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Omega Services Plumbing

Omega Services Plumbing

3.8 from 241 reviews

Reviews

3.8

241 reviews
5
(135)
4
(33)
3
(7)
2
(10)
1
(56)
  • Customer Service
    3.8 (42)
  • Timeliness
    3.7 (41)
  • Job Satisfaction
    3.4 (38)
  • Rates and Fees
    2.9 (40)
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Brown

BrownSydney, NSW

Sewer Problems fixed

published

All our communications with Omega regarding our sewer were promptly dealt with courtesy and helpful advice. Romer and Jarden worked efficiently and explained what they were doing clearly every step of the way. They made a temporary fix for us every night to make our life so much easier during this time. After 3 days of heavy work they cleaned up and relaid our lawn. Amazingly not one of our paving tiles was broken during the process. All have been relaid for us. We are very happy with the results.

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Ann O.

Ann O.Sydney Surrounds, NSW

Complementary review of work completed 2019

published

Professional, on time and thorough. The plumber showed me everything on screen and where there was a problem that needed addressing. Time is to be arranged to fix the damaged pipe.

Customer Service
Timeliness
Rajendra

Rajendra

  • 2 reviews

Expensive, terrible and unprofessional Service.

published

I called them about my drain blocked and the guy said We will fix in$198 but send guy who doesn’t know anything and didn’t even try to fix and said it cost $600 and not friendly guy. So I got so unhappy.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Rajenda,

Sorry we couldn't help you with your problem at this time, we were advise that the owner didn't want to proceed with the job. If we can help in the future, please let us know.

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Leon

Leon

  • 6 reviews

Good service

published

I had a minor leak from the water tank pipe. I called omega service, the plumber arrived on time and checked the issues, he was professional and patient, and explained everything. Had a small communication issue, but the customer service resolved the issue quickly. Very good customer service.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Leon,

Apologies for the miscommunication. Do you have a job number, we will check whether the discount was applied correctly?

Jane G.

Jane G.

  • 2 reviews

Professional plumbing

published

They are Perform professionally. Its quality service. They are Conform before coming , and come in on time.Good communication, Answer what we asked, Explain very detail,What should I watch And what should not do.I’m highly recommend.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Jane,

Good to hear that you had a good experience. If we can help in the future please let us know.

The reviewer stated that an incentive was offered for this review

Amazing Professional Efficient Quality Service. Highly recommended!

published

Mitch from Omega Services was amazing, friendly, honest, and very experienced.
He arrived on time, professional and well-mannered conduct, and very good in what he does.
The gas and plumbing job was presented with good options, performed very efficiently with good quality fittings, and a post-job check was conducted.
It was a very pleasant experience throughout the service. I would definitely engage them again for my future plumbing services/works.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Hiro,

Glad to hear that you had a good experience with Mitch. If we can help with your plumbing, electrical or air conditioning, please us know.

Wonderful service

published

We have been using Omega for both plumbing and electricity for many years now. Can't fault their service. Ryan did a great job and was very pleasant to deal with.

Customer Service
Timeliness
Job Satisfaction
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thank you

XBJ

XBJSydney, NSW

average service

published

had a problem with them but it has been solved after communication. The service is ok but still need to improve. To be honest is the first principle no matter what industry you are in.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi XBJ,

Again sorry that you had a bad experience, glad to hear we could come to an agreeable outcome.

Josephine Ngandu

Josephine NganduSydney, NSW

Highly recommended, would use the service again

published

Excellent customer service from the plumber, very polite, efficient and respectful. Keep him is an asset.Options presented and discussed in a Very professional way. Would definitely use your plumbing service again.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Josephine, Good to hear you had a good experience. If we can help in the future, please let us know.

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Best service ever

published

The service was excellent.The young man was polite,efficient, and very happy disposition..In addition the time given was also spot on , no waiting around for the service man .Highly recommended will use this company again

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks Eve!

Recommended. Would use again.

published

Prompt, same day. Easy quote process. Options presented and discussed. Great comms. Easy to talk with. Will use again for plumbing and their other services if ever needed. Great job.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Shooker!

Fantastic service from Omega

published

I’m very happy with Omega’s services. They turned up when they said they would and provided me with options for fixing my plumbing problem. I highly recommend Omega for your home service needs.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the review Linda!

Chances

ChancesSydney, NSW

  • 5 reviews

Repair service man??? Salesman!

published
1 comment
Omega Home Services
Omega ServicesOmega Home Services
Jamie

JamieSydney, NSW

  • 2 reviews

Very Expensive services

published

As what most said about this Company, they will ripped you off. They gave me quote to put chemicals into my sewer line to kill the roots at $ 1400 mark and another Plumber did the same job plus the Locator or Camera at $ 250.00

Rates and Fees
Job Satisfaction
2 comments
Omega Home Services
Omega ServicesOmega Home Services
Jamie
Jamie
Jann

JannSydney, NSW

Storm water issue

published

Andrew and Steven came prepared to cut concrete, dig and repair damaged pipes. They were polite, well mannered and cleaned up the sight to its original state. Thanks for a job well done!

Customer Service
Rates and Fees
Timeliness
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Glad we could help Jann!

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As I like it

published

Omega were called and Mitch arrived, punctually. He was professional & informative with a lovely manner. Gave scenario and options for repairs.
Steve arrived on time to complete the work. Again very nice young man who did repairs efficiently.
Would have both back again.

Customer Service
Timeliness
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Kath.

Fantastic service

published

Mitch was awesome. Our water heater broke down prior to family coming to stay. Mitch sorted us out with a same day install and was super helpful with payment plans etc

Customer Service
Rates and Fees
Timeliness
1 comment
Omega Home Services
Omega ServicesOmega Home Services

Thanks for the feedback Marrickville!

Brian R.

Brian R.Sydney, NSW

Excellent Service

published

Dishwasher drain was blocked and I got Omega to come and clear for me. The service plumber Mitch was excellent. He repaired the drainage issue and provided the Omega free safety check. This exposed a number of health and safety issues that I needed to resolve with my ageing home. I have also now signed up for Gold membership with Omega.

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1 comment
Omega Home Services
Omega ServicesOmega Home Services

Great to hear Brian!

Graham

GrahamSydney Surrounds, NSW

Arrived on time

published

I had Mathew V the tech and he arrived on time and provided an excellent service on clearing my storm water drain. I would happily recommend them to my friends and family in the future

1 comment
Omega Home Services
Omega ServicesOmega Home Services

Hi Graham, thanks for the review. We'll pass that on to Matt.

Jaclyn M.

Jaclyn M.Sydney, NSW

After hours toilet issue

published

Called Omega and had Matt H out in record time. Fixed the issue quickly and professionally and left us confident that all has been solved. Highly recommend the Omega team to anyone.

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Page 1 of 13
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Questions & Answers

Laura M.

Laura M.asked

Omega Services Plumbing

Please could you provide me with a complete breakdown of the $ 14,000 quoted for a job at 39 Rickard st.
Job no 75042

1 answer
Omega Home Services
Omega ServicesOmega Home Services

Hi Laura M. Thank you for your message. One of our managers will be in contact with you to discuss your request and get the information to you. Have a great day.

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