Mobileciti Online store

Watch stopped working within warranty, they told my i had to call some other guys called roadhound despite me buying the watch from them. I ended up sending my watch to the roadhound guys who confirmed it was defective and a repair was going to take… Read more

2 months so the agreed on a refund after over 2 weeks of back and forth. So i contact mobileciti to get the refund and they are requesting to see screenshots of the emails from roadhound(how unprofessional) they keep saying that i can have store credit but refusing a refund. After posting them my rights they now say that i sent the watch to roadhound not them so because of that they dont owe me a refund. Stay away from these guys and buy somewhere reputable.

Impressive supplier. I took a chance on a 3D printer. I was really really pleased. Item appeared brand new (even though stated refurbished). Postage really fast. Very happy. Show details

Had an issue with a smart watch I purchased through them on amazon. The process to send it back was easy, always replied to my questions and have now received a replacement watch. Great customer service. Show details

The item was competitively priced, clearly described and very nicely presented. In turn, I'm highly impressed with both Mobileciti's very prompt and informative delivery service. Show details

Purchased a steam deck via ebay and they repeatedly flipped on the warranty period, presented a large amount of false claims about the item, and refused a valid warranty claim. If you're looking for aftercare or security in purchases I wouldn't shop here. Show details

I ordered a smartwatch, it arrived and on the first day of wearing there were issues with the screen. I emailed MobileCiti and they responded with some initial troubleshooting (and asked if it had been in water or dropped - which it hadn't). We did the troubleshooting and the screen issue was still there. Sent another email and they asked for a… Read more

video of the issue. Since then we have resolved the issue and they sent me a label to return label, and refunded the cost of the watch, thanks.

Not honouring a basic return & refund. I ordered a product from them recently. When it arrived in the mail it charged the way it was explained in the manual but it wasn't working as intended. So I sent an email asking for the process I needed to follow to return it for a refund. MobileCiti replied that I had to try all this technical stuff to try… Read more

to get it to work. While I replied back and waited for their response again, I charged the product overnight because I thought maybe it wasn't charged long enough. The next day, the response from MobileCiti was to do even more technical testing. I've replied they are not honouring basic consumer protection laws and at the moment I'm still waiting for any reply from them to show that they do actually take consumer laws serious.

Update: This eventually lasted for 11 emails and mediation through Product Review with email after email asking for more technical information to avoid processing a refund. MobileCiti did eventually process a refund, but not without the mediation by Product Review and a warning that I'd contact Fair Trading. Overall, I'm leaving this review here for everyone to read. Avoid MobileCiti, do post a review on Product Review because in the end it helps every consumer and holds business accountable!

Update: Just minutes after I updated this review I was called on my phone to ask me to take down this review. Reviews help to business accountable!

Purchased a Series 11 Apple Watch. This arrived the next morning. The watch was as expected, plus a nice little discount sweetened the deal. I cannot fault my shopping experience. Well done, thanks so much. Vicki Show details

I was looking for a new Samsung A57 phone and found Mobileciti's Ebay store. After reading many positive reviews, I placed an order for a new phone. The new phone arrived quickly, as described and packaged well. I highly recommend Mobileciti and will definitely purchase from them again. Regards, Gary. Show details

The Shokz headphones are fantastic. Mobileciti made the purchase easy and hassle free, very fast despatch and postage costs were great. I would certainly recommend this company. Show details

Have used this company several times over the years to buy my Samsung Mobile Phones. Service has always been very good with speedy delivery times. They sell ALL brands of mobile phones but have always been my go to when upgrading. Can't recommend them highly enough !!! Show details

Ordered my headphones on ebay direct fromMobileciti and not only did they come as described, sealed new. They came faster than told. Ordered yesterday 8th December and arrived this morning 9th December. I will definitely buy from Mobileciti again

The service provided by this Company was just excellent. They made sure that I was informed of everything and the item I purchased was dispatched to me very quickly. The site was so easy to navigate and they sell so many wonderful things. The product I bought was new and packaged so well to keep it safe during it's journey to me.

I did a bit of homework looking for a keyboard to replace my Merc Stealth, but no joy as its not made any more however the guys at Mobileciti were super easy to deal with, I bought a Logitech G213 Prodigy, it was sent out and delivered very quick and packaged thoroughly. I would highly recommend them, and I will most definitely be adding them as my new favorite go to online store. 5* all the way Show details

I bought a refurbished mobile phone from the Mobileciti eBay store and couldn’t be happier. The condition of the phone is absolutely fantastic—looks and works like new! The price was excellent, and to top it off, I received the phone three days earlier than the expected delivery date. Customer service was outstanding. 10/10 experience—highly recommend! Show details

Over the last 10 years, this would be my third, perhaps forth Mobile Phone purchase from Mobileciti. Why? Because each time they have supplied the mobile phone I wanted, at a competitive price, well packed with fast and tracked P&P. Can't fault them. Show details

I have recently purchased from this business and I have to say it was one of the most pleasant transactions I have had. Fast shipping and high quality. I highly recommend them. Show details

I purchased a mobile phone on the online store extremely happy with service and customer care the phone was at a great price happy with whole experience will buy from again 10/10 I highly recommend Show details

Extremely happy with purchased product. Seller provides thorough information on purchase and follows up with excellent communication in all areas. Cannot fault this Seller. Having been a purchaser since 2006 on ebay I consider this seller to be the best I have dealt with in that time. Show details

I highly recommend Mobileciti. The phone I bought online (Vivo Y21s) was well priced, was delivered quickly and was in perfect condition. The phone was carrier locked, but I knew that when I purchased it. Henry from Mobileciti was very helpful in working through the unlocking process, Show details

Brought the IMOU security camera, honestly such great value for money. Cheap but high quality. Easy to set up, no silly pop up adds that drive you mad. Have had 2 similar operating over the past two years, perfect to play back who comes to the house, checking parcels etc. Can check our house even when I worked overseas. Am changing all cameras across to IMOU. Quick service, top support. PERFECT Show details

I bought a phone through ebay store. Requested a corrected invoice and received it very promptly even on a Sunday evening. Thank you Hjina for your prompt assistance, greatly appreciated!

Original EOFYS mobile phone purchase with transit protection was lost by Australia Post. Mobileciti sent me a simple form to filling and replaced the phone using Star Trak for shipment this 2nd time. Good service. Show details