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Nick Scali Furniture QLD, Skygate

Nick Scali Furniture QLD, Skygate

4.5 from 15 reviews

Reviews

4.5

15 reviews
5
(10)
4
(4)
3
(0)
2
(0)
1
(1)
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Great range, customer service and customisable options

published

Fantastic customer service, well presented shop, clean and neat. Huge range, all items can be customised. The ability to purchase what we had in mind for a reasonable price was great. Other similar shops were not as flexible with range and usually dearer for similar types of furniture.

Customer Service
Product Quality
Product Appearance As advertised
Jane

JaneSouth East Queensland, QLD

Great Customer Experience

published

The store was easy to navigate. The range available in the store was exceptional and made selection of style and colour easy. The Sales Manager (Sam) was professional and helped with suggestions and at no point rushed me to make the sale. The entire process was outstanding

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSkygate Brisbane
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GCD

GCDSouth East Queensland, QLD

Excellent service knowledgeable staff

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSky gate
See all answers
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Cassie

CassieSouth East Queensland, QLD

  • 4 reviews

Excellent customer service

published

The moment I walked through the door I felt acknowledged and welcome. Staff are knowledgeable and accommodating. I will definitely buy from again! I can’t wait for my new couch to arrive

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate
See all answers
Diana

DianaSouth East Queensland, QLD

  • 2 reviews

Disappointment from our Emmie modular.

published

Disappointment from our Emmie modular. 3 months after purchase the modular had a gaping hole in the stitching which took 3 visits to fix not to mention the pilling. Also had to have the legs fixed with washers to make it level. We bought the cleaning treatment product but the stains remain even after having it professionally cleaned. By stains I mean normal dirt wear from leg cushions not accidental stains. The back cushions are all slouching and sunken and don't regain there normal shape. The stitching and leveling was fixed. We paid extra for the after service and are unsatisfied with it. Don't bother with this company.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationDfo brisbane
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1 comment
Nick Scali
Customer S.Nick Scali
Dee

DeeSouth East Queensland, QLD

Thank You Brad

published

My experience with Nick Scali Furniture began very poorly. I was very disappointed at the standard of service I received at the Macgregor store. The staff there were unprofessional and unreasonable. Unfortunately, my deliveries were also in unacceptable condition.

I then visited the Skygate store where I was greeted and served by a gentleman by the name of Brad. He restored my trust in Nick Scali.. His expertise, professionalism and patience greatly assisted me in selecting the right furniture. The Braiden Lounge and Eskin Lamp Tables he recommended have brightened up my new home.

Thanks once again! :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate
See all answers
Katrina E.

Katrina E.South East Queensland, QLD

Great customer service at Skygate store

published

Very well laid out store, great range to consider. We came in to look for a new lounge for our new home. and got very helpful advice from the store manager, Brad. We needed some time to consider and went back to Skygate even though it's not our nearest store so we could deal with Brad.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSkygate
See all answers

Problem. SPACE ON A BUDGET

published

Manager Brad Curran was very accommodating in respect to his time and knowledgeable around product choices and colour. In the end we chose a lounge and separate single chair that worked with our available space and Budget. Thanks Brad for your help.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSkygate Qld
See all answers
Gerry

GerryMorningside (Brisbane)

  • 2 reviews

Excellent service.

published

A young salesman, Benjamin, attended to me when I visited on the Friday. I was looking for a TV cabinet and buffet. He was very engaging and showed me two selections which were beautiful. I said I would bring a friend to have a look. I didnt get back for another two days. He remembered me and allowed me time to browse again (good: he didnt descend on me immediately like some do. Much appreciated). He then came over. We engaged immediately and settled a very satisfying deal. Benjamin was exceptional in the way he closed the deal and I was delighted by his service. Well done, Nick Scali. You obviously train your people well.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSkygate
See all answers
Furniture Shops

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Helen W

Helen WLaunceston, TAS

Just came to look, ended up buying!

published

We knew what we wanted and were just going to check it out. We live in Tassie and expected to buy from the Cambridge store but Ben was so helpful and convinced us it was same price or no more expensive to purchase in Very satisfied with the service p4ovided.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSkygate, Qld
See all answers
Wally W

Wally WSouth East Queensland, QLD

  • 5 reviews
  • 2 likes

So happy with new sofa

published

Excellent sales person. Delivered within time frame advised. Amazing quality. Bought the Cristina sofa on special. So happy with the comfort and quality. Will be dealing with nick scali in the future

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

A great experience

published

Easy to navigate your way back to your fav item. Really happy with the product, can't wait for it to be delivered. Customer service was expectional from the whole team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
six wings

six wingsQueensland

great choice

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali Skygate
See all answers
Ben

BenSouth East Queensland, QLD

A great retail experience...

published

From the moment I walked into the store, till I eventually finalised my purchase, I was given a great experience from the various staff at the Skygate store. They took the time to find out exactly what I was after and then went through the various items of furniture, the options and the finishes. Am very pleased and will certainly return to the store when I need additional furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNick Scali, Brisbane Airport (Skygate) store
See all answers
genni

genniSouth East Queensland, QLD

  • 2 reviews

Excellent Customer Service

published
Return Claim MadeNo
Warranty Claim MadeNo
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