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New Home Shop
Adnan Victoria
- Verified customer
Excellent Experience
Throughout the whole process, each member of the team we dealt with were amazing Especially Supret So helpful in the design process thinking of things we wouldn’t have thought of but now can’t live without! Can confidently say we had the best building supervisor Denial who we will forever be thankful for. The finished product is beautiful. We had a budget and the team were able to create a house that exceeded our expectations. We were updated each week with the plans and kept in the loop for set backs. Would build again with NHS.
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Nhan PhanGreater Melbourne (Outer), VIC
- Verified customer
Fantastic worked and highly recommended
I had the best experience And very happy with NHS team, Offering an excellent customer service . Thanks Pauline , Leah for giving me updates on financial aspect and building progress, and Valissa for always making it so easy and for all the reassurances in the construction my new home from the beginning to the end. I appreciate all support in special from Flor.
Best regards and strongly recommended
1 comment
New Home S.New Home Shop
Hi Nhan,
Thank you for your review! We wish you and your family all the best in your new home and hope to work with you once again in the near future.... Read more
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- Verified customer
Fantastic building experience from beginning to end!
It was a great experience dealing with NHS from beginning to end of construction. Everyone in the team is always ready to answer queries and patient to explain each building stage and the process itself. Did not have any major issues. Minor issues were dealt straight away by the site supervisor, shout out to daniel jackson for the job well done! To the admin staff, Pauline and Leah for giving me updates on financial aspect and building progress. And of course to Valissa for always making it so easy and for all the reassurances that made me and my wife feel secured with NHS. What a fantastic team! Highly recommended!
1 comment
New Home S.New Home Shop
Hi Marg,
Thank you for reviewing your experience with NHS and recommending us! Client satisfaction is very important to us and we are glad you are happy with your home. We wish you all the best.... Read more
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Louisa MurrayGreater Melbourne (Inner), VIC
- Verified customer
Could not be more satisfied with NHS!!
Thank you to the entire NHS Team. As a first home owner the team provided in depth information and time dedicated to ensure I am 100% satisfied/confident in my decisions.
A special Thanks to Matt Nesci who went above and beyond to ensure everything was finalized within a tight timeframe. I asked Matt numerous questions and he took time in answering every question in great detail. I knew I could trust his judgment Wholeheartedly.
Thank you to the entire team I cant wait to be in my new home once it is complete next year.
1 comment
New Home S.New Home Shop
Hi Louisa,
Thank you for such a great review, we love hearing our client's experience with our team! We look forward to seeing the final result of your home also.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Carly J.Victoria
- Verified customer
Couldn’t recommend new home shop enough! A massive shout out to Daniel for going above and beyond!
Daniel went above and beyond to ensure we transitioned in our new house smoothly - He made sure everything was perfect and we were happy with everything and I couldn’t thank him enough! We are very happy with the exceptional service we received, couldn’t recommend New Home Shop enough, thank you!
1 comment
New Home S.New Home Shop
Hi Carly,
Thank you for your awesome review and recommendation. We do agree that Daniel goes above and beyond for all clients! He is a fantastic supervisor. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
John N.Greater Melbourne (Outer), VIC
- Verified customer
Highly recommend
Thanks heaps for helping Dad and I, you have no idea what this meant for the family. I knew I could trust you wholeheartedly to handle this process for us throughout challenging circumstances.
Matt you and the whole company delivered incredible value and a great finish and right on time aswell through the middle of Covid.
Looking forward to many more homes built through NHS and really appreciate our friendship.
You are a huge asset to the company Matt and thanks for your hard work Daniel.
P.S Dad was completely blown away with how well it all came up and so glad he took the turnkey option. Literally nothing else to do but move in
1 comment
New Home S.New Home Shop
Hi John,
Thank you for such a great review! We are so happy to hear about your experience with us. We wish you and your family all the best in your new home and hope to work with you once again in the near future.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Carlos L.Greater Melbourne (Metropolitan), VIC
- Verified customer
Excellent customer services
Thank you excellent work. I am very happy with NHS team they Offering an excellent customer service covering all areas involving in the construction my new home from the beginning to the end I appreciate all support in special from Flor and Just I can say
thank you Kind Regards
1 comment
New Home S.New Home Shop
Hi Carlos,
Thank you for your review. We are glad to hear how happy you are with our service. We hope to work with you in the future once again. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Don K.
- 2 reviews
- Verified customer
Great Customer service and home
I have built with NHS homes And started the second project with them. their customer service is outstanding . From The MD to the receptionist .
the follow ups, courtesy calls and the maintenance work done promptly
Highly recommended. Hence i have signed up for the next project not only that they provide very competitive price too. Nalin
1 comment
New Home S.New Home Shop
Hi Nalin,
Thank you for such a lovely review, we're so happy to hear about your experience with us. We have also enjoyed working with you, both times and hope to continue to do so in the future.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Zoe M.Sydney, NSW
- Verified customer
Flor is amazing!
I had the best experience with Flor at NHS. She was there to help me every step of the way. She gave me the best advice and was always happy to chat. I highly recommend as they have such their high standards for customer service. Their housing options were fantastic!
1 comment
New Home S.New Home Shop
Hi Zoe,
We agree, Flor is amazing - always looking out for her clients! We are very happy to hear how much you enjoyed your experience with us.... Read more
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Find out how New Home Shop compares to other Home Builders
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- Verified customer
NHS were an absolute breeze to work with!
I thought that building a house as a single during the pandemic was going to be an absolute nightmare, but I was so wrong! Ben and the team really went above and beyond, no question was too hard or too silly, and I always felt fully supported.
From the initial planning stages, making alterations to the plans to suit my lifestyle, all the way through to the final day of handover - NHS made the entire process really enjoyable. Any problems that I thought might arise were dealt with swiftly with minimum fuss, and I am really appreciative of Ben, Valissa, Leah, and the team for everything they did during the construction (and afterwards as well!).
I would happily build with NHS again!
1 comment
New Home S.New Home Shop
Hi Rohan,
Thank you for your review. We are delighted to hear how much you enjoyed your experience with New Home Shop! We look forward to working with you again. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Amazing personal service and a happy home buyer
Between Matt, Valissa, Daniel and the team at New Home Shop, the experience from the first phone call to Matt, to the frantic phone calls that followed finalising everything from picking the perfect piece of land to the plan to fit, have all been amazing.
Matt ensured that he came and went through the plans in detail helping us make adjustments to suit our family. Everyone at New Home Shop through this process has made it as stress free as possible, even helping us make last minute adjustments to ensure our move post settlement would be as ...Read more
comfortable as possible. Daniel the site supervisor was amazing in our last few weeks before settlement also making any changes that we wanted and fixing anything we needed before settlement. I would recommend New Home Shop anytime and would happily build through them again!1 comment
New Home S.New Home Shop
Hi Suzanne,
Thank you for taking the time to provide feedback on your positive experience with us and your recommendation. We pride ourselves on the quality of our work and customer service. ... Read more
Thank you, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Mr AntonioGreater Melbourne (Outer), VIC
- Verified customer
NHS was fantastic during the build and even 2 years later!
My wife and I built with NHS 2 years ago, downsizing into what will be our last home. We were very pleased with the process before construction and the flexibility to customize the floorplan to the way we wanted and what would fit out budget.
Tony was instrumental in making this happen and Doug along with his building department were fantastic in the way they interacted with us. They kept us in the loop the whole way through.
Nick was our supervisor and took the time to explain everything to us during our inspections and checked in with us 3 ...Read more
months after the build was completed. Since then we had a plumbing issue and we didn't know what to do, so we contacted NHS and they remembered us! the building department took down our concern and sent over a crew to check the issue. It was handled very promptly and the care was evident in trying to help us through the issue. I highly recommend NHS as your next building option. Mr Antonio1 comment
New Home S.New Home Shop
Hi Antonio,
Thank you for such a fantastic review. We are happy to hear that the team has still been able to help you out. Thank you for your recommendation.... Read more
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G L TaylorGreater Melbourne (Outer), VIC
- Verified customer
When we needed help NHS came through!
We had a block of land that was due to settle within weeks, unfortunately we couldn't follow through with the purchase due to health ailments popping up.
Up until a few weeks ago we had other builders list our block with their homes on in half heartedly and I saw Matt N quite prominently listed in the north region with packages. I decided to reach out to see if he could help us and from the moment he took the call he has been fantastic with trying to assist us.
He gave us a realistic expectation and in return he listed our block in a package...Read more
that was aggressively priced to help us have the best chance to sell the block on. 2 weeks after listing the package and to our complete surprise it was SOLD! a big relief!! Matt was great throughout the process, assisting both us and the purchaser through the process to wrap things up smoothly, so appreciative of his efforts. We offered Matt something for his help, he was pleased to just help us out... we did however twist his arm and organize him a bottle of scotch to say thank you.1 comment
New Home S.New Home Shop
Hi,
Thank you for sharing your experience with New Home Shop. Matt is great and so easy to work with. He looks after all his clients. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
MarkFGreater Melbourne (Metropolitan), VIC
- Verified customer
Please accept our warm and wholehearted congratulations on a fantastic build!
Hi Team NHS
Firstly to Matt Nesci - thank you for your warm welcome all the way back last November and for your initial guidance. A big thank you!
To the entire team including; Leah, Pauline, Valissa and co thanks for your professionalism and personal engagement in our project.
The home looks and is magnificent.
Please accept our warm and wholehearted congratulations!
Kindest regards, ...Read more
Leanne and Mark :-)1 comment
New Home S.New Home Shop
Hi Leanne & Mark,
Thank you for such a sweet review. We love to hear about our client experiences and are glad that you are so happy with the final result. Yes, Matt is awesome!... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Professional & Affordable Builder! Go with NHS if you do not like surprises for your pocket!
This is my first time experience with NHS in home construction. I am in early stages of construction phase and look forward to completion by December 2020. Even during covid times, my project has been well planned and managed. I have been well informed about my progress timeline. I would highly recommend to contact SUPRET at NHS to assist you in planning your dream home. She has been very understanding and helpful in design, permit and construction stages. My house is a custom design and NHS has been very cooperative and supportive with expert ...Read more
advice during the whole design phase. I have found NHS extremely attentive to details and value for money. The whole construction process has been very easy and clear. I would definitely recommend NHS to my family and friends for their construction property.1 comment
New Home S.New Home Shop
Hi Ash,
Thank you for such a great review. We are glad to hear about your experience with Supret, she is great! We also look forward to seeing your completed home in December, custom homes are exciting to build!... Read more
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Find out how New Home Shop compares to other Home Builders
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John KoleGreater Melbourne (Inner), VIC
- Verified customer
NHS are the best of the best in the building industry
We are first home buyers and new in the market. After shopping around for a home building company, we count ourselves lucky to have found NEW HOMES SHOP. We rang the phone number of NHS and a gracious lady called Kerri Reid answered and took us through house designs and building process, which was easy to follow. Kerri Reid, who is the manager of Southeast region, has a wealth of knowledge in the industry and I would highly suggest to anyone wanting to build a home to go with NHS. Their customer service and building cost CANNOT BE BEATEN by any building company, they are the best of the best in the building industry.
1 comment
New Home S.New Home Shop
Hi John,
Thank you for your lovely review. Kerri is fantastic to deal with and it's great to hear that you are happy with your experience with us.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
S I VVictoria
- Verified customer
Fantastic communication
We are currently Pre-construction with our new home.
We have been dealing with Kerri from our first phone call and she has made the whole process so far so smooth and enjoyable for us.
She has explained everything clearly and responds very promptly any time we reach out to her with any questions we have.
We are first home buyers and previously had no idea about anything to do with building or buying a home.
Everything has been done via phone calls, email and Zoom because of current Vic covid restrictions but there has been no miscommunication or misunderstandings.
We can't wait to continue our first-home journey with Kerri helping us along the way.
1 comment
New Home S.New Home Shop
Hi SIV,
Thank you for your review. We are glad that everything is going smoothly for you, especially during these difficult times. We are always here to assist you. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
Vikram PatelGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great Experience
It has been three weeks now in this new property built by New Home Shop. Everything comfortable according to our expectations. Team has given great support during stress time. I enquired for this property, Ujjval Shukal called me within 15 minutes. The journey of my first home started. Ujjval explained plans, property and New Home Shop. I checked and compared, everything was reasonable. Ujjval helped me for inclusion selections and reasonable deals.
Valissa Stewart : I say Admin through my communication, has given me all the answers within 15 minutes. Great communications.
Leah Pepe : She always inform us about Update and changes regarding construction. Quick reply all the time.
Nick Kotevski : He is going through detail.
1 comment
New Home S.New Home Shop
Hi Vikram,
Thank you for taking the time to share your stress-free experience with us. We pride ourselves to deliver great assistance and workmanship throughout every building journey. We wish you many happy memories in your new home.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Happy First Home Buyer
What an amazing first home buyer experience delivered from the New Home Shop team! A special thank you to Valissa (administator) and Nick (onsite supervisor) for their friendly and helpful assistance throughout the process.
I'm extremily happy with the end result of the build.
I will definitely build with New Home Shop again and reccommend them to anymore looking to build.
1 comment
New Home S.New Home Shop
Hi Caterina,
Thank you for your lovely review. We are glad to hear everything went smoothly and you're happy with the end result. We look forward to working with you again in the future.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
DhrutiGreater Melbourne (Outer), VIC
- Verified customer
Happy First Home Built
Building a first home is no doubt stressful and the search for the appropriate and not ridiculously expensive builder was just about taking a toll on me when I was referred to NHS by a family friend. Their entire team was extremely helpful, informative and immediately took the pressure and stress off me. From their consultants to their site manager and office staff each one of them worked towards improving my experience with them! As a result, I never had a single issue all through out my building process and completion of the home with them. D...Read more
aniel, my site manager made great efforts to understand what I really wanted my first home to look like and never made anything look like too big a problem. This really helped keep my stress on the lower side. Minor changes and variations are generally created a big deal out of by builders I’m told but not once did I experience anything of the sort with NHS. The construction of my home was completed within 6 months in spite of COVID-19 delays and I’m now happily enjoying my home. I definitely plan to be back to build a better and bigger home with NHS ❤️. Thank you NHS and Daniel!1 comment
New Home S.New Home Shop
Hi Dhruti,
It's fantastic to hear about your positive experience with New Home Shop. We look forward to working with you once again.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Kelly Gasked
I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?
1 answer
New Home S.New Home Shop
Hi Kelly,
To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home.
If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email sales@newhomeshop.com.au - otherwise you can pop into our office in Caroline Springs.
Thank you,
New Home Shop Management
Ashok Jasked
Hi there!
We are a semi-retired couple both working part time.
At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again!
Do you do 3-bedroom houses as well?
Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment?
Many thanks!
3 answers
New Home S.New Home Shop
Hi Ashok,
Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes.
If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
Thanks heaps for helping Dad and I, you have no idea what this meant for the family. I knew I could trust you wholeheartedly to handle this process for us throughout challenging circumstances.
Matt you and the whole company delivered incredible value and a great finish and right on time aswell through the middle of Covid.
Looking forward to many more homes built through NHS and really appreciate our friendship.
You are a huge asset to the company Matt and thanks for your hard work Daniel.
P.S Dad was completely blown away with how well it all came up and so glad he took the turnkey option. Literally nothing else to do but move in
New Home S.New Home Shop
Hi John,
Thank you for such a great review! We are so happy to hear about your experience with us.
You seem to have posted your review under questions, we'd love if you would share it under the 'Reviews' section so our clients can read about your fantastic journey with NHS.
We wish you and your family all the best in your new home and hope to work with you once again in the near future.
Kind Regards,
New Home Shop Management
Roseasked
Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block.
Thank you.
Rose
1 answer
New Home S.New Home Shop
Hi Rose,
Thank you for your enquiry. We would love to help you with your new home.
If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
Details
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New Home S.New Home Shop
Hi Adnan,
Thank you for you review. We are very happy to hear about your experience with us. We wish you and your family many happy memories in your new home.... Read more
Kind Regards, New Home Shop Management