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Nick Scali Furniture NSW, Auburn

Nick Scali Furniture NSW, Auburn

4.5 from 330 reviews

Reviews

Review distribution

5 star
259
4 star
32
3 star
7
2 star
1
1 star
31

Majid

MajidSydney, NSW

Grate service thanks Frank martelli

published

Frank came to my house to fix the backrest on my Vittorio lounge. Frank did a good job as the bolts for headrest had come away. Thank you Frank and nick scali


Francesco

FrancescoSydney, NSW

  • Verified customer

Great Service SABA you're a STAR!!!

published

Our salesperson was SABA from the Auburn Nick Scali Store from the outset she was a delight to deal with, we didn't feel pressured she showed us many options and colours and thorough when explaining the difference with every lounge. We would be very happy to recommend SABA to anyone who is looking to purchase a lounge or dining table. I hope my review finds you well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers

Excellent service

published

Our salesman Tony was very patient with us as we couldn’t decide. He offered us many different options, and we purchased. Wouldn’t hesitate to purchase again. Made it easy for us.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn.
See all answers
Carol

CarolSydney, NSW

Very helpful staff member, Saba

published

We were satisfied with the service and product we purchased (still waiting for delivery which we knew about).
Pleased we visited the store in Auburn as there was a great display of lounges. Hopefully the lounge we purchased will meet our expectations.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn
See all answers

Jak

JakSydney, NSW

Great customer service - can't wait for our table to be delivered , Saba was professional and very helpful - thanks! A+

published

Easy to walk through the store, alot to choose from , solid beautiful timber table , I don't think the furniture with be to hard to put together from Nick Scali so that is a bonus!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers

Sar

SarSydney, NSW

Helpful Staff- Saba was amazing

published

The range of products was limited and not easy to navigate but thank to Saba’s help, I figured the best option. I am more satisfied with the customer service, Saba Specifically, than the store options. many items were unavailable or available for delivery in a few months!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAuburn
See all answers

weihong

weihongIllawarra, NSW

  • Verified customer

delivery service

published

dom michael and chris we're amazing rang me the night before so I had time to travel to kiama downs from Sydney and they were there on time they installed 4 lounges they took great care in the installation of my lounges and they explained how I should best look after my lounge they were very friendly and professional credit to nick scali furniture team recommend them to anyone buying nick scali furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationaurburn
See all answers

Preet

PreetSydney, NSW

Amazing Service from Leo! :)

published

Leo came to our house to do some spot cleaning on some new linen sofas we had bought from Nick Scali in Auburn.
Leo was incredibly friendly and patient, with great customer service. He absolutely went above and beyond my expectations in the service he delivered.
I would definitely recommend Leo to anyone. Keep up the good work Nick Scali and Leo! :)

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers
Annita

AnnitaSydney, NSW

Great service from Tony!

published

Tony was very helpful, showing us what products were available. As a customer I new exactly what I wanted. Excellent work, Delivery also was arranged for 2days later. Keep up the great customer service!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn store
See all answers

Excellent Experience, as usual.

published

The only place we would shop at for lounges. Service was great, friendly and professional,extremely helpful.
Products were first rate, cant beat the quality. Store always has what we are looking for.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAuburn.
See all answers

Mary Yarak

Mary YarakSydney, NSW

Great Service from Tony!

published

Tony was absolutely fantastic, great customer service.Thanks to him I furnished my entire home from Nick Scali. Only issue is the outdated paper order system which took too long. Upgrade your Sales order system to digital as this will expedite the process and ensure more Sales!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn NSW
See all answers

Excellent experience

published

I went into NickScali Auburn in search for the dinning chairs and bar stools but left the store with not just chairs but few coffee tables as well. The store not only carried unique products that i didn't see in other store locations but the service provided in Auburn store was also the best. The consultant who was helping me (Tony) stands out as an excellent consultant for NickScali products. Not only he has great knowledge of products he is selling but he provides useful input in helping me choosing the best color and style furniture for my home. Thank you Tony for the excellent shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Location242 Parramatta Road Auburn
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gdh

gdhSydney, NSW

  • 2 reviews
  • 1 like

Great service by Frank Martellu

published

Service call was easy to make and was executed well and super efficiently by Frank
I would use this service again without question.
This service is really good and worthwhile.
Thank you

Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationAuburn
See all answers

Sadie and Amir

Sadie and AmirSydney, NSW

Thank you Tony!

published

Excellent customer service! So many lovely couches to choose from and your knowledge and passion helped us find the one. Will definitely visit again for other furniture :) Great quality and great price. Thanks again!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn
See all answers

Amazing, helpful customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationAuburn Nick Scali Furniture
See all answers

Good customer service

published

I was impressed with the collection at Auburn store. Tony was instrumental in helping us decide from the vast collection of the store. I am just waiting eagerly to receive the final product and confirm the quality that I have been promised.

Customer Service

Good customer service

published

Store had a good layout. I would have missed the table and chairs i bought had Tony not pointed it out to me. Tony was a lovely salesman who helped me find what I was looking for.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn
See all answers

Yasmine

YasmineSydney, NSW

Frank Martelli

published

Frank arrived promptly and was in touch with me in regards to arrival time. The service was promt and Frank dealt with the issue. He also recommended cleaning the table with Eucalyptus oil which got rid of the reside on the dinning table.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
See all answers

Mrigank

MrigankSydney

  • 4 reviews
  • 1 like

Poor quality coffee table and terrible customer service!!

published
  • +4
Product Quality
Customer Service
Product Appearance Not as advertised
Store LocationNick Scali Auburn
See all answers
2 comments
Nick Scali
Customer S.Nick Scali
Mrigank
Mrigank

Still no update. I spoke with Ellen on Wednesday and she said she will call me back in 1/2 hour. It's been 2 days.


Fran

Fran

  • 2 reviews

Frank

published

Frank was on time giving a coutousy call before coming. Pleasant to talk to very helpful and fixing the problem with ease. would not hesitate to recommend him further. Thank you


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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and Sofas
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