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Pros
Makes tasty coffee
Quick and easy to use
Great value for money at only $299
Select your coffee strength with 4 cup sizes
Cons
Coffee pod machine functionality prevents coffee customisation
Reviews
On the positive side the machine looks pretty groovy. ( we got a red one). But from there it’s all down hill. Coffee pod choices are ridiculously small. 40ml espresso - 2 sorts. 80ml - 2 sorts. We tried the thermos size to cater for guests and it was as weak as dishwater. I threw it out. The sales assistant said press to stop the flow of water, to make the coffee stronger, but then you are paying a lot of money for pod choices in larger sizes to get a strength and a choice you want. Not very economical. We are going to keep it and test our a se...
Read morelection of the options from our welcome gift package, then give the machine away. Our original Nespresso machine is leaking, which is why we bought a new one - the verturo. Now I think we will look at a different company altogether.Purchased in May 2021 at Harvey Norman for $199.00.
I am quite disappointed with my Nespresso Vertuo plus, the machine itself is okay, however the pods are different and only available for purchase online , which is my opinion is very inconvenient and costly
Purchased in May 2021 at Big W Retail Stores for $185.00.
- 4 reviews
To say I'm disappointed with my Breville Vertuo Plus is an understatement. The machine routinely leaked water into the cup prior to dispensing the shot. While irritating, I got used to this and just made sure the cup was placed a second or two before the flow started.
After an average of around 1 or 2 cups a day over three months, the machine stopped working. The fault guide directed me to contact service who subsequently advised me to return the machine to a third party repair service.
Nearly a month later I now have a replacement machine. ...
Purchased in October 2020 at Big W Retail Stores for $189.00.
Find out how Nespresso Vertuo Plus Coffee Machine BNV420 compares to other Capsule / Coffee Pod Machines
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Broke after 1 year and still broken after being repaired.
I just got my vertuo plus machine sent back from your repair centre last week and it broke again! Contacted your customer service and they said it’s only eligible for a 2nd repair not replacement. It’s ridiculous to think that I have to keep sending my machine back and I just bought a whole year worth of capsules without a machine to use!
The support agent on the phone was rude and kept interrupting me mid sentence. After reading other people’s experiences, this machine obviously has manufacturing faults.
Purchased in December 2019.
My parents bought this machine for me for Christmas through JB HiFi as recommended by the sales staff over Nespresso Original variants. I opened it on Christmas day and used the sample capsules within the box and it made nice coffee and functioned properly. My parents were not informed that it needed special virtuo capsules as opposed to Nespresso original ones as they also bought me a small amount of the Nespresso original kind which were not of any use. I subsequently went home and tried to buy virtuo capsules during my next grocery buy but t...
Read morehey are not available through supermarkets and can only be ordered through Nespresso or Nespresso Boutiques. I drove to the nearest Nespresso Boutique (approx 20km) in order to buy some and found out when I got there that it would cost between 8 and 12 dollars for a packet of five depending on the capsule size and so would be paying about 10-11$ for 5 mug capsules. As I was not impressed with either the price or how inconvenient it was to buy the capsules for this machine I inquired at JB HiFi as to the possibly of returning it but they said this was not possible as it was not faulty and I had used it (I had used the sample capsules that came with it). I would think that the 3 main selling points of this system are price, quality and convenience. I think this system performs poorly on running costs and convenience neither of which were highlighted by the sales staff to my parents when they bought it. This demonstrates poor sales practice by sales outlets and dubious value for money by the manufacturer.Purchased in December 2020 at JB Hi-Fi Retail Stores for $299.00.
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- 10 reviews
- 8 likes
Clunky descale procedure. machine fails after descale and according to repairer attracts german cockroaches
I purchased a Nespresso Vertuo Plus Machine and also ordered capsules from a popup Nespresso shop at Westfields Kotara NSW shopping centre. The shop is no longer there.
After I performed their recommended descale procedure the machine stopped working and had a red light.
Customer service said to package the machine up and send it in.
They called and said it could not be fixed due to cockroach damage.
I had no cockroaches. They promised they would send photos.
Nothing for 2 weeks , I made two more calls. No result.
...
Purchased in November 2017 for $220.00.
1 month after purchasing the unit it failed with red lights flashing but no coffee. Collected by TNT returned to repair center, 2 weeks later a new machine was delivered as a replacement. Advice: don't throw the packaging as it will be required for return repair. Capsules are not available at supermarkets. You have to go to a Nespresso shop or on line then to the post office as Australia Post don't deliver to the house.
The Aerocc no3 is a hygiene risk it cant be put in dishwasher and opening too small for a normal sized male hand.
Stay away from the product and reduce your stress
Purchased in September 2020 at The Good Guys.
- 6 reviews
- 5 likes
I did my research as to which machine i wanted and which store has this. I went to the Good Guys and Harvey Norman and one Harvey Norman store was the only one who had the Delonghi Nespresso Vertuoplus red model. The machine itself looks fantastic,is quiet,easy to use and make a great coffee. However having said this, the sales staff at both Harvey and the Good Guys need to familiarize them selves with the Nespresso website and do their research because they told me that i can only buy the coffee throught the Nespresso Website because they want...
Read more you to have fresh coffee and not coffee that's been sitting on the supermarket shelves for ages. This may be so but there are 3 stores in Perth were you can buy the machines and accessories and most importantly coffee capsules for the Original and Vertuo machines. Nespresso boutique Karrinyup,Perth and Booragoon. You can find this on the Nespresso website main page under the tab "Find us" and then click Boutique and enter your postcode. The coffee range on both the website and in the stores are fantastic. I bought Vertuo capsules at Karrinyup Nespresso.The sales staff are fantastic,friendly and know there products. So many to choose from. The best decision i have ever made to buy this machine :)Purchased in August 2020 at Harvey Norman for $179.00.
- 3 reviews
Really sleek easy to use and clean. Machine doesn't take much space and easy to clean and maintain. The coffee is also very frothy and tasty.
Like the way I don't need to dismantle the whole machine to fill water and adding capsule in a touch of a button
Purchased in May 2020 at Costco for $150.00.
Find out how Nespresso Vertuo Plus Coffee Machine BNV420 compares to other Capsule / Coffee Pod Machines
Know better, choose better.
- 4 reviews
Upgraded from a previous nespresso machine. This one works really well and makes strong flavoured coffee. Capsules are much larger than previous machine and takes up more bench space as there is now an external water tank. Water tank can be positioned on the bench at different angles depending on the space you have. Overall, pretty happy!
- 9 reviews
- 2 likes
The main issue with this machine is after 5 months of very gentle use, it is leaking everywhere. If you search Nespresso social media pages you will find numerous complaints about these leaking machines after only a few months. Nespresso's after sales service has been abysmal with repairs of new machines taking up to 6 weeks. The coffee quality is okay. But I preferred my old Nespresso machine. The Vertuo experience has turned into a major hassle as now I have no machine and no return date from Nespresso. Buy one with caution, do a search on its issues before purchase, leakage is a very common issue.
Purchased in December 2019 at Joyce Mayne Physical store.
- 2 reviews
This machine is brilliant, easy to use and clean. So many coffee pods to choose from , great taste and temperature perfect. Love my morning coffees. Great way to start the day
Purchased in May 2020 at The Good Guys for $249.00.
- 7 reviews
The easiest coffee machine that makes coffee like the coffee shops. It is very easy to maintain and clean. Plus, Nespresso have a program where they recycle the used pods! There are a huge number of pod options that allow you to truly personalise your coffee experience
Purchased in January 2020.
- 2 reviews
I bought this for my husband for Christmas. He was sceptical as he loves the coffee from our local cafe. Anyway, we are both hooked. We are saving heaps of money and the coffee is delicious. We are loving the Nespresso Double Expresso pods. Kids love making the coffee for us, which is an added bonus. Make sure you purchase or get the milk frother. It froths almond milk a treat!
Purchased in December 2019 at JB Hi-Fi for $279.00.
- 10 reviews
- 4 likes
Switched from a smaller machine to this as we love mugs of coffee. The range is great and you get decent size mugs out of most capsules - love the 'auto-scan' option. The only noticed bug is that sometimes the capsule gets stuck in the holder if you don't remove it straight after use. Good machine!
Purchased in April 2019 at Harvey Norman for $169.00.
Find out how Nespresso Vertuo Plus Coffee Machine BNV420 compares to other Capsule / Coffee Pod Machines
Know better, choose better.
Questions & Answers
Why cant i reset to factory settings? I have a steady red light, turn it off and follow procedure but it always reverts to the steady red light. Of course its out of warranty.
The red light means it's circuits could be fried. They told me to send it in anyway even out if warranty. They said cockroaches caused the problem. I bought a simpler less expensive one from ALDI works fine and coffee better and less expensive. The Nespresso machine is too cumbersome and convoluted in this age.
Thanks so much, I agree about the cumbersome bit
Just descaled machine using nespresso descaling and followed u-tube instruction. The half red and half green light comes back on?
do vertuo machines take any nespresso pod
Get an answer from our members and Breville representatives
Details
Features:
- 4 cup sizes, which determine the strength of your cup of coffee
- 1.8 L removable tank means you don’t have to keep refilling the water every time you make a coffee
- Auto-off function activates after 9 minutes, so you can fill up a portable cup and then rush off to work
Points of praise for the Nespresso Vertuo Plus Coffee Machine:
- Reviewers found that it produced coffee that was so tasty and frothy that they could skip going to a cafe
- Reviewers reported the coffee machine being convenient for making multiple cups of coffee at once, which helped to cut down preparation time
- For many, the coffee machine wasn’t obtrusive and didn’t take up a substantial amount of bench space - making it suitable for smaller kitchens
- This coffee machine is easy to maintain and clean, as it produces coffee without a mess.
The Nespresso Vertuo Plus was a clear winner for the 2021 Capsule/Coffee Pod Machine category. Reviewers expressed a great deal of praise for the coffee machine, with standout factors being the coffee machine’s ease of use and impressive build quality.
 |  | |
|---|---|---|
| Category | Capsule / Coffee Pod Machines | Capsule / Coffee Pod Machines |
| Price (RRP) | $299.00 | $299.00 |
| Pump Pressure | 19 bar | 19 bar |
| Input Power | 1,300 W | 1,300 W |
| Water Tank Capacity | 1.77 L | 1.77 L |
| Dimensions | 325 x 142 x 424 mm | 325 x 142 x 424 mm |
| Weight | 4.3 kg | 4.3 kg |
| Capsule Compatability | Nespresso | Nespresso |
| Milk Frother | Separate | Separate |
| Heat-up Time | 25 seconds | 25 seconds |
| Auto Shut-off | Yes | Yes |
| Adjustable Shot Quantity | Yes | Yes |
| Shot Functions | Espresso and Lungo | Espresso and Lungo |
| Manufacturer Warranty | 1 year(s) | 1 year(s) |
| Colour / Finish | Black | Silver |
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