Well where to start Jessica from Metro homes has been a God send with relaying information to me in regards to my build. She was very clear in all regards and also very easy to talk to and get a hold of when ever needed looking forward to the future on the rest of my build with them.

I built my first home with Metro Homes and the experience was superb!
They were very professional, had an easy to follow process, kept me updated with the progress of the build from start to finish and sorted out any small issues promptly without any hassle.
Build quality is great and handover went extremely smoothly.
Super happy with how it turned out!
Highly recommend!

We recently built 3 x town houses with Metro. We have absolutely zero complaints. From correspondence and selections, through to the build and hand over, everything was an easy and smooth process. Anything that we did feel wasn’t quite right had already been pointed out by our site supervisor and was already being tended to! Would 100% recommend and we will be building through them again.

Excellent customer service, our home was completed ahead of schedule, highly recommend.

During the early stages, we found that Elle got back to us with pricing very quickly whereas two other builders we waited a long time to get plans and pricing. Also she was able to get us a fixed price when we signed our contract.

I forgot the lady’s name who helped us with the selections process, but it was easy to do, and whenever we needed to change someonethig changed she got it updated for us.

Initially our build took a little bit of time to commence, but that was due to the finance taking a while to be approved and then council took time to approve our home. Once the approvals came in, the build seemed to go smoothly and ahead of time.

My husband and I decided to build through Metro Homes after hearing positive feedback from friends who had recently built through them. We also were attracted to the fixed price contract agreement - in which we received no hidden variation costs throughout our build.
We met with their salesman at the Seaford Heights display home, he answered every question we had (we had lots!) and helped us come up with the perfect floor layout. Any request we had, was welcomed with a positive attitude - nothing was too hard. Our quotation was prepared in a ti...

Metro have been impossible to work with, looking for shortcuts every step of the way. Incredibly bad customer service at every stage besides the 'sale' and a manager and crew who have continuedly shown no attention to detail. The term "as per our contract" is thrown out with any dispute and the 'customer service' team continuedly were gaslighting me when things didn't seem right. Due to the stress, we are out of pocket fixing all the things Metro refused to. Do not buy from this mob.

I had never built a home before and was really worried about the experiences of some of my friends, and the horror stories you see on tv, but I have had a great experience with Metro and would recommend them highly. From my first contact with Metro (late on a Sunday night!) they have been helpful and a pleasure to deal with. Building a home is a stressful undertaking and involves lots of choices and decisions, but the selection process couldn't have been ! The professionalism and service of the companies involved was amazing. It felt like they ...

After an unsatisfactory start with another builder metro were fantastic. They were professional, responsive and helpful. I had an independent building inspector check the progress and they had nothing but positive things to say about the build. If I was ever to build again I would not hesitate to use metro. I am really happy with everything and love my new home.

Bad customer service! Very stressful build. House is very dirty during handover! concrete splatter are everywhere. Reported during after 3 months maintenance and was told that they wont do anything about it. 3 months maintenance has not been completed and no communication or whatsoever.
Looking for a builder? Can't recommend this one!

Our experience with Metro was amazing.
We met with David and he was very welcoming and helpful with many questions we had, he always answered them happily no matter how silly them may have seemed.
He helped us perfect our plans for our little family.
Selections were a breeze with Jasmine who was so lovely and helpful. It was overwhelming with choices and she guided us with things we may not have been sure would suit or match.
She took her time and we in now way felt rushed or just another customer. Jasmine really let us sit and think about ou...

The build was managed very well. There was a little communication breakdown between site managers but that is expected when one leaves and another takes over. There was more delays than expected however, I feel most of that was due to bad weather so no one is really to blame for majority of the delays. A part of the structure of the house was missed but was resolved with no issues to the rest of the build (This was around the time of the change in site managers). The workmanship of the build was second to none. I have not come across any issues...

Building a house is difficult, that's true regardless of how big or small your project is, and that's why it helps to have people on your side. My partner and I are extremely lucky to have been advised to build with metro, as we have received an approachable and professional service and has made this process much less complicated than it could have been. We appreciate David Hillman's service throughout the start of our build and enjoyed the selections service also. Metro has reasonable inclusions and have been cooperative about the specific and...

We had a fantastic experience with Metro SA. We are previous home owners and were living in the country when we started our land and house hunting. When we met with Dave B in Mt Barker we almost immediately decided to go with Metro, he was knowledgeable, professional and transparent when delivering information. We had a set budget, and some specific requests, which were all met. Jasmine our selections consultant was lovely, and provided excellent communication even though we couldn’t attend our meetings in person. We were happy with the selecti...

We are very happy with our Metro build.
As first home owners the whole process can be daunting, but the sales and selection staff at Metro help you through every step.
Having been long term renters, we thought we would never be able to afford our own place, Metro put us onto Homecorp finance and after speaking with them, we were able to make the dream a reality.
Build quality is excellent and any issues we came across during the build and at final inspection were promptly addressed and rectified.
My advice if you are thinking of building with M...

At first Metro Homes was pleasant to deal with, the sales staff were friendly and had a great selection process, however, that is where the nice experience ended.

As first homeowners, we have been extremely disappointed with the way we have been treated by Metro Homes and the quality of the workmanship. To be honest we expected more from a company who says they have passion and commitment to their clients, because this is far from what we have experienced.

It has been one of the worst experiences we have had which is why we do not recommend ...

+ves: All you say, Metro will do it for you. We were listened and entertained well during the construction process. Pretty flexible, pocket friendly. They do what they say, could be slight delay. Staff is very good and supportive. Good post-construction support as well.
-ves: Could have been managed better as site supervisors kept changing, resulting in delay of construction process. Selection process could have been better with the supplier as they didn't share full options when we visited.

Metro Homes were extremely helpful and overall very forthcoming with all aspects of the building process. From the planning stage to moving in, everyone at metro homes promptly addressed any concerns and guided us to make informed decisions about the build. The build quality is as amazing as we expected and Metro Homes helped us build the house we dreamt of. From Brian to Vip to our site supervisor Lawrence, everyone was really coordinated and always kept us in the loop about everything, sorting out issues quickly and efficiently. Moreover, thi...

I’m absolutely thrilled with my experience with Metro so far.
Jessica Ciotti went above and beyond with her service in selling me the home.
And Angelina Hambi was fantastic throughout the whole selection process.
They are very friendly and highly efficient through the whole process.
I highly recommend Metro to anyone looking to build their new dream home.

The supervisor was very professional and took into account every detail whilst building. The quality of my home is outstanding and I had no issues. The selection period also went very smoothly and they made me confident with the materials and colours I decided on. I would highly recommend metro homes to anyone looking to build.

Build was great if any issues came about metro we’re onto it straight away. Couldn’t recommend metro enough we are so happy.
Final cost was what we’ were told at the start no hidden costs. Loves the topaz range had beautiful choices without having to upgrade.
The build quality was great. Hubby and I over the moon