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Leaptel Broadband NBN 50 (Accelerated)

Leaptel Broadband NBN 50 (Accelerated)

5.0 from 5 reviews · View Statistics

Reviews

5.0

5 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (5)
  • Transparency
    5.0 (4)
  • Customer Service
    5.0 (5)
  • Adequate Speeds Yes (5) · No (0)
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Cisco

CiscoSydney, NSW

  • 60 reviews
  • 26 likes

Excellent Customer Service. Reliable and fast internet speeds

published

This is my second review of Leaptel (first one being Opticomm connection). After experiencing connection problems with our previous Internet provider (Exetel) and NEVER being able to get to an operating or receiving a call-back, I decided it was time to switch to Leaptel, based on my previous experience with them. They did not disappoint. Modem was received within 2 days and they even helped out with our NBN-related connection problem that Exetel failed to address. It was resolved in less than a business day. Customer service is helpful and communicated every step of the way. Internet speeds are reliable and fast. Kudos to Leaptel. Highly recommended for Internet needs!

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Connection TypeFTTN (Fibre to the Node)
Start DateMarch 2020
Adequate SpeedsYes
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeCapped Data
See all answers
1 comment
Leaptel
Christopher E.Leaptel
Jordy A.

Jordy A.Sydney Surrounds, NSW

  • 9 reviews

So far so good

published

Nice and fast.
Getting a solid 46mbps
Yet to test the internet in peak time but I shall do tonight.
Really friendly and helpful staff members.
Easy instructions for setup.
Using a BYO modem Netgear D6300
(Update) speeds a solid at night in peak times as wel hitting 46mbps

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Connection TypeFTTP (Fibre to the Premises)
Start DateNovember 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
See all answers
2 comments
Leaptel
Christopher E.Leaptel
Jordy A.
Jordy A.

Thank you

Janet

JanetSydney, NSW

Always great

published

Leaptel wifi service has been terrific for the 4 months I have had it. Netflix never buffers and I get great coverage everywhere in the house. I have only had to call up once to talk about a billing inquiry because I thought I had setup direct debit. The person I spoke to was very helpful in getting direct debit setup.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Connection TypeI don't know
Start DateMarch 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Leaptel
Christopher E.Leaptel

Hi Janet,
Thank you for taking the time to leave a review. We're glad to hear you're so happy with the service and our Australian based support team. Please let us know if we can assist you further.
Kind Regards,
Chris

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Okke

OkkeHunter Region, NSW

  • 3 reviews
  • 2 likes

Excellent speeds and service

published
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Connection TypeFTTN (Fibre to the Node)
Start DateApril 2017
Adequate SpeedsYes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Leaptel
Christopher E.Leaptel

Hi Okke - Thanks for leaving your review and we appreciate your continued support. If we can assist you further please don't hesitate to let us know.

Warm Regards,
Chris

Gavin

GavinPerth, WA

Excellent company

published

Leaptel were very helpful in providing NBN, the connection was constant and speeds were between 36 and 46 Mbps.
Issues we encountered with the they were very helpful in resolving, i would have no problems is recommending Leaptel to anyone who are looking for strong reliable internet.

Value for Money
Customer Service
Incentivised ReviewNo
Connection TypeFTTN (Fibre to the Node)
Start DateOctober 2018
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
See all Leaptel reviews

Questions & Answers

Sorry, there are no questions about Leaptel Broadband NBN 50 (Accelerated) but you can read 3 questions about Leaptel.

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Details

Compare all 9 Leaptel
CategoryServices and Internet Service Providers
Standard Monthly Price A$79.95
Service TypeFibre and NBN
Packages AvailableBundle and Standalone
ContractMonthly and Set Period
Data AllowanceCapped/Fixed and Unlimited
NBN Speed Tier 50/20
Max Download Speed 50 Mbps
Max Upload Speed 20 Mbps
Compare all 9 Leaptel

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