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New Home Shop

New Home Shop

4.8 from 40 reviews

2nd home with NHS and VERY HAPPY!

We have recently moved into our new home. This is the 2nd home we have built through New Home Shop and we couldn't be happier with the quality of workmanship and great customer service. We received weekly progress updates and everything went as planned! We would highly recommend anyone who is looking to build to visit the team at NHS. Thank you for looking after us once again!


Good Building companyNHS

Very happy with all aspects of the build. Project manager was easy to get along with as I did the electrical work. Adequate time was given to me to complete all stages of this as I work and live in another town. Very impressive and highly recommend.


Happy Clients :)

We got our house handed over to us last week and I would like to mention we have had a lovely experience building with NHS. The whole building process was smooth and professionally handled. The Site Supervisor (David)and the office-based Building Support team (Sarina, Pauline) , administration (Valissa )and customer service liaison (Moreen) were wonderful and very pleasant to deal with. A special mention to our sales person, Sachin for helping us to start on a long journey and we couldn’t be happier with his efforts and support .The Site Supervisor provided excellent professional services throughout the building process , he was always happy to answer any questions/requests and we are very happy with the final outcome. The quality of the house is commendable and We will definitely be happy to have him again as our building supervisor if we have another opportunity to build with NHS in the future. I would recommend NHS without hesitation to anyone looking to build their Dream Home. Thank you so much NHS.

1 comment
Hi Anita, Thank you for taking the time to write about your experience with New Home Shop. We are delighted to hear how smooth the build went and your kind words towards our team, who enjoyed assisting you throughout the entire journey. We wish you all the best in your new home and will happily work with you again. Kind regards, New Home Shop Management

Very good work I am very happy

I am very happy with new home shop it is been great service by new home shop I would recommended to all my friends and family job well done perfect

1 comment
Hi Dilip, Thank you for taking the time to review us. We are glad to hear that you are happy with your home. We wish you many happy memories in it. Kind Regards, New Home Shop Management

Great experience!

We decided to go with new home shop because of their previous projects and their friendly staff. Once the title was approved, our house was built in a few months and we were ready to move in straight away! They understood our vision of the house and helped us build our first home stress free!
Thanks NHS!!

1 comment
Hi Mario, Thank you for your wonderful feedback. We are very pleased to hear your overall satisfaction with our team on building your first home. We wish you many happy memories in your new home. Kind Regards, New Home Shop Management

My First Home Build

We recently moved into our brand new house with New Home Shop/Build last November.

From the start of the process, Flor Aguilar was very professional and helped us through the whole design process. We made many changes but Flor was there to guide us every step of the way.

Much Thanks to Sarina with all the legal stuff and paperwork, Valissa with all the construction updates. Queries were answered quickly. Thank you Leah for your help with colour selections.

I highly recommend the team at New Home Shop, a long and anxious 12 months journey with a very rewarding end result. Thank you NHS

1 comment
Hi John and Kelly, We are so glad to read that throughout your entire journey with us, all of our team members have provided you with the outstanding assistance. Thank you for your wonderful review – we really do appreciate you for highly recommending our team and would love to build for you guys again in the future. Kind Regards, New Home Shop Management

Our first new home build experience

We recently moved into our home in December 2018, initially we where going to build with Metricon. We instead found a land and house package with NHS Builders and didn't regret our decision to build with them. Everything was dealt with promptly with our small issues we faced. We enjoyed our building experience, the home quality was excellent and customer service from Flor was fantastic! We felt looked after and even had the chance to speak with the owner face to face to rectify our small issues we had. Over all experience was excellent and we would build with NHS builders again in the future.

1 comment
Hi Cleoyazz, Thank you for you kind words! We value your feedback. Flor has worked proactively with you to ensure you had the best process and experience with NHS and we are very happy to hear your feedback. Congratulations on your new home and thanks for choosing us. Kind Regards, New Home Shop Management

Great experience

Even though there were minor problems with the house plumbing at first, they were very helpful from the start to finish. Always had clarity and willingness to help. Thanks NHS!

1 comment
Hi Rachel, Thank you for your review. We are very happy to hear that your issues were resolved. We pride ourselves to deliver great assistance and workmanship throughout every building journey. Kind Regards, New Home Shop Management

Very Happy

Have been in my new home for 3 months now and I love it. Every day we would drive past and have a look at the progress. The building team were very friendly and caring in their work, Answering any questions we had. Everything is as we wanted and even the garden is great. Really happy with the finished product. A big THANKS to all the team at NHS. Especially Valissa and Sarina who put up with all my emails and answering them promptly.

1 comment
Hi Teresa, Thank you for your lovely review and kind words towards our team members. It is fantastic to hear that you received everything you wanted - that is our aim with all our clients. We hope you create many happy memories in your new home. Kind Regards, New Home Shop Management

Great experience!! Very happy with our new home

A big thanks to all the team at NHS. The staff, supervisor and tradies were all friendly and helpful and we are very happy with the finished result, which was completed in a very timely manner. We took some time to perfect the design but nothing was too much trouble and everyone was patient . We are very happy with the end result.
Thank you for making our first home build a fantastic experience.

1 comment
Hi Neerdh, Thank you for taking the time to write about your experience with New Home Shop. It is our pleasure to accommodate the design that you wanted, as that is one of the things we do best! We hope you continue to enjoy your beautiful new home for many years to come. Kind Regards, New Home Shop Management

Perfect

Everything was perfect from signing our contract up to settlement date. Quick replies of emails and easy to contact via phone as well. No delays. Got everything in our house perfect, did not found any errors at first inspection. Thanks NHS for helping us to build our first home.

1 comment
Hi Rupinder, Thank you for your review. We are delighted to hear that the home is perfect! We hope you enjoy living in your beautiful new home for many years to come. Kind Regards, New Home Shop Management

Really a one stop shop !

What a fantastic experience delivered from the New Home Shop team, from start to finish! From my first appointment with my sales consultant, Anton, to signing contracts with Sarina, you really helped me in building my first home possible and i thank you so much for that!

I'm beyond happy with the end result of the build! I was kept informed on the progress of the build and they were always on time with no delays. I would like to also Thank Valissa and my supervisor Joe!

I would definitely be recommending New Home Shop to anymore looking to build!

1 comment
Hi Michelle, Thank you for your lovely review. It is great to hear how helpful and professional our team were during the process and that your home was completed to a high standard. We hope you continue to enjoy your beautiful new home for many years to come. Kind Regards, New Home Shop Management

Amazing experience

The process of building a home with NHS was an amazing experience.
The people at NHS were very professional and helpful.
The whole journey was seamless, everything went as planned, there were no unexpected roadblocks or delays.
The management went above and beyond of what was expected to help us build our dream home.
A special mention to Karan for helping us at every step of the way

1 comment
Hi Ishita, Thank you for your positive review. We pride ourselves in helping our clients build their dream home and it sounds like we have done just that. We hope that you enjoy your beautiful new home for many years to come. Kind Regards, New Home Shop Management

Smiling ear to ear! Fantastic!

From day one to moving in NHS has been brilliant! Their customer service is second to none..replied to all my emails...answered all my questions and went out of their way to make me happy...and boy did they make me happy! Amazing house with every care taken to ensure all was completed with the highest level of quality workmanship.
Thank you to all the staff at NHS but especially Sarina,Anton and Valissa who put up with me more than anyone. Can't thank you enough.

1 comment
Hi Ned, Thank you for you taking the time to share your positive experience with us. We are very happy that you're happy with your new home. It is our number one priority to make everyone's experience a great one! Kind Regards, New Home Shop Management

Awesome

We recently purchased a land and built a house with New Home Shop/Build and I must say their service is commendable.

Right from Dorine who’s a very professional, cheerful person and skilled at scheduling appointments, to Flor Aguilar who I cannot thank enough for going those extra miles in understanding my frequently changing requirements and making very wise suggestions in plans.

Huge Thanks to Valissa who is again a very very warm and friendly person and coordinator between the site supervisor Nick, Doug and us for sending us email updates very promptly and scheduling appointments/walkthroughs on special requests from us.

THANK YOU Nick and Doug for understanding our needs and accommodating all the last minute changes to our plans and for the timely handover of the house despite all the changes.

We would HIGHLY RECOMMEND New Home Shop as the one stop shop to anyone looking to buy land or build to look no further and approach this team of highly qualified professionals who are excellent at understanding and building the dream house.

Wishing you all a Very Merry Christmas and a Happy New Year!

Cheers
Mani & Lucky

1 comment
Hi Mani, Thank you for your lovely review and kind words towards our team. We are so delighted to hear that you are happy with your dream home. We pride ourselves to deliver great assistance and workmanship throughout every building journey. We wish you and your family many happy memories together. Merry Christmas and Happy New Year to you too. Kind Regards, New Home Shop Management

Certain areas can be improved

It’s been a long hard journey but glad to say the end result has been heartwarming. Thank you Doug, Nick, Leah, Sarina and Valissa for putting up with a demanding customer like myself. Really appreciate the extra mile you’ve gone for me and thanks again for helping to conclude this on a high.

Would love to give a higher rating but unfortunately it’s been let down by the experience with the Sales team which was unpleasant with questionable/unprofessional work behavior of a certain staff (whom I heard has since left the company). Also in terms of overseas communication (as I’m based offshore), the company needs to be willing to contact the customer through other means besides email only and not depend on the customer to call the company. Hence this company may not be suitable for offshore customers.

1 comment
Hi Melvyn, Thank you for your review. We are delighted you are happy with the end result. We appreciate your honesty and your constructive comment and we will work hard to address the issues you have raised with respect to off-shore communication. Kind Regards, New Home Shop Management

Quality Home

Building with NHS was an easy process, Karan was very professional and helpful with my requests and changes over the planning period. I highly recommend building with NHS as the workmanship and support during this stressful process was a delight.

1 comment
Hi Rosemary, Thank you for taking the time to share your stress-free experience with us. We pride ourselves to deliver great assistance and workmanship throughout every building journey. We wish you many happy memories in your new home. Kind Regards, New Home Shop Management

Awesome

I’m so happy with the house,they doing a very good job to build my home and the supervisor of the building is very friendly and very good person to talk too.Im so glad they are the one who built my home.Thanks you so much and the team:)

1 comment
Hi Davyap, Thank you for you taking the time to share your positive experience with us. It is great to hear that you were happy with your supervisor and the rest of the team at New Home Shop. Customer service is very important to us. Kind Regards, New Home Shop Management

Quality 10/10

We couldn’t be happier with the entire process. From Ben our sales consultant to Sarina & Valissa they made the process so easy. I would highly recommend speaking with NHS to build your home as they make sure the entire process is smooth and problem free. We built the Chicago 25 and love it!! Thanks guys!

1 comment
Hi Samuel, Thank you for your review. The Chicago 25 is a great design, we are glad to hear that you love your new home! Kind Regards, New Home Shop Management

Delivered what they promised

NHS were easy to deal with from start to finish. I was given lots of helpful advice when it came to changes I wanted to make to house plans during the initial phase. Murray was extremely dedicated to making sure I got my dream home. (Thank you Murray!)
The selection of builders choice materials (carpets, tiles , taps etc) were fantastic. Leah's knowledge of design made choosing colours a breeze. (Thank you Leah!)
During the building process I was always kept in the loop with fortnightly updates and any questions I had were promptly answered by friendly staff. (Thanks Valissa, your efficiency in answering my queries was greatly appreciated).
All in all they have delivered what they've promised and I couldn't be happier. Great workmanship and honest people to deal with.
Michelle S

1 comment
Hi Michelle, Thank you for your positive review and kind comments towards our staff. We pride ourselves to stand by our promises and deliver great assistance throughout your building journey with us. Kind Regards, New Home Shop Management

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Questions & Answers

I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?
1 answer
Hi Kelly, To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home. If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email sales@newhomeshop.com.au - otherwise you can pop into our office in Caroline Springs. Thank you, New Home Shop Management

Hi there! We are a semi-retired couple both working part time. At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again! Do you do 3-bedroom houses as well? Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment? Many thanks!
1 answer
Hi Ashok, Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes. If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible. Thank you, New Home Shop Management.

Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block. Thank you. Rose
1 answer
Hi Rose, Thank you for your enquiry. We would love to help you with your new home. If you would please email your contact details (mobile/email address) to sales@newhomeshop.com.au or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible. Thank you, New Home Shop Management.