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I recent brought an item on line and released it was the wrong one. I called the customer service team and it was sorted out in seconds with no fuss. The lady on the phone was fantastic (wish I caught her name) the service I have ever received. Thank you so much
I ordered Swartzcoft cool blonde mask. Blonde me to freshen up my platinum blonde hair. I found this product amazing. My hair was very soft, full of volume, shiny and bright.
The mask also left my hair smelling awesome. I highly recommend this product.
My Silver Bullet Fastlane Gold Ceramic Curling Iron (32mm) was easy to use and curled my hair well. It heated up fast. I am very happy with my purchase.
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- 4 reviews
I am extremely happy with my 38mm wide hair straightener! I love Silver Bullet and always have preferred it over GHD which I also own. However it is the first time I bought the wide plate and I couldn't be happier! It gives beautiful, elegant big curls or waves depending on how you want them. Also, Kristy was great help and very friendly. Great customer service. Highly recommended.
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- 5 reviews
I enjoyed my purchase with My Haircare & Beauty. There was an item they sold out but they assisted me either add on a small amount of money for the larger bottle or refund, which I chose the latter, & they were quick to respond. They also included a good sample size mousse to 'consolidate'? It was very thoughtful, thank you!
- 3 reviews
Excellent range of products at reasonable prices. Even got a free upgrade on my order. Definitely will buy from again!
I loved shopping with this company. I made the purchase in the afternoon, and the product was dispatched for delivery on the same day and arrived the next day at my house. The product came very well packaged. I would definitely buy again.
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Unsatisfactory service provided by the store.
I wanted to place an online order, however, wanted to clarify certain things so tried calling up the store on the number provided four days in a row. (Friday - Monday Easter). The website mentions - the timings could vary because of Public holidays, did not mention the online store was closed. When I called up on Tuesday, said there was insufficient staff to respond on Saturday. I sent in an email which also was not responded also. The website does not mention of any shortage of staff for not respon...
- 2 reviews
My first time ordering from your company and I am very impressed. The call was handled by your friendly and helpful staff and shipping was very efficient. Keep up the great work!!
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- 2 reviews
Just love shopping with "My Hair Care & Beauty". They are definitely my go to place of choice.. They offer an excellent range of top quality brands and they make it so easy and pleasurable in viewing their products, making your purchase, all the way through to their check-out process. And as for their pricing .. .. .. Very competitive. From the moment they receive your order, they are prompt to confirm and shipping is prompt with no delays. I have never had a problem with receipt of my goods. Everything is well packaged to ensure you receiv...
Read moree your products eliminating the possibility of damage. From wo-to-go .. .. .. .. VERY IMPRESSIVE!!! Well done guys. P.s. My KMS Curl-up Control Creme, .. .. .. I've tried many similar products and none compares. Fantastic product. My curls always look soft and natural and with the KMS Curl-up Control Creme, they are held in place for my whole working day. Great for control of frizz on those more humid days as well. :-)- 11 reviews
- 11 likes
Always so happy when I purchase products from my hair care! Always the best brands, super fast shipping, always wrapped well so they don’t break and love the treats they are famous for adding in the box! :-)
- 2 reviews
I have received my products within 3 days so very impressed thus far. Looking forward to trying the products and hopefully getting fantastic results.
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This company express posted a replacement order when Australia Post gave my original order the grand tour of the East Coast. 'My Hair Care & Beauty Online store' mopped up other's whoopsies in a kind, gracious and responsive manner so that the customer was not the one put out. How rare is that? I am humbled that they looked after my order so well and feel more than confident that this act of goodwill reflects the practice of a business that deserves and will continue to enjoy my return patronage. Very happy customer.
First time purchaser. I googled the product I needed and this store came up with a reasonable price. Looked around for a couple other items to get free shipping. After purchasing I received a shipping notification a mere 30 mins later! Arrived in less than 24 hours from purchase time via courier. Free sample and a lolly were included. Seriously impressed!!!
- 3 reviews
I have been using De Lorenzo Hair Products for many years and I wouldn’t ever
think of changing. Please try them - You won’t be disappointed.
Eileen
Questions & Answers
What would be the best rollers to use for short, fine hair, please. THANKYOU MEG KELLY.
If I use the True Shades Demi-Permanent Hair Colour in shade 8.11 or 9.11, would it remove the orange yellow tones in my hair from when I bleached it? If so which one would be best? (My hair is currently a very light orange)
hi Em, would you mind sending through pictures to support@myhaircare.com.au so we can better assist you?
do u have nioxin shampoo
for sale
Morning James, yes we sell the entire range.
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