3Nespresso Vertuo Plus Coffee Machine BNV420

Nespresso Vertuo Plus Coffee Machine BNV420

 Verified
3.7

48 reviews · Statistics

PositivevsNegative
67% · 3215 · 31%

Product is used
  • Daily (25)
  • Several times a week (4)
  • Rarely (1)
Build Quality
3.6 (29)
Value for Money
3.1 (29)
Ease of Use
4.3 (29)
Cleaning & Maintenance
3.5 (29)
Noise Level
4.0 (26)
Consistency
3.8 (26)
Milk Frothing
3.8 (11)
Makes tasty coffee
Quick and easy to use
Great value for money at only $299
Select your coffee strength with 4 cup sizes
Coffee pod machine functionality prevents coffee customisation
See the Best Coffee Machines in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Nespresso Vertuo Plus Coffee Machine BNV42048 reviews
Mureed A.
Mureed A.77 posts
  BNV420B

Fantastic machine

Frothers the milk well & heats the milk well. Easy to use & makes a lovely Crema. Also you can literally buy 50 Nespresso pods from eBay for $7.90. Thats 15c a pod. It's also compact & the pods are available across many coffee brands. Stay away from the Espressotoria machine & the rubbish ALDI Expressi brands. The ALDI brand is not reliable. Show details
Helen
HelenVICGreater Melbourne (Outer), VIC6 posts
  Nespresso Vertuo Plus Coffee Machine

Perfect for Home

This is my second Nespresso Machine, I had the original machine for 15 years, then i purchased this model, great coffee, no clean up, no grinding beans. The only issue is I don't like flavoured coffee and they have too many flavours, Caramel coffee not for me. Coffee quality is to my liking depending if I want weak or strong. I always heat my milk in the microwave so I can have a hotter coffee. Cheers Show details
Cleaning & Maintenance
Guy S.
Guy S.QLDSouth East Queensland, QLD5 posts
  BNV420B

So bad. Constant errors and descaling

Very expensive and unreliable coffee machine. Have to buy pods to use and is constantly having descaling alarms and blocking up. Cheaper to get an Uber and go down and buy a coffee. The machine has been replaced 4 times under warranty, but still fails Show details
Build Quality
Ease of Use
Noise Level
John
JohnNSWSydney Surrounds, NSW3 posts
  BNV420B
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Brian Tate
Brian TateNSWRichmond-Tweed, NSW6 posts
  Nespresso Vertuo Plus Coffee Machine

Great coffee when it works

Bought our first Vertuo in late 2021. Very happy at first as the coffee is quite good and Nespresso have a great range for the machine. However, we had the dreaded red light which signals all is not well. Returned the machine and was sent a replacement which worked fine until today when it also red lighted again. After lengthy discussion via phone with customer support where I was offered advice, still had no success. It will be going in the bin tomorrow and we will buy a Lavazza which gets good reviews here. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Reza
RezaQLDSouth East Queensland, QLD6 posts
  Nespresso Vertuo Plus Coffee Machine

Cold coffee

Purchased a Vertuo Next, after comparing it with another Vertuo plus I noticed a huge difference in temperature and quality,
Contacted customer support which is really poor by the way, was asked to send it for inspection, after a while they sent me a new one, I have contacted them 4 times explaining that although they are advertising it as a same machine, Vertuo Next and Plus produce a completely different coffee,
This could have been resolved very easy but they don’t admit the manufactures fault and have a very low customer service,
Very disappointed.  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Rosie
RosieVICGreater Melbourne (Outer), VIC17 posts
  BNV420B
Ease of Use
Noise Level
Consistency
Milk Frothing
Kyngs
KyngsNSWHunter Region, NSW
  Nespresso Vertuo Plus Coffee Machine

You cannot buy the pods at the supermarket

1: Bought the machine. The sample pack of coffee pods given tasted delicious and great. Then we discovered you have to order the pods online, And cost more than competitors pods.
2. Ordered box of pods. 1 month ago. I understand the current COVID crisis is making it hard for postal service. They are lost in mail. Still waiting. Staff at Nespresso are really kind and lovely people and are helping where they can. Meantime. I wish I had a different brand machine so I could buy the pods at the supermarket. Nespresso should make these pods available at the supermarket! I am Looking into buying a machine that has pods available at supermarket. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
CWV
CWVQLDSouth East Queensland, QLD10 posts
  BNV420B

Keep the Box so you can send it back. I have twice so far

I read the reviews before purchasing and decided to trust the Nespresso brand. That was a mistake. It leaked from day one and was returned within 10 days. Thankfully I did keep the box. To "test" the leak They did insist I use a cleaning fluid pack that I had paid for which was annoying as it just leaked during this "testing" process. The machine was gone for 2 weeks and came back leaking. After another 30-minute phone call, they promised to send a replacement water bottle. They sent a lid. It is going back and I am abandoning the machine and the brand. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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CWV
CWV  
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Daniel P.
Daniel P.VICGreater Melbourne (Outer), VIC2 posts
  BNV420B

Great Machine at a good price!

Nespresso have always impressed me with how easy there coffee machines are to use. The quality of the coffee has always been first class. I would highly recommend this machine. Show details
Value for Money
Ease of Use
Milk Frothing
Leone M.
Leone M.NSWSouth-Eastern Region, NSW
  Nespresso Vertuo Plus Coffee Machine
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Tamara S.
Tamara S.
  BNV420B

Can't find pods in store

I am quite disappointed with my Nespresso Vertuo plus, the machine itself is okay, however the pods are different and only available for purchase online , which is my opinion is very inconvenient and costly  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Ian W
Ian WQLDSouth East Queensland, QLD5 posts
  BNV420SIL
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Amy C.
Amy C.
  BNV420SIL

Broke after 1 year and still broken after being repaired

I just got my vertuo plus machine sent back from your repair centre last week and it broke again! Contacted your customer service and they said it’s only eligible for a 2nd repair not replacement. It’s ridiculous to think that I have to keep sending my machine back and I just bought a whole year worth of capsules without a machine to use!

The support agent on the phone was rude and kept interrupting me mid sentence. After reading other people’s experiences, this machine obviously has manufacturing faults.  Show details

Ease of Use
Noise Level
Consistency
Milk Frothing
Dom
DomWAPerth, WA
  Nespresso Vertuo Plus Coffee Machine
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency

Questions & Answers

Manuela
Manuela · Nespresso Vertuo Plus Coffee Machine BNV420

Nespresso VertuoPlus BNV420 versus Nespresso VertuoPlus GCB2: What are their similarities and differences?

Thank you,

Manuela

Guy S.
Guy S.  

Don’t buy Nespresso. Machine clogs up and stops working after a few months. Had 4 machines do the same thins.

Geoff
Geoff · Nespresso Vertuo Plus Coffee Machine BNV420

My machine now 2 years old has started leaking liquid coffee essence during coffee making process from under the arm which supports the water jug, suggestions any one, thanks
Geoff

Smith D
Smith D · Nespresso Vertuo Plus Coffee Machine BNV420

Why cant i reset to factory settings? I have a steady red light, turn it off and follow procedure but it always reverts to the steady red light. Of course its out of warranty.

Determined2b
Determined2b  
Smith D
Smith D  

Thanks so much, I agree about the cumbersome bit

Details

Features:

  • 4 cup sizes, which determine the strength of your cup of coffee
  • 1.8 L removable tank means you don’t have to keep refilling the water every time you make a coffee
  • Auto-off function activates after 9 minutes, so you can fill up a portable cup and then rush off to work

Points of praise for the Nespresso Vertuo Plus Coffee Machine:

  • Reviewers found that it produced coffee that was so tasty and frothy that they could skip going to a cafe
  • Reviewers reported the coffee machine being convenient for making multiple cups of coffee at once, which helped to cut down preparation time
  • For many, the coffee machine wasn’t obtrusive and didn’t take up a substantial amount of bench space - making it suitable for smaller kitchens
  • This coffee machine is easy to maintain and clean, as it produces coffee without a mess.
Compare all Nespresso Vertuo Plus Coffee Machine BNV420 listings
CategoryCapsule / Coffee Pod MachinesCapsule / Coffee Pod Machines
Price (RRP) $309$309
Pump Pressure19 bar19 bar
Input Power1,300 W1,300 W
Water Tank Capacity1.77 L1.77 L
Dimensions 325 x 142 x 424 mm325 x 142 x 424 mm
Weight4.3 kg4.3 kg
Capsule CompatabilityNespressoNespresso
Milk FrotherSeparateSeparate
Heat-up Time 25 seconds25 seconds
Auto Shut-offYesYes
Adjustable Shot QuantityYesYes
Shot FunctionsEspresso and LungoEspresso and Lungo
Manufacturer Warranty1 year(s)1 year(s)
Colour / FinishBlackSilver
Awards 20212021
Compare all Nespresso Vertuo Plus Coffee Machine BNV420 listings

Extra Information

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