1 photo
Melbourne Vacate Cleaning

Melbourne Vacate Cleaning

3.3 from 24 reviews · View Statistics

Reviews

3.3

24 reviews
5
(14)
4
(0)
3
(0)
2
(0)
1
(10)
    Previous
    Next

    Reviewer Photos & Videos

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • More
      Thumbnail

    Scam do not contact

    published

    Turned up to our house late, called us to tell us the quote was double due to having an extra toilet and demanded full payment upfront.
    Beware of these scammers
    Clearly a couple of wobblers looking to get free money for not working

    Scam scam scam

    Incentivised ReviewNo
    Lim S.
    Lim S.Greater Melbourne (Inner), VIC

    Perfect end of lease cleaning service

    published

    The end of tenancy cleaners did a great job in my rented flat. The team came on time with all the needed equipment. I would say all cleaners were kind and knew what to do. As a result, the property was perfectly cleaned and I didn't have any problems with getting my security deposit back. I would use Melbourne Vacate Cleaning again and recommend the company!

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +16Thumbnail
    Similar opinion? Write a review on ProductReview.com.au!

    The reviewer stated that an incentive was offered for this review

    Mack S.
    Mack S.Greater Melbourne (Inner), VIC

    Highly recommended Bond Cleaning service

    published

    used tenancy cleaner for our end of tenancy clean and they were amazing, reliable, friendly, from start to finish with an amazing results.
    The communication was excellent they kept informing us about the timing etc.

    Melbourne Vacate cleaners were very hard working and made the house look much better than when we moved in.

    Highly recommended

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +12Thumbnail
    Similar opinion? Write a review on ProductReview.com.au!

    The reviewer stated that an incentive was offered for this review

    House Cleaning Services

    Find out how Melbourne Vacate Cleaning compares to other House Cleaning Services

    Know better, choose better.

    Compare all
    Kerrie
    KerrieGreater Melbourne (Metropolitan), VIC

    DO NOT USE

    published
    Incentivised ReviewNo
    Nomad
    NomadGreater Melbourne (Metropolitan), VIC
    • 3 reviews
    • 4 likes

    Beware! Unprofessional, Late, & Rude - Was Told To Leave - Zero Stars If Possible

    published
    Incentivised ReviewNo

    Do not Use them, they are horrible

    published

    Do not trust these guys, I availed end of lease cleaning and carpet steam cleaning service from these guys on 28th of January, 2021. First they came late, and did a very shady job. Didnt clean properly the cobwebs, lamps, range hoods and carpet etc. when I called them back, they came again very late, and just cleaned the carpet and were very rude.

    When the agent visited and pointed out the issues in kitchen (where these guys claim they are specialised), I sent them the images and now they are saying, no we cant come again and again, do whatever you have to do.

    DO NOT Take service from these guys, photos attached for reference and proof.

    Incentivised ReviewNo
    EEC
    EEC
    • 2 reviews
    • 1 like

    Do not use!! Bordering on a scam!!

    published
    Incentivised ReviewNo
    David B
    David BGreater Melbourne (Metropolitan), VIC
    • 2 reviews
    • 1 like

    Dishonest conduct

    published

    They quoted a price in writing which included carpet steam cleaning, so I accepted the quote and booked in the clean. They turned up 4 hours after the time they had agreed to and said they couldn’t do the steam clean but could do it the next day for an additional cost. I advised I had a quote in writing which included the steam clean and was called a liar. Too late notice to get in someone else so agreed to the extra cost. I sent them an email advising they had not cleaned the balcony and asked them to honour their original quote and they did not respond to my email. Disgraceful conduct. Reporting them to the ACCC for predatory pricing/conduct. Still haven’t received an invoice either. Reporting them to the ATO as well.

    Incentivised ReviewNo
    Dissatisfied
    DissatisfiedGreater Melbourne (Inner), VIC

    Terrible service.

    published

    Be aware this service subcontracts to other cleaning companies, in my case that was MS VIC Property Maintenance. They used my vacuum for the end of lease clean and broke it (However denied it). Extremely unprofessional, left rubbish at the front door, reluctant to do outside of windows, despite that being included in the quote. These photos will give you an idea, they were taken after the clean, please take a close look at the toilet...

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • Thumbnail
    Incentivised ReviewNo
    House Cleaning Services

    Find out how Melbourne Vacate Cleaning compares to other House Cleaning Services

    Know better, choose better.

    Compare all
    Gill Stuart
    Gill StuartGreater Melbourne (Metropolitan), VIC

    Great job meeting all my expectations

    published

    I used these guys for my end of lease. There were some tough areas that I was concerned about but the cleaners did a great job meeting all my expectations. We had no issues getting our whole bond back afterwards which we were very happy about the cleaning service.

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +12Thumbnail
    Incentivised ReviewNo
    Mark
    MarkGreater Melbourne (Inner), VIC

    Recommend for moving cleaning

    published

    I have left so much mess in the house but end of lease company did excellent cleaning. I would recommend for moving cleaning of the property. Satisfied from Melbourne Vacate Cleaning company.

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +4Thumbnail
    Incentivised ReviewNo
    1 comment
    Melbourne Vacate Cleaning
    endofleasecleaningMelbourne Vacate Cleaning

    Thanks Mark for taking the time to share your thoughts. We're grateful for your positive feedback

    Nathan
    NathanGreater Melbourne (Metropolitan), VIC

    I’ve got deep cleaning of my old property

    published

    I’ve hired Melbourne Vacate Cleaning company on behalf of my tenant. Honestly speaking, I have old property which is quite difficult to clean thoroughly. Vacate cleaners have done amazing cleaning of my property. I would like to hire them again.
    Thanks again

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +10Thumbnail
    Incentivised ReviewNo
    1 comment
    Melbourne Vacate Cleaning
    endofleasecleaningMelbourne Vacate Cleaning

    Thanks Nathan for taking the time to share your thoughts. We're grateful for your positive feedback.

    Alisha J.
    Alisha J.Greater Melbourne (Inner), VIC

    My old property looks great

    published

    Thanks Melbourne Vacate Cleaning guys for turning my old property into a new. Property looks great after end of lease cleaning yesterday. I wasn’t expecting this level of cleaning, to be honest.

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +3Thumbnail
    Incentivised ReviewNo
    1 comment
    Melbourne Vacate Cleaning
    endofleasecleaningMelbourne Vacate Cleaning

    Thanks Alisha for taking the time to share your thoughts. We're grateful for your positive feedback

    Dora
    DoraGreater Melbourne (Metropolitan), VIC

    I was speechless today after inspecting my cleaned property.

    published

    I was speechless today after inspecting my cleaned property. I would love to recommend to hire Melbourne Vacate Cleaning guys for end of tenancy cleaning.

    Thanks again for your help today.

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +4Thumbnail
    Incentivised ReviewNo
    Flora V.
    Flora V.Gippsland, VIC

    Cleaners have spent more than 8 hours, and entire property is sparkling now

    published

    Cleaners have spent more than 8 hours at my property, and entire property is sparkling now. I would recommend Melbourne Vacate Cleaning to my real estate agent and stay in touch with this professional end of lease cleaning service.

    • Thumbnail
    • Thumbnail
    • Thumbnail
    • +6Thumbnail
    Incentivised ReviewNo
    1 comment
    Melbourne Vacate Cleaning
    endofleasecleaningMelbourne Vacate Cleaning

    Thanks for sharing your experience with us.

    House Cleaning Services

    Find out how Melbourne Vacate Cleaning compares to other House Cleaning Services

    Know better, choose better.

    Compare all
    Page 1 of 2

    Questions & Answers

    Sorry, there are no questions yet.

    Get an answer from our members and Melbourne Vacate Cleaning representatives

    ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.