Lowes Online store

Even though Lowes has some awesome bargains on big brands such as king Ge pants & shirts, I was quite disappointed ☹️ on their ️ website. For example I googled Lowes & went directly to their website but unfortunately I was unable to sort my search based on price, which is disappointing. I highly recommend Jay jays & Connor but stay away from Myer, because they are as useless as tits on a bull ♉.

3/4 men’s pants are not very flexible. I bought 3 pairs. I’ve only used one of them. Those ones split around the bum/crotch area on the 1st wear. They are very loose around the waist but have no give in them when you bend down to pick something up. I wouldn’t purchase this product from Lowes again Show details

The issue I have with Lowes Online Store is their innability to provide full details when items are being mailed out, or returned. For example, the most recent order I made (and the last) was addressed to my parcel pickup, but they forgot to include the complete details in the address form, resulting in my package being delivered to the wrong… Read more

location. Likewise, I returned a package using their address provided via their website's postage lable creator, only for the package to go to a location that was not secure enough for Australia Post to deliver to. Now that package is awaiting pickup in a limbo post office in Sydney somewhere. Lowes Online store won't be receiving any business from me again, and I warn others to only purchase in-store, in person, instead of relying on a service that has proven twice to be appalling.

Fantastic experience using their online store. None of their local (Canberra) shops had in stock what I was after - Tuggeranong shop assistant kindly called around to check. No problem thru the online system. Purchase experience was smooth, quick with nominal Aus Post delivery cost. Arrived in excellent packaging within 3-4 days. Well done Lowes! Show details

A good experience – I purchased 2 pair of 3/4 shorts online, selected express shipping. It was packed and shipped within 24 hours and landed on my door 2 days later (normal for express shipping in my area). Overall a great experience, the items themselves are as described, surprised theirs so many 1 star reviews. Show details

Been a customer since the 1960s. Will continue buying – I ordered 2 pullovers on line. I had purchased these exact pullovers previously and I wear them as part of a uniform. I wear them every day during winter so it is no surprise that they 'pill up' after a month or so. At the price, I cannot complain. The jumpers arrived in good time and the communication from the delivery company was professional.… Read more

Also, I received reminders on line. I have been a customer of Lowes since 1965 so that is now 61yrs. I will definitely buy more. In fact I will be buying another pair of jeans on line after I finish this review.

Deadly slow customer service! 5 days to pick a single item??so I tired to reach to them via their customer portal...what a bloody joke! Its Basically leave a message mate and who gives a damn thanks! Terrible service! I'll never make this mistake again!

Zero card scores zero – Bought a shirt online. Advertised with a discounted price if you have a zero card. Went to checkout, nowhere to enter your account number (that comes with your zero card) . Seems you HAVE to use that card to purchase. NOT clearly stated anywhere. So tired of these pathetic games designed to trap the unwary. Show details

This on the shelf item got messed up and is coming from across the country – I ordered paint from Lowe's which should have been a on the shelf item. There was no Lowe's a thousand miles closer to me and Lowe's send my product across the country and it was supposed to be here more than a week ago. I called Lowe's and they said as long as it is in shipping, they won't do anything. Until I receive the product, I can’t even… Read more

cancel the order. What should have taken a day or two, has been a couple of weeks. The $426 I spend has cost me more than this order and Lowe’s don’t even care. I will not deal with Lowe’s anymore. What is happening to these companies that can't get help, but on the other hand, these companies show that they don't even care. Good bye Lowe's, I will not be back!

no uniform size – you can buy three pairs of jeans the same size on label but all different when put on. One pair fits, the others l have to gain 10 kilos. Customers run away from this store Show details

Work fleece sloppy joes – Sloppy joes looked nice and appeared warm before first wear. After one wear the front is seriously pilled and looks cheap and nasty. After a couple of wears it is evident that material is inferior quality and warmth is getting less and less with every wash. You get what you pay for. Cheap price, cheap quality. Disappointed. Show details

Zero card is a joke! – Wasn't approved for the zero card. They just placed a mark against my credit score and offered me a stupid $10 discount for not being accepted for the zero card to be able to pay off my sons high school clothing. Thanks alot. Don't bother with lowes. If you can go elsewhere absolutely do it. Don't recommend this company on any level. Considering I… Read more

have klarna, openpay and afterpay i dont miss any payments, my credit score is positive... what kind of joke is this.

CANNOT USE GIFT CARDS TO PURCHASE SCHOOL UNIFORMS! – It's absolutely crazy that you cannot use Lowes GIFT CARDS to purchase SCHOOL UNIFORMS. Did you not accept $ dollars in exchange for a gift card? Curious now so what should one bring to purchase school uniforms if the money one put into gift cards is not acceptable? What difference does it make what a customer buys? its merchandise that you want… Read more

sold! Most stupid policy I've heard of, seriously lowes, better rethink this stupid policy. I will be taking my business elsewhere from now.

Buying from here was a mistake – I was looking for xmas shirts for a novelty dinner my wife and I were attending - and Lowes appeared in the search efforts, featuring images of huge overweight old men in exactly the sort of cringey xmas-themed hawaiian shirts I was after. Now, I'm 6'11" and 125kg - so not exactly fat, but I do need big clothing. I'm typically a 3XL in most… Read more

brands, but given the stock availability I got 2 xmas shirts - a 3XL in one style and a 4XL in another (just in case the 3XL was too small) for $80 delivered. They were delivered really quickly, but they were 100% Polyester (feels like you're wearing a this plastic tarp) and the width was about the size of a 2XL in other brands, hardly any difference between the 3XL and 4XL - and both only *just* came down to belt line and ended up mid-waist if I did anything with my arms. I also saw they were made in Bangladesh (probably by some 12yo getting paid 75 cents day). This was NOT worth anywhere near a $35 shirt. Felt completely ripped off, and the dinner party was the next night so I didn't return them. Lesson learned - I've blocked their ads from every appearing to me again.

How about a refund – Bought online from Lowes so as to get my clothes by the 28/10/22 to 7/11/22 as I was going away they they supplied a tracking number which shows there has been no movement on the delivery since the 28/10/22 I have requested a refund but they want me to wait till the 11/11/22 WHY they can see in the tracking that it is dead in the water case and that I had to buy elsewhere as their parcel will not arrive in time. Just refund me

Men's tie Dye T shirts waste of money – The men's tie dye t shirts are very poor quality. They do not hold the colour and after 3 washes have the look of an old garment. They also shrink so much in length that they are unwearable. Very poor product. All washing instructions were followed to the letter. T shirts were also not tumble dried. Waste of money. Very disappointing.

looked like it was a return – The inside box was damaged and looked like it had a piece of tape torn from the front partially tearing the information on the front. I just thought I had received someone else's return. Show details

Average store for the last 100 years – Alwayst falls short of expecatations. if price is attractive choice is limited. End up buying rarely but wasting much time.

Lowes Zero card is not worth the hassle – No matter what discount they offer you for signing up with the Zero card, don't do it! It's basically a credit card, but without any of the competence of a credit card company. Not worth the hassle for a few bucks of discount on a school uniform. I guess the Lowes products are ok. For school uniforms, I have no choice. Show details

Horrible sizings, don't bother – Store is fine. Delivery was timely. Pants sizing is WAY off every other brand globally. XL is sized for a M with 47 footlong legs. I've never had tracksuit pants induce anxiety before these. Cost to return outweighed by the time it would take me. Cheaper to throw them out than return. Show details

Never Again – I recently ordered 3 shirts and a pair of shorts. The 3 shirts came but not the shorts. I emailed Lowes (no reply) but the next day the shorts were sent. When they arrived the swing tag said XXL but the tag on the shorts was XL. I emailed Lowes and again no reply. I then had to go to a Lowes store to sort this out and get a refund. What's the… Read more

point of paying $10 delivery during covid when you end up having to sort out their incompetence in a store anyway?

Money taken , no response and nothing sent – Placed an order 10 days ago , credit card charged on the day of order . No notification that order has been sent (or processed) . No response from "customer service" . Will not be using Lowes again . My first experience with Lowes will be my last as well .

A Pretty Lowe Act?? – A pretty lowe act? When is online not online?? Lowes online: "The reason you have not received the new subscriber discount is because you must order online. You have ordered from a store pre-order ipad which is not classified as an online order. Sorry for the inconvenience caused." ///////// My response: "I have already… Read more

been thru this explanation xxxxxx with you and 4 others since 4 nov. How would I know that a lowes store ipad is not 'classified' By you as being online??

I signed up for the newsletter online. That was all that was required to get the 10% discount As a first order customer.

The gosford store offered to order this for me using their ipad because the website was down when I tried. That's online.

I have met and demonstrated all requirements. It's a lousy $15 And this is how new subscribers are treated ?? The offer is intended To generate new business!!

Ask yourself if you think this response qualifies as 'lowes customer service.'

I will now open a dispute With 'product review.' My review with be titled "A pretty lowe act??" They'll send you a copy. I'm not happy. (ps. A refund has been made. Thank you product review!)

It’s a pair of shoes I suppose. No argument there – The size 10 left shoe I received cannot be faulted for its comfort and fit. That’s the glass-half full part. The glass-half empty part is the size 9 right shoe.

Poor on-line service – Placed an order online 16 Sep 21, funds taken from my account that day. As at 04 Oct 21 still waiting to receive my order. Delivery takes so long, almost like it's coming from overseas and, I've had better service from overseas shopping. Lowes on-line service definitely needs improvement, customers shouldn't have to wait nearly 3 weeks for their… Read more

order to be delivered, after all, it's YOUR customers that are keeping you going and apparently; Lowes have maintained a simple, down to Earth integrity in the way they have conducted business for over a century . Still waiting, waiting, waiting.... Very doubtful that I will place an online order through Lowes again.

Take your money quickly deliver product slowly – Why can I receive products on line ordered later than placing order with Lowes and still be waiting delivery days later.....I will not be using their services again

So Happy&quick – If you need any help customer service is good Thanks Julie. Received most of my purchase love it, 4xworkpants for my husband (trackpants)has holes in his, Polo-top trackpants for me & sloppy joe Show details

Shop in store to get your items – Placed an order last week online. Still waiting to receive it. Delivery takes so long almost like it's coming from overseas. Definitely needs improvement. Shouldn't have to wait over a week for an item to be delivered. Still waiting. Never again will I place an online order through Lowes.

The sizing is all over the place – I ordered 13 dog jumpers/jackets in two sizes - the sizes do NOT match the sizing chart. Some items ordered for the large dog (size 2XL) actually fit the small dog (Medium) and some of the smaller stuff might fit a puppy or chihuahua. The ones that do fit are nice and good quality, but the sizing lets them down. Show details

DISGUSTED – Spent $400+ after 3wks no products no refund and getting the run around by their so called customer service [Name Removed] and [Name Removed] this company is an absolute joke.