Optima Cleaners

Geoff was nothing short of brilliant. From the first communication he was nothing but professional, informative and more over delivers a great service!

Thank you for all your hard work mate, I appreciate it greatly!

DO NOT USE THIS COMPANY!! The experience we had with this company and their contracted cleaning crew was THE WORST consumer experience I have ever encountered. TLDR; head office will ignore you, [Name Removed] will lie to you and you will lose money if you book with this company.

We booked our end of lease clean for a Wednesday at 9am. We arrived at this time and waited for the cleaners. At 9:15am we received a call from the boss, [Name Removed], advising that the cleaners were still at another job and would not arrive until 10am. We agreed to...

I booked an end of lease clean after seeing that they included a 100% bond back guarantee. No one showed up at the agreed upon time, so I called and arranged that the building manager could let them in when they did arrive. After that I received no communication or status updates from the cleaner, and when I checked the unit that evening nothing was complete.

I booked a re clean, and long story short after several re-clean attempts they still didn't provide the cleaning service and wasted everybody's time. The property manager informed me that...

*edited review*

I had an unsatisfactory experience with [Name Removed] when he cleaned my windows. After weeks of going back and forth with customer service I was provided a $80 refund (total cost of the clean was $315). I submitted a review detailing my bad experience and was then was offered a further $150 to delete my review. I was happy to comply because [Name Removed], the customer experience manager was the first person to show empathy for my situation. I feel it’s still important to leave reviews for potential customers. so I’m posting an edited one. if you do decide to use this company, my advice is to inspect the work and make sure you’re happy with it before processing payment.

Vik came out and cleaned our oven. The job he did brought it back to an as-new standard which we were thrilled with. I will certainly be using Optima and hopefully Vik again. Awesome job!
Pete Jacobson

We recently moved and our oven wasn’t very clean and we thought we needed to buy a new one. Jas changed that. It looks like a new oven. He was prompt, friendly and did a 5* job. Highly recommend.

Vik was very professional and completed an excellent service. Our oven, rangehood and stove top are all like brand new. I was very impressed with the process and clean up during and after the clean was completed. Will definitely use this service again.

Do not use this company. There’s a good reason their initial quote is cheaper than everyone else’s: their service is below substandard.

Booked a bond clean on a furnished apartment in Brisbane for the day after I vacated and was on my way overseas for three months.

First, they called me mid-transit to tell me they needed to charge me an extra $40 because the furnished apartment was more furnished than they thought and that it would cost more to dust and clean some basic furniture. I was livid, but had no choice. I had no time to arrange anot...

Easy to book, quick communication, fair price. We are happy.

I had the best service from Param who cleaned the oven, grill, stove and range hood, they all look brand new like I just bought them. Thank you Param for doing a perfect job!

VIK did an amazing job of cleaning my very dirty oven. He was so thorough and did a fantastic job. He was punctual, professional and friendly.

Went with Optima as seemed good value, alas I suppose you get what you pay for.
Communication was pretty awful, people get sick understandably, but then showing up over 3hrs later than your window with no word...happy to hound you with calls when wanting payment but a nightmare to organise a re-clean, (which was necessary) and sort outstanding issues; such as dirty blinds when specifically paying extra...no good. Wouldn't pick up, nightmare to get hold of when it mattered.
Lucky we had a great landlord because no re-clean was sorted out in time and landlord said they'd just wipe things for photo taking. We organised it for a week before handover was due also.

Thanks so much Optima Cleaners for the amazing service with cleaning my oven, cooktop and range hood. Jas did an awesome job! My oven hadn’t been cleaned for years and it is now sparkling like NEW! Fast prompt service and a very good price(other quotes I received were much higher!) Highly recommend your company and will certainly use you again! Thank you!

Amazing transformation of my dirty oven.
Marzena worked wonders and it is greatly appreciated

When I cleaned my BBQ a while back, after 3 hours it was better but not great. It was now gunked up and I couldn’t face doing it again. Vick arrived and within about 1 hour had cleaned it to almost new appearance. I’m most satisfied. I almost don’t want to use it as it looks so good :-)