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Metro Homes SA

Metro Homes SA

4.4 from 78 reviews · View Statistics
See the Best Custom Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Metro Homes SA

Reviews

  • Build Stage
  • Customer Service
    4.4 (68)
  • Site Admin
    4.3 (61)
  • Timeliness
    4.2 (60)
  • Structural Integrity
    4.5 (56)
  • Plumbing & Waterproofing
    4.5 (54)
  • Electrical & Lighting
    4.6 (55)
  • Flooring
    4.5 (50)
  • Transparency
    4.3 (66)
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Reviewer Photos & Videos

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Amee Y.
Amee Y.Southern and Hills, SA
  • Verified

Metro Homes really did help with my next chapter...

published

From signing the contract to the 1st maintenance inspection. Metro Homes have been great!
The build was well managed. Staff are always approachable. The workmanship is good and the quality of my property is high. If I have any questions or concerns the office and/or site/maintenance manager would address in a timely manner. The maintenance process is good so far. Overall I love my new home.

  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thank you Amee for your review!

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The reviewer stated that an incentive was offered for this review

  • Verified

My build with Metro is a Great experience

published

Thank you Metro Homes! Our experience with Metro was terrific, the build was well managed from the start to the end. Customer service from Metro is on point as they clearly care about their customers. The quality of Metro Homes houses is very good and we would definitely recommend you to build with Metro Homes. The building price was very clear and we were happy with it.

  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Mainesh, thanks for your review!

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The reviewer stated that an incentive was offered for this review

Christina
Christina
  • 2 reviews
  • 3 likes
  • Verified

Need your view on the quality of build

published

I am not happy with the quality of build at the alfresco, the garage, and the eaves joins I was told that is how they are supposed to look like before painting. I am greatly with their standard of quality. I invite your views and advice on this.

  • Incentivised Review No
  • Build StagePost-Construction
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Christina. As discussed with you, your home is still under construction and the eaves will be painted when it’s at that stage in the build process.

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  • Verified

Best Builder in Adelaide

published

We are so happy that we found the best builder in Adelaide. The quality of my build was outstanding. We had the best experience dealing with Metro Homes SA team from start to completion of the project. They kept me informed all the way and they took pride in the quality of workman ship. Highly recommended. Thank you very much Metro Homes SA

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  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thanks Gurpreet for your review!

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  • Verified

Happy with our decision, will definitely recommend

published

We are happy with the quality of our home and it was built in the timeframe provided. Metro’s friendly staff supported us throughout the built and even after. We will definitely build again with Metro.

  • Incentivised Review No
  • Build StagePost-Construction
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thanks Manjinder for your review!

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navdeep k.
navdeep k.South Australia
  • Verified

Disgusting experience of building with Metro Homes

published
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  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message
Similar opinion? Write a review on ProductReview.com.au!
Sophie Dahlenburg
Sophie DahlenburgAdelaide
  • 2 reviews
  • Verified

100% would recommend Metro Homes

published
  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thank you Sophie for the great review!

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The reviewer stated that an incentive was offered for this review

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Harley and Chelsea
Harley and ChelseaMetropolitan Adelaide, SA
  • Verified

Great experience

published

Was a great experience building with them and our site supervisor was very helpful and professional about everything we needed or questions we asked. Always on time and always wanted to help us anyway he could . Would definitely build again with metro homes and will be recommending for people wanting to build to go with metro homes

  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Harley and Chelsea, thanks for your review! Enjoy your new home!

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The reviewer stated that an incentive was offered for this review

  • Verified

Good service and would recommend Metro Homes

published

Well done Metro homes. We are enjoying our new home and was built to our expectation. We were a bit anxious since it was our first home, but the staff was so friendly and they supported us throughout. Metro homes made the building an exciting journey. The site manager was excellent.

  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Robert and Modester, thank you for your kind review.

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Brooke
BrookeSouthern and Hills, SA
  • Verified

Would recommend metro

published

From my very first meeting with my sales rep to my handover day with my sight supervisor and everyone in between in the office, building with Metro Homes was great. They kept in regular contact with me on the progress aswell as any delays and were always happy to answer any questions or concerns I had along the way.
As a first home owner and building during a pandemic, I thought it would be a nightmare but it was the opposite. I went into all my selections knowing what I wanted having visited the businesses prior which made the process alot quicker and easier saving me alot of time in the long run.
I am really happy with my build and the end result is of a high standard. I would definitely recommend metro homes to anyone looking to build.

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  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Brooke, thank you for your review

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Stephanie
StephanieMetropolitan Adelaide, SA
  • Verified

Enjoyed my time with Metro Homes!

published

The building process with Metro Homes was smooth and easy. The staff are friendly and helpful and i always felt supported. Mick (my Site Supervisor) was amazing and i couldn't recommend him enough. Being a first home builder i leaned on Mick for advise and recommendations and he was happy to contribute his thoughts and help me along! I would advice to pay attention in the designing stage the most when building as its easy to miss things. Checking every stage is a must as mistakes do happen with trades but Metro were always happy to fix any issues that occurred. Thanks

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  • Customer Service
  • Timeliness
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thank you for your review Steph!

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The reviewer stated that an incentive was offered for this review

Rainer G.
Rainer G.Southern and Hills, SA
  • Verified

Good Quality Build & Service

published
  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Hi Rainer, thank you for your review, we hope you enjoy your new home.

Similar opinion? Write a review on ProductReview.com.au!
Custom Home Builders

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  • Verified

First Home built by Metro

published
  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thanks for the review Ryan! Enjoy your new home.

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Kym
KymMetropolitan Adelaide, SA
  • Verified

Great team at Metro that give you all the support to build your dream home!

published

The whole team at Metro provided great support and service from Day 1! They provided us with our dream home and we are so appreciative that they were always available when we needed them. Building a new home has stresses but we can honestly recommend the Metro Home team to everyone as they relieve the stress and take meticulous care in giving you everything you ask for in a timely manner.

  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thank you for the kind words Kym

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EAP
EAPMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like
  • Verified

Excellent value for money and great service

published

We've built 2 investment properties with Metro and we're were extremely happy with the Sales service we received from Liselle, our build supervisor Matthew, and the overall finished product. All staff involved are helpful and eager to help in any way possible.

All builds will encounter issues, however I've been extremely happy with how they've resolved each of the problems. I wouldn't hesitate to recommend or build with Metro again.

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  • Customer Service
  • Site Admin
Metro Homes SA
Dimitri P.Metro Homes SASend a private message

Thank you for your review Ernie!

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The reviewer stated that an incentive was offered for this review

Questions & Answers

Drew
Drewasked

People say that you really don't know a company until you have had some issues and it is how the company handles these issues and complaints that make them worthy of my business.

I can see that there are some really good reviews, regardless if they have been paid an incentive for the review or not. But then there are some really bad reviews.

My question is for the those who gave a bad review, did you receive anything for that review like those who wrote a good review did?

I also see that the Metro Rep comments on all the good reviews but they don't seem to care too much about the bad reviews. Is this how they treat their customers? What happens for those who put in a bad review? Because to me it seems like they are just left high and dry without a response.

For those who put in a bad review, have you been contacted by Metro directly to resolve your issues? And how well was it handled?

Do they actually care about their customers?

How does the company deal with complaints, do they have a proper complaints process?

6 answers
Metro Homes SA
Dimitri P.Metro Homes SASend a private message
Scott
Scott
Ninja
Ninja

Get an answer from our members and Metro Homes SA representatives

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