Mojo Homes

Mojo Homes

 Verifiedmojohomes.com.au
Mojo Homes
4.7

479 reviews

PositivevsNegative
92% · 44132 · 7%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
4.7
Site Admin
4.5
Timeliness
4.5
Structural Integrity
4.5
Plumbing & Waterproofing
4.5
Electrical & Lighting
4.5
Flooring
4.4
Transparency
4.6

Reviews

479 reviews
479 reviews
Brooke S
Brooke S
  Verified

Exceptional Customer Service - Thanks Zach

Exceptional Customer service from the very first day we met Zach! Building your first home can be an exciting and yet daunting experience, we are so glad to have found Zach at MOJO! Zach consistently delivers exceptional customer service and has gone above and beyond to help put our minds at ease every step of the way. His punctuality is unmatched and there is never a question too big or too small. MOJO are incredibly lucky to have such an exceptional sales consultant who is committed to developing genuine relationships with their customers. Zach is a true expert in his field. Show details ·  1
Julie B.
Julie B.Hunter Region, NSW2 posts
  Verified

Rome wasn’t built in a day!

Literally had handover today for our new home. We absolutely love it & have really enjoyed the process from all the initial consultations, design meetings through to the actual build & finished result. We also used the MyChoicemortgages aswell & Kristine Thomas was amazing. We had Paul Woodley as our Site Supervisor; he’s been brilliant all the way through with great communication on a weekly basis & ensuring a high standard of workmanship. The costs actually came in slightly under the estimate.
Our only niggle has been how long it took (16 months) for a 2 storey which has impacted us financially but now looking forward to making the house into our beautiful home. Would definitely recommend Mojo. Show details ·  1
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
  • Thumbnail
  • Thumbnail
  • Thumbnail
Eddie Z.
Eddie Z.Sydney, NSW
  Verified

outstanding service right from the first conversation

outstanding service right from the first conversation, Jacob (Zach) – Sales Consultant and Damon – Sales Associate were always available during the whole process to make sure i was fully informed about the tender process and the next steps. I am glad i went with MOJO and they are a true asset to the company. Gave me no reason to look elsewhere as I felt i was in the right hands for the house i wanted built. Well done gents Show details ·  1
Jason L.
Jason L.2 posts
  Verified

Excellent customer service

Mojo has constructed a duplex for me and also helped me for the full OC and subdivision certificate. The whole process took a bit while dealing with various parties including council, PCA, Storm-water engineer, surveyor, lawyer for 88B and NSW LRS etc. James was the project manager and Keira was the project manager. Through the whole process, they are always approachable, give customer guidance and work together with client for getting things done. Their dedication, professional and customer care are just great! Show details ·  1
Timeliness
Electrical & Lighting
Flooring
Transparency
  • Thumbnail
Amy B
Amy BSydney Surrounds, NSW
  Verified

Josh from Thornton is a superstar

We had the absolute pleasure of being assigned Josh McFarlane from Thornton as our project coordinator. Josh is very professional, knowledgeable and goes above and beyond. My constant questions were never a problem, he genuinely cared about us and our project.
We cannot thank Josh enough for the amazing support and caring attitude he has provided us over the last year of working with him. We’re excited for the next stage of our build journey and feel confident we’re in safe, capable hands. Show details ·  1
Jade Arianne D.
Jade Arianne D.Sydney, NSW
  Verified

Poor warranty follow up

I am so disappointed with the service, or lack of service, we have received from Mojo, specifically after hand over. We have been in the house for over 12 months, and we are still waiting for many defects on our original defect list to be addressed, despite being documeted and agreed on by Mojo. Show details
Mojo Homes
Mojo Homes   DM   
More
RAW
RAWSydney, NSW
  Verified

Ziggi is exceptional!!

We’re only up to internal colour selections but Ziggi has made our entire process seamless. We were so sure with what we wanted but she asked the right questions and threw a spanner in the works at every stage to get us to dig even deeper and get us the exact finishes we were after. Ziggi is a true professional and exceptional at what she does. Thank you for making our dreams come to life bit by bit! Show details ·  1
  • Thumbnail
Christina
Christina
  Verified
Customer Service
Flooring
Sumit K.
Sumit K.
  Fair Incentive

Pre- construction phase

I would like to thanks Renee and Amy Rhys for helping us out in our pre construction phase at Thornton my choice studios. Highly recommend Renee ( project coordinator)as she is very good with her communication, attention to detail and she is always approachable thank you so much Renee and ofcourse thanks to Amy Rhys ( highly recommend )who showed and helped us in the way of our selections of material ( electricals)amazing work guys we highly recommend these guys definitely for pre-construction phase of house for everyone thank you MOJO. Show details ·  1
Customer Service
Timeliness
Amio T.
Amio T.
 

Awesome team

I would highly recommend Jacob and Kayley if you are wanting your dream house to come true.
They have been so helpful and are so efficient with all of our many enquiries.
We are so lucky to have meet them both and are excited to be working together.
Our family appreciate you and see all your hard work done already.
Bring on 2024! Show details ·  1
Sarath
SarathSydney, NSW2 posts
 

Internal and external design

Matthew Morocom and Kalgi were so professional and helpful during our internal and external design appointment. It was an amazing work. Thanks both for your guidance to meet our expectations! Show details ·  1
Chung Har
Chung HarSydney Surrounds, NSW2 posts
  Verified

High Quality and Smooth House Building experiences from start to finish on time and budget from an awesome team

We just have our house completed by the Mojo Homes team. They are amusing with the whole journey from start to finish on time and budget. The Design choice is awesome with plentiful of selections and the construction progress was made very smooth with regular update from the site supervisor who is easy to talk to with timely uploaded of photos and couple of site visits allowing timely spotting and corrections. The construction contract and plan are religiously adhered to so the house can be completed smoothly. One should therefore think ahead in their house plan and chose all of the selections carefully and in advance especially in a regional area like ours. These would be important to keep the construction on time. Show details ·  1
Electrical & Lighting
Flooring
Matthew M.
Matthew M.Hunter Region, NSW
  Verified

A Build too Far

3 years and 2 months into our building journey.19 months in pre build.18months so far of building.Poor plannning,poor communication,poor outcomes.Promised march completion.Now May.Not looking likely at this rate.Dispute over who’s accountable for flooring issues/costs holding it up.Terrible finished on paint and plasterwork. Show details
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Mojo Homes
Mojo Homes   DM   
More

Hi Matthew, We are organising for the area manager to give you a call to discuss your completion date!

Arun
ArunHunter Region, NSW
 

Positive journey with Mojo Homes

We are very happy with the service provided by Mojo Homes so far. We have completed our house plan with Jacob (Zach) – Sales Consultant and Kayley – Sales Associate. They were incredibly understanding of our needs & were able to address our requirements very professionally. Its always a pleasure to work with creative and open minds to bring our dream in to reality. We look forward to the next phases about to commence. Show details ·  1
Thomas. T
Thomas. THunter Region, NSW
  Verified

Questions & Answers

catherine t.
catherine t.

On average how much above the contract cost do most people incur when building a single story 4 bed home with Mojo?

Mojo Homes
Mojo Homes   DM   
Samantha E.
Samantha E.

Morning,
Has covid effected MOJO build times? Could you please let me know the average build time for a single level 4 bedder (rumba or something similar) post covid.

Chung Har
Chung Har  
Mojo Homes
Mojo Homes   DM   

Hi Samantha, it would be best for you to speak with one of our New Home Consultants so that they can best explain what the current build/entire journey time is! Would you like us to organise this for you?

Samantha E.
Samantha E.  

Yes pleaae

Garry R.
Garry R.

Good afternoon just enquiring about build time contract we are now four months over original date of completion PCI was done over two months ago but still not finished can we claim the rebate Stated in the contract for this how do we do this very disappointing

See all Mojo Homes questions

Details

CategoryProject Home Builders
Types of Homes AvailableDual Occupancy / Duplex, Granny Flat, Home within a Home, One-Storey, Split Level and Two-Storey
Minor Defects Warranty 3 months
Major Defects Warranty25 years
Sustainable BuildingYes
Knockdown & RebuildYes
Build Areas

Lower Portland, Kurrajong, Ebenezer, Pitt Town, Richmond, Kenthurst, Hornsby, Rouse Hill, Kellyville, Epping, Hazelbrook, Jordan Springs, Penrith, Saint Clair, Parramatta, Liverpool, Bringely, Oran Park, Campbelltown, Picton, Tahmoor, Muswellbrook, Dungog, Singleton, Branxton, Maitland, Tea Gardens, Salamander Bay, Raymond Terrace, Cessnock, Toronto, Cooranbong, Wyong, Gosford, Bowral, Mossvale, Oak Flats, Goulburn, Nowra, Jervis Bay, Ulladulla, Kioloa

Building Code 269829C
Visit official website

Contact info for Mojo Homes

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 31166754696

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.