Miele Complete C3 PowerLine Comfort TotalCare (SGME0)

Miele really sucks for the best ! – Love Miele great product bags a bit pricy but they work and I guess you want quality you pay....no such thing as good cheap. Show details

Great vacuum bad customer service – I loved my vacuum and even recommended it to my friends and family.. How ever I was so distraught once the motor stuffed up 1 week PASSED WARRANTY- SUPRISE SUPRISE. We approached Bing Lee, they refused to even help, as it was passed WARRANTY. Great service hey! Contacted miele which came to Xmas holidays. After Xmas break, I got given a 3rd… Read more

party repair unit which wasn't open till 11 January. In the mean time miele staff told me we may be able to obtain a repair quote and miele may pay 4 the repair as we were 1 week passed WARRANTY . I waited for the 3rd party repair to open on 11 January ( with no vacuum+ 3 kids). I attempted to contact 3rd party repair once 11 Jan approached and they were still not open. Now it had been close to 1 month past warranty. Re contacted miele and was now advised to go drop it off the their eastern creek repair department.. but now staff on the miele service centre was hesitant to clarify if it will be covered under warranty .. Moral of the story- Bing Lee was a joke to deal with as they just phalmed us off. They had already made there sale off us 2 years ago.. no value for customer service side of things.

I posted on the Bing Lee website they decided to not publish it. Why not submit all reviews rather then being dishonest about your brand and value

Decent bagged vacuum cleaner! – We’ve used a few vacuum cleaner from different brands in the past for our wood & carpet floor. Most of them are screaming loud, and the sucktion gets noticeably weaker as bag fills. We thought that’s the norm of vacuum cleaner until we tried Miele C3. We did our research online before buying C3, it’s definitely a jump in price compare to what we… Read more

used in past, but the quality is clearly a big difference. Comparing to average brands, the noise level is slightly quieter, sucktion is a big leap, weight is about the same, air filter is actually doing what it should, overall build quality is solid, excellent design to store all cleaning heads in the body compartment, the biggest difference is the sucktion, even when the bag is full, it’s still very powerful! However it’s not perfect, the bag fill level indicator is confusing just like other brands I’ve used, the look is kinda boring compared to Dyson or latest Miele. Other than that, it’s a good honest vacuum cleaner and I’m very happy with it! (BTW, If you are getting Miele, make sure to get the Made in Germany models).

So very disappointed in Miele – I was very happy with my Miele vacuum for the first two years. Suction is good, it’s easy to use and it does a great job. However, at 2 years and 3 months of age it broke and I’ve now experienced what other reviewers have forewarned about, appalling customer service. The fault has not made the vacuum unusable, but it is now difficult to use and… Read more

makes me incredibly angry every time I use it (it’s not like vacuum was previously my favourite activity, but my blood boils every time I get the vacuum out now). Basically the retractor has broken on the power cord. The challenge is that the cord will not stay out, it constantly pulls itself back into the vacuum. As a temporary fix, I use a peg to keep the cord pulled out but during the time it takes me to vacuum my house (312m2, mix of carpets and floorboards), at least three times the cord will suck the peg into the machine and I have to stop and go through the painful process of trying to retrieve the peg from inside the machine and set it all up again.

Miele provides a 2 year warranty and from experience with other companies, if you are just outside of you warranty period (ie 3 months, as was the case for me), they will still honour the warranty. Not Miele, no apparently you spend nearly $1000 on a vacuum that proves faulty and it’s just too bad.

Miele offered me a couple of options. I can pay to get it fixed (approximately $400 by the way for this) and then I can send them the invoice and they’ll consider whether or not they want to honour the warranty. Too high risk for me, I can almost buy a new vacuum for that. They offered another option, I can pay for a quote and assessment (they said it will cost me $31) and then they can decide before I get the work done. So I took my vacuum to their local agent. I was told no, it’s not $31, it’s $68. Plus I need to leave my vacuum with them at least two weeks before they can look at it (can’t take it home or I lose my spot in the queue). Then I have to continue to wait for Miele to decide and then if all goes well I can go ahead with the repair with Miele paying the bill but then it will be at least another 2 weeks before the agent can fix it.

So in summary, I can’t win. No matter what I’m out of pocket. And then I have to be without my vacuum for more than 4 weeks. I have small children and I can’t possibly be without a vacuum that long, so I’d also have to buy a cheap new vacuum to cover the gap period.

So I’m opting for anger every time I use my vacuum until I can justify that the vacuum is old enough to throw in the tip and buy a new one. Which will not be Miele, might go back to Dyson. Perhaps I shouldn’t have left Dyson but I listened to reviews of disappointment with Dyson in recent years, so decided for try the “trusted” miele brand.

Previously I’d thought Miele could do no wrong. We have a miele oven and dishwasher. As soon as my washing machine and dryer wear out I was planning on Miele replacements. But not now. I’m praying my other items have no problems but won’t take such a gamble on anything new in the future.

For the record, bad things seem to come in threes, and just before my vacuum broke, my washing machine (Samsung) started leaking and my microwave (LG) also stopped working. Samsung extended the warranty on the washing machine without any question (took it from 2 years to 5 years) and came out to my house and repaired it without any cost or inconvenience to me. Likewise, LG extended the warranty on my microwave (which was 3 years old) and repaired it without any cost to me. It only took LG a couple of days.

Easily the best vacuum! – Was recently in the market for a new vacuum cleaner and we're unsure about whether to go a Dyson or Miele. Decided with the Miele based on online product reviews as well as feedback from family. What we love: - Incredible suction! Isn't that we're all after at the end of the day?! We don't even need to use the most powerful setting! I… Read more

honestly don't think our floors have ever been so clean.

- Considering the above, it's without a doubt the most quiet vacuum we've ever heard! (We did a test on the Dyson Big Ball and can't say it was even nearly as quiet).

- The long power cord. True, most vacs probably have a long cord these days, but the Miele was slightly longer than the Dyson. We could nearly do our entire 2 bedroom unit from one power point!

- The look. Overall, the Miele just seemed way more aesthetically pleasing to look at. It's a pro of little value, but it was just the cherry on the cake for us!

We were a little unsure about whether to get another bagged vacuum. Some stated the price of the bags were a deterrent, however, we personally didn't think they cost that much at all!

Also, in light of the aforementioned, we think it's worth it!

Needless to say, we are so glad we went the Miele!

Second Miele owned – This is my second Miele. After my first one bit the dust, I had to use a loaned Dyson for a few weeks - shocking compared to the Miele. I used to own Dyson before Miele and will never go back. They feel like they are just picking fluff off the surface, where as Miele really feels like its getting deep into the carpet. Love ease of use, variable… Read more

power and the onboard tools are great extremely convenient. My only criticism in the plastic used for the bumper and the heads. It seems to mark my white skirting boards, where the Dyson doesn't. I have to use protective tape on them. Apart from that I love it. If Miele used a non marking rubber I would give it 5.

Best Vacuum – Having ducted vacuuming we were quite picky on what vacuum to purchase. After reading several reveiws we opted to go with the Miele. We were not disappointed. Absolutely love this unit. Easy to manoeuvre, very powerful and great to use on stairs. Highly recommend! Show details

Where have you been all my life – Somehow I'd never heard about Miele and their amazing vacuum cleaners. When a colleague recommended them, I went to the store to see an ugly machine that seemed dated and not very impressive at all. Well.. was I wrong. This thing really truly sucks.. I mean it literally lifts the carpet up and thats not even on the max setting. On my hardwood… Read more ·  1

floors I have to use the lowest setting because otherwise its just too strong. I'm not kidding when I say I now vacuum my house in HALF the time. This thing is so good, you only need to go over an area once and it somehow even stays cleaner for longer. Worth every last penny I spent on it, and the HEPA filter is really nice to have as well. I'm confident to say Miele would leave the Dysons for dust..

Extremely disappointed – Extremely disappointing. After owning a Miele vacuum for nearly 14 years I decided again to purchase this highly rated brand. Unfortunately in under 2 years this new machine has now completely stopped working. It gradually started working less effectively, less suction and having to remove fluff and hair stuck in the head multiple times while… Read more

using. Then the bags stated not staying in position? and it the compartment filed up with what I had vacuumed and then a horrible burning smell and then a loud Pop sound. Something major has gone wrong. I have been told that this sounds like a burnt out motor and will be too expensive to fix! I bought Miele because I thought it would last, might as well have bought a budget vacuum from Kmart.

Excellent! – I purchased this a month ago and have used it a number of times. I have 5 pets: dogs and cats, all of whom shed a lot of hairs! This vacuum is great, light, easy to use and very effective. It has many functions from hard floor to rugs with different levels of suction. I didn’t want a bag less vacuum and I am quite happy that it uses bags. The… Read more ·  1

bag has lasted around 3 whole house vacuuming - it’s a 5 bed house! So it might seem not a lot but with 5 pets and a large house it is not faring too poorly. And the bags are fairly small.

I had a shark rotator, bagless and its motor just stopped working. It would have been easy A$350 to replace on a nearly A$700 vacuum that was roughly 4 years old.

The Miele costs about the same but after reading other reviews on the Miele, I decided to go for that make - and I am glad I did

Awesome vacuum – No tipping over as it is quite hardy. One of the best I had until I tried Dyson. Sorry. But i still use it for upstairs. Love some of the functions Dyson doesn’t have. It has a standby button on the handle. Love that without having to bend down all the time when u need to move something quickly or get interruptions. Suction power selector button… Read more ·  1

on handle is also very convenient depending on what surface u r vacuuming. The suction is great but if I put too high up it indicates my bag is full. Manual says regardless I need to change bag. That’s the disadvantages with bag vacuum. You don’t change, suction is not good. U change, it will be lots of bags u go through in a short vacuum time frame. Bags are not cheap. Lots of floorhead and accessories which is handy for clean freak like me.

Love my miele! – Great vacuum cleaner with lots of head attachment options. Tiles, to carpet to getting the dog hear out of the carpet in the car there is an attachment for them all. It easily rolls behind you as you clean and its light weight when needing to hold to get in the high places  Show details ·  1

Love it! – I Love this Miele vacuum cleaner, it is well worth the money & a great investment. I Particularly like the buttons on the handle which can turn the machine on & off, or adjust the suction, without bending over. This vacuum cleaner has amazing suction, worked better than my last Dyson. I thought the bags might be a problem, but they last a while & are easy to replace.  Show details ·  1

We use it often. Miele is German made and a workhorse vacuum – We have a Miele which is small and compact. Used often. Never had an issue. Suction has kept strong. Moves easily, light if needed to carry. Good size and easy to store away. Comes with various attachments. I would rate it 98% as the only issue we have is the cost to replace the hepa filter is not cheap but worth it for your health. AAA+++  Show details ·  1

Couldnt ask for a better vaccum – I really love this vacuum cleaner. Its light, easy to maneuver, love the HEPA filter, and that the bags mean we don't have to see or breathe in the dirt when emptied. We have had it for over a year and have only replaced the bag twice (they last a long time). It cleans beautifully, and has lots of attachments for every nook and cranny. Great buy.  Show details ·  1

Amazing – I cannot recommend this product enough! It is the best vacuum cleaner I have ever had. I have cats who she’d lots of hair and it’s the only one that has ever worked in removing it all. I will never be without a Miele vaccum now even better than a Dyson.  Show details ·  1

Best vacuum ever – If you need a new vacuum buy any of the Miele range. A pleasure to use When I purchased my Miele the sales assistant tried to sell me another brand He poured sand on to a carpet sample and did show me the other brand vacuumed up more sand than the Miele. I explained to him that the most important thing to me was that I actually enjoyed… Read more

using the vacuum.

I don't like fittings that are hard to change or nags that are hard to change.

The Miele is a joy to use

I love it and always recommend

Very light and powerful – This vacuum cleaner is very light and compact. The bag lasts for a long time, I vacuum every day as I have a pet cat. The suction is very strong, I need to turn it down when vacuuming the carpet. It is also great for dusting too. The attachments are in easy reach.  Show details

The best vacuum I have ever owned – This vacuum cleaner is incredible! Quiet, powerful and so easy to use. I especially love the ability to switch it on and off at the handle as well as increase or decrease the suction. My carpets feel significantly cleaner since I started using this vacuum. I'm so glad I spent extra for it.  Show details

Awesome – Absolutely love this vacuum cleaner. It's easy to handle and I don't know how I have lived without it. Suction is awesome and my carpets look amazing after every use. I would highly recommend it for every household. The downfall is that they didn't have it in red. Thank you Miele.  Show details

Delighted! – Have just purchased my third Miele vacuum cleaner in over 30 years (they just go forever!!). This model is absolutely brilliant - looong cord, light weight but stable, quiet, on/off button & suction speed buttons on the ergo friendly handle (saves my poor old back). Comes with 3 different heads + the usual accessories under the lid. Suction is the… Read more

usual Miele high standard - nearly sucks the carpet off the floor on high speed. Use the vacuum on carpet, polished timber floors, lino & to suck cobwebs & dust from the walls, cornice, light fittings - even gave the drapes a go! My 10 year old Cat & Dog Miele is now the "renovation" vacuum & hasn't missed a beat sucking up plaster dust, stripped paint & other nasty bits - just keeps on keeping on!!

An excellent all rounder – This vacuum has been reliable for a very long time. There is a darn good reason people don’t see many Miele vacuums on gumtree. I have been loyal from the start and the truth is even if I was going overseas I would try and take it with me. Amazing and never skips a beat  Show details

Perfect for vacuuming small areas and great for those after corded vacuums – As an owner of the Dyson V8 Absolute and the Miele Complete C3 Powerline, I thoroughly enjoy using both vacuums around the house. Although the Dyson V8 is great in large areas due to its wireless design, the Miele is the perfect device for a stronger suction and ease of cleaning and removing waste. The design includes dustbags which provide an extremely hygienic method of removing all the dust and rubbish collected by the device.  Show details

Very Impressed – I replaced my previous bulky vacuum cleaner with the Miele Complete C3 Powerline and am so happy. This vacuum is lightweight has a long lead and is quiet. It is very easy to maneuver and comes with a good range of attachments including a turbo head and mini turbo head. As we have alot of tiled surfaces the brush attachment for these areas is used… Read more

regularly. This vacuum cleaner has on the handle the ability to turn on cleaner and also select different power modes, so saves having to bend over. Suction on this vacuum is excellent , the dust bags and filters are easy to change. Totally happy with this vacuum and would buy again.

Can't honestly believe how good this vacuum is – My wife purchased this vacuum despite me pushing for a popular bagless cyclone type of vacuum. I didn't believe in going back to a bagged vacuum until I read most industrial and commercial vacuums are bagged. I have to admit I was wrong. The suction from this thing is almost too high, in fact we did damage a rug by vacuuming on to high a setting. The HEPA filtration is very good and I honestly wouldn't recommend using any other brand or type.  Show details

Does what you need, when you need it – An easy to use and intuitive vacuum. Settings vary from soft vacuum (for drapes and blinds) to more powerful (floors and rugs). Easy disposal including a (disposable) bag clean up and effective clean for a spotless home. I would recommend this vacuum for anyone with a medium or large size area/home  Show details

Works great, love the turbo head! – The vacuum has worked great. We got the turbo head which is amazing and makes vacuuming so much easier! It's easy to maneuver and the cord is long enough to get around quite a bit. Can use on carpet or tiles/wooden floors. It's great to be able to do the whole house easily.  Show details

A few issues – Very good suction and overall performance. Bag full indicator always shows red even with empty bag. Bag capacity limited and replacements expensive. Too easy to inadvertently activate the On/Off switch when carrying barrel around.Comes equipped with Turbo brush and all the necessary tools. Bag issues disappointing given the cost but overall happy.  Show details

No problems – Powerful and well designed. I liked it so much i bought one for my workplace. It has lots of options and varying vacuuming options as well accessories. The accessories have a built in 'cabinet' on the vacuum cleaner. This is the best vacuum cleaner I've had so far. I went through a whole Dyson phase but these are much better...and they actually do the one thing the were designed to do really well.  Show details

Brilliant vacuum and perfect results every time – I was very impressed with the vacuum cleaner, the very first time I tried it, it worked very well. The suction is great and my carpets are very clean. It glides easily and every little spec and hair is sucked in within minutes. I liked the filters that I come with and they are easy to change and replace. The vacuum bags are also of good quality and easy to change as well. This cleaner is highly recommended!  Show details

Excellent....cannot do without! – This is my 3rd Miele vacuum cleaner...would not use anything else! Comes with a variety of attachments. Easy to use. Bags are a little bit over priced. Used for carpet and vinyl floors, carpet, deck.... Adjustable suction, which is perfect for all sorts of floors. Has easy retractable cord. Easy to pull around.  Show details