Mwave Australia Online Store

Mwave is one of my local PC stores, customer service is great. I buy from Mwave often and have had no issues with returns. Their online website is superb, everything is well organised, easy to find. Submitting an RMA / return through their online system is easy. The only thing I wish they would improve on is the processing time to pickup your order in store. Also, charging $10 for Express in-store pickup is quite excessive if not extortionate.

After 2 weeks I started to get constant flickering while running at 120hz. I checked my hardware and even tested the screen while no output cord was connected and still got flickering.
there are lots of people who got this problem and have had to send it back. it's not worth that amount of money with the struggle of potentially sending it back.

+1 to Charles.
Great help and very knowledgeable with my business needs!
The care taken to ensure they find the best solution possible is exemplary and they even had my order ready in less than a day

Awesome motherboard design! Upgrading from b350 tomahawk which i loved! Slowly upgrading my pc to a more pricier version and this was best bang for the buck mobo i could find!

I used to shop PC components and laptops from jd.com in China. They offer a free service that can be delivered to all parts of China within 24 hours. If there is any problem with the goods, we will pick up the goods in 4 hours and resend the new goods within 48 hours.
In Australia, this is obviously not possible, whether it's MSY, Target, Ebay or Amazon, but ONLY Mwave offers similar delivery options and a quick response insurance service. And Mwave offers more complete PC accessories. This is undoubtedly convenient for PC enthusiasts in Australia

Placed an order for parts and assembly for a new pc, took less than a full week and it was completed.

Very tidy cabling as well, I would recommend Mwave to anyone that is looking for a good deal and excellent service.

Thank you so much.

This is one of the easiest sites to find what i wanted. I ordered it late one afternoon and had it here with in three days, every thing arrived in excellent condition, I was most impressed with the service. Thank you very much Mwave.

A good range of SSD drives available. I brought a Samsung 860 PRO 1TB SSD. It was delivered in a few days extremely well packed with air bags and bubble wrap and in good condition on delivery..

Worst mistake of my life to bought a Asus graphic card with them worth $500 as it has issues just after 4 months and when I sent it back got blame for physical damage. How can anyone physically damage a graphic card by burning its golden pin?After sending it to Mwave, they kept it for 3 weeks before sending it to Asus and support team told me new stories every time I called them. False Promises and crap service. Definitely not buying anything from this crap website again. Think before you spend your hard earned money guys as the support team is not helpful at all.

Good price and happy with product, but my BPay payment appeared to be mismanaged in the Mwave system. I made several calls, chats, and e-mails without any answer after waiting an extraordiary long time to confirm payment for a product that was in stock. The delay was so long Mvave threatened to cancel my oder because the money had not been found. I pay all my bills by BPay and the money is transferred overnight. Their mechanism for this method of payment definitely needs attention by this organisation.

I ordered an SSD drive and it was delivered on time. The website was easy to navigate and the price was cheaper than other online stores, definitely will shop again.

Ordered a 17 inch laptop on Sunday and it arrived at my home in Melbourne on the Tuesday less than 48hrs from placing the order. Had a query about a component that came with the laptop which was promptly explained via online chat. Great experience!

Website is easy to navigate.
Range of items is extensive and well priced. Having NAS bundles make it easy to get the complete system right.
Delivery was quick.
Communication very good

What more can I say

I required 2 x 2TB hard disks with a 5 yr warranty for a RAID array. I found the MWave online store easy to navigate and found the products quickly. They had a variety of suitable products and it was easy to compare them. Purchasing (picking, check out and paying) was simple and easy.

i used mwave to buy a cpu it was a very good price which is a good thing navigating store was very easy and the delivery was very fast all in all it was all good

Ordered a desktop on 2 Sep and dispatched on 6 Sep. It has been 9 days from that, but I have received nothing and when I was tracking the items it was even not pick up from the sender yet. Went to live chat, they really cannot solve this issue. They only can help me to ask the Au post to check whether they have the item or not.

The product could not be picked up on the day as it needed to be assembled. This was urgent for a customer. I was told to purchase the individual products and that I could pickup on the day. When checking out the price for the individual products was more than the original bundled item. Called the store and they said there is nothing they can do about it. Just 10mins before, a different person told me that this was available for the listed price and that I would need to purchase individually. Basically not the store you should go to when in need of urgent items - Everything takes 24hrs + to pickup. If you want to pick something up within the hour it will cost you an extra $10!