking someone's deposit and coming back 11 weeks later and the price jumping from $494,000 to $645,000. How the price could jump 151,000 in 11 weeks. I just think that its wrong that building companies can con people like this. I still feel deflated about wasting my time and money on Kurmond Homes, but I give [Name Removed] credit as he is a very good sales man telling you what you want to hear so you sign but each time we spoke about other options the price was always a lot higher on paper than what Scott said to me. I still havent got my deposit back as [Name Removed] did not respond to my message. Be Warned KURMOND is good at putting up the price and excluding things out of the plans like retaining walls. which would have been another $50,000 on top of the building costs. So make sure you really look at the plans. I had to put pre construction as it doesnt have a tab that says, Didnt make it past the 3rd or 4th Tender
Reviews with attachments
Outstanding Commitment by Jeff (B1) - Forever Home Central Coast. Jeff & Trish – We would like to send a big shout out to Jeff B1 (site supervisor). Before Jeff came onboard to supervise our build we were at a loss of the direction this was heading. Some of the issues we experienced was transparency and communication. Jeff stepped right in and changed all of this for us in a big way! We had more confident and direction. Our… Read more · 1
appreciation and consistent contact was important and he did this on a personal level. I would highly recommend Jeff as a site manager to anyone building with Kurmond Homes. Regards Patricia & Jeff
Don't build with Kurmond – Built with Kurmond in 2015. Never never again. Thare was a lot of problems with flashings roof leaks and windows moving out of place. Tried sorting it out with 3 different maintenance managers in the last 4 years. They will not own to the bad workmanship and kept brushing me off, now they're saying it's out of the 6 year builders warranty. Gave… Read more
ne nothing but grief and anxiety. If you don't want to lose your sanity DON'T BUILD WITH KURMOND. If anyone would like to see the poor workmanship i can post photos.
Hi Selma, we are disappointed to hear about your… Read more
In-depth reviews
Positive review with Kurmond Homes – This is our first experience with knocking down and rebuilding a house. After thorough research and visits to various display centres, we decided to go with Kurmond Homes. Throughout each stage of the process, we've worked with different consultants, all of whom have listened, offered advice, and guided us based on our needs and the size and slope… Read more · 1
of our land. They have made us feel valued as customers by knowing us by name, not by the house build number, which is very important to us. Communication has been consistently open, honest, and transparent, with regular updates on the progress by our engaging and organised site supervisor. They are always willing to address any questions, big or small, and this collaborative approach reassures us of their commitment to high-quality standards and attention to detail. The build is currently ahead of schedule, and we will be in before Christmas. If we ever move and undertake this process again, we wouldn't hesitate to choose Kurmond Homes.
Happy with end result – We decided to go with Kurmond homes when we met with Michael at the Boxhill display homes. We found him easy to talk with and he listened to our ideas and helped us to pick a design that we were happy with. He even rang us to see how things were progressing once we had been handed over to the next part of the build. Being a very stressful time, we… Read more · 1
had lots of questions but the people in the office were very helpful and answered any questions we had promptly. Morgan, Kelly and Tannii were great. Our SS, Steve, was great. He always returned any calls and answered all my questions with respect and kindness. We built the Aria 38 with some small modifications. It took approximately 12 months from knockdown to receiving our keys. We only had a few negatives, one being the paint work. It wasn’t great and there are flecks of paint on our floors. There were a couple of other finishes that weren’t up to scratch, like the damage to the bottom of the sliding doors and door knobs keep dropping and the locks keep failing. Another was when Kurmond and Thynk terminated their contract and we had to re-pick our floors. In saying that, that it went quite smoothly. Overall we had quite a positive experience with our very first build.
Pre-Construction Experience with Kurmond Homes – Our engagement with Kurmond Homes commenced in August last year. We first encountered Scott at their display home, whose exemplary patience facilitated our navigation through the sales process. Consequently, we elected Kurmond Homes as our builder. Despite encountering some negative feedback regarding the company from the social media and… Read more · 1
experiencing a few delays and iterations during the drafting of the plan, we are in general pleased to report that our personal experience with Kurmond Homes has been devoid of such issues thus far. With optimism, we anticipate smooth proceedings moving forward.
Throughout the color selection phase, Kurmond Homes' consultants, Morgan and Claudia demonstrated unwavering passion and proactivity in addressing our inquiries, consistently furnishing us with optimal recommendations. It is worth noting that, akin to other builders, certain upgrades were deemed overpriced, while others were perceived as reasonable priced.
As we transition into the construction stage, we remain eager to observe the continuation of this positive trajectory. Now a bit worry about DA's progress, as it appears to be advancing at a slower pace than anticipated. Additionally, we would keep sharing our genuine experiences to aid others who may be considering building with Kurmond Homes when we move to the next stage.
Recent reviews
To all involved , thank you the build has come to the end. my last information was we had just turned the soil , wel now we have had the keys handed over. the build started in sep 2024 then keys ere handed over may 2025. This has been very well done , as the house is not a normal build , it had to be built to BAL - Flame Zone standards which are… Read more
different to the normal house, in say so 7 months is very good ( taking into account the 1 month off over christamas), and the standard has exceed our expectations. The whole experience has had its ups and downs , we intally started in july 2023 , we did have problems with Council approvals (7 month) and 2 christmas so from start to finish was very good timing, and the fact that they used local people to do the work in the house
We would both recommend Kurmond Homes for your house build
Started the process with Kurmond in April 2024. I’m keeping an honest record of all the pros and cons so you can learn something from my experience. I’ll be posting updates here monthly. I'm starting my rating in the middle due to the ongoing price and cost increases. I’ll create separate sections for each issue or positive point, and I’ll adjust my rating as we move forward. Show details
Standard Inclusions – Please Check for Yourself! Just a quick heads-up — I strongly recommend… Read more (+7 replies)
5 Stars for Kurmond – We are currently building a home with Kurmond and it has been a pretty much stress free experience. Mike has been very helpful from the start with the tender process and addressing all our extra requests with patience and making sure that things were happening as quickly as possible. All the staff within Kurmond that we have dealt with, colours… Read more · 1
etc, have been extremely helpful and approachable at all times with any queries or requests during the build. Our site supervisor, Bryan has been outstanding and the build will be finished early due to his skill and ability in organising trades almost back to back. He is in constant communication with us on the progress and addresses any queries we have very quickly. We have built with numerous other project builders and this is our third time with Kurmond as we found them to be much better than the other 2 project builders we have used previously.
BE WARE of unexpected large price increases – This is the second time we have built with Kurmond. Lots has improved, but one shock from this build is the sheer uncertainty of the pricing. We got a $27k price increase the week before Xmas (in a cost of living crisis), with no warning out of the blue, and then another $57k price rise. BEWARE everyone. The price you agree to at the start of the… Read more
build is NOT a fixed price. What's outrageous is the lack of advance warning, and significance of the price increases. If we knew this would be the case, frankly we would have chosen another builder - we have friends building at the same time for the same period and they haven't had a single increase in the same period. We have been left with a very bad taste in our mouth and ground hasn't even been broken yet.
5 Stars for our Custom Acreage Build! – Our experience from sales to mid construction has been amazing so far! My partner & I drew a rough sketch of our dream floor plan and we took it to Mike where he alongside the drafting team were able to bring our plans to life. From Council Approvals to Colour Selections we have had great experiences with the team and cannot fault anything. After… Read more · 1
showing our colour inspiration to Amanda, she was very helpful in guiding us to making our colour selections. Our property had certain regulations due to the zoning but with great communication & Kurmonds knowledge we were able to get our Council approvals quickly and seamlessly. We are now currently in Construction and have had great communication with our Site Supervisor. Construction has been moving along nicely and we look forward to the rest of our Building Journey with Kurmond Homes! Couldn't recommend them enough! Alexandra & Jake
Excellent – Our experience from start to end with our Sales Consultant Mike has been exceptional. He is professional, informative, goes out of his way to keep us up to date, communication excellent. Each step was processed unbelievably quick and he helped us every step of the way to find our dream home and tweak it to how we wanted. It has been an amazing… Read more · 1
journey so far with Kurmond, we are now in the Pre Construction phase and we are excited as we are now booked for our external colours. Would definitely recommend Kurmond.
Custom build – My wife and I decided to build a secondary residence designed for our daughter and grandson. It had to complement the existing residence but was limited in size by council regulations. Finding a builder prepared to build a design not their own and on the smaller size was not easy until we met Mike for Kurmond. Not only were Kurmond prepared to… Read more · 1
take on the task but they were enthusiastic. Their systems were more than capable and flexible enough to quickly quote an assist with the DA processes. Their costings were a pleasant surprise, custom builders usually don’t have the volume to get buying power. All of the selections were very efficient and straight forward. So far it’s been a great experience. Thanks Kurmond.
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Fantastic!!! – It was a great experience working with Kurmond Homes as they provided everything we wanted/needed in our new home and more. The staff and team at Kurmond Homes were very helpful and had great communication with us, they helped every step of the way, simplified what we needed to do on our end so they could do their part and answered all our… Read more · 1
questions if we had any so that we weren't left in the dark. In the Pre construction phase the Kurmond team provided us with excellent knowledge and great inputs in order to narrow down our choices in what features we wanted. In the construction phase our site supervisor Dhaval Patel did a tremendous job on keeping us in the loop, helped us with other aspects of the build of what had to be done and explain things for us to better understand. Overall our experience with Kurmond Homes was amazing together with their quality workmanship and pricing, would recommend them to anyone looking to build a home.
Outstanding !!! – We are currently at Lock-up Stage of our Acreage Home. So far we have had a great experience with Kurmond homes. They have been very informative, professional and exceptionally accommodating through out this process. Seeing our House design come to life has been an amazing journey and has well exceeded our expectations. Our site supervisor has… Read more · 1
been truly amazing, nothing has been over looked and we have been involved in every step of the build process . The Team at Kurmond Homes have provided us with great communication along the way and have gone above and beyond to provide us with the best journey possible. We look forward to seeing the end result .
Thank you Kurmond Homes
Excellent Service and Top Quality Build – It was a great experience building with Kurmond Homes. I highly recommend Kurmond and their team, they provide excellent service and high quality products that cater to client’s needs. I would like to thank Mr Alex, who is a massive help in the early phase up to the final completion, his amazing ideas, positive inputs and excellent knowledge… Read more · 1
helped me achieve the features I want in a home. To Kirsten, Steven, Kelly and the whole team, thank you for being so accommodating, helpful and efficient throughout the process. Despite the challenges we had over this pandemic, with the construction on pause at some period, they still managed to complete the construction with top quality finish and handover even before the target date. Overall, it was a wonderful and amazing experience building my first home with Kurmond Homes, they are the BEST!
Excellent Workers – We are currently stepping through out internal colours appointments, and have signed a preliminary agreement to build the Mayfair 35 with Kurmond Homes. Christine, our Sales Consultant, has been phenomenal. It has been easy to contact her, and she has actioned everything that we have asked of her! We took the base Mayfair 35, and modified many… Read more · 1
aspects of the plan. Christine and the supporting team at Kurmond have been extremely accomodating and helpful throughout the design process. We have also found that the pricing of the home and plan modifications has been competitive.
We could not be happier with our experience thus far, and look forward to continuing our build journey with Kurmond!
KDR Classic Jewel @2148 – Our sales consultant Alex was terrific in attending to our requests. Initially, we decided to go with a smaller house layout but since we have a decent size of land we engaged him to change to a larger floor plan. He guided us on the selection of lay out that will fit on our lifestyle and even gave us the luxury upgrade for the same price of… Read more · 1
special offer even we have missed the period of offer. Very knowledgeable in residential constructions. Ladies in the office was great and easy to work with, very patient and accommodating. Our site supervisor Steve is helpful and professional. He explained everything very well and answer all our questions on timely manner though we had site supervisor changed during the construction phase but it didn't affect our communication with Kurmond Homes. From beginning to current stage my experience with them is positive. They completed each construction stages super-fast.
So far Kurmond Homes process of building has been so well managed and so smooth that its taken away all of the stress of building.
Many Thanks Kurmond Homes Team
SLAB LAID -MELODY43 Mk3 – Happy that we are at construction now. A big thank you to Malcolm, who has been with us from the beginning, in helping us to design the house we wanted. From the time we looked at the display of the Melody at Oran park and went ahead, the process has been pretty good. Its been a long journey but hassle free, from sales, pre construction,… Read more · 1
colours, contracts, etc, every one we have dealt with have been helpful. The process was a bit slower than we expected, Hopefully the next phase is quicker. Cant wait to see the finished home.
Regards Sam & Viji
Great experience dealing with Kurmond Homes!! – It has been a pleasant experience dealing with Kurmond Homes for our knock down rebuild. They have plenty of market knowledge and always has been a phone call away. I would consider myself a picky customer and the patience they have shown is commendable. We have made numerous plan changes and all we got is no problem at all. Big shout out to… Read more · 1
Malcom Watt who has been instrumental for us to select Kurmond Homes. He has guided us on every single planning decision we decided on the build. Wealth of knowledge in the building industry and goes outta his way to ensure all our needs are met.
We are progressing to the color selection and building phase and I am positive about the next phases and confident on Kurmond Homes to deliver our dream homes.
Made home building easier than expected – We signed up with Kurmond Complete to construct out first home and the experience has been all positive from the start. Alex our sales consultant was very easy to deal with and helpful when it came to choosing which house to build. He explained the pros and cons and found us a home within our budget that we are happy with. He was also happy to… Read more · 1
help whenever we had questions even during the construction phase. Jessica our pre construction rep was also very helpfull in getting all documents and permits organised. Kelly (construction offficer) and Steven (building suoervisor) has been very professional and accomodating while in the construction phase. We are kept up to date with progress and changes we requested were done without any issues. We are very excited for the home to be completed and have not had any issues with the build so far and has made this journey easier than expected.
Pre Construction – moving into Construction – So far our journey with Kurmond homes has been incredible, from the moment we stepped foot into the Leppington display home we were greeted by Christine, who was an absolute gem, Christine helped us achieve the floor plan we desired, we had loved 2 designs Jewel and Glenleigh, with Christine’s help we were able to merge parts together to achieve… Read more · 1
the exact floor plan we were after with no problems asked. Then Covid lockdown hit and we were moved into pre construction, although I was nervous Michelle from the Colours team was nothing but angel, Michelle walked us through everything we needed to do and helped created our dream home. Michelle was extremally helpful with creating the style and design we were after all via emails calls and samples, I have no worries at all and I cannot wait to see our plans come to life in the next few months. I absolutely loved working with Michelle, she listened and guided us with ease. I also have to mention Tannii who has also been very helpful with all the behind the scenes applications and approval to get the build ready to go. With saying this the Kurmond team have been very respectful, responsive and realistic with everything we have done so far. I cannot wait to get our dream home started and have all the confidence it will run as smooth as possible. BRING ON THE BUILD !!! Sarah & Jacob
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Very disappointing – We have finally settled our last dispute with Kurmond Homes (Small Claims Court). So, it’s the right time to share our experience with the company. It started fine – the owner/MD is a gentleman and a pleasure to work with. However, after leaving his office, it came to dealing with the staff and it went downhill from there. To paraphrase the… Read more
‘Peter Principle’ of business management, the staff (especially the senior managers) tend to rise to their level of incompetence. It was one of the most emotionally draining, stressful and unpleasant experiences imaginable. It was unnecessarily drawn-out, costly and finished well over the contract finishing date. We did, in the end, complete the project and wouldn’t wish the same experience on anyone else. As you move from stage to stage (sales, design, planning, construction, etc), there was almost no communication from one area to the next. Time-consuming, draining and unnecessary. Design was dreadful, planning seemed absent, purchasing questionable, and the concept of customer service seemed unknown. Some of the people there are sort of ok, some were hopeless and some were real stars. Our site supervisor was brilliant – a true professional. And there were other outstanding people we dealt with. However,THEY HAVE ALL LEFT THE COMPANY – draw your own conclusions about what that says about the culture there and the sort of people left behind…… What they don’t get is that being firm is not the same as bullying - being confident is not the same as being arrogant - listening to the client is not a sign of weakness - and the project should be a collaborative effort, not a matter of ‘take-it-or-leave-it’ (once you sign the industry-written contract, you probably have too much time and cost expended to do other than simply accept it). The ‘special conditions’ added to the standard industry contract leave the client with almost no meaningful commercial options. Springing last-minute emergency changes on us is not “just one those things that happen in construction” – it’s a matter of poor planning and/or lack of professionalism. And this happened from beginning to end. We told ourselves that it probably would not have been any different with another building company. Of course we don’t know – but we do know that we are glad to have nothing more to do with Kurmond Homes.
Dear [Reviewers Name Removed as this was not… Read more (+2 replies)
Great Customer Service – Kurmond Homes have been very helpful and supportive throughout the process of building my very first home. I had absolutely no idea what I was doing but the team at Kurmond happily supported me and guided me through the process. Nothing was too difficult and all queries were always welcomed and answered as quickly as possible. Would definitely recommend! Show details · 1
First Home! – My husband and I are currently building our first home in Box Hill and through every step so far we are extremely happy and feel we have chosen the best builder. From the beginning Alex in sales was fantastic. He went above and beyond to assist us and no question went unanswered. All staff we have had correspondence with has had excellent customer… Read more · 1
service. Molly, Jessica & Kelly. Our site manager is Steven and so far he has been fantastic at keeping us updated. We are so excited to see the finished product.
Can’t thank everyone enough – It has been our absolute pleasure and are more then thrilled that we have chosen Kurmond as our home builder. We have just completed our pre-construction stage and are starting our construction stage. It has been a very longtime journey to get to this stage, and kurmond has been with me through every step of the way. Wether it was council… Read more · 1
meetings, help in preparing all requirements for a development application, panicking phone calls, and simply just making our dream home come to life with design choices and advise. With patience, guidance and understanding everything has been achieved. They have went above and beyond in helping us with everything to make this journey as easy as possible. Yes we hit many many “roadblocks” but working together we overcome it and got a great result. I can’t thank katie enough for her work and dedication she has put into making our dream home come true. She has worked tirelessly along with other colleagues to get the job done. The colour appointments both exterior and interior were very exciting and the consultant was very helpful. With large selections to suit your taste and budget if you wanted to upgrade from the already amazing selections that you receive from the diamond elite package. We can’t wait to see our new home! I would definitely recommend kurmond.
kurmond 1 star Christine 10 stars – I'm giving Kurmond homes 1 star as a company, but the lovely hard working [Name Removed] 10 stars if I could, and a big 10 star shout out to [Name Removed] and [Name Removed], [Name Removed], [Name Removed] and [Name Removed] are what I deem shining lights in a very dark money hungry unethicality inept company the rest of my experience with… Read more
kurmond has be mentality, emotionally and financially stressful, the rest of the staff outside of the above mentioned are inept or borderline bullies with what seamed to be the sole goal of robing you blind, I've spent way too many days crying because of this company and build and cannot wait for it to be over and sell it and get something that's going to have happier memories of its conception. but having said that I cannot stress how good and helpful [Name Removed] has been to me as well as [Name Removed] and [Name Removed], the rest of this company in my option should be under investigation, dissolved and the rest of the staff fired with black marks against their name and un-hirable, so when I give 5 stars for customer service its only for [Name Removed], [Name Removed] and [Name Removed] no one else
Dear Peta, your Product Review feedback is… Read more (+1 reply)
Final plans and tender signed – First time builders with specific requirements and expectations, but absolutely no experience - enter Christine our Sales Executive (located at Emerald Hills) with Kurmond Homes. She has done an amazing job at helping us solidify the best floor plan option for our block, for us and our growing family (Evoque 43 with a granny flat for mum-in-law).… Read more · 1
She patiently advocated for us with the design team through multiple plan revisions, and made some great design suggestions which we've incorporated into our plans. We've really appreciated her assistance and guidance through this initial phase of the process. We originally began speaking with 6 builders, and we're very happy with where we've landed with Kurmond Homes.
Above & Beyond – We looked at 100's of floor plans from different builders and we thought we'd settled on the Aria 38 which suited us perfectly. We went to speak to Christine at Emerald Hills and she couldn't do enough for us. After asking her for photos of already built Aria 38's, we decided that it wasn't exactly what we wanted in the design. So we went back to… Read more · 1
see Christine, who helped us rearrange the floor plan for the Glenleigh 36 to be exactly what we wanted. We have been so grateful for her help and could not recommend her highly enough. A big shout out to Malcolm at Oran Park who offered great advice on several items we hadn't considered. It's only early days (we've only just signed our tender), but so far, our experience with Kurmond Homes has been above and beyond our expectations.
Pre Tender/Pre Construction Phase/Outstanding and Knowledgeable Customer Service – I Just want to shout out to Malcolm at Kurmond Homes. You have been so patient, understandable and knowledgeable. We have been to several builders, but you stand out. And yes you have got very good designs at Kurmond. Mal, you make the process so easy and less stressful. Always there to answer questions and work with our ever changing needs. … Read more · 2
Excited and looking forward to our plans.
Also appreciate that I met the top boss at Kurmond and hopeful for a beautiful home.
I recommend Kurmond Homes. Just check out and compare their inclusions!
Pre-construction phase 1 – We have been working with Mal from Kurmond homes for our pre construction phase and he has been very helpful and so patient with us while working on creating our dream home!! Patient with me actually, is an understatement!! We also had issues with our land purchase and our bank and Mal and helped us the best he could to bring it to the line.… Read more · 1
Thanks Mal and Kurmond homes, we can’t wait to get to the end of the line and walk into to our finished product!!
Outstanding customer service – We are currently in the pre build stage, and would not be here without Christine's help. Christine is very approachable and has continually assisted and kept us updated throughout the initial stages. We are looking forward to completing our build with Kurmond Homes and getting the keys to our new home. Show details · 1
Excellent service – A massive thanks to the team at Kurmond homes including Kelly construction & Phil our site supervisor. After getting our Keys to our new home before Christmas which has been fantastic great Christmas present. Very happy we went with Kurmond Homes to build our family home. House looks great thanks. Peter & Michelle Show details · 1
Very obliging – We are in the pre build phase. Kurmond Homes are more than happy to work with us in relation to plan changes and are making the process alot easier than we expected. Staff are very warm and nothing seems to be too much trouble. We feel very comfortable dealing with them and they are making this enormous project easy for us to handle. Show details · 1
Professional service – We looked around for a long time searching an open plan that would suit a growing family we kept coming back to kurmond, we fell in love with the mirage range and also the flexibility to modify a few things, Kurmond answered our questions on the spot and were helpful in finding that forever home After we decided to go with the Mirage 48 Kylie S… Read more · 1
"who we call our god send" has assisted us in making the process stress free getting back to us promptly and making sure we get it all right being transparent from the get go and professional will be forever grateful, happily refer family and friends to kurmond
Big thanks to Kylie S you're awesome :)
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Hi Sandra, thank you for your feedback. We’re… Read more