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2Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW)

Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW)

 VerifiedMPN: DXK24ZTLA-WF
2Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW)
4.8

52 reviews

Positive vs Negative
98%2%
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Build Quality
4.8
Value for Money
4.7
Ease of Use
4.5
Cleaning & Maintenance ?
4.8
Noise Level
4.1
Heating / Cooling Speed
4.7
5 Constantine Sahinis  · Very happy with unit bought and a great sense of security from a great company.
5 Col Hale  · Yet to use it in the heat of summer, but it does run quietly & is very efficient. The M-Air app makes control of the aircon super easy.
5 Muhammed Madathil  · AC is working perfectly and doing its job though the noise is a bit loud.
4 Jay  · Great product that works efficiently. The wifi though is difficult to connect and I still haven’t managed it
5 Dianne Craig  · Efficient,easy to use, we've certainly noticed an improvement from our old Dakin ac
5 Phil  · Positive overall – Very pleased with performance of unit. Pushes more air very quietly than previous unit therefore better heating and cooling in the house.

Reviews with attachments

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Rachel W.
Rachel W.SA3 posts
  Verified DXK24ZTLA-WF

Very quiet system with very good cooling capabilities – Bought a 7.1kw split system to replace an old delinghi 7kw split. It took me over an hour to set up the wifi for it because the instructions on how to isn't very informative. But once I had it set up the app seems to work fine but buffers when ever you change a setting/temperatureor anything for maybe 5 - 1 pp seconds. The app tells you the… Read more

inside/outside temperatures but I'm not sure if the outside temperature is 100% accurate especially when the outdoor is in direct sunlight as once when I checked it said it was 40C outside but my weather app said the temperature was only 30C at the time. The air con does an amazing job at cooling I have it installed in my loungeroom and when on full fan speed, I can (only just) feel it in my bedroom at the furthest end of the house. Also compared to my Delonghi its extremely quiet. You can hear the fan blowing out its not really loud and the outside part is extremely quiet compared to my delonghi which you can hear from a distance away to the point a few times while not too far away from it, I have thought the system was turned off. Lastly I had problems with the system not working straight after installation ( not an issue with the actually air con but an issue caused by the electrician who installed the system) and the warranty people were pretty fast with replying to my email and arranging someone to come out and find the fault but they sent me a ton of questions and wanted photos of model numbers/ serial numbers and other things before they were willing to come out which was a pain and took me a while to complete.

Recent reviews

Heather
HeatherQLD3 posts
  Verified DXK24ZTLA-WF

I am very happy with my Mitsubishi Air conditioner and would not buy any other brand. I would recommend this product to my family and friends. The installation was a very easy process, the staff were very friendly and helpful. My Air conditioner handles the high peak demand with ease and it works extremely well in both winter and summer seasons. Show details

Cathie Hair
Cathie Hair
  Verified DXK24ZTLA-WF

Love the air-conditioner this summer! Our solar PV panels are easily running the units so it's free comfort for us. We have not had a winter yet to test how well the units' heating performs.

Ian Hamilton
Ian HamiltonWA
  Verified DXK24ZTLA-WF

This unit is replacing a previously installed approximately 20 year old Fujitsu system that was working but getting noisy. As we have three smaller MHI units installed in bedrooms, we opted to update to the 7.1kW Ciara for the larger kitchen, dining and living area and haven't been disappointed in it's performance at all, be it for heating on 3.4C winter mornings or cooling even in 40C plus summer days. Show details

Fred
Fred
  Verified DXK24ZTLA-WF

I regret purchasing the Mitsubishi Heavy Industries (MHI) Air Conditioner. I rely on it during the recent extreme heat to ease my shortness of breath caused by advanced emphysema and complicated pneumonia. Sadly, after installation, the air conditioner required approximately eight service calls, repeated pleas for replacement, and frustrating… Read more

arguments with both the seller/installer and the MHI area service supervisor, who was notably unfriendly. The purchase was made on August 7th, 2024, and the unit was finally replaced on February 12th, 2025. During this period, it functioned only intermittently. We requested the warranty period to start from the date of the replacement unit; however, MHI rejected this request. As an 83-year-old, and my wife being 79 years old, this purchase has caused us significant anxiety, depression, and sleepless nights. An apology from MHI in the form of a $3,000.00 gift would greatly restore our faith in Mitsubishi Split system air conditioners. "Word of Mouth" can have a very powerful impact, whether positive or negative, on business organizations.

H Bennett
H Bennett
  Verified DXK24ZTLA-WF

Ciara series excellent for heating – The Ciara series unit has been highly effective in heating our house 24 hrs a day in a Tasmanian winter and is surprisingly economical to run. Its capacity to provide cooling has been a bonus. The unit fits well into limited wall space and is not intrusive. After previously using gas heating for many years, the unit's effectiveness has been a pleasant surprise. Show details

Jayson S.
Jayson S.NSW
  Verified DXK24ZTLA-WF

What a cool job – Excellent product installed by equally excellent people. The customer service , courtesy are all very good I would recommend them to anybody who needs to replace and improve upon their home heating and air conditioning. Show details

ian
ian
  Verified DXK24ZTLA-WF

A quiet effective aircondlting unit – Great aircon. So quiet and cools the entire room. Dry mode has been a blessing on these very humid days. It is so quiet that we sometimes forget it is on! Show details

Chris Oliver
Chris OliverVIC
  Verified DXK24ZTLA-WF

Excellent choice – Extremely satisfied with Mitsubishi air conditioner. Quiet and efficient. Mainly used for heating. The wi-fi is a great addition, allowing the unit to be turned on when we are an hour from home. Show details

Christopher Herridge
Christopher Herridge
  Verified DXK24ZTLA-WF

Happy – Very happy with air con has been getting a good work out. I have asked my supplier and installer about a brown liquid that is coming out the outside unit in the centre of the unit he has not got back to me would you know what it is. Show details

Anita.W
Anita.WNSW4 posts
  Verified DXK24ZTLA-WF

Excellent product - Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) – Happy with my purchase works effectively. Ease of use, easy to clean filter. Would recommend Show details

Greg Wyeth
Greg Wyeth
  Verified DXK24ZTLA-WF

Awesome Air Conditioner – The Mitsubishi Heavy industries Ciara (7.1KW) Works perfectly in our house, I couldn't ask for anything better. Awesome Air conditioner, very comfortable in the summer and perfect for winter. Show details

Split System Air Conditioners

Find out how Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) compares to other Split System Air Conditioners

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Bruce Hemphill
Bruce Hemphill
  DXK24ZTLA-WF

Cool summer days – Replaced my very old Mitsubishi non-inverter AC with this new unit Both inside and outside units do not make a lot of noise, I can set the temperature about three or 4° higher than the old unit and achieve a better cooling effect Love The fact that you can connect from your mobile phone when you’re out so the house is nice and cool when you get home Show details

John
John2 posts
  Verified DXK24ZTLA-WF
Build Quality
Ease of Use
Cleaning & Maintenance
Heating / Cooling Speed

Replacing an older unit and working well – My previous Mitsubishi Heavy Industries air conditioner was still going after 24 years but struggling a bit power consumption wise so I replaced it with this new unit. So far the new unit is performing well and using less power to get the same result. Also, 24 years after the first unit was installed the overall cost of the new unit plus installation was actually cheaper.... Show details

Lyn
Lyn2 posts
  Fair Incentive DXK24ZTLA-WF

Comfort and affordability – I absolutely love this system it’s powerful and got me through the steamy temperatures of Queensland's hot summer this year. The only thing I find difficult is reading the instructions. I would rather have a diagram displaying ‘when it’s hot and steamy do this or cold do this Show details

Crystal L
Crystal L4 posts
  DXK24ZTLA-WF

"Built-in Wifi" – Bought this and it looks and cools great. It's small and compact. But I bought this mainly for its wifi feature, and the app is kind of horrible, along with the set up process being incredibly difficult to find. Can't seem to remote control the airconditioners. Show details

Mahesh Patel
Mahesh Patel
  Fair Incentive Verified DXK24ZTLA-WF

its good like Mitsubishi electrics and fijutsu – As an I am electrician and this product use for my own home that is great Show details

Damo89
Damo89QLD3 posts
  Verified DXK24ZTLA-WF

Good product – Installed few months ago fantastic aircon works better than anticipated.

shell.L
shell.L5 posts
  Verified DXK24ZTLA-WF

Love my cool home – Cools the house quickly. Power bill surprisingly low for using aircon most days through January. Quiet and looks okay too Show details

Baz
BazVIC2 posts
  DXK24ZTLA-WF

Great built in wi fi – Very efficient and quiet unit a bit fiddly to set up wi fi connection but got it in the end and works great with the app Show details

Terence Kirkbride
Terence Kirkbride
  Verified DXK24ZTLA-WF

Satisfied – Very satisfied with purchase. AC unit is very quiet and efficient and meets my needs. Show details

Split System Air Conditioners

Find out how Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) compares to other Split System Air Conditioners

Know better, choose better.

Compare all
Mo Rezai
Mo RezaiVIC3 posts
  Verified DXK24ZTLA-WF

Works like a charm – Really glad I went with mitsubishi air conditioner for the living room. Trusted brand and works like a charm.

Pete and Mal D
Pete and Mal DQLD2 posts
  Verified DXK24ZTLA-WF

Value for momeny – Good unit, quiet, and runs reliably! I also got it installed when there was a promotion on so I saved a few dollars as well!! Show details

Kartik
Kartik5 posts
  Verified DXK24ZTLA-WF

Good aircon. Worth the money – Good aircon with smarts. bill is also not too high. Show details

Terri
TerriVIC2 posts
  Verified DXK24ZTLA-WF

Great purchase – Great unit that both heats and cools wonderfully. Elated by the reach we get for rooms down the hallway. Show details

Rajat Setia
Rajat Setia
  Verified DXK24ZTLA-WF

Good AC - does its job – Good AC - does its job beautifully. Always fan of Mitsubishi

Sailor M.
Sailor M.2 posts
  Verified DXK24ZTLA-WF

Worth the money paid for – Satisfied with the performance of the unit. Wifi connectivity is really handy even though the app is a bit slow. Show details

giantcrx
giantcrx6 posts
  Verified DXK24ZTLA-WF

Excellent – Efficient and very quiet, easy to use and cheap to run. Show details

Geoff Rogers
Geoff RogersQLD2 posts
  DXK24ZTLA-WF

love our mhi split system air conditioner – We love our new mhi a/c, works beautifully & is nice & quiet. Looks great too. Show details

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