932 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
AI reviews summary
Orbit Homes receives high praise for its professional customer service, transparent pricing, and quality of construction. Reviewers frequently highlight a seamless transition between the sales, design, and construction phases, noting that the company often completes builds ahead of schedule. While the vast majority of feedback is positive, a small segment of users has reported significant issues regarding post-handover maintenance and communication in specific regions.
Pros
Cons
Verdict
Orbit Homes is highly regarded for delivering high-quality homes through a well-structured and transparent process, making them a strong choice for first-time and repeat builders alike. However, prospective clients should be diligent in monitoring the final stages of the build and post-handover maintenance, as these areas appear to be the primary source of infrequent but serious dissatisfaction.
We are currently in the process of building with Orbit Homes and so far the experience has been excellent. In particular, Sean from the sales team has been wonderful — very helpful, responsive, and always happy to answer our questions. He made the whole process feel smooth and stress-free from the start. Looking forward to seeing our new home come to life! Show details
We just finished building an investment property with Orbit Homes and honestly couldn’t be happier with how the whole experience went. From our very first design consultation right through to handover, the team were fantastic. They actually listened to what we wanted and helped guide us through the process. The end result is a home we are really… Read more
proud of.
My husband and I are both builders, so quality is something we notice straight away and don’t compromise on. We were genuinely impressed. The workmanship throughout was to a very high standard and the attention to detail showed.
The project was well run from start to finish. We always knew what was happening and the communication was proactive rather than us having to chase things down. It came in on time and exactly on budget, no nasty surprises, which made a big difference to us as investors.
We would absolutely recommend Orbit Homes to our family and friends without hesitation. Great people, great product, great service!!!
We recently signed up to build our new home with Orbit Homes in Victoria and have had a great experience so far. Our consultant, Sean Green, was professional, knowledgeable, and approachable throughout the process. Sean took the time to answer all of our questions clearly and thoroughly, making what can be a complex process much easier to… Read more
understand. He was responsive, patient, and ensured we felt confident at every stage of our decision-making.
We appreciate his excellent customer service and would highly recommend Sean and the Orbit Homes team to anyone considering building a home.
Reviews with attachments
We have built a Caufield 23A floorplan with a Southampton facade. Our build started on 3.10.25 and was completed on 16.4.26. This was to be our dream sea change retirement home. It all started when we met James Hill at the Leopold sales office. James was great, we thought thats to be expected in sales and half expected / worried that quality and… Read more
serive would deminish after the contract signing. To our pleasant suprise quality and service continued through every stage of our build right through to completion. Ryle Stoddart our Presite Coordinator Carnta Sanz our Building Coordinator Dean Gorsuch our On Site Manager were all fantastic. We currently have a couple post handover items to be addressed, they are slowly being ticked off and we expect that the remainder will be completed with the high Orbit standard that we have become accustomed to. Thank you Orbit for building our lovely retiremnent home, we are looking forwarcd to many happy years in our sea change Orbit retiremnent house.
This was our second time building with Orbit, and it has absolutely been our best experience yet. We built a beautiful Hamptons-style home, and the team brought our vision to life seamlessly. We spent about six months working with Tamer before even signing a contract. He went above and beyond, helping us secure the perfect parcel of land from a… Read more
private seller and creating a realistic plan to achieve our dream home.
Our build coordinator, Danielle, was phenomenal. She was incredibly accessible and consistently went out of her way to keep us informed. Whether we were tweaking minor details or dealing with bizarre fencing issues caused by neighbors (which had nothing to do with Orbit), Danielle was there to expertly guide us through it all.
Nav, our site supervisor, delivered a flawless experience. The build quality is absolute perfection, and he managed to finish ahead of schedule. We really appreciated his flexibility in meeting us on-site and his deep knowledge—he always took the time to explain the 'why' behind certain processes or offer great alternatives to our requests.
Overall, Orbit delivered a high-quality home well ahead of schedule. Their transparency, flexibility, and dedication throughout the entire process were outstanding. We highly recommend building with Orbit.
We are so incredibly grateful for Orbit Homes and their team. From Sales (Matt S @ Ridgelea) to our Site Supervisor Darren and our amazing Build Coordinator Danielle, Orbit Homes have brought our dream home to life. As first home buyers, building was an incredibly daunting prospect but made so easy by our team. Every step was explained, every… Read more
query answered, every issue rectified and with stellar communication to boot. We never had to worry that we would end up with a sub-par product because it’s true when they say they build your home like it’s their own. Once again, thank you to the amazing team at Orbit. We couldn’t have done it without you!
I honestly cannot speak highly enough of Orbit Homes—our entire experience from start to finish has been nothing short of phenomenal. From the very beginning, James Hill in Geelong was absolutely incredible. He dedicated so much time to working with me to customise our home, and nothing was ever too much trouble. We went through multiple… Read more
revisions, and at every step he was patient, knowledgeable, and genuinely invested in helping us create something perfect for our family. What started as a 4 bed, 2 bath design evolved into a fully customised 3 bed, 3 bath home that feels completely boutique and tailored to us.
The pre-start journey was seamless and stress-free, which really set the tone for everything that followed. Once construction began, the experience only got better. The build itself was amazing—truly flawless—and I honestly couldn’t fault a single thing.
Communication throughout the entire process was next level. Emails were always responded to within hours (never more than six), and every interaction was friendly, professional, and helpful. It’s rare to feel so supported during a build, but Orbit delivered consistently.
A huge shoutout to Danielle, our build coordinator, who was absolutely lovely to deal with, and Zac, our site supervisor—an absolute legend. Both went above and beyond at every opportunity, making sure everything ran smoothly and that we felt confident and informed throughout.
We also had independent private inspections at every stage of the build, and each time we were told the same thing: this was an excellent quality build. That gave us even more peace of mind.
We’ve now been in our home for three months, and even with a few minor issues (as expected with any new build), Orbit’s maintenance team has been outstanding—responsive, organised, and incredibly efficient in resolving anything we needed.
This level of customer service is something you just don’t see anymore, and I feel so grateful that we chose Orbit Homes. The entire journey has been smooth, supportive, and genuinely enjoyable.
Thank you, Orbit Homes, for delivering not just a house, but an exceptional experience from beginning to end.
Orbit Homes sets the gold standard for building—simply unmatched in quality, care, and customer experience.
Our build experience has been amazing. Initial stage had clear instructions and timeline provided to reach contract Signing stage. The only let down we did experience was perhaps seeing all upgraded features of display home and experience a bit of a crash course knowing most of the vision of our home will need to be trim back. Through out the… Read more
build has been amazing too, great building manager, regular updates and clear expectations or communication to any changes (which were minimal) Whole journey was a good experience overal well done team
I recently experienced a leak in my living room after noticing water on my couch and an indent in the ceiling plaster. Once I suspected it may be a pipe issue, I contacted Orbit Homes Maintenance, and the support I received was outstanding. Beth Baxter, the maintenance coordinator at Orbit Homes, responded quickly and was incredibly helpful… Read more
throughout the process. By 7am the very next day, a plumber attended my home and identified the issue as an improperly sealed rooftop heating/air conditioning unit that had allowed rainwater into the roof cavity. Later that same day, the heating company attended and sealed the source of the leak.
To complete the repairs, a contractor has already been scheduled to fix the ceiling plaster next Tuesday (03/03/26). I truly appreciate the prompt, efficient, and professional response from Beth and the Orbit Homes team in resolving this issue so quickly. I know many other people not receiving such service from their builders.
To the Orbit Homes Team, Ive had such a great time building with you. From the first step, the sales stage, to hand over stage l have felt seen & heard at all times. The design team, with the show room walk through, this step was so helpful. The hostess's knowledge of all the products was top shelf. Its a big project to take on as a single lady &… Read more
l wasn't building one of Orbit's fanciest homes but l have felt every bit as important as those clients that are spending the big bucks on the big fancy homes in the range. Thank you, Melonie
⭐️⭐️⭐️⭐️ Highly Recommended – Dream Home Delivered We recently completed our build with Orbit Homes, and the whole journey was smooth from start to finish. • Sales – Michael was excellent. He understood what we wanted and guided us through all our options without any pressure. • Colour Selection – Elle made the selection process enjoyable and… Read more
helped us choose finishes that suited our vision perfectly. • Site Supervisor – Rodney was fantastic on site. He kept us informed at every stage, ensured quality workmanship, and everything progressed smoothly. • Post-Build Coordinator – Carnita was amazing during the handover and final stages. She communicated clearly, organised everything efficiently, and made sure any final details were taken care of promptly. • Maintenance – Craig from the maintenance team was responsive and helpful, making the finishing touches quick and stress-free.
Orbit Homes completed our build on time, and we couldn’t be happier with the result. Our South Hampton façade looks stunning — we constantly get compliments from neighbours and visitors asking who our builder is. It truly stands out and reflects our vision.
After two years of planning and building, Orbit Homes have turned our dream home into reality. If we decide to upgrade in the future with a double-storey build, we will definitely choose Orbit again.
Highly recommended for quality, communication, and a seamless building experience.
We are only at early stage, but already got impressed by Orbit. Not only we were offered top notch service by my sales Tamer for the initial sale order (after many rounds of exchanges and site visits), but also getting continuous support by coordinator Nancy (for last minute changes) before we heading into colour selection. I found Orbit being… Read more
very flexible and professional to deal with. No doubt I and my family really look forward to working with the team to build our new home next year!
- +6
Excellent work and Team. So happy to build our first home with Orbit Homes. Our slab was done in March 2025 & we got handover in Oct 2025. They did pre electrical & pre tiling appointment on the site that gave us chance to rectify few things which were missed. Please read your contract & drawings thoroughly & make sure whatever is written on the… Read more
contract is also marked on the drawings. Build quality is really nice. They accommodated all our requests. They communicated about the progress on time & rectified all the issues as per external inspection report. Fortunately, our cost was same as per the contract. I would definitely build my next home with Orbit Homes. Big thanks to our on site manager Jardine & coordinator Courtney. Overall very smooth and good experience with Orbit Homes. The entire team is nice, well done guys.
Find out how Orbit Homes compares to other Project Home Builders
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- +1
When we first met Harapan, at Smith lane Orbit Display home he sawed his display home then he took the time to understand our requirements and helped us choose the right plan. He guided us through every step of the process, all the way to signing the contract. Harapan was very calm, listened patiently, and made multiple changes to our plan until… Read more
we were fully satisfied. He also provided us with upfront and transparent pricing. Both Harapan and Mollie have been wonderful to work with — they are great people to start your building journey with.
At our colour appointment, we had an amazing experience with Caitlin. She guided us through the entire selection process over three days and made it very easy and enjoyable. Caitlin has a deep knowledge of interior design and helped us choose the right colour combinations for both our facade and interior. She also provided instant quotes and pricing for our selections, which helped us stay on budget and make informed decisions.
We would definitely recommend Orbit. So far, our experience has been very smooth, and we hope it continues this way until the completion of our home.
A Big Thank You to Harpan and the Team! We built our home with Orbit Homes in 2024, with construction starting in April 2024 and handover completed in April 2025. From start to finish, the customer service we received was outstanding. We would especially like to express our sincere thanks to Harpan for his exceptional support throughout the entire… Read more
process. His professional approach, attention to detail, and willingness to accommodate our requests—especially during the design and variation stages—made the entire journey smooth and stress-free. Harpan was always cooperative, approachable, and truly listened to what we wanted, offering practical and simple solutions every step of the way. We also want to extend our appreciation to Molley, who, along with Harpan, ensured our ideas and feedback were heard and implemented whenever possible. Their combined efforts made us feel valued and confident throughout the build. We are now happily settled into our new home, and so far, everything has been perfect with no issues at all. A heartfelt thank you to Harpan, Molley, and the entire Orbit Homes team involved in our construction and handover process. Your professionalism and dedication have truly made this experience a memorable one. We are proud to give Harpan and Molley a 10/10 rating for their incredible support from beginning to end!
From the first time we looked in the display home to our colour selection appointment, we have been treated exceptionally. James and Ronnie from the Sunbury display homes are very knowledgeable and gave outstanding customer service. Ryley is our pre site coordinator, and is very helpful with any questions that we have. And Bryanna was our colour consultant. Very knowledgeable with all products and outstanding customer service. Show details
We had a great experience with Tatjana from Orbit Homes during colour selection appointment. She was extremely helpful and took the time to guide us through different options without pushing unnecessary upgrades or trying to upsell. I really appreciated her honest advice and the focus on what would suit our home and budget best. Tatjana’s… Read more
professionalism and genuine support made the whole process so much easier and stress-free.
I would also like to thank Britt for her support during the tender stage. She was equally professional, patient, and knowledgeable, making sure I understood everything clearly and felt confident with the process.
Highly recommend Orbit homes.
Building our first home with Orbit was one of the best choices we’ve made. The fixed pricing gave us confidence from the start, and the quality of the build has exceeded expectations. A big thanks to Mikayla, Dani, and Michael for their support and clear communication throughout — they made the whole experience smooth and enjoyable. We highly recommend Orbit to anyone looking for peace of mind and a quality home. Show details
Latest follow-ups
Everyone has different opinions and different views. I don’t think I will ever go with Orbit homes again. Do not recommend them and never will. It started off with a lie thanks to [Name Removed] and ended with more lies and deceit than anything… Read more
else. Once the contract was signed everything went sideways. Their hidden costs were ridiculous, I haven’t seen an electricity box in a front porch since the 1980’s and they wanted to place one there until we had to pay to get it moved to the side of the house where it’s meant to be. They used the excuse that the facade was in the way like it was our first home being built and we were fools to fall for it. Sight start was meant be booked in at a certain time as what we paid the deposit for only to start on sight 6 weeks later and when confronted about it no one could be honest with us. One blaming the other for their mistakes. Kitchen was a different colour and when explaining it to them I was treated like I was in the wrong and didn’t know what I was talking about until they finally agreed to look into it and when they realised what colour I actually wanted I was told that I had to pay out of my pocket another $8000 to change it to the colour we wanted. It took 10 months for them to finish our home and that was because our landlord wanted his home back, they weren’t happy about it, we got the runaround and our home was sitting for 2 weeks closed and once we needed to move in all of a sudden they needed to work on our home. So happy they were when we received our keys we didn’t even receive our gift box. [Name Removed] and [Name Removed] were great. Had no problem with them. They were always understanding and very respectful and helpful. Office wise they definitely need more classes on their communication skills and learn to be more honest with their clients. Oh and don’t bother talking to management they won’t help either. Orbit homes forget that you are paying them to build your home not the other way around.
Follow-up · Moving the electricity box to the side of the house, we were charged over $1000 for it, Wanting to move the front tap to the side of the front yard a couple of meters they wanted to charge us around $1300-$1400 when Simonds and Carlisle homes did it for free. Anything you would like to change after contract is $500 fee. With us, it was the… Read more
In-depth reviews
We have just finished building our first home with Orbit Homes and honestly couldn't be happier with the experience. Going into the process, we were expecting there to be plenty of stress and challenges along the way, but Orbit made everything so much easier than we ever imagined. From the very beginning, we felt supported, informed, and looked… Read more
after.
The biggest thank you has to go to our Building Coordinator, Nick (from the Melbourne office). Nick was absolutely amazing throughout the entire journey. No matter how many questions we had or how many times we needed clarification, he was always happy to help. Nothing ever seemed like too much trouble for him. He was always approachable, responsive, and genuinely cared about making sure we felt comfortable and confident every step of the way. As first-home builders, having someone like Nick guiding us through the process made such a difference. He really helped make what could have been a stressful experience into something we will always remember as a positive and exciting time in our lives.
We also want to give a huge thank you to our Site Supervisor, Rod. Rod was fantastic from start to finish. He was always upfront and honest with us, communicated clearly, and always followed through on what he said he would do. Whenever we had questions or concerns, he was easy to talk to and took the time to explain things properly. It gave us a lot of confidence knowing our home was in such capable hands.
The whole team at Orbit Homes has been wonderful, but Nick and Rod truly went above and beyond. We are so grateful for everything they did and absolutely love our new home. We wouldn't hesitate to recommend Orbit Homes to anyone thinking about building.
Excellent Support During Sales & Planning – Orbit Homems & Laura Hanson We had a great experience working with Laura Hanson during the initial sales and planning stage of our home build. From the very beginning, Laura was professional, responsive, and genuinely invested in helping us make the right choices. She took the time to understand our… Read more
requirements, explain the Bolton 424 design in detail, and provided clear guidance on how to best adapt the layout for our block.
What stood out most was her transparency and patience—she never rushed us, and she walked us through options around inclusions, upgrades, and site considerations in a way that was easy to understand. Her ability to balance practical advice with design insight made the whole process much smoother.
Laura also did a great job in coordinating with the internal team and keeping things moving, which gave us confidence at a stage that can otherwise feel overwhelming.
Overall, we found Laura to be knowledgeable, approachable, and highly supportive, and she played a key role in getting us comfortable and confident with moving forward.
Orbit Homes who walked beside me every step of the way of building a home. It is one of the most meaningful journeys a person can take, and looking back, I feel nothing but gratitude, warmth, and admiration for the incredible team. What began as a simple idea has become a beautiful reality, and it’s all thanks to the dedication, kindness, and… Read more
professionalism of so many wonderful people.
Sumit and Yesha at customer service were the first they planted the very seed and believed in making things happen. They didn’t just help with the initial purchases — they made me realise building a home was possible. Their encouragement, patience, and care set the foundation for everything that followed. As the journey continued, Rylie stepped in with his incredible organisation and calm approach, guiding me through the building permit process. Something that could have been stressful felt smooth and manageable because of her clarity and support. Bryanna, who was there with her expertise and steady guidance, helped me shape the look and feel of my home with such care, and I’m so grateful for her patience and insight. Utah, thank you as well for your support throughout this stage; your help made a real difference. A massive, heartfelt thank you goes to Danielle and Ben, who were instrumental in bringing everything together. Words arent enough in conveying how grateful I am to both of you for your professionalism and promtpness. You both went above and beyond, and your dedication shows in every corner of my home. You didn’t just build a house — you helped create a place filled with pride, comfort, and joy. I cannot thank you enough for the passion and commitment you brought to this project.
Behind the scenes, Mikaela and Trish ensured that all the invoices and financial documentation were handled with precision and care, thank you for your meticulous effort.
To the entire Orbit Homes team — thank you from the bottom of my heart. Every person I encountered treated me with respect, kindness, and genuine enthusiasm for my vision. You turned what could have been a daunting process into a memorable, uplifting experience. I now have a home that reflects my dreams, my personality, and my hopes for the future.
Orbit Homes didn’t just build my home — they built a place where my life will unfold, where memories will be made, and where I will always feel proud to live. For that, I will forever be grateful.
I wholeheartedly recommend Orbit Homes to anyone considering building. Their service, their people, and their commitment to excellence are truly exceptional.
Find out how Orbit Homes compares to other Project Home Builders
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Recent reviews
We recently completed our build and had an excellent overall experience with the team from start to finish. Tamer was very patient and supportive during the sales process, offering valuable guidance that helped us confidently choose the right design and options for our needs and budget. Carnita provided outstanding support throughout the… Read more
construction phase, ensuring smooth coordination and making the handover and settlement process easy and stress-free.
Chris and his construction team delivered a high-quality home within the expected timeframe, maintaining strong communication and attention to detail throughout the build.
Overall, we truly appreciate the professionalism, reliability, and customer-focused approach of the entire team and would highly recommend them.
Our experience building with Orbit has been positive. We built the Caulfield / Vogue facade and found everyone at Orbit to be professional and helpful. Matt was very understanding and listened to our needs when we signed with Orbit. Erin was a pleasure to deal with and was very helpful when it came to helping us choose colors/what upgrades we… Read more
should consider. Michael (Site Supervisor) was fantastic to deal with during construction. The whole process was seamless which took the stress out of building. I highly recommend building with Orbit. Pricing and quality inclusions were the main reason we chose to build with Orbit and we were not disappointed with our decision after we moved into our new home.
Amazing experience. High quality build and a very supportive team stepping us through every process from start to finish. Thank you Orbit. We love our new home. We have no hesitation in recommending Orbit to others looking at building. Show details
We had a great experience with Harpan. He was professional, friendly, and very helpful throughout the entire process. He explained everything clearly, listened carefully to our concerns, and always responded promptly. His customer service was excellent and made the whole experience smooth and stress-free. Highly recommended. Without his support,… Read more
we may have considered another builder. A big thank you to Orbit Homes for doing great work—we received our house 2 months before the contract completion date. Special thanks to the construction team for their hard work and dedication.
The home is well-built and offered at an affordable price, with reasonable negotiation throughout, which we really appreciated. Overall, we highly recommend Orbit Homes for delivering a genuine home-building experience and good value.
Our experience with Orbit Homes has been excellent so far and we recently attended our colour selection appointment last week. Nadene, along with another lady whose name I unfortunately forgot, were fantastic throughout the session - very patient, supportive and incredibly helpful in guiding us through our choices. Prior to that, we also had a… Read more
great experience working with Rhys Neale, our New Home Consultant, who was equally professional and supportive throughout the process. We’re now looking forward to the next stage of the build and are excited to see everything come together.
My husband and I met with Rodney our Project Manager the other week and wanted to share how positive our experience has been. He has made the entire process feel seamless, with exceptional organisation, planning and delivery throughout the build of our home. The quality and speed of the work have been outstanding, and his expertise in answering our questions has been invaluable. Show details
We have completed the fixed price contract and color appointment so far. It has been a great experience with Orbit homes so far. As this is our first home build we had many questions. All the staff we interacted were very professional and they answered all of our questions and clarified everything. They were prompt in communication within their… Read more
departments and sorted out all the concerns we had. Sales consultant, pre-site coordinator and design studio consultant did a very good so far and they were very friendly and helpful. We are looking forward to having a great journey with Orbit homes.
Amy Antonello was an amazing support throughout our pre construction process although new to orbit Amy came with prior experience in the industry and really showed this throughout. Amy we thank you so much for your support and transparency throughout the entire pre construction process we cannot thank you enough !! You made this process so smooth and enjoyable for us. Thank you Amy Show details
Have had such a positive experience with building our new home everyone has been amazing every step of the way and our pre site coordinator was fantastic! Highly recommend orbit homes Show details
Tamer has been absolutely incredible throughout our pre-construction journey. From the very beginning, his communication has been clear, consistent, and genuinely supportive. He takes the time to explain everything in detail, making what can feel like an overwhelming process so much easier and more exciting. Nothing is ever too much trouble for… Read more
him he’s always approachable, patient, and truly cares about helping us make the right decisions for our build. His knowledge and professionalism really stand out, and we feel so confident moving forward thanks to his guidance. We’re so grateful to have Tamer as our sales consultant and couldn’t recommend him more highly!
We have had a great experience with Orbit Homes so far. Although construction is yet to be completed, everything up to this stage has been smooth and well-managed. A special mention to Caitlin, who assisted us with the colour selection process, she was helpful, patient, and supportive throughout, making what could have been an overwhelming… Read more
process much easier for us.
Looking forward to the next stages of construction and hoping the experience continues just as positively.
We would like to sincerely thank Laura from the Sales Team and Norene from the Colour Selection Team at Orbit Homes for their outstanding support throughout our pre-construction journey. Laura was extremely helpful from the very beginning. She was patient, transparent, and always willing to answer our questions. She guided us through the process… Read more
with clarity and made what initially felt overwhelming much easier and more comfortable. Her communication and professionalism gave us confidence in moving forward with Orbit Homes.
Norene made the colour selection stage an enjoyable and stress-free experience. She has a great eye for design and provided thoughtful suggestions that helped bring our vision together beautifully. Her guidance made it much easier to make decisions, and We truly appreciated her attention to detail and friendly approach.
Overall, both Laura and Norene have been amazing to deal with, and we feel very happy and confident with the choices I’ve made so far. Thank you both for your professionalism, support, and care throughout this exciting journey of building our home with Orbit Homes.
We visited the Orbit display home at Botanical Mickleham just to have a look with no intention of building as we always thought the process would be stressful. However meeting Gerard Vitolo completely changed our perspective. From the moment we walked in, Gerard made us feel welcome and comfortable. Gerard took the time to explain the entire… Read more
building process in detail and walked us through every part of the display home with great knowledge and patience.
Gerard's service was truly beyond 5 stars. Nothing felt rushed and he made everything seem simple and stress-free.
We genuinely appreciate his support and professionalism and look forward to working with Orbit homes in the future again. Highly recommend.
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We are still having issues either them, they have come out 3 times to fix the painting, (Mind you… Read more