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O'Brien Home & Business Glass

O'Brien Home & Business Glass

4.0 from 21 reviews

Reviews

Review distribution

5 star
14
4 star
1
3 star
1
2 star
1
1 star
4

Michelle C.

Michelle C.South East Queensland, QLD

Glass in doors and a window

published

My antique doors fitted the specified safety glass. Hopefully no more storm damage at least this year. Paul did a great job and not many young guys have his putty skills.

Customer Service
Timeliness
Job Satisfaction
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Product Quality
Franchise UsedMaroochydore 4558, Sunshine Coast, South East Queensland, QLD, AU
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Cubber

CubberMetropolitan Adelaide, SA

  • 3 reviews

Very fast and efficient.

published

Came quickly and put in new glass. Just what I needed. Price was lower than I was expecting was a bonus. Only let down by the new computer system, but this is not the tradesman's fault.

Customer Service
Timeliness
Job Satisfaction
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Franchise UsedSalisbury, Metropolitan Adelaide, SA, AU
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Louise Dalmazzo

Louise DalmazzoIllawarra, NSW

O'Brien's for glass.

published

O'Briens Glass was very helpful, courteous, and prompt in fixing a broken window. I can highly recommend their business.They would be the only company I call for any type of glass repair or fixture.

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Rates and Fees
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Franchise UsedAlbion Park Rail 2527, Shellharbour, Illawarra, NSW, AU
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dazza

dazzaSouth East Queensland, QLD

  • 16 reviews

Fantastic service

published

One of our glass pool fence panels exploded and it also damaged the one next to it. Suncorp insurance arranged for O'Brien to repair it and they were fantastic. The whole process from coming out to assess the damage to installation was quick and stress free. The staff we dealt with were friendly and professional. I would definitely recommend and use O'Brien again.

Customer Service
Timeliness
Job Satisfaction
Product Quality
Franchise UsedQueensland, AU
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Careless repair- Left glass shards everywhere including in child's bed, no clean up, mismatched glass repair.

published

Careless repair- the glass and surrounds don't match, not even an attempt to make it look the same. The repairman left glass shards everywhere including in child's bed which was near the window and everywhere around the window including in the frame which cant be cleaned easily.

Job Satisfaction
Franchise UsedGreater Bendigo, Central Highlands and Goldfields, VIC, AU
1 comment
O'Brien
O'Brien RepresentativeO'Brien

jr

jr

  • 17 reviews
  • Verified customer

Never completed job and took custom beading which I cannot replace

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Franchise UsedAltona East 3025, Hobsons Bay, Greater Melbourne (Metropolitan), VIC, AU
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Unethical, underquoting, unbelievable

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Franchise UsedParkville 3052, Melbourne, Greater Melbourne (Inner), VIC, AU
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1 comment
O'Brien
O'Brien RepresentativeO'Brien

STEVE

STEVEadelaide

Excellent Work !

published

We were very happy with the service and quality of the job - friendly, helpful staff and a great job done in replacing our windscreen, I would recommend O'Brien to others.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
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Silver

SilverVictoria

  • 4 reviews
  • 1 like

Quote one price over the phone, charge much more after job completed.

published

I was quoted $430 with the measurements I gave over the phone for a single glass panel. Once job was completed I was then charged $770. I complained, and company said that they would look into it and call me the next day, however they never did. I’ll never use their services again, and will make sure to tell as many people I can to do the same.

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Timeliness
Job Satisfaction
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O’Brien

published

They were efficient friendly very professional. They made it very easy to have done. Spot on with completion time. The staff on the counter were extremely help also. Definitely would recommend to anyone to go through O’Brien

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
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Management

ManagementSydney, NSW

rediculous system for quoting

published
Customer Service
Timeliness

Warren

WarrenSouth East Queensland, QLD

Excellent service

published

We required a splashback urgently for settlement on a rental property.
Obrien went out of their way to make sure the job was done urgently.
Was installed on time.
Can not thank them enough.

Customer Service
Job Satisfaction
Product Quality

Crystal Roberts

Crystal RobertsGreater Melbourne (Metropolitan), VIC

Fast, friendly and efficient service

published

Contacted O'Brien with a cracked windscreen. They were able to arrange a technician to attend our workplace the next morning. Very convenient, friendly staff and excellent service. Nice to see out of the windscreen again - highly recommend!

Customer Service
Job Satisfaction
Product Quality

  • Verified customer

First time customer, great experience !

published

Had a badly cracked windscreen. A friend referred me to O’Brien - very familiar brand but I never used it before. Good friendly customer service at Ringwood branch!! Staff explained clearly of the issues and what and how repairs would be done. Great experience and would recommend O’Brien anytime!

Well done and on time

published

After contacting Insurance company, within an hour O'Brien contacted me with an appointment. Excellent service and the work was done at home at a convenient time , very easy to deal with I would recommend them and there home service. The staff were very helpful and friendly. thanks

Great Service!

published

Great Service! Would recommend to friends and family! Was a quick call and was easy to re-schedule. Communication with installer was great on the day, called ahead of time to make sure we knew he was on the way.


Carol and Gary

Carol and GarySydney Surrounds, NSW

  • 3 reviews

Efficient and professional

published

Windscreen was an old one with a crack,it took some time and care to replace however was done with great expertise and professionalism by friendly worker.Overall an efficient prompt service.Thank you


Mehnaz Mirza

Mehnaz MirzaGreater Melbourne (Outer), VIC

Amazing Service

published

The installers were very professional and punctual. They explained every aspect before proceeding with the work and completed work with in the time frame. They had a very professional yet friendly attitude.
Very happy for the timely service .


David

DavidSouth East Queensland, QLD

A job well done

published

As said promptQ and professional a very good job well done and on time. We also purchased the wipers at competitive prices. The installer Tim was polite and kept us informed of his arrival time.


Lee H

Lee HSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Fantastic Professional Service

published

The job was done professionally and on time. The O Brien's employee was excellent and did a great job.

Recommend every time. Reasonably priced for this replacement. Very clean and professional


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