More NBN 12/1 (Basic)
Part of More NBN  4.1

More NBN 12/1 (Basic)

 Verified
More NBN 12/1 (Basic)
3.8

18 reviews

PositivevsNegative
72% · 134 · 22%

Adequate Speeds Yes · No
Value for Money
4.0
Transparency
3.6
Customer Service
4.1

Reviews

18 reviews
Subesh S.
Subesh S.South-Eastern Region, NSW
  Fair Incentive NBN 12/1

Fraud

More sim is just fraud and scam they said free for three months if i activate before 29 feb but they send me a bill for my mobile service Show details
Value for Money
Alena M.
Alena M.
  NBN 12/1

Help with setting up new account

Anthony was a great help when setting up my new account! He helped with any questions I had and happy to call when suited me
Vishakha
VishakhaMetropolitan Adelaide, SA
  NBN 12/1

Stand out customer service

Lorraine was too good in answering my heaps of questions and helped configuring my internet change so easily. Highly recommend her service. Show details
Don E.
Don E.Victoria3 posts
  Fair Incentive NBN 12/1

Great to get back on line again

Alfred was extremely helpful and listened to what I was saying. Thank you Show details
H. Pham
H. Pham
  NBN 12/1

Great customer service

Jeffrey was very helpful and helped me reset my nbn box! Show details
Sam Rizzo
Sam RizzoGreater Melbourne (Outer), VIC
  NBN 12/1

No internet connection

Service drops out too often, on average once a day in last 3 months.
Tech Support “Japs”, was very patient and calm and fixed the problem today. (8/12/2023) Show details ·  1
Value for Money
Transparency
Customer Service
Abhinav
AbhinavGreater Melbourne (Inner), VIC
  NBN 12/1
Myleen
MyleenCentral Queensland, QLD
  NBN 12/1

Customer service on point

Easy to reach, no que, immediate action, problem rectified and tech polite Show details
Customer Service
Donald S.
Donald S.Metropolitan Adelaide, SA
  NBN 12/1

Super Janis

Great for More to have professionals like Janis. She was articulate, clear and super technical wizard! Show details
Tim
Tim
  NBN 12/1
Value for Money
Transparency
Customer Service
More
More   DM   
More

Hello, we are sorry to read of the above issues. We have reached out via a private message to discuss this with you. Thank you in advance, Team More

Lucia
LuciaSydney, NSW
  NBN 12/1

Don't bother! 13th day without WIFI and they still don't care!

Been calling on daily basis. One day i am told Senior Technician will call me the next day. No one calls. Next day they say my number is not added, even though I been talking to them daily. everyday different excuse. such a poor assistance while we continue to pay for the service which we dont even get... Show details
More
More   DM   
More

Hi Lucia, we are sorry to read of your above review and wish to discuss this with you. We have sent you a direct message to assist you. Thank you, More Escalation Team.

spring
spring
  NBN 12/1

Professional

When I call them, they are very fast and helpful. Show details
Value for Money
Transparency
Customer Service
Hunter River Rooster
Hunter River Rooster
  NBN 12/1

Technical support

Customer service was very helpful and fast reconfigure modem support. Show details
Value for Money
Transparency
Customer Service
Robert
Robert
  NBN 12/1

Support assistance

Jason was very helpful, sorting my problem immediately.
Thank you Jason
Acc No : 254163
Neli Martin
Neli Martin
  NBN 12/1

Great support

Had trouble setting up. No instructions with the modem but support staff very helpful. Abby sorted everything out for me. :-) Show details

Questions & Answers

No questions yet. Read all questions about More NBN.

Details

Compare all More NBN listings
More NBN 12/1 (Basic)
  • Discontinued
More NBN 12/1 (Basic)3.8 
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $88$94$72
Typical Evening Download Speed 50Mbps95Mbps25Mbps
Typical Evening Upload Speed17Mbps17Mbps8.5Mbps
Max Upload Speed 1 Mbps20 Mbps20 Mbps10 Mbps
Max Download Speed 12 Mbps50 Mbps100 Mbps25 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Packages AvailableBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and Standalone
Service TypeNBNNBNNBNNBN

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