Damien the pickup consultant on site did all that he could & way more even after official hours to help me get the product into the uber that came late, all with a smile throughout the wait a day before Easter long weekend. Sincerely thank you Damien. Show reply
A great experience at Lounge Lovers. Picked up our lounge and dining chairs for a great price and staff were very helpful with loading the items into our vehicle. We will definitely order from here again! Show reply
The couch is gorgeous! So comfortable and a stunning white linen fabric - really happy with how it suits the place and has removable covers making cleaning a breeze Show reply
Reviews with attachments
Windsor black dinning chairs – The staff are very helpful Lounge lovers range and products are beautiful Show reply
Fabulous experience – Very easy to order and deal with! Great prices and customer service!! A+++ Show reply
Lounge lovers living room – Our previous dining table (also purchased from lounge lovers) would not fit in our new apartment so we found this new table to be a perfect fit for the smaller space. Our whole living room is from lounge lovers and everyone we go in store Nathan is great! Show details · 1
Great quality buffet – Had seen this advertised on the Facebook page and knew I wanted it straight away. I went in that afternoon and purchased it. Item was exactly as it was described to me online. Quality was perfect Show details · 1
Recent reviews
Awesome service – This is my second clearance purchase and love the service from the whole team and the warehouse team are so lovely, courteous, quick and helpful. If I could give 10 stars out of 5, I would. Awesome pricing and service!! Show reply
Warehouse pickup – The person who works at the warehouse whose name is Jay is very accommodating and friendly. He looks really happy with his job and i told him i wish all employees are like him :) Show details · 1
Highly recommend – The guys at the wearhouse were very friendly and brightened up my day! They helped us with loading the boxes into the car and made it work even though it was a tight fit! The process for pick up was super easy and Jenny was helpful with her instructions. Furniture was very easy to assemble and the perfect addition to our home!! One of the side… Read more · 1
tables did have a minor paint spot on the wood but it’s not too noticeable so I’m not fussed. The customer service at the Waterloo store wasn’t the best so we purchased the items online. It was quite a busy day so I understand why it wasn’t 100% but the staff there were also very helpful. Bought from Lounge Lovers from a colleagues recommendation and I can’t wait to recommend them my friend and family too!
Exceptional customer service – Picked up our Marlow extension dining table from the warehouse today. Pick up was easy and staff even loaded the items into our trailer. Very happy with our purchase. Show reply
Fantastic customer service – Fantastic service today picking up our new kitchen stools. Couldn’t be happier with the product or the service. Highly recommend! Show details · 1
Find out how Lounge Lovers NSW, Prestons (Warehouse) compares to other Furniture Shops
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Pickup and return – Order and pick up very easily done. Unfortunately item didn’t fit in our living space and return process with Lounge Lovers (for credit) was very smooth too. Show reply
Really good value from LL – Had to change collection date and time and that was no problem. Really easy to collect and load furniture, with assistance from staff that could not have been more courteous or helpful. Very happy with the quality and style of the furniture - Nadia leather lounges and Olsen extendable dining table. Show details · 1
Great Service – I had a fantastic experience at Lounge Lovers Prestons. The warehouse staff were incredibly helpful and attentive, ensuring that I had my product delivered with care. Their friendly service and dedication made the whole process smooth and enjoyable. Highly recommend! Show details · 1
Clearance and Castle Hill service A+++ – Bought 6 clearance dining chairs, Jay was very welcoming and helpful, Nathan too! Also Kelleigh in the Castle Hill store has been fantastic assisting me with so many things, will certainly be back to buy a lounge and more asap! Show details · 1
Warehouse Experience *Service with a Friendly Smile* – Jay at the Preston’s warehouse was very helpful and friendly, I’ve been to many warehouses before but this is the very first time that a staff member took the time to help out customers and assist with a genuine friendly smile. 2 huge thumbs up to the team. Also a quick shout out to Natalie at Waterloo showroom. “Rockstars” Show details · 1
Top experience – Went in to have a look at a few items for my new home and found that the staff were super kind and helpful. Took home some beautiful bar stools and a TV unit Show reply
Excellent prices and customer service – I am in love with the clearance centre at Prestons and check in every couple of weeks for amazing bargains still at great quality. I cant believe some of the prices on my recent purchase of a dining table and solid timber bench. I also bought a large ottoman for $50 only. The pick up process was easy with great communication and helpful warehouse staff. I will certainly keep going back in search of more bargains! Show details · 1
Great Customer service – Exceptional customer service! Truly attentive and caring. Friendly and professional staff. Show reply
Great customer service! – Great customer service, John and Damo were super friendly and helpful with the collection of my couch. Thanks so much! Show reply
Find out how Lounge Lovers NSW, Prestons (Warehouse) compares to other Furniture Shops
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Excellent customer service – Best customer service ever, very helpful staff, great product. Very reasonable prices Show details · 1
Love it! – Fantastic service and great price. I’ve only had good experience Show details · 1
Great Experience! – Great and easy process! Very friendly staff at the warehouse and love my new 2 seater happy sofa! Thanks team! Show reply
Great! – Got a great deal and received fantastic customer service from the whole team! Show reply
Easy and smooth – Great service and good products all was easy and smooth Show details · 1
Fantastic customer service – Fantastic customer service at the clearance centre pick up, very friendly and helpful Show details · 1
One happy customer – Love the coffee table and the service at pick up was amazing Show reply
Buying experience – great store with plenty of items at great prices all round Show reply
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