20 questions from our users
What's the point of asking a question? It falls on deaf ears. You simply don't care. All about the money. The stuff is crap and you know it STOP lying to us all. Destroyed an icon. Bugger your french flavour. Angry furious over how we consumers have been jilted. Just another BIG company doing what they please. Disgraceful Moccona.
HI I've just opened a no 8 dark roast Moccona and its awful, did they change it too, expiry 18//12/2020, what a waste of so much money, any hints on making it palatable?
Consider Moccona a drain cleaner these days !.
Best instant coffee's are: Natures Cuppa, 100% Arabica Freeze Dried Organic Coffee 100g $8 at Woolworths, Coles own brand Freeze Dried Organic 100g $4.50 or best of all, Aldi's Colombian Freeze Dried coffee 100g for $3.25 (when available). Nescafe has added a "Colombian" jar ($11 for 100g) to their range which is 100% Arabica and tastes great. The good thing is Nescafé does not make this coffee, its from the same people that made Carte Noire instant coffee. Hope this helps. bye
Wow, I am lucky that I don't drink Moccona enough to tell the difference between the old blend and the new, but I do notice that there is a distict aftertaste that reminds me of tobacco. That cannot be good. I don't understand the arrogance of the company to change what was working, to something that makes so many consumers unhappy. Moccona.....you stupid fools!!
Is the current classic medium roast number 5 now made to the old recipe ????
Have Moccona issued an apology for the pain and anguish caused by the dumb decision to tamper with their customers favourite coffee blend ???
I want to go back to Maconna, but only if I will be getting the very same !!!
I have been drinking Moccona number 5 for over 20 years. In my opinion is it back to the original flavour, without the burnt coffee bean taste. Also, make sure you buy a jar with a use by date (on bottom of jar) from 18/09/2020 or after that date.. Also, you will notice the new jars don't have printed on the label "New improved aroma". I think you will be happy with the taste and agree with me once you try a new jar.
My use by date is currently 2/21 and has no richer aroma label
It does not have the horrible burnt smell and flavour, but I and not sure it is what I have been using for decades. I think it is stronger than it was.
Perhaps I have to start again and get used to it, if it is not quite the same as the old one
Thanks again for your response.
Will we ever get a notification from
Maccona do you think ???
Why is the coffee so so bitter now. It is unpleasant to drink and you have forced me to try other coffee in the search to find one similar to your old style medium classic 5 roast. Can you please go back to the way you used to roast it as it was perfect before... please
I can’t say with 100% certainty but I have heard they changed processing plants in Europe, probably to save money. They reckon they did the full product testing and consumer consultation process so I’d love to meet the panel that signed off on this rubbish. Try the organic fair trade freeze dried coffee from Coles, it’s not as nice as the old number 5 but better than the new rubbish.
We have tried most of your so called new style coffee and wasted our money on total crap. My guests
always praised my coffee and I proudly told them it was Moccona no. 5. Not any more and taking the
new and improved sticker of the label can not disguise the terrible taste it now has, (very sneaky). I
still took it back to the store for a refund. so your coffee and I are both very bitter, your's in taste and me in
your lack of notice and consideration to your customer's pleading for the original recipe. I would like an
email back from you with an answer to my question When is the original moccona medium roast
recipe coming to our stores?? Mrs Julie Poulson
Julie/Reg - give up on Moccona and Nescafe and try Aldi's Fair Trade Colombian instant coffee. At $3.50 for 100g, not only is the price amazing but you will probably agree that its the best instant coffee ever. As with most Colombian coffee's, they are very high in flavour and very smooth. Two teaspoons makes a perfect brew. Cheers
I haven't had a chance to find an alternative . I did buy a jar of Moccona French style #3 to help disguise the taste of #5. It's ok, but I feel I don't want to support Moccona. Instead, after reading responses below I will be firstly returning the remains of my #5 Moccona to Woolworths and they can send it back to the distributor. Then I will try either the Aldi Fair Trade Colombian instant coffee, mentioned above, or Coles Fair Trade organic Freeze, or the Republica Freeze dried instant coffee, or Robert Timms all mentioned below and all seemingly available at Coles. I would be interested in hearing any other recent votes of #5 alternatives.
On a final note, my husband has suggested that maybe Moccona is trying to crack the American market and have changed the taste to accommodate them. Which explains in part why the coffee now is so bleh.
May i know which country manufactured this brand?
Are you going to bring the old blend back? Ilse
No. We tested this product and our customers found this is much better than the previous blend. You should adapt your taste buds to the new superior blend and if you don't like it we don't care whether you buy another product. Please don't waste your time whinging as we don't care. Maconna
I think what David is trying to say is.............Moccona knows what consumers want, its just going to take time before they realise it, or NOT !.
Has anyone found a good replacement that they can recommend?
Also, just for the record, its been 3 weeks since my last jar of the old Maccona ran out and I had the worst headaches for the first 2 weeks. Maybe its a good thing they made it undrinkable...
LOL, I'd still kill for a jar of the old Maccona!!!
Try ebay or Officeworks. There are plenty of original recipe tins for sale. (Bought 4 large tins online). Happy lad now.
Moccona, are you going to listen to your customers and return to the original Classic 5 flavour or continue to ignore the very had reviews on this site? How long can you allow this to go on ? Why don't you return to the original and make the "richer flavour" a different blend ie Moccona 7.
What have you done to the best instant coffee on the market? It is so bad I can't drink it, now I have 2 large jars that were a waste of money. What can I do?
We have been buying Moccona Medium Roast Classic in 400g for some ten years now fantastic love it, purchased one the other day and it tasted like it was burnt don't like this one at all, on the jar it said NOW RICHER AROMA
Does this mean that we are unable to purchase the standard Medium Roast Classic in 400g without NOW RICHER AROMA?
if so think sorry you have lost a customer!
It appears they have changed the medium blend to the new Richer Aroma blend, bad decision - awful taste now.
William - I agree with you wholeheartedly. Try the Coles Fair Trade Organic Freeze Coffee (100gm jar for $4.00) - Its really nice!! I think you will be pleasantly surprised as many others on this post have mentioned.
Anyone know how to send this whole thread to Moccona? I just bought a big jar of this crap, and I hate it. So disappointed.
I sent the link to them and got this email reply the next day:
"Thank you for contacting Jacobs Douwe Egberts, the home of Moccona, regarding your experience with Moccona Classic Medium Roast Freeze Dried Coffee.
We take all feedback and enquiries to heart and are saddened that you have not enjoyed one of our products.
Our Moccona Brew Masters have recently improved the blend and processes to offer a richer aroma whilst still delivering a high-quality product. We undertook extensive consumer testing which had positive results and a liking for this richer aroma, which delivers a rounded, balanced medium roast flavour.
We believe that this is the difference that you have noted as we have upgraded our coffee brewing processes which has meant we can capture more flavour and aroma from each coffee bean.
If you do prefer a milder blend, we would like to suggest trying our Moccona "French Style No. 3" blend which is a light-medium roast.
Thank you for the link, it is appreciated.
Your comments have been heard and will be passed on to our Brand team.
We hope you enjoy your next Moccona moment."
It seems that they don't want customers any more!
What date did you change the coffee?
They've now removed the "New Richer Aroma" label from jars. I got tricked into thinking I'd found some amazing stockpile of 40+ jars at my local IGA, with only a few showing the "richer aroma" label. My wife wanted to buy and hoard all of them immediately, but I decided to be cautious and only bought one with the plan to make a mad dash back if it was the good stuff. But unfortunately it was the same chemical-tasting crap as the "richer aroma" labelled ones. I haven't verified this, but apparently if it says "Made in Netherlands" then it's a true original blend.
Anyone found something similar tasting to Moccona Classic now that they have stuffed it up? From a long long long standing Moccona Classic drinker. We need to show Moccona our disappointment by taking business elsewhere. Thanks.
We have tried the Aurora which is not too bad. Tried Robert Tims which is not bad as well but still no where near as good as the original Maccona. We also tried about another 10 different brands or styles. Out of desperation we swooped as low as trying Coles Fair Trade Organic Freeze Dried Coffee which to our total suprise is not too bad. Again not the original Maccona but 1000% better than their new recipe. Worth a try to all those struggling to find a half decent replacement.
We have been buying Moccona for 18 years and will not be buying another jar. I can’t believe they have changed it. Anyway after trying several replacements (Robert Timms Premium, Aurora,Nescrape Gold, lots of other Moccona flavours), surprisingly the Coles brand ( I know it already sounds second rate) Organic Freeze Dried coffee was the nicest substitute. I couldn’t believe how good it was. Obviously it doesn’t taste exactly like the original Moccona but out of all that we have tried, it was the closest. It’s only $4 for 100g jar. I recommend giving it a go.
Can you please let me know if the classic moccona is going to stay the same and not change to richer aroma?
Forget Morccona and Nescafe and try Natures Cuppa Organic Freeze dried coffee.
The best instant coffee on the Australian supermarket shelf !
I sent my feedback to Moccona and they suggested I should try their “French Style” flavour. I then suggested they should have produced a new flavour line “Richer Aroma” instead of replacing the original because they have already produced different flavour lines, but no response after that. They will probably not bring the original back unless all classic medium roast lovers write nagative feedback to Moccona, or their sales massively drop in the next few months after this change.
I recommend you try REPUBLICA FREEZE DRIED INSTANT COFFE, SOUTH AMERICAN, which is the closest flavour to the original (in my opinion) and now I love this coffe!!!!!
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