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Lounge Lovers Online store

Lounge Lovers Online store

4.8 from 5,216 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Lounge Lovers

Reviews

  • Product Quality
    4.8 (4,287)
  • Return Claim MadeYes (192) · No (4,177)
  • Warranty Claim MadeYes (73) · No (4,253)
  • Product Appearance As advertised (3,982) · Not as advertised (127)
  • Shipping
    4.8 (3,953)
  • Customer Service
    5.0 (1)
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Trish
TrishGreater Melbourne (Inner), VIC

Love it! So soft

published

Absolutely love the color! So true to what’s offered in the website. Lounge lovers were super quick, responsive. They delivered to my floor & assembled all under 15 minutes.

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Laura F
Laura FNortheast, VIC

Absolutely perfect and so easy to with!

published

So happy with my purchase.
Website was easy to navigate.
Great communication from staff.
Chairs are absolutely perfect and as described. Very comfortable to sit in.

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Great customer service

published

A stock error was made on Lounge Lovers end and they were kind and helpful enough to offer options and resolve the issue. Their response rate is very fast and they’ll do everything they can to help.

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Jess Maybury
Jess MayburySydney, NSW

I’m an interior designer- BEST delivery/customer care service and I LOVE my coffee table ottoman!

published

My coffee table ottoman has such a divine fabric and wood finish, I love it!! Was notified/updated multiple times with when my delivery was arriving and delivery guy was so sweet and polite! Amazing experience guys, well done :)

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Rima
RimaGreater Melbourne (Inner), VIC
  • 3 reviews

Absolutely love my new table

published

Love the table Anton Dining table delivered and assembled for me today. It's stunning, sturdy and perfect for my space. The delivery guys were fantastic - friendly, polite and assembled the table and cleaned up afterwards. I highly recommend Lounge Lovers!

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Always 10/10

published

Very straight forward purchase
Great communication
Timely delivery
All through website
Haven’t used product yet

Lounge Lovers
Lounge L.Lounge LoversSend a private message

Thank you so much for taking the time to leave an excellent rating! Please let us know what we can do for you in the future.

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Bar Stools

published

The customer service was amazing with regular notifications of delivery
Jenny was so great to deal with. Love the stools

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  • Shipping
Lounge Lovers
Lounge L.Lounge LoversSend a private message

Thanks for the awesome review, Julie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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The reviewer stated that an incentive was offered for this review

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.
should-i-buy-expensive-or-cheap-outdoor-furniture
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Fantastic product and service

published

Product was better than expected and the service from point of purchase until delivery was exceptional. This is customer service done right!

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Lounge Lovers
Lounge L.Lounge LoversSend a private message

Thanks for sharing your awesome experience ordering from us. We are glad that you are satisfied with our service. We hope to see you again soon.

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The reviewer stated that an incentive was offered for this review

Flakizinha
FlakizinhaSydney, NSW
  • 5 reviews
  • 3 likes

Accent armchair

published

Since the purchase until the pick up the customer service and communication were great!
Perfect procuct, exactly what we wanted it for a reading space in our bedroom.

  • Product Quality
  • Incentivised Review No
Lounge Lovers
Lounge L.Lounge LoversSend a private message

Wow, thank you for your sweet words about your entire experience with us. We can’t wait to have you back.

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Excellent stools! Super comfy.

published

Delivery service was great. Stools easy to put together, super comfy.

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Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi Narelle, we are grateful for your awesome review! We are glad that you loved our service and how easy it is to be assembled. Hoping to see you again soon!

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Lee
LeeGreater Melbourne (Inner), VIC

Quick and easy delivery. Product is amazing quality!

published

We bought the concrete side tables to be used as bedside tables. I’m in love! Absolutely perfect product. Delivery was easy and super quick!

  • Product Quality
Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi Lee,
We are so delighted that you rate our product and service as 5 Star! Your review means a lot to us.
Thank you for loving the quality of our side tables. Hope to see you again soon! :)

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Ebony Holpen
Ebony HolpenGreater Melbourne (Inner), VIC
  • 2 reviews

Perfect chairs, exceptional customer service

published

A very easy purchase online with easy delivery and communication

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  • Shipping
Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi Ebony,
Thanks for sharing your awesome experience ordering from us. We are glad that you are satisfied with our furniture and service. We hope to see you again soon. :)

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Miri M.
Miri M.
  • 2 reviews

Loving our new furniture

published

We bought a few items for our new apartment, while LoungeLovers don't have everything in stock so we split to 3 seperated deliveries, the communication with their service desk was super fast and easy. They keep you informed constantly and arrive on time for delivery. The furniture was easy to assemble and looks amazing. We will definitely come back when we need other items.

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Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi Miri,
Thank you for sharing your experience here with us, and we really appreciate it. We are delighted to know that you're happy and satisfied with our product and service.
This review made our day! Hoping to see you again soon! :)

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The reviewer stated that an incentive was offered for this review

Style at a great price- wishbone chairs

published

Chairs have arrived and thrilled with them. Good quality and very comfortable. Lounge lovers were the cheapest by far. So happy with how they have fitted the space perfectly. Definitely will shop again. The updates for delivery were the best of any company I have used.

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Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi there,
We are glad that you loved the Wishbone chairs and that they suited your space.
We are grateful for your awesome review! Your review means a lot to us.
Thank you for choosing Loungelovers. Hoping to see you again soon!

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The reviewer stated that an incentive was offered for this review

K Butler
K ButlerSouth East Queensland, QLD
  • 2 reviews

Loving my new Oak stools!

published

Fast delivery, great communication and gorgeous product! Thank you LoungeLovers!

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Lounge Lovers
Lounge L.Lounge LoversSend a private message

Hi there,
You are most welcome!
Thank you for the kind words! We’re so happy your purchase went so smoothly. See you soon! :)

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The reviewer stated that an incentive was offered for this review

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Questions & Answers

jim
jimasked
Online store

Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge

2 answers
PReviewer
PReviewer

That is what the Review section is for.

Steve S.
Steve S.

I have just received my lounge and could not fault the quality and also the service I have received from the customer service
of Lounge lovers, I would recommend them to everyone I know

Kaz
Kazasked
Online store

Im interested in purchasing the single HappySofa lounge but was wondering if they are comfortable to sit on for reading.
What is the quality like? Why can't country people get free delivery?
Thnkyou
Karin

2 answers
PReviewer
PReviewer

Read the reviews. Cost would be an obvious reason

mieuxbelle
mieuxbelle

Who is this person?? Stop saying to read reviews! People do not have time to read a thousand reviews

Sydmat
Sydmat asked
Online store

Why don’t you respond to customer queries and complaints?

No answers
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Lounge Lovers Online store

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers
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