Latitude 37 Homes

Latitude 37 Homes

4.5

165 reviews · Statistics

PositiveNegative
90% · 14911 · 7%
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Build Stage
  • Pre-Construction (1)
  • Mid-Construction (3)
  • Post-Construction (67)
Customer Service
4.7 (60)
Site Admin
4.7 (57)
Timeliness
4.5 (57)
Structural Integrity
4.7 (54)
Plumbing & Waterproofing
4.4 (52)
Electrical & Lighting
4.5 (53)
Flooring
4.8 (52)
Transparency
4.5 (51)
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Reviews

Cam Q.
Cam Q. Greater Melbourne (Metropolitan), VIC
 · Verified

We are so happy with our new home!

  • Build Stage: Post-Construction
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Peter N.
Peter N.
 · Verified

It started with an amazing design and only got better!

Undertaking a new build in uncertain times should have been daunting. We were lucky to have Latitude 37 to work through the process with us.
From the first point of contact to the commencement of the build, we have been guided by a highly competent and professional team who went out of their way to create our dream house. Paul’s design exceeded our expectations; Teagan and the interior design team delivered a stunning concept and the project manager has kept us updated with every aspect from the costings to town planning. Latitude has been amazing.

  • Build Stage: Pre-Construction
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NADA JACKSON
NADA JACKSON Greater Melbourne (Inner), VIC
 · Verified

DREAMS COME TRUE WITH LATTITUDE !

  • Build Stage: Mid-Construction
  • Construction End Date: May 2024
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Hoda
Hoda
 · Verified

I am very happy with my new home built by L37, completed earlier than the agreed timeline in the contract.

I would also like to acknowledge the amazing support and work done by my site manager, Adrian Papamiltiades. His project management skills and building expertise throughout the building process was very professional and truly wonderful.

  • Build Stage: Post-Construction
  • Construction End Date: November 2022
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Sandy B.
Sandy B. Greater Melbourne (Metropolitan), VIC
 · Verified

A Beautiful Home... Wrapped With Love & Perfection !

  • Build Stage: Post-Construction
  • Construction End Date: August 2022
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Errol
Errol Greater Melbourne (Metropolitan), VIC
 · Verified

Great experience building with L37

  • Build Stage: Post-Construction
  • Construction End Date: December 2021
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
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Westmore
Westmore
 · Verified

Latitude 37 met and exceeded all of our expectations delivering an amazing home.

  • Build Stage: Post-Construction
  • Construction End Date: November 2022
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
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David Frydman
David Frydman Greater Melbourne (Outer), VIC
 · Verified

Amazing Building experience. Latitude 37 and in particular Lorne has been Awesome to work with.

The object was to build a great house as stress free as possible and we absolutely with the exceptional ongoing communication and partnership with Lorne achieved this and got a great outcome. Lorne on behalf of Latitude 37 work so hard and we are very grateful and proud to have a brand-new amazing house that we absolutely love.

  • Build Stage: Post-Construction
  • Construction End Date: November 2022
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Katherine and Dallas
Katherine and Dallas Greater Melbourne (Metropolitan), VIC
 · Verified

Dream home completed and its perfect

  • Build Stage: Post-Construction
  • Construction End Date: July 2021
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Nikole F.
Nikole F. Greater Melbourne (Outer), VIC
 · Verified

Feel very proud to say our home was built by Latitude 37!

  • Build Stage: Post-Construction
  • Construction End Date: December 2021
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Dr Atheel Badir
Dr Atheel Badir Greater Melbourne (Metropolitan), VIC
 · Verified

The best house we could ever have

Latitude 37 team are very professional, they are excellent at their work and delivered the house as we expected, we couldn’t ask for more
I highly recommend them when it come to a custom built houses
They are also very good in rectifying after build issues and they fulfil all their promises
Thank you Latitude 37

  • Build Stage: Post-Construction
  • Construction End Date: December 2021
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Vera-Garry
Vera-Garry Greater Melbourne (Inner), VIC
 · Verified

Over 3 years with L37, 3 weeks before handover - we've had a ball!

  • Build Stage: Mid-Construction
  • Construction End Date: May 2022
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Guy C.
Guy C. Greater Melbourne (Outer), VIC · 3 posts
 · Verified

Worst builder and bad after build customer service

Our balcony starts to leak into our living room due poor waterproofing. When we contacted L37, staff called me a goose and accuses me causing the defect. L37 also send us a bill of $955.00 for inspecting the leak. L37 refuse to fix the living room ceiling damage caused by the inspection staff member. I will be thinking twice before using this builder☹️☹️

  • Build Stage: Post-Construction
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
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Latitude 37 Homes
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Guy C.
Guy C. · 
Sanja
Sanja Greater Melbourne (Outer), VIC
 · Verified

Amazing experience. Would not build with anyone else!

  • Build Stage: Post-Construction
  • Construction End Date: December 2021
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June Khoo
June Khoo Greater Melbourne (Inner), VIC
 · Verified

A true 5 star builder

Our home was built by Latitude 37 almost 5 years ago. Our front facade tiles started showing problems 10 months ago and we informed them about the problem and were referred to 48 degrees - the maintenance support team. After having proven that the root cause of the problem was caused by the builder, they agreed to rectify the problem . The rectification was carried out efficiently and smoothly. Big thanks to Sarah Haldane of 48 degrees who was always so friendly and efficient and arranged everything.
This is a builder who stands by their brand. well done La 37! I would definitely recommend them as a builder.

  • Build Stage: Post-Construction
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Questions & Answers

Unni
Unni · 

Hi- we built a home using latitude 37. Handover was 12 SEP 2017. What structural warranties (including plumbing warranty) does Latitude 37 offer?
I cant find any of these details it in our contractual documents.
Cheers
Unni Menon

Latitude 37 Homes
Latitude 37 Homes · 

Latitude 37 - by law - provides the Statutory Warranty of 10 years from the date of Practical Completion on any items deemed to be Structural. Non Structural items are governed by the VBA Guide to Standards and Tolerances and could be up to 2 years (depending upon what the item is). If you have a Warranty issue that you would like addressed - simply reach out to us at maintenance.request@l37.com.au and someone will be able to guide you through the process.
Regards,
Paul Thomas
CEO

Guest
Samw
Samw · 

Has Latitude 37 got an answer for me. How could this happened. First day moving into my new house after the landscape was done I checked the water tank. I have seen dirty water in the toilet before. I found the leaves trap on top of the water tank broken at the rim and the mesh badly damaged, obviously done quite a long time ago. The plumber checked and there was no pump in the tank. The water pipe going into the tank was folded onto itself and taped together in quite a professional way. Obviously removed by a plumber needing a ladder to get up there to remove the pump.
Two days later on a hot 40 degrees day the new evap cooler failed to work.
The next day one of the new toilets blocked. Lat 37 blamed me for using too much toilet papers and blame the landscaper for putting dirt into the pipes!!
The week after, hoping to find something positive about my build I found the ceiling over the alfresco starting to sag and crack. I am trying hard to find something, anything built by latitude 37 that is done right first go.
Definitely not the gutters. Not the down pipes. Not the walls. Not the windows. Not the flyscreens. Not the doors. Not the slab.
Not the plaster ceiling. Not the floorboards. Not the sliding screens. Not the kitchen tap. Not the kitchen exhaust. Not the basin taps. Not the oven. Not the light switches. Not the evap cooling. Not the hot water system. Not the water tank.
Arrrh.....the carpets. They were put in fine. But only found out later that the carpet company refused to use the underlay that lat 37 charged me a lot to upgrade. Why. The quality of this expensive upgraded underlay was still too poor for the company to deal with.

Is this what Latitude meant by great homes happy clients.

Guest
Samw
Samw · 

It was my last site manager who ignited this whole mess by refusing to build a retaining wall that Latitude 37 had already taken money for. The same person buried my front porch under concrete. The same person covered my featured laminated timber beam with concrete on his own initiative. The same person who begged me to back signed stage inspections yet refused me entry into my own home. The same person repeatedly reported to his senior that the house was completed when it was not. The same person who offered to do private discounted work on my house but please keep this quiet he said. He offered to tile my shower with mosaic tiles from his home for a reduced cost. He offered to paved my alfresco for a reduced cost yet Lat37 refused to do the same because their previous work in this area failed badly. The same person who put on my site buildings materials that were not to be used on my project.
Yes. This same incompetent, untrustworthy site manager was now assigned to look after the maintenance services of my house. Is this for real?
It this how Lat 37 gets back at clients who complain about their bad builds?

Peter
Peter · 

Sorry to hear that. Which means how important a good site manager is! I was so lucky I had him for my last site manager. Even just had for 2 month. He just bright my life. We still keep in touch at the moment. Even now, every time I send him a photo with faulty. He just call his trades come and fix straight away. Very reliable person.

Samw
Samw · 

Believe me I am so happy for you. Yours must be the other Lat37.

Guest

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