- Sign in
- Write a review
Mobileciti Online store
Stephan B.Melbourne
- 7 reviews
- Verified customer
A waste of time writing to the customer representative
If you leave them a poor review they will contact you asking me a long list of information. It's a strategy, hoping you don't have the information so that they have an excuse not to help. It's also a strategy to frustrate you with a long conversation so that you give up and won't bother anymore. However, since I have all the information, they came up with other excuses. [name removed] from Mobile Citi told me it's been a long time, he can't reopen the case. However, he also wrote his colleague [name removed] was unable to overturn the outcome w...Read more
hen I sent my phone to repair while it was under warranty. The timeframe excuse does not work since regardless of the time you complain they can't overturn the outcome. They offer "credit/discount" if I purchase again from them. In other words, after they sell a crap phone. And you need to send them more money to get a compensation. A joke of a solution that they offer, it's ridiculous. My advice doesn't waste your time replying them after leaving a bad review. They will only waste your time. I feel one star is being generous to them. I would leave zero star if I could. Bought a phone from them. I had to send it to repair 3 times while under warranty. I had to spend my own money to replace a battery. And the 3rd time, they refuse to offer a refund and they asked for more money if I want it to be repaired while being under warranty. Twice they asked me for money for repair while under warranty.1 comment
Similar opinion? Write a review on ProductReview.com.au!
Glenn D.Greater Melbourne (Metropolitan), VIC
Excellent.. Super fast postage Cant wait to open it.
Everything was very easy, It only took a few minutes on a Friday afternoon and my item arrived Monday morning. I can't wait to see our daughters face Xmas morning when she opens it.
Similar opinion? Write a review on ProductReview.com.au!
cwong00
- 2 reviews
Great service and fast response
Bought a LG V40 from them from their online store. Received the phone is 2 days time. Great pricing and fast delivery. Emailed them with some questions and they responded promptly. Will buy from them again.
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great price and customer service
Have bought from their eBay store a few times. Always good prices (especially if combined with eBay coupons) and fast postage. Customer service has also been very friendly and easy to communicate.
Similar opinion? Write a review on ProductReview.com.au!
Likemike7777Perth, WA
Worst online store ever!!Ripoff Artists!
Purchased a speaker from them,was defective,refused to believe me,when I returned it insisted it works fine.Had to pay postage to return item and also was charged a fee for returning the item.Should have just gone to be local JBHIFI Or Harvey Norman!!
Similar opinion? Write a review on ProductReview.com.au!
RegSouth East Queensland, QLD
- 3 reviews
Great transaction.
Decided to purchase from Mobileciti on Ebay. I made an initial mistake but staff remedied it for me within 24 hours. One day delivery Sydney to Banksia Beach Great staff service.
Similar opinion? Write a review on ProductReview.com.au!
Kevin B.
- 2 reviews
Mobileciti an excellent online store
I found the Mobileciti site very easy to navigate to find my item. There were a number of products within my price range available for consideration and the information provided made it easy to make an informed choice. The item I purchased arrived well within the stated time frame and was exactly as described on the site. The item was securely packaged with adequate protection. 10/10 for service.
Similar opinion? Write a review on ProductReview.com.au!
justinsaker
- 2 reviews
Great seller & products
Got a Mad Catz controller from this store and it works really well with fortnite android. Easy to navigate his store and find what I wanted. Great range of products, fast delivery and I would recommend this seller to every one.
Similar opinion? Write a review on ProductReview.com.au!
DeanoSydney, NSW
Solved an issue when I mistakenly entered the wrong address
Very cheap prices, even cheaper when you order through their ebay store and enter the discount code they provide.
10/10 customer service, they did their best and managed to get me my new phone on a sunday afternoon which was great because I work 8-5 and wouldn't have a phone for a whole week otherwise.
Similar opinion? Write a review on ProductReview.com.au!
Graham WSouth East Queensland, QLD
- Verified customer
Prompt Service Mobicity
I found mobile phones of interest, researched a couple on other product review sites and determined what i wanted to buy. I checked prices in retail stores and Mobicity online store. Mobicity (in Sydney) was 15% cheaper but still I went on Sunday afternoon to a large local Brisbane retail store to purchase instantly but left when staff did not approach me. I ordered on line from Mobicity and paid on line Sunday night, a simple process. Received an email at 2.30 Monday that the product was packed and despatched to the Courier in Sydney. It ...Read more
was delivered to an outer suburb of Brisbane to be on out doorstep before 11am Monday. Promptness negated the travel time cost and the 15% price saving was even greater incentive to look on line more often. I had a similar experience days ago buying shoelaces from Burleigh Qld on line. Good stores with good online service and warehouse facilities are just great to deal with. GrahamSimilar opinion? Write a review on ProductReview.com.au!
JABRA CLASSIC (BLUE TOOTH)
Got this Jabra Classic blue tooth hands free on line Ebay. Iam very satisfied with the item. Great range of products and sent out very fast. The best when only the best will do.
Similar opinion? Write a review on ProductReview.com.au!
ColinSydney, NSW
Excellent Transaction
I had no problems with this purchase of a Huawei mobile phone, with good communication and very quick delivery and it is everything that was stated, I would give a positive recommendation as I am completely satisfied with this transaction.
Similar opinion? Write a review on ProductReview.com.au!
hazza
- 2 reviews
Nokia 3.2 mobile phone-very stylish
Very easy to find what I required, There was a good range of brands to choose-the phone I purchased was the phone I was looking for. I found it easy to set up and it was excellent for my requirements.
Similar opinion? Write a review on ProductReview.com.au!
Peter StefanakisGreater Melbourne (Metropolitan), VIC
- 3 reviews
Perfect
The phone arrived super quick and in perfect condition. Ordered the phone and it arrived the next day. Great service and highly recommended seller and will be purchasing again AAA+++
Similar opinion? Write a review on ProductReview.com.au!
TravellerPerth, WA
- 2 reviews
- 1 like
- Verified customer
Best price and speedy postage
I purchased a huawei P30 lite from their eBay store. Postage was very prompt and the product was as advertised and the price was the best I could find on eBay and by a mile too.
Great phone with lots of features for its price point.
Similar opinion? Write a review on ProductReview.com.au!
LustStarrrSouth East Queensland, QLD
- 7 reviews
- Verified customer
Excellent eBay seller - I would buy from them again without hesitation
I recently ordered an Oppo Reno Z from Mobileciti Online store on eBay, & was very happy with the entire process. They were the second-cheapest for the phone I got on eBay's Australian website, & I chose to buy from them was because they offered the fastest shipping, with a guaranteed delivery date. When it arrived, by the date specified, the product was exactly as described, & I'm very happy with it. I wouldn't hesitate to purchase from Mobileciti Online store again in the future, & would suggest others consider doing also, because they're very professional to deal with.
Similar opinion? Write a review on ProductReview.com.au!
Nitin J.Sydney, NSW
- 2 reviews
- Verified customer
Always delivers on time, and genuine product.
Usually buy from Ebay store
Always has stock of the mobiles I am interested in. Great price range
All the 3 mobiles I have bought (2 for me and another for a friend) have always been good. I am quite sure its not a grey stock
Similar opinion? Write a review on ProductReview.com.au!
Wonderful service
Communication was excellent when I encountered a problem when ordering, and delivery of Bose headphones was unbelievably quick. Next day delivery between Sydney and Melbourne. Would definitely use them again.
Similar opinion? Write a review on ProductReview.com.au!
ChristineGreater Melbourne (Inner), VIC
Customer satisfaction
I looked online on Sunday and bought a Samsung tablet, very easy to purchase I chose free delivery as I was in no hurry to get the item, I didn’t realise just how quickly it would arrive.......super fast and with no hassles. One very happy customer ......many thanks
Similar opinion? Write a review on ProductReview.com.au!
Phone EXACTLY as described!!
The OPPO R11s was exactly as described and working perfectly. Thank you for the super fast delivery and good Customer Service. Will be more than happy to buy from MobilyCity again!!
Similar opinion? Write a review on ProductReview.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Timboasked
Are all of the products - iPhones and iPads - Australian standard and serviceable in Australia and approved by Apple ???
1 answer
Aaron H.Mobileciti
Hi Timbo
Sorry for the late reply. all Apply stock are Australian Standard(Au stock) and support all the network service in Australia, 100% Apply stock approved by Apple.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Aaron H.Mobileciti
Sorry for to hear you are not happy with then phone you bought on 2015.
u clearly battery on that model only cover 12 months warranty, 2nd service was repair and fixed under warranty. 3rd report was out of warranty with photos attached. Our CS was only updated you the outcome base on the service report. Our private message was try to contact you to get additional information and see whatelse we can do, was not meant to waste you time at all. You also refer to the other people's case about bootloop issues, its not related to your case at all. that's why we are not able to assist, hopefully you can understand.basic on the service report you sent to us. the first report was related to battery issues, the service has been explain to yo... Read more