Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW)
VerifiedMPN: DXK24ZTLA-WF52 reviews
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Very quiet system with very good cooling capabilities – Bought a 7.1kw split system to replace an old delinghi 7kw split. It took me over an hour to set up the wifi for it because the instructions on how to isn't very informative. But once I had it set up the app seems to work fine but buffers when ever you change a setting/temperatureor anything for maybe 5 - 1 pp seconds. The app tells you the… Read more
inside/outside temperatures but I'm not sure if the outside temperature is 100% accurate especially when the outdoor is in direct sunlight as once when I checked it said it was 40C outside but my weather app said the temperature was only 30C at the time. The air con does an amazing job at cooling I have it installed in my loungeroom and when on full fan speed, I can (only just) feel it in my bedroom at the furthest end of the house. Also compared to my Delonghi its extremely quiet. You can hear the fan blowing out its not really loud and the outside part is extremely quiet compared to my delonghi which you can hear from a distance away to the point a few times while not too far away from it, I have thought the system was turned off. Lastly I had problems with the system not working straight after installation ( not an issue with the actually air con but an issue caused by the electrician who installed the system) and the warranty people were pretty fast with replying to my email and arranging someone to come out and find the fault but they sent me a ton of questions and wanted photos of model numbers/ serial numbers and other things before they were willing to come out which was a pain and took me a while to complete.
Recent reviews
I am very happy with my Mitsubishi Air conditioner and would not buy any other brand. I would recommend this product to my family and friends. The installation was a very easy process, the staff were very friendly and helpful. My Air conditioner handles the high peak demand with ease and it works extremely well in both winter and summer seasons. Show details
Love the air-conditioner this summer! Our solar PV panels are easily running the units so it's free comfort for us. We have not had a winter yet to test how well the units' heating performs.
This unit is replacing a previously installed approximately 20 year old Fujitsu system that was working but getting noisy. As we have three smaller MHI units installed in bedrooms, we opted to update to the 7.1kW Ciara for the larger kitchen, dining and living area and haven't been disappointed in it's performance at all, be it for heating on 3.4C winter mornings or cooling even in 40C plus summer days. Show details
I regret purchasing the Mitsubishi Heavy Industries (MHI) Air Conditioner. I rely on it during the recent extreme heat to ease my shortness of breath caused by advanced emphysema and complicated pneumonia. Sadly, after installation, the air conditioner required approximately eight service calls, repeated pleas for replacement, and frustrating… Read more
arguments with both the seller/installer and the MHI area service supervisor, who was notably unfriendly. The purchase was made on August 7th, 2024, and the unit was finally replaced on February 12th, 2025. During this period, it functioned only intermittently. We requested the warranty period to start from the date of the replacement unit; however, MHI rejected this request. As an 83-year-old, and my wife being 79 years old, this purchase has caused us significant anxiety, depression, and sleepless nights. An apology from MHI in the form of a $3,000.00 gift would greatly restore our faith in Mitsubishi Split system air conditioners. "Word of Mouth" can have a very powerful impact, whether positive or negative, on business organizations.
Ciara series excellent for heating – The Ciara series unit has been highly effective in heating our house 24 hrs a day in a Tasmanian winter and is surprisingly economical to run. Its capacity to provide cooling has been a bonus. The unit fits well into limited wall space and is not intrusive. After previously using gas heating for many years, the unit's effectiveness has been a pleasant surprise. Show details
What a cool job – Excellent product installed by equally excellent people. The customer service , courtesy are all very good I would recommend them to anybody who needs to replace and improve upon their home heating and air conditioning. Show details
A quiet effective aircondlting unit – Great aircon. So quiet and cools the entire room. Dry mode has been a blessing on these very humid days. It is so quiet that we sometimes forget it is on! Show details
Excellent choice – Extremely satisfied with Mitsubishi air conditioner. Quiet and efficient. Mainly used for heating. The wi-fi is a great addition, allowing the unit to be turned on when we are an hour from home. Show details
Happy – Very happy with air con has been getting a good work out. I have asked my supplier and installer about a brown liquid that is coming out the outside unit in the centre of the unit he has not got back to me would you know what it is. Show details
Excellent product - Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) – Happy with my purchase works effectively. Ease of use, easy to clean filter. Would recommend Show details
Awesome Air Conditioner – The Mitsubishi Heavy industries Ciara (7.1KW) Works perfectly in our house, I couldn't ask for anything better. Awesome Air conditioner, very comfortable in the summer and perfect for winter. Show details
Find out how Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) compares to other Split System Air Conditioners
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Cool summer days – Replaced my very old Mitsubishi non-inverter AC with this new unit Both inside and outside units do not make a lot of noise, I can set the temperature about three or 4° higher than the old unit and achieve a better cooling effect Love The fact that you can connect from your mobile phone when you’re out so the house is nice and cool when you get home Show details
Replacing an older unit and working well – My previous Mitsubishi Heavy Industries air conditioner was still going after 24 years but struggling a bit power consumption wise so I replaced it with this new unit. So far the new unit is performing well and using less power to get the same result. Also, 24 years after the first unit was installed the overall cost of the new unit plus installation was actually cheaper.... Show details
Comfort and affordability – I absolutely love this system it’s powerful and got me through the steamy temperatures of Queensland's hot summer this year. The only thing I find difficult is reading the instructions. I would rather have a diagram displaying ‘when it’s hot and steamy do this or cold do this Show details
"Built-in Wifi" – Bought this and it looks and cools great. It's small and compact. But I bought this mainly for its wifi feature, and the app is kind of horrible, along with the set up process being incredibly difficult to find. Can't seem to remote control the airconditioners. Show details
its good like Mitsubishi electrics and fijutsu – As an I am electrician and this product use for my own home that is great Show details
Good product – Installed few months ago fantastic aircon works better than anticipated.
Love my cool home – Cools the house quickly. Power bill surprisingly low for using aircon most days through January. Quiet and looks okay too Show details
Great built in wi fi – Very efficient and quiet unit a bit fiddly to set up wi fi connection but got it in the end and works great with the app Show details
Satisfied – Very satisfied with purchase. AC unit is very quiet and efficient and meets my needs. Show details
Find out how Mitsubishi Heavy Industries Ciara DXK24ZTLA-WF (7.1kW) compares to other Split System Air Conditioners
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Works like a charm – Really glad I went with mitsubishi air conditioner for the living room. Trusted brand and works like a charm.
Value for momeny – Good unit, quiet, and runs reliably! I also got it installed when there was a promotion on so I saved a few dollars as well!! Show details
Good aircon. Worth the money – Good aircon with smarts. bill is also not too high. Show details
Great purchase – Great unit that both heats and cools wonderfully. Elated by the reach we get for rooms down the hallway. Show details
Good AC - does its job – Good AC - does its job beautifully. Always fan of Mitsubishi
Worth the money paid for – Satisfied with the performance of the unit. Wifi connectivity is really handy even though the app is a bit slow. Show details
Excellent – Efficient and very quiet, easy to use and cheap to run. Show details
love our mhi split system air conditioner – We love our new mhi a/c, works beautifully & is nice & quiet. Looks great too. Show details
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