- Sign in
- Write a review
Leaptel Broadband NBN 50 (Accelerated)
CiscoSydney, NSW
- 60 reviews
- 26 likes
Excellent Customer Service. Reliable and fast internet speeds
This is my second review of Leaptel (first one being Opticomm connection). After experiencing connection problems with our previous Internet provider (Exetel) and NEVER being able to get to an operating or receiving a call-back, I decided it was time to switch to Leaptel, based on my previous experience with them. They did not disappoint. Modem was received within 2 days and they even helped out with our NBN-related connection problem that Exetel failed to address. It was resolved in less than a business day. Customer service is helpful and communicated every step of the way. Internet speeds are reliable and fast. Kudos to Leaptel. Highly recommended for Internet needs!
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Jordy A.Sydney Surrounds, NSW
- 9 reviews
- NBN 50 (Accelerated)
- Verified customer
So far so good
Nice and fast.
Getting a solid 46mbps
Yet to test the internet in peak time but I shall do tonight.
Really friendly and helpful staff members.
Easy instructions for setup.
Using a BYO modem Netgear D6300
(Update) speeds a solid at night in peak times as wel hitting 46mbps
2 comments
Christopher E.Leaptel
Dear Jordy - Great to hear you're internet is performing so well. You should find minimal drop-offs in peak-periods, as per our speed guarantee (https://leaptel.com.au/speed-guarantee/).
If for any re... Read more
Thank you
Similar opinion? Write a review on ProductReview.com.au!
JanetSydney, NSW
Always great
Leaptel wifi service has been terrific for the 4 months I have had it. Netflix never buffers and I get great coverage everywhere in the house. I have only had to call up once to talk about a billing inquiry because I thought I had setup direct debit. The person I spoke to was very helpful in getting direct debit setup.
1 comment
Christopher E.Leaptel
Hi Janet,
Thank you for taking the time to leave a review. We're glad to hear you're so happy with the service and our Australian based support team. Please let us know if we can assist you further.
Kind Regards,
Chris
Similar opinion? Write a review on ProductReview.com.au!
Find out how Leaptel Broadband NBN 50 (Accelerated) compares to other Internet Service Providers
Know better, choose better.
OkkeHunter Region, NSW
- 3 reviews
- 2 likes
- NBN 50 (Accelerated)
- Verified customer
Excellent speeds and service
I am super happy to have Leaptel as my internet provider for the last two years. We have NBN fibre to the node at our premises and were expecting the worst but with Leaptel we've always received good speeds and when the underlying NBN technology has had issues Leaptel has been great to deal with. The one time it went offline for a prolonged period, we contacted Leaptel (no wait time on the phone), they advised an NBN technician would need to come out. Received an SMS advising a technician from NBN would attend the next day in the afternoon. Tec...Read more
hnician came out from NBN, arrived on time, and had us back online after redoing some wiring in the street. Leaptel then followed up to ensure everything was going well. That sort of dedication and attention to detail is hard to find these days, particularly in telecommunications and more than justify's their claims of being a different sort of provider.1 comment
Christopher E.Leaptel
Hi Okke - Thanks for leaving your review and we appreciate your continued support. If we can assist you further please don't hesitate to let us know.
Warm Regards,
Chris
Similar opinion? Write a review on ProductReview.com.au!
GavinPerth, WA
Excellent company
Leaptel were very helpful in providing NBN, the connection was constant and speeds were between 36 and 46 Mbps.
Issues we encountered with the they were very helpful in resolving, i would have no problems is recommending Leaptel to anyone who are looking for strong reliable internet.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Sorry, there are no questions about Leaptel Broadband NBN 50 (Accelerated) but you can read 3 questions about Leaptel.
Details
| Category | Services and Internet Service Providers |
|---|---|
| Standard Monthly Price | A$79.95 |
| Service Type | Fibre and NBN |
| Packages Available | Bundle and Standalone |
| Contract | Monthly and Set Period |
| Data Allowance | Capped/Fixed and Unlimited |
| NBN Speed Tier | 50/20 |
| Max Download Speed | 50 Mbps |
| Max Upload Speed | 20 Mbps |
Visit official website
Other Internet Service Providers
Launtel
4.9(547)Mint Telecom
4.9(430)Aussie Broadband
4.6(5,555)Australia On Line
4.7(217)MATE
4.4(2,517)Barefoot Telecom
4.4(491)Harbour ISP
4.2(1,261)Tangerine Telecom
4.1(2,083)Bordernet
4.7(66)OntheNet
4.7(59)OptiComm
4.0(387)Swoop Broadband
4.5(65)Other Internet Service Providers
Launtel
4.9(547)Mint Telecom
4.9(430)Aussie Broadband
4.6(5,555)Australia On Line
4.7(217)MATE
4.4(2,517)
Related Articles
Best Internet & Mobile Phone Service Providers in 2020!
Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.
Wendy Z.Nov 22, 2019
Listing monitored by Leaptel representatives.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Christopher E.Leaptel
Hi Cisco,
Thank you for taking the time to leave us a review . I can't think of a stronger endorsement for our internet services than someone choosing us for a second connection. We really do appreci... Read more
ate our loyal customers and are committed to maintaining the high standards that we pride ourselves on.