- Sign in
- Write a review
Nostra Homes
Reviewer Photos & Videos
- Verified
Living my dream
It was a pleasure working with the Nostra Homes team. Kathryn and team were always available to help with any queries I had and the response time was remarkable. Our Site supervisor Glen could not have been more helpful and pleasant, even during the pandemic which must have been so frustrating he always had smile and a positive attitude as we watched each stage progressing to be come our beautiful new home.
The price we were quoted was the price we paid. Now after living here for a couple of months everything is perfect and of a high quality. Thanks Nostra.
The reviewer stated that an incentive was offered for this review
- 3 reviews
- Verified
Beautiful Contemporary Home
A very well managed build from start to finish. A quality home was presented with excellent workmanship. Nostra Homes made themselves available whenever I had a question. The final cost was exactly the same as the estimated cost. A beautiful home and a wonderful experience. I definitely would build with them again.
The reviewer stated that an incentive was offered for this review
- Verified
Reliable Builder
I have an overall good experience with Nostra Homes, the initial consult with the designer was brilliant, very knowledgeable and personable. My site supervisor Michael was great, he gave me weekly updates and was always available when I had a question. The build occurred through covid with minimal delays up until the end, and even that wasn't too long. A word of advice, make sure you thoroughly check everything and decide on everything you want before you commence, as there are no variations allowed.
Hello Tina,
Thank you for your review and feedback....
Read more We are so happy to hear you had an good experience and Michael was able to assist and keep you informed. Many thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Great experience for first time buyer/builder
The whole team at Nostra were friendly and approachable throughout the whole build.
The final product was better than imagined and communication throughout the build was transparent. Any issues that arose were handled in the customers best interest. Only 1 increase in cost wasn't too bad in the scheme of things.
Hello Rose,
Thank you for taking the time to leave a 5 Star Review. We are very passionate about our homes and the quality we build them too, so its all humbling to hear a client has the same feedback....
Read more It's pleasing to hear that our team provided transparent communication. We hope you make many wonderful memories in your new home. Many thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
Find out how Nostra Homes compares to other Project Home Builders
Know better, choose better.
- Verified
Very happy with end result
We were very satisfied with the experience of building with Nostra. They delivered exactly what they said they would on time and on budget. The end product was excellent. Site manager was great to work with and final handover was a great experience. Would have no hesitation to recommend them to others.
Hello Mark,
Thank you for your 5 Star review, we are so happy to hear that you had an enjoyable experience and that your site supervisor was able to deliver you such a beautiful home....
Read more Many thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
- Verified
Service at its best
Nostra built my first home and I couldn’t be happier. Despite construction taking place during COVID I was always kept up to date with the process and what’s happening. Their team was excellent in making sure my first home was a pleasant experience. Shout out to our site supervisor for going above and beyond for us.
Hi Adam,
Thank you for your 5 star review. It's always pleasing to hear that our clients have had an enjoyable experience and our team was supportive and responsive. We hope you make many wonderful memories in your home....
Read more Thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
- Verified
Very Good
The build was managed very well. Site Manager was great, friendly, understanding and calm - easy to deal with as well. Finishes are awesome.
The post contract team was very cooperative and helpful throughout the whole construction process.
Costs were well managed and no price increases or surprise costs were experienced.
The reason for only 4 stars is our experience during the contract stage (after the initial sales phase). It felt like the team was more interested in making the sale (the initial sales process was a good experience) than taking the time to explain and go through items with us.
Hello Nana,
Thank you for taking the time to post a positive review and for your feedback....
Read more Its always pleasing to hear a client has had an enjoyable experience and our team were friendly, helpful and cooperative throughout. We are very proud of the quality and finished of our home. Many thanks Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
Related Articles
- Verified
Fantastic Customer Service
We had a great experience building our first home with Nostra. Although it took a little longer than expected due to COVID delays, our site supervisor Glen sent through regular updates on the progress and estimated completion. Since moving in we have been ver happy with the quality of the finishes throughout the home.
Hi Jessica,
Thank you for your 5 Star Review. We are always glad to hear that our customers had an enjoyable experience and that our team provided you with fantastic customer service. We hope you make many wonderful memories in your first home....
Read more Many thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Not good at all
No better than a cheap builder . I’d recommend a cheap builder so you could have some money left in your pocket for house repairs afterwards. As Nostra home won’t fix the problems . I wish I could give them zero stars .
Very good before take all your money and zero customer service after building the house .
Carpet laid done with very poor quality. Have cuts on sides of stairs. Outside lights not on level . Got that fixed finally but then left with a hole for 3 months . Filled the hole but now I’ve a big white patch on my black pole .
I’m taking them to VCat for getting my house repairs done as I’ve enough of waiting
Hello Rajinder,
Thank you for taking the time to leave us a review. It is disappointing to be reading that you have had a negative experience with us. If there is anything I can do further to assist...
Read more please feel free to email me directly at kathryn@nostrahomes.com.auKathryn knows what’s the problem .
I been dealing with her and then she passed to Andy .
But no one came to fix the house .
I’m living in the house from 8 months but still things are pending to fix from 3 months inspection.
Hello Rajinder,
Kindly forward a detailed e-mail of the items outstanding to Kathryn and she will follow this up as a matter of priority with the Maintenance Department....
Read more Many thanks, Nostra Homes ManagementFind out how Nostra Homes compares to other Project Home Builders
Know better, choose better.
- Verified
Amazing Maintenance Team
As my home was under its 25 year guarantee, I contacted the Nostra Maintenance team to take a look at my issue. They were quick to respond to my email. They set the expectations by mentioning in their email that they are short on tradies and a response may take some time, but boy did they over deliver and under sell!
Not only did they quickly send someone down; they sent an amazing team.
Not expecting too much from a obligatory warranty maintenance checkup, I was blown away.
The two gentlemen that they sent down were amazing! Not only were the...
Hi Elsie,
Thank-you for your 5 Star Review. We couldn't be happier to hear that our Maintenance Team were so polite and had everything completed in such a quick timeframe. We will definitely pass your feedback on....
Read more Many thanks, Nostra Homes Management- 4 reviews
- 1 like
- Verified
Nostra Homes
Absolutely impeccable service through and through. Nostra’s customer service and attention to detail is second to none. Couldn’t be happier with the build, quality, and finishes. Nostra produces quality homes that are built to last. The after sales service is also a testament to these quality builders. All of my queries were responded to promptly and with care, urgency and consideration. I had one warranty repair and the whole process was seamless. Paul was across every detail and made sure Nostra’s high standards where maintained throughout. The quality of Paul and Joe’s workmanship is top notch. Both Paul and Joe went above and beyond and the final outcome is faultless. Thanks again Nostra and the lads, I couldn’t be happier.
Hello Gregory,
Thank-you for taking the time to write such a nice 5 Star Review. We are so pleased to hear that our Maintenance Department completed your warranty item promptly and efficiently....
Read more It's always nice to hear that we have provided such a quality home. We hope you make many wonderful memories. Many thanks, Nostra Homes Management- Verified
High Quality Build
We short listed Nostra Homes to build our first home out of 4 other builders.Very happy with the decision and outcome.Will definetely recommend and will also consider building our second home with Nostra Homes.Very professional and seamless experience from start to finish.Thanks Illona,Ken,Kathryn,Samantha,Michael,team Nostra for your amazing work and high quality build.
Hello Eapen,
Thank-you for your 5 Star Review....
Read more It's wonderful to hear that you have had a great experience with us. Hearing that we have provided exceptional customer service and quality is extremely rewarding for us. We thank you for choosing Nostra homes to build your new home, and extend our appreciation for the further recommendation. Many thanks, Nostra Homes ManagementFind out how Nostra Homes compares to other Project Home Builders
Know better, choose better.
- Verified
Nostra is a Builder who listens
When I finally found an available lot to buy, it was a little pug nosed and small. Being fortunate enough to work in the housing industry, I expected that several well known builders would be happy to make something work despite these constraints. This was not the case, until I came by Nostra Homes. Whatever they actually thought, they were courteous and encouraging from the very start and immediately promised they would build a Home I'd be proud off. Many months have passed and we are now beginning siteworks. Service at all levels has been exceptional and seamless. The entire experience has been stress-free and I haven't once doubted that I made the right choice in building with Nostra Homes.
Hi The Lara Fella,
Thank-you for your 5 Star Review. We are thrilled that we are your builder of choice and your experience to date has been such a good one....
Read more Please be reassured the service will continue throughout the remainder of your journey. Many thanks, Nostra Homes Management- Verified
Smooth experience and quality
First time home buyer and Nostra made it easy and simple. Communication and service even located far away. Quality build is great and prompt in fixing minor issues.
Progress tracking with photos and communication are very helpful. Nostra was very flexible with redesigning the layout due to limitation and requirement and the outcome was great. Very knowledgeable in recommendations.
Thank you Nostra team. Would recommend to everyone.
Hello Lawrence,
Thank-you for taking the time to leave a 5 Star Review. We are so happy you decided to buy your first home with Nostra and you had an enjoyable experience, it's always nice to hear our staff were helpful throughout your journey....
Read more We hope you make many wonderful memories in your new home. Many thanks, Nostra Homes Management- Verified
A house was built.
House was built quite quickly.
Minimal build issues. Friendly site supervisors, although we had multiple of them.
Fairly decent workmanship, a couple of oddities but they were fixed up before handover.
If you do have issues, you can get them sorted as long as you're willing to make the effort to email & call.
Hi Matthew,
Thank-you for your 5 Star Review. We are happy to hear that your home was built quickly and with quality our our staff were friendly....
Read more We hope you make many good memories. Many thanks, Nostra Homes ManagementThe reviewer stated that an incentive was offered for this review
Questions & Answers
I have been emailing fleur and ringing up as well regarding a downpipe bracket that needs to be attached back to the wall apparently the plumber cannot be contacted need some one from maintance to come down to fix it ray borg lot 1503 mickleham 3046
Hello Ray,
Thank-you for reaching out. Our maintenance team will be in contact, should you any concerns please contact our Customer Care Manager directly. ...
Read more Many thanks, Nostra Homes Managementall fixed thank you
Hello Ray,
Happy to hear this has been rectified. Any further concerns please contact our Customer Care Manager....
Read more Many thanks, Nostra Homes ManagementHi Nostra - Who can I talk to about numerous and on-going flooding issues throughout my house? I've had Nostra staff out to look at my roof at least 5 times and my house continues to leak. I came home today to find new stains in a few of my rooms and paint beginning to flake. The tin roof rattles so loud during the wind that my partner and I have to drag the mattress to a different room to sleep, or end up on the couch downstairs. Am pretty damn sick of dealing with Nostra staff and their list of excuses, so much so I am building another property and avoiding Nostra all together. Also telling my friends and family to avoid Nostra completely. How can we resolve this? Keen to hear your answer
Hello Stu,
Thank you for getting in touch. I’m very sorry to hear about your frustration. We take your feedback very seriously and want to make sure your concerns are investigated and addressed. Co...
Read moreuld you please provide your job address in a private message and we will have a team member contact you as soon as possible to follow this up.do you have many different facades for double storey to choose from? only saw 2 facades in your website.
Thank-you for you enquiry. There are a number of façade options available for our double storey designs, these are dependent on the width of the home and the lot. We can also allow some changes to our...
Read more facades to comply with estate design guidelines and to make the façade suit your tastes. Please contact our office and ask to speak to a sales consultant or leave an enquiry on our website to request more information.Get an answer from our members and Nostra Homes representatives
Details
Category | Project Home Builders |
---|---|
Types of Homes Available | One-Storey and Two-Storey |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello Sue,
Thank-you for taking the time to complete your 5 Star Review....
Read more We are so pleased to hear that you had an enjoyable experience and that we've delivered you with a quality new home and our team were able to support you through this journey. Many thanks, Nostra Homes Management