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More Telecom NBN 12 (Basic)

More Telecom NBN 12 (Basic)

5.0 from 3 reviews

Reviews

5.0

3 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (3)
  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (3)
  • Adequate Speeds Yes (100%) · No (0%)
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Great service

published

Answered straight away when a lot of bigger companies I couldn't even talk to a person. Hannah has been very helpful on 2 occasions now. It was so simple when other companies were making it so complex. We have a unique situation where we have 2 dwellings on one property and More Telecom was the only company to quickly find a solution to our problem.

Customer Service
Value for Money
Connection TypeWireless
Start DateJuly 2020
See all answers
Matt.R

Matt.RMelbourne

  • 2 reviews

Great NBN & Amazing Customer Service

published

More Telecom are the best Telco I have ever dealt with. All the way through the ordering process and installation the staff were friendly, helpful & skillful. I had to reschedule a few time (building access issues) and they were so easy to deal with. I never waited more then 20 secs to talk to a person, who was able to fix my issue immediately, no call queues or hold times. More Telecom shielded me from any NBN issues, best service ever.

Transparency
Customer Service
Value for Money
Connection TypeFTTN (Fibre to the Node)
Start DateMay 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type12-month contract
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1 comment
More Telecom
Support R.More Telecom

Hi Matt, thanks for taking the time to leave your review and the 5 stars.

Charlie

CharlieSydney, NSW

Can't go wrong with More Telecom!

published

Great service from More Telecom. Easy and very quick to communicate with. Hanna has been very helpful with finding the right package for our business and personal needs. Lots of savings and benefits with More Telecom. Recommended.
Charlie from Manoosh Pizzeria. www.manoosh.com.au

Customer Service
Value for Money
Connection TypeFTTC (Fibre to the Curb)
Start DateNovember 2018
See all answers
1 comment
More Telecom
Support R.More Telecom

Hi Charlie, thanks for taking the time to leave us your positive review!

The reviewer stated that an incentive was offered for this review

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