Our home was handed over to in october 2019. The building process was good however, the post construction has been so difficult and generally just crap. I have had trades come out at least 7 times. Three times to assess and remove my stone bench top due to parting at the joints. 2 kitchens had to be removed due to this process. Nostra took 3 months to come out and replace. Once the tiles were replaced the grout did not match the precious grout on the 23 March 2021. Its been over a week and there has no acknowledgement of our enquiry. The m...

We have built our first home with Nostra which is a happy journey overall. We just moved in our new house and we love it. We really want to say thank you to the team Lee, Ken, Samantha, Kathryn and especially to our site supervisor Jason Haustorfer. Building the first home is challenging but the team has been very attentive and responsive. Jason has been very helpful during the construction process (always keeping us up to date re the progress, address any defects, and still looking after us even after the handover unlike other builders). Besid...

An extremely dodgy and immoral company. The price changed three times and the sales rep did not accept fault but inferred I heard her wrong. She wrote it in an email. How could I be wrong? I liked the promotion but after talking with Porter Davis realised it was smoke and mirrors. If you google their previous promotions, you can find them and compare. They up the price as they increase the promotion. The worst part is the colours appointment after you sign the contract. Other builders do both then present you with the total contract. If you sig...

We built our home with Nostra based on one of our friends' recommendation. We liked the metropolitan house plan, it met most of our requirements. Rosie (Sale rep) helped us make some changes to it to better suit our needs. Color selection was a little challenging for us since there was no metropolitan display at that time (was still being built) but Ken helped us go through it smoothly. I would like to mention Nick Hipkins, our site supervisor, who really went above and beyond throughout the whole construction phase to answer our questions. K...

Almost 4 months in :)

From Start to Finish, Nostra had been Very Easy to deal with & straight forward! Customer Service & Communication between Mario, Madison, Kathryn & Ken was excellent, nothing to fault on. Ken, their colours consultant is amazing at what he does and is SUPER HELPFUL.

The workmanship by the tradies allocated on my build is great aswel, nothing negative to comment on. No issues pre, post & during constructions, besides the loss of communication with the first Site Supervisor when he actually left & left things in limbo.

S...

Very HAPPY with my new home build by NOSTRA

I would like to thank individual nostra team members who helped me deliver a beautiful finished home.

Thankyou to Rosie and Steve to get me on board and start the sales process with Nostra. Steve helped me to make changes to existing design to fit our requirements. Initially I was scared as I heard people saying sales team will accept or agree with whatever we asked to change, add and delete and by the time it gets to the stage of colour appointment or council permits it gets rejected and we may end...

Nostra is turned out to be an exceptional builder for us. A big round of applause to the team for building our first home. Right from the start of journey Sales Consultant (Rosie) was passionate and understandable to our requirements which some volume builders had failed to address earlier in builder selection process. Then award of contract was smooth and every step was communicated to us thoroughly. The color section consultant (Ken) inspired us with his delicate matching schemes. The actual build from start to finish took 5 months incl. 3 we...

A big thanks to the Nostra team for building our new home. In particular, David and Kathryn have been outstanding from start to finish. Their professional experience and friendliness had put all of our concerns at ease and as a result, we were left with a beautiful turnkey home. We would definitely recommend Nostra for those looking for quality and punctuality.

I would like to thank the team at NOSTRA homes especially Kathryn at the office and David the builder for doing a fantastic job with my new home. They are fantastic to work with as they are very sufficient with there work. Always keeping me updated stage by stage.

Highly reccommend NOSTRA, if i was to build again definitely it will be with nostra.

Thanks guys for a fantasic job.

Nostra made our process super easy and kept us up to date with everything and anything going on while our house bring built.
I couldn’t thank Kathryn enough for all her help whenever I have any questions arise. Also, David for being super informative with his weekly update.
I’m more than happy with our house.

Our building process with Nostra homes was absolutely amazing. From start to finish!

The team getting it all started at contracts, to Ken doing color selection.. Sam and the construction team were very easy, prompt and professional to deal with. Very helpful throughout the whole journey.
Kathryn in the office was very helpful with any questions that needed answering. Everyone throughout our process was very honest and we didn’t have any “surprises” along the way.

This was our first home build, and definitely won’t be looking elsewhere when we build next.
Extremely happy

My partner and I elected to build our first home with Nostra and it is a decision we will never regret. The build quality was far better than we expected and we were constantly updated and felt included all throughout the process making our first build a great experience. We have recommended our friends build with Nostra as well !

Firstly, we would like to thank Nostra for building our dream house. We give the customer service team a thumbs up, certainly worth 5 stars. The team is very accommodating and professional, helping us through the contract stage, colour selection and construction stage. Nostra even allowed us the opportunity to upgrade our house plan to suite our needs even we have already signed a contract.

Aside from a few design overlooked by the construction team, we are very satisfied with the overall quality and workmanship of the builder. Nostra site ...

It’s my pleasure to comment on Nostra Homes and their product delivery . So far I’m very pleased with the final product that is now almost completed, however as of every build there were few things needed to be rectified during PCI inspection, I'm sure they will be attending to it to our satisfaction and I will provide an update here again afterwards.

From the start to finish everything travelled very smoothly. For this I would like to especially thank Rosie ( my sales consultant ) for her assistance throughout, she has been excellent it ter...

I have just recently built with Nostra Homes in Truganina. I’m very happy with the excellent customer service provided, and great workmanship in the whole process of building with Nostra Homes from start to finish. Although there were a few minor issues occurred, the way Nostra team handled and resolved my concerns, professionally and promptly, really impressed me.
Very special thanks to Kathryn (my Customer Care Manager), and Nick (my Building Supervisor) for their amazing ongoing support - always kept me updating the onsite progress of each ...

Straight from walking into their display homes ,we knew that they were the builders for us. Their sales team were insightful and had a great understanding of our wants and needs. Steve/Rosie were accommodating with all the changes to the original plan and had the ability to work with our budget without compromising the quality.

During the colour selection stage Ken, Nostra's internal designer has made it smooth and easy for us. He was very helpful with the selection from our flooring to our roof. We were really happy with the outcome.

Durin...

We engaged Nostra to build a four bedroom house. They were competitively price and recommended due to being quality builders. We were surprised when they completed the home at the earlier end of their predicted build time. When we did a final inspection, David did not rush us and was happy to note of all of our comments. We were very happy with the level of service and build quality. They were careful enough to only place appliances in prior to someone moving in. We are happy to recommend Nostra homes.

Our house started construction at the end of last year. It was built in less than half a year, faster than the builders in the same district.
The customer service is very happy to listen to my opinion, and the response speed is very fast.

However, after the handover was completed, some things they had promised did not do.
1)Kimberley 600 x 600mm Access Panel has not been covered so far.
2)Water pipe fixing buckle didnt install.
this two is the site manager promised he'll fix that future on the handover date.
After handover, the nostra customer service won't listen to you anymore.

I can’t fault Nostra Homes. Their professionalism was outstanding through every stage. Sales, Pre-Site & Construction, I’m one happy customer.

Scott, my sales consultant worked with me to find the best possible 4 bedroom and 2 bathroom design for my block, there were no hidden costs, like so many other builders.

The administration team was very reliable, polite and friendly always prompt to reply to my e-mails and always took my calls. I was very impressed with Kathryn, Ken & Pat’s knowledge and work ethic, you made this experience so enjoyab...

I have not yet commenced construction but to date the experience has been a positive one. Sales were extremely efficient and professional in their dealings with me. My Building Co-ordinator is friendly, always replies to my emails promptly and keeps me up to date. There’s been no hidden costs, like a lot of other Builders. I’ve definitely made the right choice building with Nostra. Construction is due to commence at the end of the month and I’m super excited. I’m positive It will be an enjoyable experience, considering the pre site stage was so seamless. Keep up the good work Nostra!!!