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Mint Telecom NBN 50/20 (Standard)

Mint Telecom NBN 50/20 (Standard)

4.9 from 102 reviews · View Statistics
See the Best Internet Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.9
102 reviews
5
(100)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    4.8 (95)
  • Transparency
    4.9 (88)
  • Customer Service
    4.9 (99)
  • Adequate Speeds Yes (94) · No (1)
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Kristine M
Kristine MGreater Melbourne (Inner), VIC

Tip Top

published

We used Mint in Adelaide and then when I moved to Melbourne, I chose them again. Excellent and reliable service. Customer care and support was amazing in helping me set up the connection speedily and they were extremely patient. Have had no problems since installation. And their follow-up is regular.

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Mint Telecom
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Kyla M.
Kyla M.South East Queensland, QLD

Mint customer service always exceed expectations!

published

Mint customer service is so amazing that they called me about our intermittent connection (rusty copper cable) before I had a chance to call them. They always exceed my expectations.

  • Value for Money
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Mint Telecom
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Darren
DarrenHobart, TAS
  • 2 reviews

hands down the best ISP out there

published
  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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Seamless smooth to deal with

published

Had bad experience with reception then Mint came along and everything has been great .Would recommend to anybody looking to upgrade to faster service. MINT are very helpful with set as well..

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Mint Telecom
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Franky65
Franky65
  • 3 reviews

NBN internet connection

published

Switched to Mint Telecom after having enormous difficulties and zero service with our previous provider.
The transition was smooth, and the service has been outstanding with follow up emails to ensure we are satisfied and immediate responses with any concerns via messenger.
Thank you Mint.

  • Value for Money
  • Customer Service
Mint Telecom
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Nipsirch
NipsirchHobart, TAS

Splendid service and a great product.

published

Chose MINT because of their reviews and they are based locally to me - I have been delighted with my decision. Had Mint for about a month now and the connection is super reliable for us (two users, usual email stuff, web surfing and stream films/TV and live sport). The great service started before we were customers: I wasn't sure which router to get and was really grateful for their advice. Then - bearing in mind I am from Generation Dinosaur - I had difficulty setting up the system. I spoke to Josh who was amazingly patient and guided me through the process (thanks Josh!). I am totally confident that anybody choosing MINT will be equally pleased with their decision.

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C Huynh
C HuynhSydney, NSW
  • 5 reviews

Exceptional customer service and technical support!!!

published

I upgraded the firmware of my modem, there was a glitch and resulted in unstable and slow connection. I emailed Mint for support and resolved the problem late night and early next morning. The customer support is professional and knowledgeable.

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Matt H.
Matt H.Hobart, TAS

Never found better

published

Mint have never let me down.
From simple enquiries to complicated requests they always treat you like a valued customer without seeming like they 'have' to.
I recommend Mint Telecom to all family and friends without hesitation.

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Mint Telecom
Michael S.Mint TelecomSend a private message
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Alessandro
AlessandroGreater Melbourne (Inner), VIC

Great company to sign up with

published

I've had Mint for about a week, so review is mostly about the company than the connection itself (which has been stable and working fine, by the way).
Company though has been super helpful in setting up everything - an easy operation, recommending me to switch Modem as, apparently, mine was a bit outdated - they've checked in with me after a couple of days and gave tips as on how to improve the connection throughout the house.
So a great experience overall!

  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message

Hi Alessandro,
Great experience is what we aim for! So awesome to get that feedback from you and really appreciate you making the time to let us know.
Cheers
Michael

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Jennifer
JenniferSydney, NSW
  • 3 reviews

Highly recommended

published

I’ve been with Mint for about a month now and I’ve been so happy with everything. It was really easy to get my service set up, and the support staff were so helpful and responsive with all my questions during set up. The plan I selected is working well for me, with no dropouts or any issues at all. I’m confident that if I ever encounter an issue it will be resolved as quickly as possible. The staff are genuinely outstanding.

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Mint Telecom
Michael S.Mint TelecomSend a private message
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Excellent customer service

published

Excellent customer service and promptly attending to any issues that may arise. First connection was very simple and well explained by the customer service team. I definitely recommend connecting with Mint Telecom!

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Ron
Ron
  • 4 reviews
  • 1 like

Great service

published

Connection is extremely reliable, it's rock solid for multi-attendee zoom. Plus they are nice people to deal with. It was a super-quick switch over from Telstra! They do it all.

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Mint Telecom
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Vincent S.
Vincent S.Sydney Surrounds, NSW

Customer service sets a bench mark no other telco's could ever meet.

published

Mint Telecoms support over the last 12 months has been exceptional, my service has been deteriorating measurably over the last two months. Mint Telecom has monitored the issues, supplied technical help and advice and have been very proactive with raising jobs with NBN when there was no improvement. They have shown that they not only take there customers seriously, but actually care about the quality of service they provide. Which has resulted in the benchmark that the other Telco's have no chance of matching.

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Mint Telecom
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Karl
KarlGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Mint fixed my poor audio quality and no drop outs now. Thanks

published

Mint fixed my poor audio quality and no drop outs now. im happy with the service i recieve. Much better than the other service from the last company Thanks mint!

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Mint Telecom
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joe
joeSydney, NSW
  • 2 reviews
  • 1 like

Brilliant company run by humans

published
  • Value for Money
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Mint Telecom
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Questions & Answers

Toby
Tobyasked
NBN 50/20 (Standard)

When I check the availability of my connection with Telstra at my address below, the Telstra website says that I cannot connect.
I assume you use Telstra for your line, can I still use your service?
Address:U10/74 Creek Rd, Mount Gravatt East, QLD, 4122

1 answer
Mint Telecom
Michael S.Mint TelecomSend a private message
Tez
Tezasked
NBN 50/20 (Standard)

do mint have email addresses?

3 answers
Mint Telecom
Michael S.Mint TelecomSend a private message
Tez
Tez

Thanks Michael.

DesignKink
DesignKink

Hi Tez, I can get you a permanent custom email address, through my web hosting business, use our contact form and I'll tell you more.
https://foxiewebdesign.com

midge
midgeasked
NBN 50/20 (Standard)

if i were to sign up with mint on nbn Q1 can you get foxtel,fetch or netflix Q2 can you get a phone line Q3 can you use a telstra adsl 2+ as your nbn modem

4 answers
Mint Telecom
Michael S.Mint TelecomSend a private message
midge
midge

thanks for the quick response,how long does it take to get up and running,i move into a new apartment in two weeks and it has nbn.

Mint Telecom
Michael S.Mint TelecomSend a private message

If it's already installed then we can activate same day.
Best to contact us well in advance though as we can get it all ready and schedule to activate whenever required.
Cheers Michael

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Mint Telecom NBN 50/20 (Standard)

Details

Compare all 6 Mint Telecom
CategoryInternet Service Providers
Standard Monthly Price $79.95
Typical Evening Download Speed 30Mbps
Max Upload Speed 20 Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceUnlimited
Max Download Speed 50 Mbps
Compare all 6 Mint Telecom
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