Mobileciti

Avoid this company if you expect basic customer service. I bought a brand new phone from them and it was completely dead on arrival. It wouldn't turn on or take a charge at all straight out of the box. Instead of just refunding or replacing a faulty item, their support tried to stall me with useless troubleshooting steps. Then they tried to force… Read more

me into a long warranty repair process for a phone that never worked. To make it worse, they told me they were sending a prepaid return label and then completely ghosted my emails.

I ended up having to bypass them completely and go through PayPal buyer protection just to get my money back. If you risk buying from them, make sure you use PayPal because their own customer service is useless.

Purchased from their online store. Specifically made sure I unticked marketing emails and declined to make an account. Next day they start sending me spam and have created an account. Apart from being annoying, it is against Australian Privacy Law. Pretending to comply while actively ignoring the requirements. Show details

Watch stopped working within warranty, they told my i had to call some other guys called roadhound despite me buying the watch from them. I ended up sending my watch to the roadhound guys who confirmed it was defective and a repair was going to take… Read more

2 months so the agreed on a refund after over 2 weeks of back and forth. So i contact mobileciti to get the refund and they are requesting to see screenshots of the emails from roadhound(how unprofessional) they keep saying that i can have store credit but refusing a refund. After posting them my rights they now say that i sent the watch to roadhound not them so because of that they dont owe me a refund. Stay away from these guys and buy somewhere reputable.

Purchased a Series 11 Apple Watch. This arrived the next morning. The watch was as expected, plus a nice little discount sweetened the deal. I cannot fault my shopping experience. Well done, thanks so much. Vicki Show details

I was looking for a new Samsung A57 phone and found Mobileciti's Ebay store. After reading many positive reviews, I placed an order for a new phone. The new phone arrived quickly, as described and packaged well. I highly recommend Mobileciti and will definitely purchase from them again. Regards, Gary. Show details

The Shokz headphones are fantastic. Mobileciti made the purchase easy and hassle free, very fast despatch and postage costs were great. I would certainly recommend this company. Show details

very bad after sale service – I bought mobile phone S7 and doesn't receive calls and when I asked them for checkup or replace they just tried once and they said it's working ,when you ntry a phone you should make a proper check not just try once

Purchased a steam deck via ebay and they repeatedly flipped on the warranty period, presented a large amount of false claims about the item, and refused a valid warranty claim. If you're looking for aftercare or security in purchases I wouldn't shop here. Show details

I ordered a smartwatch, it arrived and on the first day of wearing there were issues with the screen. I emailed MobileCiti and they responded with some initial troubleshooting (and asked if it had been in water or dropped - which it hadn't). We did the troubleshooting and the screen issue was still there. Sent another email and they asked for a… Read more

video of the issue. Since then we have resolved the issue and they sent me a label to return label, and refunded the cost of the watch, thanks.

I recently purchased the Xiaomi 17T and I'm very happy with it. The phone arrived exactly as described and works great. The seller was excellent with communication, answered my questions promptly, and shipped the item incredibly fast—like a rocket! Overall, it was a smooth and positive buying experience. Highly recommended! Show details

After buying a phone off them through ebay we could not get it to work properly so my daughter took it to the Lidcombe store and they were very helpful in getting it to work Show details

Impressive supplier. I took a chance on a 3D printer. I was really really pleased. Item appeared brand new (even though stated refurbished). Postage really fast. Very happy. Show details

Had an issue with a smart watch I purchased through them on amazon. The process to send it back was easy, always replied to my questions and have now received a replacement watch. Great customer service. Show details

The item was competitively priced, clearly described and very nicely presented. In turn, I'm highly impressed with both Mobileciti's very prompt and informative delivery service. Show details

Have used this company several times over the years to buy my Samsung Mobile Phones. Service has always been very good with speedy delivery times. They sell ALL brands of mobile phones but have always been my go to when upgrading. Can't recommend them highly enough !!! Show details

Ordered my headphones on ebay direct fromMobileciti and not only did they come as described, sealed new. They came faster than told. Ordered yesterday 8th December and arrived this morning 9th December. I will definitely buy from Mobileciti again

The service provided by this Company was just excellent. They made sure that I was informed of everything and the item I purchased was dispatched to me very quickly. The site was so easy to navigate and they sell so many wonderful things. The product I bought was new and packaged so well to keep it safe during it's journey to me.

I did a bit of homework looking for a keyboard to replace my Merc Stealth, but no joy as its not made any more however the guys at Mobileciti were super easy to deal with, I bought a Logitech G213 Prodigy, it was sent out and delivered very quick and packaged thoroughly. I would highly recommend them, and I will most definitely be adding them as my new favorite go to online store. 5* all the way Show details

I bought a refurbished mobile phone from the Mobileciti eBay store and couldn’t be happier. The condition of the phone is absolutely fantastic—looks and works like new! The price was excellent, and to top it off, I received the phone three days earlier than the expected delivery date. Customer service was outstanding. 10/10 experience—highly recommend! Show details

Over the last 10 years, this would be my third, perhaps forth Mobile Phone purchase from Mobileciti. Why? Because each time they have supplied the mobile phone I wanted, at a competitive price, well packed with fast and tracked P&P. Can't fault them. Show details

I have recently purchased from this business and I have to say it was one of the most pleasant transactions I have had. Fast shipping and high quality. I highly recommend them. Show details

I purchased a mobile phone on the online store extremely happy with service and customer care the phone was at a great price happy with whole experience will buy from again 10/10 I highly recommend Show details