Doing online course when it comes to questions with missing words will not accept correct answers taken verbatim from course Rang call centre like talking to an ignorant child no follow up no idea wish I read reviews beforehand
LF with Kevin Hobbs as my trainer everything he taught us was clear and made me understand quickly and when he saw I made a mistake he directed me to make it correct he did his 101 percent to bring his wisdom to feed our knowledge and I recommend him to anyone who wants to pass
Booked and paid in full for EWP course. Received confirmation and reminder emails about the course. Turned up at scheduled time to be told course was cancelled and that I could take the book home and maybe come back tomorrow weather permitting. I paid upfront for a course - not an online course. Now I’ve been advised it could take up to 2 weeks to… Read more
get a refund but I can’t contact head office regarding that as they don’t have a phone number. Heads up - go elsewhere for training
Positive reviews
Today was my big day (forklift license)thank you license for works coopers plains. All the instructors, Mr Clint Jason your wisdom and guidance will boost my future career ….
Awesome instructor – I Had Roger Moore as my instructor, he was really chilled and was great at explaining the information for me to get a better understanding in my EWP course.
Great experience – Had two excellent days doing my forklift licence course. Roger the instructor was brilliant. Very good teacher. Learnt heaps. Highly recommend. Frank
Negative reviews
Booked an employee in for forklift licence. He returned to work saying it was poorly organised with his trainer apologising to him saying they had made an error with booking. 30 people in class with them running the class backwards focussing on day 2 students in a day 1 class. When I rang the person I spoke to could not have any more… Read more
disinterested and denied that the trainer made any such comments. As an employer, I expect better. I wouldn't use or recommend Licences 4 work to anyone.
The worst service. Communication by email or phone is impossible. The administration is annoying if they have to work; there's only one girl at Coopers Plain who works for the entire team. The teacher I met was rude, very rude. Overall, it's the worst service you can use. If you can avoid it, do so. It's the perfect place if you want to waste your money.
Terrible con artists – They ripped me off for my money and plenty of others as well, misleading information for the forklift license, they promote that it’s 3 days on the website you do the first 2 days then they book you in for the 3rd day when they have time, they told me 4 weeks later I could do my 3rd day. I said no that’s that fair give me my money back and I’ll go… Read more
somewhere else. And they wouldn’t refund the money to me and I was only there for the first day half a day. Once I found out I walked out. Con artists! I’m going to the media, I’ll ruin this company!
Recent reviews
My worst nightmare – My experience was the worst l had they ripped me off and in addition the trainer lied to me that l was successful with the practical assessment which I wasn't so as to take more money and put me on the spot for the first time l had to deal with such money monster company and staff apart from ripping me from a lot of money they were very rude to me… Read more
all the staff.For the first time in my life I had to deal with such people. My suggestion is nobody will be trained with such a company again. I had to travel from a long distance for the practical assessment and l was obliged to be 15 minutes earlier otherwise l would pay more money.
The worst company no one to join that company again.
Inept Teachers – Inept Teachers When I was attending the theoretical class, the "teacher" treated the students terribly, asking questions not with the intention of checking if they were learning, but with the aim of humiliating them. In my class, there were two boys who spoke Spanish and had basic English skills. The teacher continuously tried to humiliate them… Read more
by asking personal questions out of context. When I was taking notes in my notebook and asked him what I was writing down, he responded, "Talk about it in management," in a very rude tone.
During the practical class, the other "teacher" had an even worse attitude and treated the students even more poorly. When he was explaining how to straighten the forklift, he grabbed my hand without my consent in a manner that I absolutely did not appreciate. I am new to this country and just starting out; otherwise, my reaction to that huge lack of respect would have been different.
It is not at all recommended to study here.
Hi Etiel, Thank you for sharing your feedback.… Read more
Rude and unprofessional staff – Booked in for forklift driving reassesment . Got all the required documents and confirmed booking email from them . But refuse to take my practical because they have entered my details wrong into the system and i am not on the list. Travelled all the way from north and took a day off from work . Waste my time and money. On top of that really bad… Read more
and rude behaviour from the staff . Book in for next week . Still waiting for the confirmation. Those who are thinking of doing any training from this place just want to say ‘God Bless You’.
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Unprofessional – Booked in for basic scaffolding course, Friday before they change the times and dates, 1hr before course starts they cancel course. Really poor effort. Considering I had flown to Brisbane with accommodation had cost a lot of money, and left with no ticket. Won’t be coming back. They also asked if I would like a refund, I thought that would be the least of what they could do, considering the $2000 it cost to still not have a ticket.
Not a good experience for Forklift, Order picker, White card and high reach – Material for white card not available before attending even that it has a “ HIGHLY RECOMMENDED PRE - ATTENDANCE REQUIREMENT” White card got cancelled two hours before attending (6:30 AM) You will need to pay to re-assessment (if you do not pass the first time, just around 30% succeeds first time. Forklift licence it is 3 days not 2. Some… Read more
trainers needs to get out of their phones while doing the practical part (I do not care, but a lot of people without experience were complaining about that).
Oh! And DO NOT do the high reach training there, you will not learn anything. Just ask somebody at… Read more (+1 reply)
AWESOME – Tommy Lee is the best. I definitely recommend these guys
Great trainer very knowledgeable – My trainer, Brad Smith, was very knowledgeable in his field and super helpful answering questions. He also managed to keep it engaging when going over somewhat boring subjects. 5 stars.
Teacher review – Brad was extremely helpful throughout the process and delight to have as teacher. Eyob Zeleke
Amazing – Samantha stenberg is an amazing teacher, it was explained clearly and entertaining, I have never passed anything in my life but I did my white card because of her
Extremely disappointed – I'm sorry to say but I have been booked in three times! And your system has failed for the third time! One month and three bookings and you still can't explain why I'm not on course list! Take my time money and my job! And still not even the curtisy to call me thanks to Yasmin and the team for the last month and all my time you have wasted thanks for the stress and trouble
Hi Benjamin, We apologise about the negative… Read more
Great learning Experience Cooper Plains Team – I completed my Forklift licence. Day one we had Tommy he has a great delivery of the lesson. Tommy was very informative about all of the little differences L4W have like it's a 2 day training with 1 day assessment booked after the practical day which is day 2 of course, he also gave us an opportunity to drive a forklift because they were not… Read more
being used and gave us some great tips. Day 2 was also a fantastic learning environment we had Jerome and the cuzzy. Both were great at what they do made the whole experience pleasurable and covered the operational part of the course. Had to book assessment for a later date with lovely reception team mine was 7 days later which allowed me enough time to use the learning materials we were given to become comfortable with the assessment. Assessment day was much of the same Kyle was our assor he was easy going and informative about the assessment we all got through the calculation and 61 questions quickly and he didn't hesitate to start the driving assessment which ment an early knock all round great team at Cooper plains.
Get treated like a dog – I was booked in for a 7am test after working night shift, only to be told someone stuffed up and i had to wait till midday for an 8 hour assessment! Had a very rude assessor who treated me like a dog when i turned up! He pointed at me, then pointed at the ground in front of him and yelled "oi, here"! Not the customer experience i expect when I'm forking out good money to get a licence
Hi Ben, We are sorry regarding the negative… Read more
Find out how Licences 4 Work QLD, Brisbane compares to other Education & Training Services
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the worst licensing provider in Brisbane – the worst licensing provider in Brisbane. my experience with this company is very bad, i had already done some courses with them like white card and work at heights. but when i decided to rely on them to get my forklift licence i never thought i would get to the point of writing reminder emails, daily calls and negative review. I've been waiting… Read more
almost a month to get my licence to operate the forklift (practical and theoretical tests passed with success) because every time they make up excuses to stall me and not give me concrete answers. I'm at great risk of losing my job because of them, but they don't seem to care that much, and their customer service is terrible. I'm about to take legal action against them because the situation is becoming unbearable. I've already discouraged many people from using them to obtain licences and prefer other providers. they'll probably now put up other false positive reviews to hide mine.
Good Afternoon Andrea, I am really sorry to hear… Read more
order picker – thanks to Ravinesh Naidu for a great course no one needed to ask questions Ravinesh was clear and informative during his class i'd recommend licences 4 work to anyone looking to obtain work licences it was a stress free course thanks to everyone at licences 4 work
Ewp course over 11 meters – Very well put together course the assessor Rodger Moore does a great job very good with giving information putting on the right track for learning and studying and has a good repertoire with his class I'll give him 5 stars
Forklift training 5 Stars to our trainer Thomas Lee. Explained very well. Easy to take it all in – Very good trainer. Good communication. Well set up and easy to follow assessments in class. Show reply
DONT WAS YOUR TIME AND MONEY – Very disorganised institution. Staff don't know what's going on. They pass wrong information ahead, the lack of commitment and information is huge!!! I think I never had such a bad experience like that. Nor worth it at all!
Good Morning Mayra, it's really disappointing to… Read more
Great Training Experience Ever with the Order Picker – I would like to Thank the Institution for the commendable work they did on my training especially my trainers R. Naidu and Grant Smith who really helped me with the training, they offered great support and motivated me to push on until I got grasp of the Forklift and the order picker, the teaching methods used were outstanding I really had a good time in the training.
Craig and Reuben are legends! – Both teachers are the most helpful and understanding to better you
Traffic Control Renewal course Caboolture – Our instructor Brandon Alsopp Traffic Control Caboolture Hub... Super day learning and getting up to date. He created a perfect learning session helping everyone with an environment of us all working together we all learnt to understand the importance of Traffic Control. It was very Knowledgeable and easy to understand he was very clear while we had some fun, we all had a super day thank you for the great class thank you Brandon. Very Satisfied.
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Hi, Thank you for your feedback. Our courses are… Read more