Occom Fibre
Part of Occom  4.5 (537)

Occom Fibre

 Verified
4.6

306 reviews · Statistics

PositivevsNegative
90% · 27526 · 8%
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Adequate Speeds Yes (141) · No (27)
Value for Money
4.2 (191)
Transparency
4.3 (185)
Customer Service
4.5 (211)
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Reviews

Occom › Fibre306 reviews
Jesse W
Jesse W
  Fibre

Set up BYO modem

Great tech support from Gurdeep Singh, helped me set up my modem and got my internet working. Thank you very much. Great support.
Aesthetic M.
Aesthetic M.
  Fibre

Very quick and helpful

Very helpful and fast when we lost internet connection. Thankyou Ayushi
Value for Money
Transparency
Customer Service
fredrick8527
fredrick8527
  Fibre

Good service attitude, quick reply

Good service attitude, quick reply .It's a pleasant experience. Bhawana Show details
Song Eunkyng
Song EunkyngNSWSydney, NSW
  Fibre

Big thanks to Nishant

Big thanks to Nishant , i was struggling to connect internet but he explain step by step very kindly, i am so touched cus my english is not that good but he try to understanding me as much as he can so I finally connect internet !
Thanks a lot, thanks for your kindness Nishant!
AnneGlenyse
AnneGlenyseQLDSouth East Queensland, QLD3 posts
  Fibre

New internet service connection

Guri was excellent walking us through the process to set up the new internet connection. He was very knowledgeable and helpful, extremely happy with his assistance. Show details
Mick A.
Mick A.VICGreater Melbourne (Inner), VIC
  Fibre

Service down

Best service ever from Ayushi, had issues and she solved them easily Show details
Hamzah N.
Hamzah N.NSWHunter Region, NSW
  Fibre

A quick fix thanks to Garry

Big thank you to Garry who was super helpful in aiding me to restore our internet over the phone. He gave excellent clear instructions and within 15 mins the internet was live and running again.
Ross Coleman
Ross Coleman
  Fibre

Thank you TAMANA

So helpful I am now the happiest man in Australia I can watch cricket without interruption ! Thank you so much TAMANA Show details
Eveline S.
Eveline S.
  Fibre

Great Service!

I was in the process of relocating my internet service to a different state, and I must commend the exceptional assistance I received throughout the entire endeavor. Despite the process spanning a week's duration, their unwavering support and diligent efforts ensured the seamless connection of my service. Show details
Value for Money
Transparency
Customer Service
Stefan
Stefan
  Fibre

Can’t live without it

Guri the support technician was very helpful and patient great work great customer service and a wonderful experience Show details
Karanbir
Karanbir
  Fibre

Amazing support. Thanks Ayushi

Ayushi the technical support team member really helpful. She helped me to set up my internet connection in so easy way. It just took 5-6 minutes and done. I really appreciate it. Show details
Aman
AmanVICGreater Melbourne (Outer), VIC
  Fibre

Setting up the service

I just want to say thank for the help provided by Anshul. His guideline and out of the box service was awesome! Thank you team keep the good work up! Show details
Edison
EdisonNSWSydney, NSW
  Fibre

A touch by the gods

Rashika is an absolute gem, super patient with my queries and walked me through step by step for activation of my internet.

The connection speed was even tested at the end of the call to ensure I had hyper loop speed internet taking me from LA to SF.

Did I have any issues throughout the process? Absolutely not, everyone at OCCOM deserves a pay rise for the level of professionalism they possess.

15/5 stars for all the work and excellent customer service to Rashika and all of the people I have worked with at OCCOM. Show details

robert
robert
  Fibre

nbn problem

helped me with my nbn problem. extremely happy with my service Show details
Value for Money
Transparency
Customer Service
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Woei Cherng T.
Woei Cherng T.VICGreater Melbourne (Inner), VIC
  Fibre

Excellent guide to solve internet connection issue

The support team did a good job to helped me to solve the internet connection issue using clear instructions.

Questions & Answers

No questions yet. Read all questions about Occom.

Details

Compare all Occom listings
Occom Fibre
Occom Fibre4.6
(306)
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $69.88$89.88$64.88
Typical Evening Download Speed 45Mbps90Mbps23Mbps
Promotional Monthly Price $64.88$79.88$59.88
Promotional Offer

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

Max Upload Speed 20 Mbps40 Mbps5 Mbps
Max Download Speed 50 Mbps100 Mbps25 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimited
Packages AvailableStandaloneStandaloneStandalone
Service TypeFibre and NBNFibre and NBNFibre and NBN
Compare all Occom listings
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Extra Information

Launtel Residential
Mint Telecom
Australia On Line
Aussie Broadband
SpinTel Internet

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