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Lounge Lovers Online store
Good product and service but some staining.
As per photo online and feels sturdy. Very happy with the colour too. Delivery staff were lovely and efficient however they have left some stains on the fabric from their hands.
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Great products!
Products were exactly as described and a great quality especially for the cost. Delivery was fast and also had tracking. The additional assembly of products and rubbish removal was amazing!
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Lounge L.Lounge Lovers
Hi Danii,
Sounds a very amazing experienced indeed :)... Read more
Thank you for sharing your experience and recommendations too. Enjoy your weekend :)Similar opinion? Write a review on ProductReview.com.au!
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Great service
Couch was delivered a few days after I ordered it. Picked the premium delivery and it was great - didn't have to lift a finger. Looking forward to seeing how the couch wears!
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Lounge L.Lounge Lovers
Hey Charlotte,
We are so pleased you love our furniture.... Read more
Thank you for giving us 5 stars and looking forward to have business with you again. Hope to see you again! :)Similar opinion? Write a review on ProductReview.com.au!
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Brilliant all round!
First class service from sending out sample fabrics, advising on options, to putting together sofa at my place. I Couldn't be happier - excellent sofa bed, excellent service every step of the way.
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Lounge L.Lounge Lovers
Hi Susan! Sounds a very amazing experienced indeed :)
Thank you for sharing your experience and recommendations too. Have a great day. :)
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Beautiful, just what Ive been looking for!
Easy to order and choose what I wanted and the whole process from checkout to delivery was super quick (only took 3 business days). Bed head was exactly what I wanted and looks great!
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Lounge L.Lounge Lovers
Hey Clare,
We are so pleased you love our furniture.... Read more
Thank you for giving us 5 stars and looking forward to have business with you again. Hope to see you again! :)Similar opinion? Write a review on ProductReview.com.au!
Unhappy customersSydney, NSW
Terrible online experience / great in-store waterloo customer service
I had a terrible experience with online purchase, website was not working which resulted to not getting the free shipping deal because it was 2 minutes passed the deadline. I called customer service, they were useles and were rude. I went into the store at waterloo syd, and Steve was able to sort out my issue! Thank you so much Steve!!
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MaryLou Templeton
- 2 reviews
No surprises
Have purchased on 3 separate occasions now and each time I have been totally satisfied with service. Love that Im kept informed of delivery. Guys that deliver are friendly and professional
1 comment
Lounge L.Lounge Lovers
Hi Marylou,
Thanks for sharing your awesome experience ordering from us. We are glad that you are satisfied with our service.... Read more
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KirstenGreater Melbourne (Metropolitan), VIC
Easy to assemble
Great delivery service and the couch was really easy to assemble by myself. Its a great size for my one-bedroom apartment and super comfy. My cat also likes it and its easy to vacuum his fur off the couch.
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Lounge L.Lounge Lovers
Hi Kirsten,
Thanks for sharing your awesome experience ordering from us. We are glad that you are satisfied with our service. We hope to see you again soon.... Read more
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CharlieSouth East Queensland, QLD
Terrible. Would never buy from them again.
Just received a table that had a broken corner and a large scratch through the centre of the table. Tried to call lounge lovers and they did not want to know about it and just kept transferring me between people.
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M. HaSydney, NSW
- 3 reviews
Table was late, but we do love it!
Received our Bronte marble table one mth later than expected but LOVE it now that we have it. Got premium delivery, AMAZING!! We were able to track it all the way here!! Delivery guys were on time, lovely and cleaned up after themselves.
1 comment
Lounge L.Lounge Lovers
Hi!
Thank you for taking the time to share such a positive review of your Lounge lover experience. It is such a pleasure to hear feedback. We will be sure to pass this on to them. We look forward to seeing you again!... Read more
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JackieSydney, NSW
Helpful service
They made delivery very easy, checking we would be available and able to accept the chairs. The Anya chairs are beautiful and very comfortable! We couldn't be happier about our choice and their service.
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Lounge L.Lounge Lovers
Hello Jackie!
Thank you for sharing on your experience with Lounge Lovers. We are so pleased to hear that we was able to assist you throughout the process and look forward to passing on your kind words.... Read more
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CourtneyGreater Melbourne (Outer), VIC
Perfect!
5/5- we purchased the alexis with chaise lounge and the couch was exactly as pictured, comfortable and the transaction from purchase to delivery was informative, quick and effortless.
Would absolutely recommend thank you jenny for making the whole experience as easy as possible
1 comment
Lounge L.Lounge Lovers
Hi Courtney,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and the furnitures that we offer. We will be sure to pass on your kind words and hope you enjoy.... Read more
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Alexis 3 Seater with Chaise from LongeLovers
I purchased the Alexis 3 seater chaise from LongeLovers for my new home, and it was the best thing I did. The customer service was fantastic...the delivery was so quick. I have had my eye on this couch for a while and now I have it as a beautiful piece in my home. Thank you to John and Jenny for making this experience a amazing one. I highly recommend LongeLovers for any home furniture.
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Lounge L.Lounge Lovers
Hi Joanne,
Your warm recommendation means a whole lot! It's amazing to hear how the service, the plan, and customer support really works well.... Read more
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YannSydney, NSW
Ridiculous delay and cutomer service
We were meant to receive our delivery today, called lounge lover to know what time we will get the delivery and been told that our order will be delay for 1 month!! Customer service told us they sent an email a week ago to let us know but we never received it. When we ask for a proof that they sent an email, they do not show it.
Bad customer service and ridiculous delay
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ClaudiaSydney, NSW
Fantastic service. Great quality product
We purchased online. Website was easy to navigate. Communication from the team was great - we knew exactly where in the process our delivery was. Delivery was very quick. Product was great quality.
1 comment
Lounge L.Lounge Lovers
Hi Claudia,
Thank you for sharing your recommendation with us! We will be sure to pass on your kind words and hope you enjoy. ... Read more
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Day Bed
Very helpful with arranging delivery, great communication and delivery updates- tracking a bonus. Delivered when said. Fast, easy and product was exactly as described online - easy to assemble. Overall a really stress free and easy experience.
1 comment
Lounge L.Lounge Lovers
Hi Beks!
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
Have a lovely day :)Similar opinion? Write a review on ProductReview.com.au!
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Satisfied customerSydney Surrounds, NSW
Kitchen stools
After much searching we eventually found the stools we love at loungelovers. The sales team were most efficient at answering our queries and helpful with our order. On receipt of the stools the quality and standard was much to be desired. On contacting customer service and expressing our concerns they were very understanding and obliging and no hesitation in exchanging the faulty stools
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Lounge L.Lounge Lovers
Hello there! We appreciate you taking the time to share on your overall Lounge Lovers experience. Thank you for leaving your lovely feedback and we look forward to passing on your kind words.
Cheers!
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Great service from showroom to delivery!
Very happy with choice of sofa. Stylish, comfortable and a perfect fit. Great communication regarding delivery and boys were on time, polite and efficient. I would happily recommend lounge lovers.
1 comment
Lounge L.Lounge Lovers
Hi Teresa,
Thank you for sharing your experience here with us and we really appreciate it. We are glad to know you are happy and satisfied with the product and service.... Read more
Have a good one. :) Cheers!Similar opinion? Write a review on ProductReview.com.au!
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ChristineSydney, NSW
Faulty and delayed
2 out of the 6 chairs they delivered were faulty. The rest of the delivery is 6 weeks delayed. No communication from them. When I call no one understands what is going on. Shocking customer service.
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- Verified customer
Twice I've purchased a couch and twice have asked for a refund
Apart from the fact that the website doesn't load correctly on chrome these guys tout availabilities like 1-2 days dispatch time prior to purchase and when they have your money it becomes 1-2 weeks before it can be delivered for an in stock item. If it's not in stock expect a couple of months.
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Lounge L.Lounge Lovers
Hi there!
Thank you for sharing your experience here with us and we really appreciate it.... Read more
Hope to see you again soon! :)