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Mint Telecom NBN 100/20 (Fast)

Mint Telecom NBN 100/20 (Fast)

4.9 from 23 reviews · View Statistics

Reviews

4.9

23 reviews
4
(0)
3
(0)
1
(0)
  • Value for Money
    4.9 (22)
  • Transparency
    4.8 (22)
  • Customer Service
    4.8 (22)
  • Adequate Speeds Yes (23) · No (0)
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Charles B.

Charles B.Greater Melbourne (Outer), VIC

Exceptional service

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1 comment
Mint Telecom
Michael S.Mint Telecom
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PeCo

PeCoGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • 1 like

Great support from this Aussie based provider

published

I have been with Mint for a few years now on ADSL now NBN, and really tested their support recently when we started to experience internet dropouts. Having an Australian based call centre is a major advantage for Mint, and communication was a breeze. The problem was eventually resolved by an NBN technician, and Mint stayed the course without ever trying to "pass the buck". Keep up the good work!

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Mint Telecom
Michael S.Mint Telecom
PeCo
PeCo

Your welcome!

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Nicole Wood

Nicole Wood

  • 2 reviews

5 star company

published

We have been with Mint telecom for years now at home and in our business. Outstanding service! Would highly recommend to anyone. No issues what so ever. Thank you Mint!

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Mint Telecom
Michael S.Mint Telecom
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Exceptional!

published

The service from Mint has been unlike any I have ever experienced not only from any other internet provider but from any product/services company. They are extremely polite, friendly and efficient. In a world where nothing is personal anymore, Mint provides the absolute best personalised service. Exceptional in every way!

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Mint Telecom
Michael S.Mint Telecom
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Ben

BenSouth East Queensland, QLD

Service stands out

published

Easy and friendly onboarding experience. 100/40 speeds delivered - so I am getting what it says on the tin. My internet has been down twice since I joined 2 months ago. One matter related to issues with my own equipment, the other was a network problem in my area. In both cases I got very quick assistance and speedy resolution. They are definitely keeping up their end of the bargain as an NBN retailer. Based on this experience, I have no trouble in recommending Mint.

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Mint Telecom
Michael S.Mint Telecom
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belinda

belindaHobart, TAS

  • 2 reviews

A top provider

published

Very professional and on time service from the first time we made contact for Mint to supply or NBN service. Very happy and totally impressed. With excellent speed and reliability. Thank you.

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Mint Telecom
Michael S.Mint Telecom
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Davy

DavyGreater Melbourne (Metropolitan), VIC

In an age of crap Telco customer service Mint stands head and shoulders above the rest!

published

Solid connection and performance from day one but the key differentiator for me has been the customer service, it's so great to have both local and responsive support here in Aus when needed and the (actual human!) 'Chat' box on the website is a great, speedy option for troubleshooting issues or asking account related questions. Highly recommended!

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Mint Telecom
Michael S.Mint Telecom
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honestjands

honestjandssydney

  • 7 reviews
  • 4 likes

Great personal service. Recommended.

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Mint Telecom
Michael S.Mint Telecom
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Passable product, terrible customer service

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Mint Telecom
Michael S.Mint Telecom
Yeahhhbob
Yeahhhbob
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jeremy

jeremypenrith

  • 3 reviews
  • 1 like

Excellent

published

from the moment I ordered NBN through Mint the experience has been excellent. Its the service you always expect but never seem to get anymore. I have since recommended to loads of people and the ones who have joined are also very happy. I joined because of the reviews about service (with some sceptism) but have not been disappointed. very happy customer

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Mint Telecom
Michael S.Mint Telecom
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Patrick B.

Patrick B.South East Queensland, QLD

Amazing Team

published

These Guy's are super efficient and great their customer service. Can not recommend more!
If anyone needs an Internet connection, these guys are a must!
I've had issues with nbn doing servicing in the area though mint where much more professional than me

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Mint Telecom
Michael S.Mint Telecom
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Outstanding Service

published

Have been a customer of MINT for over a year, and have fantastic service since our first call. Michael, Grant and Kelvin all go above and beyond and have made our NBN an excellent reliable service along with being the best "over the phone" troubleshooters I have ever dealt with. (This is after having patchy internet service with Telstra for years, and we run 2 businesses from home so it is essential).
They even help with technical advice/opinions if they are not making money out of it!
Cannot say enough about this excellent (Australian) company. Very happy, thanks!

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Mint Telecom
Michael S.Mint Telecom
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Dave F.

Dave F.Hobart, TAS

Mint service!

published

Grant and Kelvin were on the case from my first email. Less than 24 hours later, I was connected to Mint with a better bundle stronger connectivity. No disruption to my service which was great as I was working from home during the COVID-19 iso. Also, how good is it to support local during these difficult times. Well done guys! Cheers

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Mint Telecom
Michael S.Mint Telecom
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Jamie

JamieHobart, TAS

What Internode used to be like!

published

Reliable FTTP connection, easy setup (within 4 hours), great staff and easy to pay options. Much cheaper than going with Telstra, but with all the added benefits of a reliable service. Couldn't recommend them higher, especially if your Tasmanian.

Incentivised ReviewNo
Connection TypeFTTP (Fibre to the Premises)
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Mint Telecom
Michael S.Mint Telecom
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Excellent service for NBN FTTC from an amazing ISP

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Mint Telecom
Michael S.Mint Telecom
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First Class Service

published

We have been with Mint since February. I was impressed with the number of very positive reviews and I am very pleased that I chose them as our NBN provider.
The customer service is unbelievably good - friendly and helpful. A total contrast with our previous large internet provider. I highly recommend Mint Telecom.

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Mint Telecom
Michael S.Mint Telecom
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BetaBlocker

BetaBlockerGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 4 likes

Great NBN Provider

published

The transition to these guys from Telstra was painless. Everything went as well as it could. The guys in the services centre are easy to get hold of and are genuine Australians, in Tazzie I think. Price seems competitive and promised speeds have been met. Got recommended by another user and saved $50.

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Mint Telecom
Michael S.Mint Telecom
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Excellent, friendly and efficient service

published

Connection has been perfect so far and the best thing about them is the quick, friendly Australian based service. Quick installation and no long waiting time on hold, and I love being able to chat for assistance on Facebook messenger as well. Best provider I’ve had!

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Mint Telecom
Michael S.Mint Telecom
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Matt R

Matt RSouth East Queensland, QLD

Best internet service provider I’ve ever come across.

published

In the 1 instance I’ve had when the internet dropped out, Mint sorted for me immediately. Great service and very easy to speak to on the phone, it’s never taken me longer than 2 minutes to be speaking to a real person on the other end of the phone.

Clearly they are all very experienced as they know how to sort any issues quickly and efficiently.

Would 100% recommend to anyone.

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Mint Telecom
Michael S.Mint Telecom
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Eljay47

Eljay47Hobart, TAS

  • 6 reviews
  • 3 likes

What a pleasant surprise

published

After doing battle with foreign staff whom I could not understand and seemed not to listen or undertake any remedial action it was a breath of fresh air to ring up Mint Telecom to open a new connection after over 11 years with my previous provider (see comment iiNet)
My connection was fixed immediately and I was supported all the way, what a team all out of the top drawer.
Undoubtedly the best ISP I have dealt with with blisteringly fast speeds.
Can only suggest that you get on board the Mint expeess.

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Mint Telecom
Michael S.Mint Telecom
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Mint Telecom NBN 100/20 (Fast)

Details

Compare all 6 Mint Telecom
CategoryInternet Service Providers
Standard Monthly Price $89.95
Typical Evening Download Speed 60.0 Mbps
Max Download Speed 100 Mbps
Max Upload Speed 20 Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceUnlimited
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