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Not value for money spent
Contact with Optima was prompt & thorough . Team friendly & polite. Did a great job with oven,bathrooms. As apartment freshly painted and new carpet laid, focus to clean was needed on other areas. Unfortunately we had to mop painted garage floor & entry tiled courtyard to apartment - areas that were discussed before job commenced, & agreed on.
Also we had to move the booked date & times twice to accommodate Optima which pushed our schedule back.
Jazz and Manni were on scheduled time, worked fast with no break and did an amazing job. Both were friendly and courteous at all times. I would highly recommend this company in Brisbane.
Jazz and Mani were Really thorough and knowledgeable. Quick. Efficient. Communicative. Would definitely use them again. Thank you. This is reputable company. We only booked yesterday and they came today.
Cleaners on the day were very friendly and professional. Got out marks I have had for years. Thorough cleaning job well done guys. Will be recommending them to friends and family.
Fantastic Service - can not more highly recommend
My BBQ was in need of series TLC (only 1 year old) - but severe neglect on my part - but is now like brand new……. And cleaned up and left the place cleaner than he found it…. What a great service
Worst job ever
This is a really really bad cleaners company . Accept my job and on the day the job needs to be done just canceled the job . Said the apartment is under average. Really unprofessional. Doesn’t even deserve 1 star .
Jazz and Mani left my windows sparkling. They are a great team and worked very hard to leave everything spotless. They are true professionals and I will recommend them to family and friends Also great value for money. My home is large with lots of Windows and the price was very reasonable. Thank you Jazz and Mani.
Most unsatisfactory, unprofessional company
The most unprofessional company. Two people came , With an attitude, were not happy with the work that was required and quoted on. Left with a wet carpet that had a nasty smell the next day. The lounge suite piece of 3-2-1 were left with water marks and on bringing this to the companies attention, nothing has been done.
Never let them in your property. They left mine in a worse condition.
Oven Cooktop and range hood clean
I booked my oven Cooktop and rangehood to be cleaned on 22nd may 2021 in perth for the cost of $215. I noticed Coles ultra products being used instead of quality products. The young man after 40mins said he was finished cleaning. I pointed out dirt grease marks on oven and glass and rangehood and asked can these not be removed. He replied yes I will clean now. He left 1hr after arriving with grease and marks still in place. My husband removed them after the young man left using a little bit of elbow grease. I let company know I was dissatisfied...with the clean and they offered a $30 voucher to be used on a future cleaning service through them. I replied no thank you. I thought I would treat myself as I work full time to have my oven cleaned professionally but the end result is a waste of $215. I would never recommend this company and am sorry I didn't look deeper into reviews as based on other peoples reviews I could have avoided myself the disappointment and waste of money. Natalie ritchie perth wa
Absolutely Horrendous Cleaning and No Respect
After inspection of the property cleaning and steam cleaning, we called the company, sent photos and issued the property managers email advising the cleaning was unsatisfactory and the carpets also needed to be cleaned again as they either weren't done or the machine was extremely poor and they definitely weren't vacuumed before as you can see by the photos. Once we sent photos, they were responsive and came back but they were there for 5 minutes, wiped a few skirtings and window sill's I had taken photos of as examples of the poor cleaning (to...ok a photo of a skirting and said none of them have been wiped, they found where the photo was taken, wiped it and didnt touch the rest of the property skirting!) didn't touch the oven again or the carpets and left. Cupboards were even left as when they arrive, untouched! - we haven't heard from the company since. My partner and I had to stay at our home for 5 hours cleaning and we had to add a condition into the tenants lease about final cleans and no steam cleaning of carpets as it was so poor. I would NEVER recommend this company to anyone. When the cleaners came back, the lady also screamed and yelled at my husband when he said you can't go, the tenants move in tomorrow and the place is still filthy - she walked out and never came back.
Arrived on time,very professional & turned the oven back to new condition, cleaned up afterwards to a high standard. Would have no hesitation in recommending Optima oven cleaners.
Great service, will use again.
Cleaners themselves excellent but office unorganised
Booked the job many weeks out to lock in date and time which was confirmed. The day before I was asked if I could change it but I had movers booked and the keys needed to be handed back it was impossible. Eventually they said it would be same day but afternoon so only a slight inconvenience.
Cleaning job was excellent though.
excellent job on the cleaning of our oven
We are very impressed with the quality of the result, the gentleman (Muja) who cleaned our old oven was very polite and efficient. He left our oven gleaming like new. If I could give more stars I would
Don't go with these scammers I wouldn't recommend them to anyone.
Can't even ring you to see if they can put the appointment forward they only texted and my answer was no.
Then they can't even turn up on time or call to say that they would be late. I had to ring them. They were rude when talking with them.
Stay away. I didn't want to give them any rating but I had to.
they came and do a carpet cleaning and they were on time and did a great job and we all are very happy with the service and we like the price really appreciated
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