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Nick Scali Furniture WA, O'Connor

Nick Scali Furniture WA, O'Connor

4.5 from 212 reviews

Reviews

4.5

212 reviews
5
(165)
4
(29)
3
(1)
2
(2)
1
(15)
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T Moro

T MoroPerth, WA

Excellent customer service

published

Chris at the O'Connor showroom was fantastic we can not praise him enough for his customer service. He was friendly, helpful and answered all our questions, we would highly recommend this showroom. we will definitely be back .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO'Connor WA
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Cathy G Bibra Lake WA

Cathy G Bibra Lake WAPerth, WA

  • 5 reviews
  • 1 like

Couldn’t have been easier.

published

Chris @ O’Connor made the experience easy, from the lounge selection/fabric colour, delivery options, and advice on expected timeline. Also at explaining the optional ‘damage insurance’ and how it works. We don’t replace furniture often, so glad we stopped in at Nick Scali’s O’Connor showroom on this occasion.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO’Connor, WA
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Maria

MariaPerth, WA

Great customer service

published

My first time in your showroom and it didn’t disappoint...
I was impressed with the way the shop looked and lots of nice eye catching designs to choose from ..
I was meet by one of your salesman Chris he was very helpful , polite and also very informative any questions asked were answered with ease and nothing was too hard for him to please us , he made us feel at ease shopping for our new lounge.. The hardest part was pulling out the credit card.. Hahaha :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO’Connor WA
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Ros

RosPerth, WA

Great store, great service

published

The furniture was displayed well and I easily found the lounge I wanted. Steven was extremely helpful, knowledgeable, cheerful and friendly. It was a good experience and I would recommend this store and the professional assistance.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO'Connor
See all answers
Emma

EmmaPerth, WA

Efficient, fast service

published

I had 30 minutes before closing, and wanted to purchase 2 new couches. Louis Worked fast and efficiently ensuring we both got out on time. Can’t wait for the couch to be delivered now!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO’Connor WA
See all answers
Steve

StevePerth, WA

Service was impeccable

published

The store layout was beautifully presented. The range of lounges to choose from was excellent. The salesman Steven was so helpful & his knowledge of the products was why we chose to purchase with this company. Steven was helpful but not in the way, of giving us the opportunity to discuss our purchase on our own.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO'Connor WA
See all answers

The reviewer stated that an incentive was offered for this review

Richard

RichardPerth, WA

Chris was a great salesman

published

Purchased a couch from Chris in June and was very happy with the friendly and non-pushy service he provided. Very knowledgeable and was able to quickly identify what we were after and show us some great options to consider. Thanks for the great service!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO’Connor WA
See all answers
Zel

ZelPerth, WA

Great service from purchase through to delivery

published

Kim from O’Connor store is very professional and helpful. Great range and quality of products in store to try out. Our experience from purchase through to delivery of our new sofa was excellent. On delivery of our sofa it was put together in a short amount of time and ready for us to enjoy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO’Connor
See all answers

Professional, knowledgeable and affable customer service.

published

Chris was excellent to deal with when purchasing our new sofa. He was able to offer us expert knowledge while being friendly. Chris created a comfortable experience for us. Thank you for the great service

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO'Connor wa
See all answers
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Linda Philips

Linda PhilipsPerth, WA

Great service

published

Easy to navigate store. Good range of products. Good quality of product. A shame it is a 10 to 12 week wait for product. Sales service was excellent! Friendly, efficient, very helpful and he helped me find the product I wanted and needed.

Customer Service
Product Quality
Store Locationo'connor wa
Jessica

JessicaPerth, WA

Great customer service

published

Saheel from O’Connor went above and beyond with helping me choose the right furniture. I am a very indecisive person and saheel made the experience easy and exciting. Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO’Connor perth
See all answers
Michael

MichaelPerth, WA

  • 2 reviews

Steven was such a honest, easy to deal with person.

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOcconor WA
See all answers
Nicky M.

Nicky M.Perth, WA

Great experience with friendly and professional staff members

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO'Connor, WA
See all answers
Louise

Louise

  • 2 reviews

Great store

published

We visited the Nick Scali store in O’Connor recently and we were greeted by Saheel who kindly assisted us. The store has a great variety and we found Saheel to be helpful and not pushy for sales.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationO’Connor, WA
See all answers
Linda K.

Linda K.Perth, WA

Warm, relaxing, friendly experience

published

I visited the store, for the first time, to enquire about any available floor stock...just to see what was available. After speaking with Taha, I was completely relaxed and ready to purchase a beautiful, yet heavily discounted, 5 seater chaise lounge. I usually walk in and walk out when I’m just looking but I felt very comfortable talking with Taha and asking him lots of questions. I changed my mind quite a few times, but he was extremely patient. One of the best sales people I’ve ever met. Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationO’Connor
See all answers
Furniture Shops

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Megan P

Megan PPerth, WA

  • 2 reviews

Fabulous lounge, fabulous service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO’Connor WA
See all answers
Lulu

Lulu

  • 2 reviews

Great in-store service

published

We visited the O'Connor store today and were very well assisted by Kim. She was knowledgeable about the lounge we looking at and gave us good advice. She had just the right amount of attentiveness ie helpful but also gave us space to have our own discussion. Highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO'Connor WA
See all answers
John and Kath

John and KathPerth, WA

  • 2 reviews

Stylish, comfortable furniture.

published

Chris was knowledgeable of his products and explained the features of the lounge while actively assessing what our needs were. A great range of furniture and a relaxing buying experience. Really appreciated the samples we were loaned. It helped make colour choices easy. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationO’Connor W.A.
See all answers
Sarah

SarahPerth, WA

Chris was great

published

Chris was amazing. Greeted us on arrival and helped us through the store. Went above and beyond to help us make the best choice for a couch to suit our first home. Couldn’t be happier and will definetly be returning and referring family and friends. Thanks Chris!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationO’connor WA
See all answers
I Vines

I VinesPerth, WA

Coffee Table

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationO'Connor Perth WA
See all answers
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Questions & Answers

Noel R.

Noel R.asked

WA, O'Connor

trading hours

1 answer
Nick Scali
Customer S.Nick Scali

Hi Noel,

Thank you for reaching out!

You can view the trading hours of our showrooms on our website via this link here: https://www.nickscali.com.au/find-a-showroom/

Feel free to contact us via feedback@nickscali.com.au should you have any other queries or concerns going forward.

Sincerely,

Hayden
Nick Scali Customer Care

Get an answer from our members and Nick Scali representatives

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